Every person explaining the owner's rage is telling the truth. Read the reviews with 1 star, they…read moreare all very detailed and explain that this business owner has something wrong with him. He has stolen a scooter from me that was purchased for a student. Upon coming to pick it up he got in my face and became confrontationa and told me we would never see the scooter again. He acts very tough, but it is all rage. He wants you to respond so he can tell you that you did something wrong. Do.not do business with this company you will regret it. Do not buy here.

Our experience with West Coast Kayaks started on a promising note but quickly turned into a deeply…read moredisappointing ordeal due to unprofessionalism and poor customer service from the owner, Jerry. We purchased two Heybike Mars 2.0 e-bikes (one orange and one gray) for over $2,500, including additional fees for assembly and warranty maintenance. We were assured the bikes would be fully prepared and ready for pickup, and that the store would handle any manufacturer-related issues on our behalf. Unfortunately, when we arrived to pick up the bikes, we encountered multiple problems: The bike locks and baskets were not delivered with the bikes, and we weren't informed of this until we arrived for pickup. Reggie, the employee assisting us, advised that they had extra baskets on hand and could install them while we waited. Both bike batteries were completely drained (0%), preventing us from testing the bikes or asking operational questions. The orange bike had knicks and scratches on its body and fender. The lights on the orange bike were installed crookedly. The controls on both bikes were improperly positioned. All of this was relayed to Reggie. After taking possession of the bikes, we visited the manufacturer's website to look for additional accessories. During this visit, we noticed the baskets installed on our bikes did not match those advertised as part of the package. The original baskets were supposed to include an iron bottom, while the substitutes installed on our bikes had open bottoms and appeared cheaper. While reviewing the website, we also noticed a pricing discrepancy when comparing the store invoice to the manufacturer's pricing. The store had ordered the bikes directly from the manufacturer's website, just as any consumer could do, but failed to apply a $100 combo discount and a $100 promo code. Instead of ordering the bikes as a combo, as initially discussed and displayed on the store screen, the bikes were entered individually, costing us an additional $200. While we believe this was an unintentional error, it added to our frustration and prompted us to follow up with the store. We returned to the store on Christmas Eve to pick up the bike locks and discuss these issues. At this point, Reggie called Jerry directly each time, and with each call, Jerry hung up after relaying his response to Reggie. This continued until Jerry eventually asked to speak to us directly. During the initial call, Reggie spoke with Jerry for more than 15 minutes while we stood in front of him, with another customer waiting behind us. Reggie relayed Jerry's response: all sales are final, with no resolution offered. After another call to Jerry, Reggie offered store credit. We explained that we were unlikely to return to the store given the mounting issues, making this solution unacceptable. On the third call, Jerry offered a refund if we returned both bikes within 1 1/2 hours on Christmas Eve. When we asked Reggie if the refund would include the additional fees for assembly and warranty maintenance, he said he didn't know and had to call Jerry again to clarify. At this point, Jerry requested to speak with us directly. When Jerry finally spoke to us directly, he was immediately aggressive and profane, shouting, "What do you not f*@king understand about a refund?" His tone was shocking and entirely unprovoked. Jerry then repeated his demand: we had 1 1/2 hours to return the bikes or, in his words, "All bets are off." With other customers in the store, we placed the phone on speaker so they could hear the way Jerry treated us. We initially planned to email Jerry about the issues, hoping for an amicable resolution. However, his abusive behavior and unwillingness to handle the matter reasonably left us no choice but to share our experience publicly. Over a $200 error that we believe was unintentional, Jerry not only alienated us but also lost the potential for substantial future business from us and anyone we might have referred--and we hope, many of you reading this review. After spending over $2,500, we expected much better service and support. A simple apology and a willingness to discuss the matter after the holidays would have been sufficient to retain our business. Instead, we were subjected to verbal abuse and unreasonable demands. If you're considering shopping at West Coast Kayaks, we urge you to think twice. Save yourself the frustration by ordering directly from the manufacturer or choosing a retailer that values its customers. Jerry's behavior and the store's lack of accountability make it clear that West Coast Kayaks does neither.

