Highly recommend Reese Automotive and Towing has very fair pricing and excellent customer service.read more

Bad people. I put a timing belt in my car and thought i may have messed it up due to the car not…read morecranking. I had it towed to Reese automotive and after waiting a week i called to check the status. He told me he checked the pistons and the motor was junk and he would charge 1500 to replace the motor. I had the car towed home and looked it over realizing i forgot to connect a ground. Connected it turned the key and car ran great. Rob never even bothered looking at the car and lied to me saying he did

Ignore the one star reviews! This place is excellent in every way. Very polite, affordable,…read moreexcellent work, and best of all, excellent communication. And the cleanest garage I've ever seen. Also, they never fix anything they don't check with me on first. They have kept my old car on the road for years now. Will keep going back as long as possible!

My car got into an accident and this place wasn't listed on the preferred mechanics but I didn't…read morecare. It is close and came reccomended from a family member. The customer service from the moment I called was phenomenal! They came and picked up the car after the battery was dead and communicated any issues frequently. They actually finished earlier than they thought and pickup was easy. These guys/gals/they are very professional and if I ever need their services I'll definitely be back.

I just had the best experience here today! I randomly got a screw in my tire and need it to be…read morechecked and fixed fast. I called and they immediately told me to come in and they would fix it quickly. I was in and out in less than 30 minutes and on my way. The guy working the front desk was super nice and helpful and even spoke to my Dad on the phone. I don't know much about cars or tires but seemed like a fair price for the situation and service I received! Would definitely recommend!

i have my 22 civic in there currently and can't recommend Franks enough he constantly updates me…read moreabout where they are at in the process in great detail, He also helps me deal with my insurance claim updating me constantly on any new information. Ill update the review after my car is finished but am very satisfied thus far. Ive went to other mechanics before and Frank goes above and beyond for the custome.

I rarely leave negative reviews because I respect business owners, but the extreme lack of…read moreprofessionalism here forced me to make an exception. I scheduled a state inspection a month in advance and took time off work to ensure my vehicle was ready for an upcoming road trip. When I arrived, the shop was closed with nothing but a note on the door. There was no text or call to give me a heads-up. To make matters worse, I had already purchased a Groupon voucher that is now non-refundable. If they had at least texted or called to let me know that plans had changed, I would have had ample time to reschedule the appointment with a different mechanic and not miss my road trip. These guys might be skilled at what they do, but their terrible communication and lack of respect for a customer's time made this one of my worst service experiences ever.

I have been here at least 10 times for a variety of repairs. This is a top tier, trustworthy auto…read morerepair shop.

I am unsure why you'd take a vehicle here. Everything we had completed for repairs was done at…read morebelow a mediocre level. Taping off things? Unheard of. Block sanding, who does that. Assembly and putting bolts and pins back in, optional. And spraying paint, you're better off having a two year old spray with a rattle can. I wish I could attach pictures to show how our bumper was put on. They cut tabs off another bumper and used sheet metal screws to screw the tabs to the new one.

Excellent craftsmanship, high quality work. Our dinged up and scratched car came out good as new or…read moremaybe even better. Top-notch customer service.

I met Justin Pons when he was being a Good Samaritan. In the middle of frigid temperatures before…read moredawn, he waited outside the gym because my car headlights were left on and he didn't want my car battery to die and leave me stranded. I think that action itself shows a lot about Justin's character and the pride he takes in his car services. I have been going to Pons Auto Service ever since, and his kind, thoughtful, and meticulous service has kept my car running smoothly over the past four years. I have had very bad car service experiences before, and when I told Justin about that, he went the extra mile to ensure that he always provided the utmost detail, explanations of services rendered when I had questions, and timely updates. Honestly, his car shop has restored my ability to trust car guys again with the exemplary service that he has provided. I have full trust and faith in Justin that he will always provide the necessary car services without overcharging or "fixing" things that don't need to be fixed. Justin goes the extra mile to not only get the job done right, but does so honestly and transparently. I really appreciate the work that he has put into my almost twenty-year-old vehicle and he has kept it in excellent shape since I have been coming here. Pons Auto Service deserves all of the business and I will tell everyone I possibly can at every chance I get to come here and support this small business! Thank you for all you do, Justin!

