I have been going to this chain store for years. Even though it's a franchise the employees don't…read morehave any knowledge of running shoes for a pro runner. Trying to push insoles which the very same brand was priced half the price as this place. What a shame that pushing those instead of doing the proper training for this type of store. Beware every single thing is higher priced than anywhere else.

Bizarre experience today…read more Issue is with Marathon Sports policy, not so much the employees. Although really, if you're a runner working in a running store, you should be questioning questionable policies. Been running 45 years, mainly marathon distances. Been a Marathon Sports customer since 2001. I rarely visit this Yarmouth store because I'm not down the Cape all the time. Asked to try on a pair of shoes. Was given a pair of store socks to try them on with. I said I had on my own pair of socks. Store: Our policy is that customers must wear our socks - not your own -- to try on shoes. Me: Why. Store: hygiene. Some customers have pets and the fur from the socks gets inside the shoes and they're hard to clean. It's policy in all Marathon Sports stores. I didn't say this but remembered later: This is not true. In fact, at this store around January or February I tried on shoes and also tried on several pairs of orthotics. Not once was I asked to switch out my socks for the store's. Not once in my quarter of a century of doing business with Marathons Sports have I ever been made aware of such a policy. In fact, I was always told that wearing the socks I normally use for running is absolutely necessary for a good fit. Back to today. So I put the store socks over my own to try on the shoes. BTW they were bulky and not socks that I normally wear when running. The employee said I didn't have to keep on my own socks. Me: "But you don't trust me so why should I trust you?" I wasn't being snarky. I don't know where these socks have been or what they've been washed in. I NEVER wear socks that belong to other people. And when I buy socks I wash them before I wear them. Here are real stories about how your policy affects/ will affect me. 1. I have allergies. Like I said. I don't know where your socks have been or what they were washed in. I could truly have had an allergic reaction-- broken out in hives. I will not use any socks but my own when trying on running shoes. I run too far and too often to feel comfortable doing otherwise. 2. I have a family member with foot fungus. There's no way she'd take off her socks in public. So she's someone who can't shop in your store now. Last year I bought her two pairs of shoes at another Marathon Sports branch. It was a $200 spur of the moment purchase. 3. My dad, also once a client of Marathon Sports, had cardiac failure-related gangrene on his right foot. It was actually painful for him to take off and put on socks. And you wouldn't want to see his feet. With the help of staff at another branch, he got fitted for great shoes though. If he were alive today and still walking, I would not be able to take him to your store anymore. Have you considered how this policy will affect those with issues like my dad? 4. Like many runners, I wear orthotics. Luckily, the shoes I bought are shoes I already have, so I didn't need to insert my orthotics. But I would have needed to do that if I was buying a different or updated shoe. Obviously, using my own orthotics to try on your shoes would violate your hygiene policy. So how do I go from here? I can't try on your shoes! Marathon Sports is not consistent with its own "hygiene" policies. You allow people to try on bras, shirts, shorts for example, on skin that maybe hasn't been washed recently. Then you put those unsold items back on the floor. You use the same measuring tape for every client. I know this because I got measured for calf sleeves -- tape against my bare skin -- while I was there. The employee didn't clean the tape before using it or after using it. A little unhygienic perhaps? And also. As far as running socks go, those are some of the most personal and most important items we runners need to wear in order to make sure our shoes fit correctly. Requiring me to try on shoes while wearing strange socks I don't normally run in could absolutely affect the fit of my shoes. I estimate that since my first Boston Marathon in 2001, I've bought at least 80 pairs of running shoes from Marathon Sports, probably closer to 120 pairs if you count the shoes I've bought for family. There were plenty of times when I could have gone elsewhere and paid less. But I felt a loyalty to the store because with the help of Marathon Sports and all the shoes you've fitted me in, I've finished nearly 100 marathons. BTW, I chose to shop at your store today even though I have a $60 credit with Road Runner Sports and could have easily shopped there instead. I wanted to support your store. I'm pretty sure that your manager came out and stood at the desk while I shopped, keeping an eye on me because I complained about the policy and said I didn't trust the store re: using their socks to try on shoes. Today left a very bad taste in my mouth. I'm thinking maybe my business doesn't matter to you. But certainly your policies matter to me.

Every time I pass through town I stop @ Board Stiff to check out the Sunglass, shoes & clothing…read moreselection. The staff is super friendly, knowledgeable & the vibe is always fun! I also love to supporting local businesses.

