Terrible customer service at this location- Not friendly at…read moreall, trying to return a pair of shoes and I have the receipt but they will not return without the box! They just lost a customer because I will never shop here again.

Incredible store! Clean store. Helpful employees. Great selection of everything. Nike and Under…read moreArmour are their stars. They are showcased as you walk in. Sales people are college educated boys. Great prices on Florida Gator sweat hoodies. Great store! Fishing equipment is way out of this world!

Bass Pro Shops is one of my favorite places for outdoor gear. The store has a huge selection of…read morefishing, hunting, camping, and boating equipment, and it's easy to spend hours just looking around. The atmosphere is unique, with wildlife displays and aquariums that make the visit enjoyable even if you're not shopping.

I had a very frustrating experience trying to pick up a firearm order at Bass Pro Shops. I recently…read moremoved, and my driver's license still shows my old address. I brought my valid government-issued photo ID along with my current vehicle registration showing my updated physical address. Bass Pro's own pickup instructions say that if the address on your photo ID does not match your current residential address, you may be required to provide a second form of government-issued documentation with your current physical address, such as a vehicle registration, voter ID card, concealed carry permit, hunting license, etc. That is exactly what I brought. My driver's license was my photo ID, and my vehicle registration was the supplemental proof of current address. However, the employee/manager still turned me away and acted like I was trying to use the registration as a photo ID, which was not the case. To make it even more frustrating, I contacted several other local firearm shops afterward, and they all said that a valid driver's license plus current vehicle registration is acceptable for this situation. So it appears this was either a misunderstanding by the store or an overly restrictive store decision that was not clearly explained. I understand firearm sales require strict compliance, and I respect that. But customers should not be turned away when they bring the exact type of documentation Bass Pro's own instructions say may be used. The process was confusing, poorly handled, and wasted my time. Very disappointing experience.

There were some communication issues but in the end everything was taken care of. I do recommend…read morecalling to place any orders that need to be shipped, the website isnt always up to date.

I am new to fly fishing and needed to buy some flies with which to fish and a box to keep the…read moreflies. I asked the young man who was working there for help. I explained that I was a complete newbie, that I had a 5w rod/reel combo and that I was fishing a small pond generally. I asked him to select some flies for me based on the information that I gave him since I didn't know the first thing about selecting flies. He gave me six flies, a box and recommend some extra line. I bought it all at a cost of well over $100. The next day I was told by an experienced fly fisherman that the flies I bought were much to big for my size line. I had no idea. So I wrote to Harry's and explained that I was given the wrong size flies. No one answered my email. Today I went back to Harry's to return the products that I had purchased a few days earlier. (I live over an hour from the store) I asked the same salesperson for a refund. He refused, stating that "It would be too hard to look up." Bottom line, even though I gave the salesperson exactly the information necessary, I was offered and bought over $100 in supplies that I can not possibly use. When I told this to the salesperson today, he just shrugged his shoulders. There is no doubt that I was taken advantage of because I am new to the sport of fly fishing. Vendors like these are predators and should be called out when they do things like this that hurt hard working people who don't have money to throw away. BTW: I am a veteran of the USAF.

We went to South River Outfitters on a whim, and ended up buying my new 12-foot precision Pescador…read morekayak. Ed, the proprietor, was super knowledgeable on kayaking and its equipment. He was super helpful in helping me select the right fishing kayak for my needs and gave us great tips on how to properly Stow the kayak and what equipment I would need to add for fishing. The day we bought the kayak, we didn't have a memes two trailer at home. And let us keep it at the shop until we were able to get a trailer and take it home. Looking forward to going back with our kayaks, and exploring the river system.

Drove 90 mins based on the recommendation of the sales person at a mega store... well worth it. Ed…read moreis the owner who is onsite and knows his stuff, stocks the best brands, and doesn't push you at all. He spent a lot of time helping us find what we needed and steered us away from more expensive options and upgrades several times because he saw it was more than we needed. Highly recommend after today's first visit m. Great experience and an excellent example of shopping local.

I normally don't do this but 10/10 service…read more I'm new to the community so I was unsure of where to go but was recommended to go here by a co-worker of mine. I'm also new to shooting indoors so I was unsure if I would be able to shoot but the staff kindly informed me of what I needed and had to do. After that it was just about settling in to the environment (which was amazing). I didn't check it out this visit but they have a variety of different firearms to "try out" which I thought was pretty cool because it's definitely a wide selection to choose from. Would definitely go again and highly recommend it to others who enjoy shooting.

Terrible experience. The guy working the counter was rude, condescending, and acted like customers…read morewere an inconvenience. Customer service goes a long way, and this place clearly doesn't care. There are plenty of better ranges around--I won't be coming back.

Good selection of clothing, shoes, fishing gear, golf equipment and supplies, camping supplies,…read morehiking gear, kayaks, baseball, basketball, soccer and much more. Price reduction card is useful and based on phone number, very easy to use. Just got disk golf (frisbees) supplies. Service is usually good.

Customer service was non existent. Employee saw me struggling to find what I needed and he just…read morewalked away after a lengthy personal conversation

I went in looking for my daughter's first pair of ski pants…read more We did go investigate the sales rack upon entry as the store does have expensive items. A young sales man asked if we needed help. I asked a couple of questions. When it seemed I may only be a "sales shopper" he literally rolled his eyes at me while walking away. I said "I saw that. It's great you're rolling your eyes at us." I left the store. I probably would have spent up to $500 on ski clothes for her for Christmas. I guess that's not enough for that young sales man. I will never go back in that store.

Store staff is very knowledgeable and passionate about the sports of which they sell equipment…read more Highly recommend Peter Glenn has a great retailer for your next ski snowboard adventure.