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    West-Hurtt Funeral Home

    3.0 (2 reviews)
    Open • Open 24 hours

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    Eternal Rest Funeral Home

    Eternal Rest Funeral Home

    (15 reviews)

    In the words of Madea "Don't Do It"…read more It's been a year since my uncle passed and we use them. They lost the video that we had made on a USB. We would never get those memories back EVER because the company that made the video did not keep a copy. I would never forgive them!!!!! On top of that they were not professional giving empathy is a no! Service was definitely poor quality. Don't Do It

    My review is mixed. First, I want to give credit where it is due. The staff did an excellent job…read morepreparing my nephew, Chrone Reagan. His makeup, clothing, and overall appearance were handled with great care and dignity. The obituary was also beautifully designed and put together. The individuals responsible for those details deserve recognition. Unfortunately, our experience with the actual service and transportation was disappointing. The service was scheduled to begin at 10:00 a.m., but the family did not arrive at the church until approximately 10:15, and the service did not begin until around 10:30. This delay created a domino effect that may not have been noticeable to the other attendees, but it significantly affected the immediate family. The limousine did not appear to have been cleaned that morning. The windows were dirty and covered with fingerprints. Also the tags appeared to be from 2024. The Sprinter transporting ny nephew's children and grandparents had problems with the air conditioning. With temperatures reaching approximately 105 degrees, none of the vehicles were stocked with water or any refreshments to help keep everyone comfortable. The drivers had to speed leaving the home in Desoto to get to the church in Seagoville to make up for lost time. After a wonderful celebration of life service, the processional left for burial at Lincoln cemetery thinking it would be no more than a 5-10 minute drive. Well there was confusion involving other funeral services and limited space. As a result, we had to drive around and wait another 20 minutes with hearse before we could proceed to the burial site. This was very upsetting and disruptive during an already painful time. I was also disappointed by the condition of the funeral home each time I went there. The torn pleather seating, worn carpet, dated furnishings, and overall cleanliness did not reflect the dignified and comforting environment grieving families deserve. The staff's presentation and organization could also have been more professional and coordinated. Again, I sincerely appreciate the care given to my nephew's appearance and the beautiful obituary. However, the funeral home needs to improve its punctuality, communication, staffing, transportation, vehicle cleanliness, temperature control, and facility upkeep. The family supported my sister when she decided to make a full complaint. There was a particle reimbursement but was told she would need to file a complaint with the state to review for any additional reimbursement. Families are trusting them during one of the most difficult moments of their lives, and the entire experience should reflect care, dignity, organization, and respect.

    Life and Legacy Planning Professionals - Life & Legacy is proud to be an accredited entity with Better Business Bureau | Dallas.

    Life and Legacy Planning Professionals

    (1 review)

    I didn't know where to begin when I lost my loved one. DeDe and Cameron at DeDe Willis Funeral…read moreService and Kathy with the Aftercare program are awesome. They are the ones you want to handle your funeral business. They make the process simple and they are so very professional.

    From the owner: Life & Legacy Planning Professionals encompasses experts with extensive knowledge in funeral…read moreservice laws, options and advocacy for your families from the initial "end of life" call, through aftercare "grief counseling" services. Though it is never easy, loss of life and loved ones is inevitable. In preparation for, upon or during your time of loss and in this vital position of decision-making, we consider it an honor to serve families. With more than 30 years of combined experience of funeral planning, coordination, and execution, we have devised a formula to eliminate the stress of planning a funeral, ease the burden and facilitate the process of caring for you and your loved one. We compassionately provide custom Pre-Planning, Funeral Planning and Grief Resources in your time of need. Our primary mission is to educate families about the process of preparing for loss, assist in preparing final wishes, as well as provide resources for healing after loss. We provide customized support, and ease the process of planning, no matter the stage, to prepare final arrangements. Our Support Cycle: Reformation ( Support Before Loss) Remembrance (Support During Loss) Resilience ( Support After Loss)

    Sacred Funeral Home - Beautiful chapel

    Sacred Funeral Home

    (9 reviews)

    It has taken me 3 months to write this review because I couldn't even find the words, I hardly can…read moreeven do so now. My mother , my best friend and matriarch of our family passed away suddenly back in April. If you are close to your mother then you already know how devastatingly painful this can be. I never in a million years would have thought that my mother would only live to be 61 years old. To have her ripped out of our lives like this is simply indescribable. My family is new to Texas and was referred to sacred by a family member. In the black community who did the body is as important as thanksgiving mac n cheese. I'm So happy that we lucked up and got it right. When I say they did the body!!! They did the body. Sacred funeral home exceeded our expectations not only as a family but as a daughter who deeply loves their mother and only wants what's best for their mother. I am telling you this is the most professional staff that there is when it comes to funeral services. Every single person in that building is kind, professional and human. I felt there was no phony shield between the staff and I. They never once were annoyed by our entourage when I'm telling you I know we were being annoying. Lol especially writing that obituary and swapping our photos every 5 minutes. Or even having too many freaking photos. Not to mention showing up with almost 10-15 people each time we came. Not once did they complain. My mother was so important and everybody wanted to be apart of her last moments. They didn't shame us for this. Myron was like my right hand man. This man is a Jack of all trades. The daughter. We had a special moment together daughter to daughter. She allowed me to privately view my mom before my other family members arrived. She just understood that I needed that time alone with my mother. She understood that from a daughters perspective. None of us talked. Complete silence but in that moment she understood. No words were needed. Mr. dedrick restored my mother back to the point where it was hard to believe she was even gone. This man has the magic touch. He was made for this. It just felt like I knew these people, I felt like they were giving us special treatment but they weren't that just how they are, isn't that crazy? Then the singer/keyboard player I think his name was Jayson, omg he was like my best friend, he was funny he was kind he was compassionate. He was the absolute best. I love these people so much and I am so grateful for the service they gave us. I know for a fact my mother is beyond happy with the service she received. God bless