I never leave reviews but I had to leave one for the great service that I received from Elizabeth…read moreat SOL and Burt at Board Stiff. I had a old gift card that I had received from the North End Boston SOL Optics store which has since closed. I emailed SOL and Elizabeth responded. The GC could not be used on line, however once I found the glasses I wanted Elizabeth tracked them down to Board Stiff (affiliated with SOL). She called the manager of Board Stiff, Burt (who was also great!) and explained the situation. I called Burt, purchased my sunglasses over the phone and they shipped them to me. I am so appreciative of the help and support I received from both Elizabeth and Burt, I had to leave a comment. I 100% recommend both SOL Optics and Board Stiff. Thank you so much to Burt and Elizabeth!!

Visiting from PA and my nieces needed good running shoes Kevin was a track coach for many years…read more It helped that he knew what helped with shin splints, etc. Very friendly staff. Really impressed the store is not commission based. My sister purchased two pair - mizuzo (spelling?) and another brand. I actually put a pair aside for myself. I have been having trouble with balance and edema. So excited to get them today or tomorrow. This is one of the best stores I have ever been to. And I travel frequently. This is one time I truly appreciated a local Cape Cod business.

The owner waited on me, I didn't get his name I wish I did. He was so knowledgeable and helped me…read moreget a great pair of sneakers. Then recommended the best pair of socks I've ever placed on my feet. They are happy feet now. I should note I returned a pair of sneakers that felt good in the store but a few weeks later didn't feel quite right. The return was effortless. I highly recommend Hanlon Shoes.

awful customer service. and very high prices. not to mention they fail to honor their OWN return…read morepolicy. spend your money elsewhere!

This place has all the clothing and boots we wanted and cheaper than Amazon!…read more Austin I believe was the gentleman's name who helped me. He was so kind and brought me out every single option for a new buff for some extra masks for me. I can't say everyone is friendly or willing to help. But those who do like Austin and John go above and beyond.

Came in to get skis for our upcoming trip. I must come in at wrong time because the young man…read moreworking was by himself and seemed to be multi-tasking with a customer, phone calls and us. I filled out the rental waiver and he said he would get some help. No one helped and we left after 15 minutes of him on the phone. I don't know who is running the place now, but two thumbs down. This place used to be the place to get skis. Not anymore, just save yourself some money and get them at the mountain.

This is where they keep all the items that the 99% aren't supposed to know about. If prices concern…read moreyou, don't go in to see the good stuff-the really good stuff. Id like to only wear things from here, but my suitcase can only take so much...

Paid $80 for a quart of paint and asked the clerk to shake it. She initially said she couldn't as…read morethere were only two people on. We offered to do it ourselves and she finally agreed. There was no one in the store...

Staff is exceptional, selection is fantastic and prices are fair…read more I will repeat the first one so we are clear, staff is exceptional. Love that place!

A very chic clothing store I happened to find walking around Wellfleet center. Francis the owner…read moreof the store was helping me and another woman simultaneously and was very helpful. All my fave designers were there: Alembika and Xenia to name a few. I had to leave early and Will try to return before I leave the cape tomorrow. If you want to wear hip beautiful clothes and look snazzy go there. You won't be disappointed, it's pricy especially for things that aren't on sale and you get what you pay for.

Great place to shop! Got an amazing dress on sale…read moreSo many great things Fashion victims need not go This has beautiful and unique clothing. Sales help wonderful I will be back!

We just went into this location and I was honestly so disappointed. There were two ladies working…read moreand neither of them greeted us or attempted to help us the entire time, even though there were about one or two other customers in the store. To make it worse, we overheard the older sales lady saying to the other "Our sale has been bringing people in and making it crazy, I can't stand it anymore" - keep in mind that we were 3 of the approximate 5 people there. Horrible experience, I'll never go back just because of the customer service.

This is a fabulous WHBM location!! Although it isn't as large as some of the other…read moreboutiques/stores; they make up for it with their outstanding customer service. It appeared evident that the women working weren't simply interested in "the sale". They truly seemed interested in helping. That's what makes stores like WHBM so special. Receiving extra attention and help/suggestions putting outfits together when you might not be feeling like shopping at all. Why the four stars instead of five? The prices can be a bit steep; however the clothes are long lasting and there are usually good selections of sale items.