awful customer service. and very high prices. not to mention they fail to honor their OWN return…read morepolicy. spend your money elsewhere!

This place has all the clothing and boots we wanted and cheaper than Amazon!…read more Austin I believe was the gentleman's name who helped me. He was so kind and brought me out every single option for a new buff for some extra masks for me. I can't say everyone is friendly or willing to help. But those who do like Austin and John go above and beyond.

REI is a Co-Op, so join, as it's a win-win for everyone…read more They have a really nice staff; the folks working there are into the outdoors. They like biking, hiking, camping, climbing and etc. they know the lingo, they know their merchandise, and they are always willing to help the customer. Hingham Derby Street Shops... well, parking is plentiful, I do tend to park in the back. Never jammed up back there. If you plan on buying anything, you will want to bring your own bag as the chain is 'bag free'. Prices are very good. Competitive with Amazon.com and better than Cabela's. I used to go to the store in Framingham when I was in metro west, also the store in Reading... I'm not sure if both are still there. Shopping since '96, Co-Op member since '12. No negatives,

Came in before closing about 40 mins and was greeted promptly by staff to see if we needed any help…read moreor info for our shopping! Location is setup nice, 2 floor style like most. They have basically anything you need for outdoors activities. I've usually shopped for hiking gear and camel backs or osprey / rei branded stuff. Also got a pair of hiking boots. I think it's cool REI is a coop brand. Member owned. They have plenty of sales going on, bicycles standard and electronic assisted, survival gear, clothing from all sorts of brands, boots and hiking gear, camping gear, lanterns, knives, paddles, water shoes, and also have deals on traded in gear. Nice experience. Love walking around and looking at stuff i probably don't need but it's a cool tool or utility purposed item.

I always appreciate a shop who will refer you to another local business when they can't help in a…read moretimely manner. Thanks Mocean for helping us find what we needed. Fabulous customer service...

Having shopped here over the years I can say quite a bit about Ryan and his staff. Customer service…read moreis paramount, and that's just the beginning. I was looking for a particular item and they did not carry it, but the woman I spoke to said they would get it ordered for the store and that it would be in within 7-10 days. Since their nationwide competitor had it on the shelf they ordered a case to have it in stock for everyone. Take a moment to think about how impressive that is. Flip the scenario and but a big box retailer in that position. Would they immediately put an item on their next order from a vendor to stock it in the store? Does the store manager even have that power? Or would they be more likely to direct you to their website? Very few of us will ever run into Bezos at the supermarket, so why line his pockets? Almost all of us will run into Ryan and his staff outside of Mocean, either having fun on the trail, or at an event supporting the community. Keep this in mind when shopping.

Medium-sized outlet. Good assortment of clothing and a small collection of outdoor gear. Friendly…read moreand helpful folks.

One of the fancier stores in Mashpee Commons. It's two stories, packed with clothing for all…read moreseasons, hiking boots, cold weather clothing, you name it. In addition, LL Bean has its own proprietary blend of beans... for coffee. They also have camping supplies like food. They have plenty of dressing rooms, along with clean, plentiful bathrooms. A chic outdoors store.

I really, really used to like this store, spent thousands for hiking gear there over the last 10…read moreyears. However, I saw print, online and outside the store advertising for a 70% off sale, and went in. Not a single item was as advertised. Nothing at all for the advertised sale prices, a few, very few 30% off sale items, but nothing else. The manager had no reason why, seemed flustered by the question and quickly went outside to take the big sign by the road down. He said he had no idea there was nothing on sale. Great manager. Another employee suggested they had sent back all the other stuff that would have actually been on sale, which made no sense at all. As I said, used to love EMS, but have noticed a big decline in the customer service aspects of the company lately. I will not be going back at all. L.L. Bean will be getting my money from now on.

I am starting to really like this company. They have great products, great service, great…read moresalespeople, nice website, good sales, great return policy... we felt like we got great prices on quality stuff, and got expert help choosing the right products. Given all that good stuff, it seemed odd that they couldn't order the shoe sizes we wanted, that they didn't have on hand, and pick them up in the store... we had to go home, go online to their website, and order them from there to our house. We would have rather just come back to the store to pick them up, but apparently you can only do instore pickup on items that the store already has in stock.

Finally found the place lol. Rang Bell the gentleman was awesome, kind and answered every question…read moreI had. Great store

This store is primarily for commercial fishermen and commercial fishing boat owners, where you can…read moreget pretty much anything and everything that the boat and crew might need while out at sea. They sell a bunch of different stuff, including safety equipment, boat cleaning items, outdoor gear for being out on deck, boat parts, etc., etc. Though geared towards the commercial market, *anybody* can shop there! Sometimes the door is locked and you have to ring the doorbell, but if they are open, they will let you in. And they have a lot of nice sweatshirts, T-shirts, hats, etc. that look good on everyone. And it's kind of exclusive, because you can't find that stuff anywhere else. You can also find a large selection of rain gear, boots, gloves, and other gear for being out in the cold and rain, and the prices are great! I consider it a hidden gem.