Jacob, Osprey sales person, was extremely helpful and guiding me to the type of kayak that I was…read morelooking for it was an osprey hurricane 120... When I come back to Clearwater I plan on going on one of their kayak trips...

The crew (Tom, Kim and Jacob) at Osprey Bay are friendly, knowledgeable and informative. They've…read moreprovided me with great service on my existing kayak. I'm getting ready to upgrade and won't bother to shop elsewhere.

Danielle is amazing with knowledge about all products!! I go there all the time for my fishing needsread more

Make sure you double check your frozen bait. I asked for squid and got baby octopus. Couldn't…read morereally tell until I opened the package out on the water. Very disappointed and felt betrayed. And cost about $15. I know it is partially my fault for not checking but I didn't know that baby octopus was even a thing there. I will return because they are in a Convenient location. Very friendly too.

If you like wildlife this is the place to be in Tampa. This is a great destination for outdoor…read moreenthusiasts. With numerous hiking trails, fishing spots, and picnic areas, this park offers something for everyone. clear waters of the Hillsborough River that runs through the park. The park is well-maintained and clean, with friendly and informative staff. There are also several campsites available for those who want to extend their stay. Overall, Hillsborough state park is an excellent place to relax, enjoy nature and engage in outdoor activities such as kayaking launch. There is a gift shop for light snacks. You will see wild life such as gators, tons of different fish and many different kind of birds. Admission is 6$, they take cash or card

We went glamping and it was a fun Experience. My family found it to be a ton a fun. The AC made a…read moreworld of difference during the angry Florida summer. I would recommend if you want to go camping with training wheels.

Good bait..the service was great ..look forward to getting back with them and do some great fishing.read more

Service by Captain Joe and his crew is always right on and professional. Not only is the fishing,…read morebait, reels lines, top line, but the fun of going through the store and seeing what would make a fun day at the beach or a wish list is right in front of you. The crew is always there to help give recommendations but are not pushy. I have not visited in over a year but have plans to be there frequently this year. Can't wait to see everyone and how things have changed. Again, great job! Barracuda Bob's Captain Joe.

This place was taken over by new management, Luke has hired some great workers who are more than…read morehappy to help teach you what you need to know. They are all very knowledgeable, the prices are great and they have everything you would need. They are conveniently located just off the Alafia River boat launch which has an access to the shipping channels of Tampa Bay. I have been to many bait shops in Florida and this one takes the crown for the best customer service. There is also ample parking so by all means, bring the boat. Live Bait, Ice, Tackle, Apparel, frozen bait. Stop in!

From the owner: We are a friendly and knowledgeable bait shop who would love to help you with all your needs. read more

We went to Promised Land for our long awaited glamping experience only to be told that our…read morereservation had been cancelled. we were told that Timberline sent notification of such in an April email. Funny thing is.... we never received this email but lo and behold when we contacted them they were able to find our email and phone number. hmmmmm! Their irresponsible attitude leaves us bewildered. We will never have anything to do with Timberline again!,,

This was an easy jaunt from Tampa for the weekend. The "glampsites" are located in the Hillsborough…read moreState Park among all the regular camp sites. The accommodations are beyond comfortable- a/c, fan, fridge, coffee maker, outlets to charge devices, and a comfortable bed. We basically had the comforts of a hotel room while being on a camping trip. The esthetics and convenient set up ensures we'll definitely be back!

I bought fresh shrimp from the shrimp boats, then got home and realized I didn't have a deveiner…read moretool. Called all over and ended up being this little bait shop that had three in stock. Yup...could have ordered it from Amazon, but I wanted my shrimp now! They have a huge selection of fishing supplies. Highly recommended.

Dangle your bait! But first pick some up here at this unassuming but very well stocked fishing gear…read moreand live bait shop. Worms? Shrimp? Squid? Lures? Weights? Sunglasses? Fishing line? Fun signage and t-shirts? They've got it. Unassuming place so don't come all fancy. 'murica!!! And there is a good taco stand, tortilla place (Tortilleria el Charro) and a fruit guy within walking distance on the same side of 41. Viva America!!! Now go get those grouper, snook and red drum.. in season with a license. Unless you're fishing where you dont need one.