Went to the great Pons to get this 2017 Outlander looked at bc the dreaded light came on ... I was…read morehere for what I thought was just a tune up bc she seemed to be running rough, but these guys saved me from either needing a new engine or maybe a high speed accident bc they found something... turns out I needed totally new bearings it sucked and cost a couple of bucks to get her back on the road ... But now she's never run better! It's honestly now a smoother ride than when I bought it used a couple of years ago. Thanks Pon's!

We recently used C&R Collision's towing service and were very pleased with the experience. Their…read morepricing was reasonable, and for a small additional fee, they delivered our car back to our home so we could handle the repairs ourselves. The team was professional, accommodating, and easy to work with. Overall, it was a great experience, and I would definitely recommend them.

Tow trucks showed up after someone hit my car. I mistakenly trusted that they were fair and decent…read morepeople, but it has literally been an entire day of the tow yard holding my vehicle and trying to charge $1,600, causing my insurance's tow company to cancel twice. My car was in the middle of the road so I did not feel like I had much choice and it has been at their lot for less than 24 hours. This was on top of them telling me explicitly to "not let Geico bully me into getting my car repaired somewhere else". They claim to be a family owned business, but it now feels more like a shakedown from a very shady company. The flatbed even dragged my tires across the ground without putting my car in neutral, seemingly to maximize damage so they could increase their profits on a 10 minute tow. I have now learned the error of trusting any tow company that shows up before the police do. Very disappointed and I will be spreading this awareness of terrible service on as many outlets as possible.

I had a mixed experience at Bastone's, where I went (on an old family friend's recommendation) to…read moreget a wheel arch repaired. The positives were that they were able to get me in very quick and were, overall, friendly and professional. I do think they know what they are doing. The major negative was that the final price came out nearly twice the original quote: close to $600 instead of the original $320. This was, I was told, because an additional part had to be sourced and installed. While I was already disappointed in this unexpected cost doubling, the icing on the cake was that I wasn't asked if I wanted to proceed with the repair. I was just informed that the cost had jumped, that the repair was complete, and that I now needed to pay up. This suggested to me that the original assessment of the damage had not been as thorough as it could have been. While a quote is an estimate, not a certainty, it's not good practice for businesses that run on quotes to let customers pay twice what they were originally expecting. In this situation, for instance, I would have appreciated a discount on the unexpected new part. That might have eaten into their profit margin, but it would have guaranteed that I would become a return customer, whereas now, I am not so sure.

My daughter had her 2012 Outback serviced here on January 7th, 2025, to have her radiator replaced…read more They charged $616.21 to replace a $270 radiator that sells for $120 at NAPA. They also wanted to replace the battery for $300, which I declined, and it tested fine elsewhere. Also noted that the hood struts were bad, when they worked fine right before the car was dropped off. Finally, the shroud for the serpentine belt was missing after the radiator was replaced. I have a timestamped picture from when it was dropped off by AAA showing the hood struts operational and the belt shroud in place. It is almost impossible for both hood struts to fail unless someone forced the hood up, breaking the seals, and causing the gas charge to release. I just noticed this now when my daughter visited us this weekend - we are 4/12 hours away - and I serviced her vehicle. She had Bastone inspect her car last September with no issues. This incident makes me question their integrity and will not have her return again. In response to the owner's reply... The hood worked fine when it was dropped off by AAA. We have a picture of it opened. Yes, it now does not stay up, and upon inspection, both strut showed damage as if it was forced open too far. Two struts do not fail simultaneously. The battery was drained because the car was sitting with the 4 ways for two hours on the bridge prior to AAA arriving and during the tow. Her car was not driven for over a month while she was away. She took it to Autozone, who ran a load test and found it to be just fine and only required a charge. I appreciate the reply but disagree... The facts do not add up here.