Spoke with the office manager about some billing concerns, but the conversation was very…read moreunpleasant. If you prefer a more patient-friendly environment, I would recommend avoiding this office.

I was just refused as a new patient because of my age (60). In their words, I "will be aging into…read moreMedicaid soon" and they are "leaving space open for those are not". No other qualifiers.

We've been taking our 3 kids to Badia Jabbour over the past 9 years -- her and her staffs…read moreprofessionalism, compassion, and love for the children are a few reasons why we continue to choose her. Even on office days where we need to contact through the on-call service, she has come back to her office to help treat our children. Highly recommend for any kind of pediatric care for all families.

If I could give a minus zero reviews I would.After going to the clinic and getting my kids…read moreappointments done,my phone went off and was not able to call my ride so I requested the front desk if I could borrow the phone to call for my ride which they agreed to.And if this was against the rules they would have told me no from the moment I requested to call.As I was in the call I could tell Jabour was uncomfortable after coming to the front desk and saw me using the phone,Called her assistant and unprofessionally went back and forth talking to her clearly it was about the phone I was using to give my ride the address to come pick us up,I had 3 kids with me,then she boldly came and interrupted me while still in the phone saying patients were not allowed to use the hospital phone which I apologized and tried to explain my situation because my phone was off.The next thing she asked me to wait outside in the rain for my ride because they wanted to close for lunch. I was in shock how do you send a mother outside the hospital with 3 kids by her side(4months,3years old and 8year old yet it's raining who does that.The worst part is when I was standing out in the rain 2 adults patients came out from the hospital after being kicked out they were shocked to see me out with my 3 children.I don't know how she's still practicing terrible are you a mother yourself,How are you a doctor or you looked down upon us because we were black?I thought you are from Africa too where was your level of empathy whether black,green or white.Then when you were contacted you lied and said you asked me to go to mackdonald to wait for my ride.How dare you!Did you see the distance between the hospital and Macdonald with a small child on a car seat and my 2 other kids.Shame on you I thank God we found a wonderful doctor for my children and a better hospital where people are treated like human beings. There was no way I was going to return there thank God

Dr. Jabbour is the best. I have been taking my 3 children to her practice since I moved to the area…read more3 years ago. It is always a pleasure and Yes, she is available 24/7

From the owner: Welcome to Kids First Pediatric Clinic, where West Linn children come first, and where…read morepediatricians and patients work together to provide exceptional medical care for kids in the area. We pride ourselves on providing compassionate, comprehensive services to children from birth through adolescence, and we're glad you've chosen us as your child's medical home.

I had my first Appt with Dr Toffler today and I'm just so impressed and happy with him and the…read morewhole team. I was able to see my baby's heartbeat for the first time today!!! They provide such wonderful and warm care. Very happy patient

Awesome clinic with the best Doctors and nurses. It so refreshing to call a number and be talking…read moreimmediately to a friendly person on the other line. I drive from Washington across the border to this clinic and it's worth every minute. Dr. Toffler is the best. Hope this place is around a long time. Great people who truly care about "you" the patient.

We love our pediatrician, but the billing practices are predatory. We are a new patient family and…read morewe accidentally missed a prescheduled appointment. Rather than coach us on their missed appointment policy, they charged us $75.

Dr. Unrau, Dr. Rosborough + Dr. Collin Dean (child psychologist) | Great staff | Great after-hours…read moreservice We've been coming here since my daughter was born. She's now 4 years old. Her first pediatrician was Dr. Audrey Unrau. She's now retired, but she provided excellent care for our little one, and now we find the same level of care and assurance with Dr. Rosborough. We've also come in to see a few other doctors and nurses for issues that needed immediate attention and all are professional, knowledgeable, and kind. It is rare that we experience long wait times, but the very few times we do, we were updated and given options to reschedule or stay. Our kiddo is very shy and doesn't easily warm up to new people and places at first. Both Dr. Unrau and Dr. Rosborough knew how to interact with our little one, making her feel comfortable while carrying on with exams. They're extremely patient and offer excellent advice. I never feel rushed with the list of questions I present them nor do I feel pressured to do anything I don't feel comfortable giving or practicing with my family. I've been able to get my kid in immediately when something like a mysterious rash suddenly pops up. I value the after-hours service too. Care shouldn't be limited to business hours and that's something they recognize. Talking to their nurses after hours has been very helpful in that they provide knowledgeable advice, assurance, and are able to schedule immediate appointments if necessary. The nurses are very patient. When my daughter was a young toddler, she was VERY fearful of the weight scales and height measurement ruler, and I really liked that nurses like Mia (sp?) were very understanding and patient. She told me she wanted to create positive experiences for my kid at the doctor's office, so she didn't want to push it too much with the eye and hearing tests before our exam. She offered other alternatives and offered another time to have it done. The rooms are bright and fun. The waiting room has fun fish tanks that my daughter always remembers and looks forward to seeing. We haven't experienced any rude staff and were never made to feel like we were another patient. We appreciate the level of care here and would recommend this place to others looking for a good care team for their kids. Other things worth mentioning: they have a great team of psychologists for all ages. When we needed some help with behavior regarding tantrums, potty training, and mealtime, Dr. Collin Dean provided very insightful advice to help us understand the developmental changes going on with our toddler. I highly recommend him.