    My loved one passed suddenly and Idecided to go with Sacred. At first they were attentive and…read moreempathetic. But as process went on they were not transparent and would not follow through with our family's needs. Not returning calls or providing options to family in order to keep arrangements in schedule. Going with them has been a huge mistake. For the record, the director Mr Jennings is not compassionate and I found him underhanded in his business dealings with our family.

    Little Bethel Memorial Park

    Little Bethel Memorial Park

    (5 reviews)

    After speaking with James on the phone I feel at ease with knowing there is someone as…read moreunderstanding & honest as he is, I can't stress enough how important people like him are at times like these. He is someone who makes sure you get your answer.

    We have had an awful experience with Linda Parker at Little Bethel cemetery in Duncanville. My…read moresweet mom passed away, and she is buried next to my dad at Little Bethel. Linda texted us and let us know that there was a plot available near my mom and dad but that it was the only one. Linda kept saying how this was meant to be because she had been trying to sell this for three years and had someone almost buy it 9 months ago. We purchased the plot and when we went down to look at it, someone was already buried there. We immediately called Linda down and showed her. I would think since she has been trying to sell it she would know it wasn't available since the death date was 2016. We have been waiting for two and a half weeks for the Amex charge to be reversed and something stating the contract was voided. Linda will not give us contact to corporate or send us the items requested. We have logged it as fraud on our credit card. Linda was trying to take advantage of us at our most vulnerable time. She shows no urgency in getting things corrected. I believe we will need to seek legal counsel to get money back and a cancelled contract for a plot Linda sold us that is already in use. It appears this was an intentional act on her part that she is now trying to cover up. Losing my mom has been extremely hard, this only made things worse. I do not recommend this business to anyone.

    Golden Gate Funeral Home - Hold times

    Golden Gate Funeral Home

    (52 reviews)

    South Dallas

    I was given a list of funeral homes that do cremation by the hospital and called 10 places. I only…read morewent with this home because they offered the cheapest price. Now- i didnt check any reviews or yelp until i checked in and i was curious how my experience would go based on the reviews. First thoughts were it seemed very disorganized with people walking all around like they had no idea what was going on. The layout of the waiting area is odd with lots of single chairs- who goes to funeral homes alone? Also- everyone just looked confused. We had a 3:30 appt that we arrived a few minutes early for and then sat in the lobby for about 20-30 min before we were taken back. Honestly based on that and the reviews i probably wouldnt do ant sort of service with them, but since we were doing cremation only it wasnt the end of the world. We havent gotten our loved ones ashes back yet, so fingers crossed all that goes smoothly.

    Terrible service, missing handling of the body my mother. Delay in service (they fail to deliver my…read moremom body on time); they did not communicate to the receiving funeral. They over embalmed my mother which change her features completing. I did not request their service as I knew they had unprofessional and her of the terrible experience of others but due to my emotional state the receiving funeral home told my husband to call this awful place and I felt I was stuck and could not make a change. they were 5 days late delivering my mom body which never them or the receiving funeral home told me. do not even take your favorite and beloved pet to these people horrible and traumatic experience not to recognize my own mom

    Singing Hills Funeral Home

    Singing Hills Funeral Home

    (2 reviews)

    South Dallas

    Christopher L Jordan @ Singing Hills were so kind and very much appreciated. From the beginning to…read morethe end preparing for my father services was superb! I remember his words " I got you" and Mr. Jordan lived up to his words. His professionalism was exceptional! Thank you so much for everything you did for us; it will never be forgotten. My Dad's service was just beautiful. Words cannot express our thanks for all the help and services you all implemented on our behalf during our time of grief. Thank you and may God bless you, Marsha Perry

    When my and I were given the information regarding the marker where our grandparents are buried,…read moreGerardo Gonzales, stopped what he was doing to offer his assistance. Not only did Gerardo, get out of his vehicle to help us, he also dug up and washed the vase for us to put flowers at my grandparents grave. To do this, Gerardo had to walk to a water source that was farther away from the site because the water pipe near us was not working. He then brought over the clean vase and went to his truck to retrieve a brush so that he could clean the site. This was extremely helpful because we are from out of town and would have been disappointed if we were not able to see our grandparents. Thanks to Gerardo who came in a saved the day. Thank you Gerardo for your wonder service, your terrific smile and your beautiful spirit. It was truly appreciated. Regards, Shanda Arredondo and Karen Bannerman. Peace and love.

    West-Hurtt Funeral Home - funeralservices - Updated September 2026

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