I bought several things from him and checked on line and the stuff was a little more then what it…read morecost online.Really friendly and knowledgeable of the waters out there. He is not out to rob you. I rather buy local then online it I can.

Cannot say enough, good things about this place! They took time to explain everything to my sons…read more They also recommended a fishing boat for next year! We will be back!

I have been going to this chain store for years. Even though it's a franchise the employees don't…read morehave any knowledge of running shoes for a pro runner. Trying to push insoles which the very same brand was priced half the price as this place. What a shame that pushing those instead of doing the proper training for this type of store. Beware every single thing is higher priced than anywhere else.

Bizarre experience today…read more Issue is with Marathon Sports policy, not so much the employees. Although really, if you're a runner working in a running store, you should be questioning questionable policies. Been running 45 years, mainly marathon distances. Been a Marathon Sports customer since 2001. I rarely visit this Yarmouth store because I'm not down the Cape all the time. Asked to try on a pair of shoes. Was given a pair of store socks to try them on with. I said I had on my own pair of socks. Store: Our policy is that customers must wear our socks - not your own -- to try on shoes. Me: Why. Store: hygiene. Some customers have pets and the fur from the socks gets inside the shoes and they're hard to clean. It's policy in all Marathon Sports stores. I didn't say this but remembered later: This is not true. In fact, at this store around January or February I tried on shoes and also tried on several pairs of orthotics. Not once was I asked to switch out my socks for the store's. Not once in my quarter of a century of doing business with Marathons Sports have I ever been made aware of such a policy. In fact, I was always told that wearing the socks I normally use for running is absolutely necessary for a good fit. Back to today. So I put the store socks over my own to try on the shoes. BTW they were bulky and not socks that I normally wear when running. The employee said I didn't have to keep on my own socks. Me: "But you don't trust me so why should I trust you?" I wasn't being snarky. I don't know where these socks have been or what they've been washed in. I NEVER wear socks that belong to other people. And when I buy socks I wash them before I wear them. Here are real stories about how your policy affects/ will affect me. 1. I have allergies. Like I said. I don't know where your socks have been or what they were washed in. I could truly have had an allergic reaction-- broken out in hives. I will not use any socks but my own when trying on running shoes. I run too far and too often to feel comfortable doing otherwise. 2. I have a family member with foot fungus. There's no way she'd take off her socks in public. So she's someone who can't shop in your store now. Last year I bought her two pairs of shoes at another Marathon Sports branch. It was a $200 spur of the moment purchase. 3. My dad, also once a client of Marathon Sports, had cardiac failure-related gangrene on his right foot. It was actually painful for him to take off and put on socks. And you wouldn't want to see his feet. With the help of staff at another branch, he got fitted for great shoes though. If he were alive today and still walking, I would not be able to take him to your store anymore. Have you considered how this policy will affect those with issues like my dad? 4. Like many runners, I wear orthotics. Luckily, the shoes I bought are shoes I already have, so I didn't need to insert my orthotics. But I would have needed to do that if I was buying a different or updated shoe. Obviously, using my own orthotics to try on your shoes would violate your hygiene policy. So how do I go from here? I can't try on your shoes! Marathon Sports is not consistent with its own "hygiene" policies. You allow people to try on bras, shirts, shorts for example, on skin that maybe hasn't been washed recently. Then you put those unsold items back on the floor. You use the same measuring tape for every client. I know this because I got measured for calf sleeves -- tape against my bare skin -- while I was there. The employee didn't clean the tape before using it or after using it. A little unhygienic perhaps? And also. As far as running socks go, those are some of the most personal and most important items we runners need to wear in order to make sure our shoes fit correctly. Requiring me to try on shoes while wearing strange socks I don't normally run in could absolutely affect the fit of my shoes. I estimate that since my first Boston Marathon in 2001, I've bought at least 80 pairs of running shoes from Marathon Sports, probably closer to 120 pairs if you count the shoes I've bought for family. There were plenty of times when I could have gone elsewhere and paid less. But I felt a loyalty to the store because with the help of Marathon Sports and all the shoes you've fitted me in, I've finished nearly 100 marathons. BTW, I chose to shop at your store today even though I have a $60 credit with Road Runner Sports and could have easily shopped there instead. I wanted to support your store. I'm pretty sure that your manager came out and stood at the desk while I shopped, keeping an eye on me because I complained about the policy and said I didn't trust the store re: using their socks to try on shoes. Today left a very bad taste in my mouth. I'm thinking maybe my business doesn't matter to you. But certainly your policies matter to me.