Casey wasted my time - whole day ruined Windshield for Semi…read moretruck was ageed, than he asked extra $200 for same day service than Deposit Canceled. Don't waste your time

The scheduling, service and customer service was great. I was able to get in the day after I…read morecalled and it only took 30 min to replace my windshield. When I called, the owner said it would be $395 + tax and that I would have to pay a $100 deposit when confirming the appointment. What he didn't say was that I would have to pay 3% charge for my credit card. There was no other option available when prompted to confirm on my phone. I'm not saying this place was bad, but if you are shopping around for prices, this is a more expensive option.

Everything went well.! I went to the safelite on Frankstown…read morerd Penn hills . They were awesome start to finish. Every time that they touched my vehicle I was sent a text, every phase. Oh my goodness the lady took care of Me (I'm so sorry i forgot your name) She was so very nice to me. Customer service skills are off the chart. I was so pleased, very impressed with her. She made me special . Your entire team I Felt were great, but that lady that I can't remember her name was very special.

They threw away my inspection stickers after replacing my windshield. I got my car inspected four…read morehours away from where I am now. Safelite has been very uncooperative in helping me or explaining why I didn't get my stickers back. Do not recommend.

A dead tree branch fell and smashed my entire back windshield Thursday night. When I saw this…read moreFriday morning I was so upset and panicked because it was going to be raining today. There was glass everywhere inside the entire car and pieces of the branch still inside. I called Ryan's at 9:45am and they assured me that my insurance Progressive was accepted and that I could drop off the car. I filed my claim with my insurance and they sorted things out in less than 10 minutes and I dropped my car off at 10:20am. The timing was perfect my car was cleaned and ready by 11:40am!! I've never been somewhere that is so efficient! I'm so appreciative of all that they did for me especially on a Friday in such a quick time. The entire staff/team were incredibly nice and kind and made me feel at ease during the entire process. Thank you all for incredible service!! :)

Great experience!! HIGHLY Recommend. I drive professionally…read moreand full time for UBER And LYFT, so when I got a crack in my windshield, it needed replaced QUICKLY, and I with QUALITY GLASS. I use Geico insurance and it was super easy to file a glass repair claim using the Geico app, and a different installer other than Safelite. I chose RYAN'S AUTO GLASS and am extremely happy with the choice and results - Here's why: 1) They are a Pittsburgh owned company and have several locations (support local economy) 2)They use Quality glass from Pittsburgh Plate Glass - Another locally owned business. 3) Super fast, and amazing quality work that is guaranteed (my window was replaced in one hour from the time I reported the claim and called Ryan's to do the replacement) 4) costs the same insurance deductible for a replacement as using Safelite. To summarize, it won't cost you any more money or time to both support local AND get a better product! #Recommended

Stopped in Southside Glass the other week for the first time to get a piece of glass cut for a…read morelarge picture frame I had. The gentleman at the front desk was very rude to me and had an attitude from the start. Not sure if he was the owner. Any questions I asked about the process (since it was my first time there) he gave me attitude and acted like me being there was a bother. I decided to leave without getting the work done. I wasn't going to spend my money there after being treated that way. I went up the street a couple blocks to Miller Ace Hardware and got the glass cut for my frame without any trouble and they were so helpful. I have a few other frames that I need glass cut for and I will not be taking them to Southside Glass. I love supporting small businesses but you can't treat your customers that way.

From the owner: South Side Auto Glass Co., has been servicing the Greater Pittsburgh area since 1974. We specialize…read morein car and truck window repair or replacement as well as store front window repair and replacement. We also work with insurance companies. We are conveniently located on the South Side of Pittsburgh. Call us today for all you auto glass needs

This Gerber location is the epitome of what good customer service is all about! I have used them…read moremany times before and was always pleased. The most recent time (February 2026), they outdid themselves! What was a very unsettling experience for me (the car accident) was made so much easier by their caring staff - every single employee I was in contact with was helpful and considerate. And my vehicle looks great- both inside and out!

A local car wash destroyed my new car in 2020! Gerber's fought with the insurance companies and got…read moremy car fixed for a reasonable price!

A rock hit my windshield when I was driving, causing a crack. I was reading some online reviews and…read morecame across this company. They have a coupon that saves you $50 off your car insurance's deductible! I loved that I saved money, AND I supported a local Pittsburgh company. The installer came to my place of work and installed the new windshield in less than an hour. AND he was able to remove my inspection stickers from the old windshield, and adhere them to the new windshield. This is a great company, and I highly recommend them.

The were quick, on time, and so friendly. Would DEFINITELY recommend!!! They really came through!…read moreI've had so many bad experiences with business, this is the only windshield company I'll go through in town!

Jason was beyond helpful. He discovered I was getting charged the insurance rate for no reason,…read moresince my insurance set up the appointment for my windshield to be replaced but I had to pay out of pocket because my deductible was not met. Jason discovered this and was able to save me over $600! Total win for Jason. I will go right back here if I ever need any work done on my car glass.

I had a chip in my windshield from my trip. When I returned, I contacted my insurance company who…read morearranged it with Safelite, They were able to come to my residence within 2 days and repaired with no problem. This is the second time I have used Safelite and have nothing but good things to say about them. The technican was very pleasant and thorough explaining everything to me.