Been taking my daughter for physical therapy here for since she was about 7 months old she is now…read moreone years old. The therapist is so nice and work great with my daughter. We are still going and my daughter has a blast and physical therapy has been working great for her!

We cannot say enough good things about this place. Hannah is amazing and the staff is always so…read moregreat and helpful. We came here as new parents over a year ago and they have made a crazy but exciting time less nerve wracking all around. They genuinely care about each and every one of their patients and it shows!

My child has been going here for years, Dr Blair is wonderful. Unfortunately the office…read morestaff/billing in this experience has been horrendous. My child needed a sports physical to be able to try out and participate in a school activity. We had a small window between jobs so we had to get government insurance. They completely refused my child care during that time, we had multiple conversations with Oregon pediatrics as what we needed was a pressing matter, received poor information multiple times. We were told we didn't need it since she had been seen within 2yrs, incorrect, then we waited weeks until we had secured insurance that they took again, and the morning of this long awaited appointment they cancelled the appointment, (after my child had already missed school.) due to the government insurance still showing up on their end even though we had already cancelled it. Absolutely wrong on so many levels. The staff when addressing this issue were VERY unprofessional, adding insult to injury we were called a liar. Unbelievable, we had been loyal to them for YEARS, and to be treated this way is just wild.

Great providers! in fact I really wish I could give 5 stars to the providers alone. Kristy on the…read moreother hand, has no business working in customer service let alone around children. Rude! So rude! My infant was seen in the ER and she has the nerve to tell me my concerns for my infant aren't enough to warrant a doctor visit. Really? Because the ER doc and his pediatrician thought the appointment was necessary why is she making decisions like that? I hardly think a receptionist is qualified to give her uneducated opinion.

We've been coming to Olsen pediatrics for over a year with a three year-old and an eight month old…read more We have had a great experience from start to finish with the nurses, the scheduling availability and of course Dr. Musselman. These reviews are mostly bad because of people that have never actually visited this clinic. I highly recommend Olsen pediatrics to other parents in the areas with little ones.

I am writing to document that our daughter was administered the hepatitis B vaccine without our…read moreconsent. On August 5, 2024, and October 18, 2024, Dr. Mary Miller asked my wife and me if we wanted our daughter to receive the hepatitis B vaccine. I remember the conversation vividly because Dr. Miller shared with my wife and I that she was going through a divorce. We explicitly told Dr. Miller that we did NOT want our daughter to receive this vaccine at that time. We did, however, consent to other vaccines, including Polio, DTaP, Hib, Pneumococcal Conjugate, and Rotavirus. During the week of June 23, 2025, my wife and I requested Penelope's vaccine records from Olson Pediatrics because her daycare required them. To our dismay, the records showed that Penelope was given the hepatitis B vaccine on August 5, 2024, and December 18, 2024, despite our clear refusal. On June 30, 2025, at 12:54 PM, my wife called Olson Pediatrics and spoke with a staff member named Hillary to inquire if this was a clerical error, as we had declined the hepatitis B vaccine. Hillary confirmed that it was not a clerical error and stated that the office had no record of our refusal of the hepatitis B vaccine. We are deeply concerned about this breach of trust and intend to file a formal complaint with the Oregon Department of Health and other relevant oversight agencies regarding Olson Pediatrics' actions. Thank you for your attention to this serious matter.