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    8 years ago

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    Ask the Community - West Marine

    Do you have any great sales going on for Black Friday?

    Hello West M! Thank you for reaching out. Yes, we will be having a big Black Friday sale. Check our website for updates and sign up for our promotional emails. Have a great day!

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    Warm Winds Surf Shop - Surfboards

    Warm Winds Surf Shop

    (34 reviews)

    $$$

    Best selection of surfboards in the Northeast, small but well thought out spear gun selection,…read moregreat clothing and sunglasses options

    Shockingly poor and dangerous service. Spent months communicating with them to plan daughter's…read morebirthday celebration. Was a task just to confirm the reservation for a lesson for 10 people. When we showed up - parking was a nightmare at the beach. I specifically asked about parking / general info ahead of time. Would have been helpful for the locals to give a couple pointers and maybe let us know that wrist bands need to be purchased for all beachgoers, but whatever - that's on me. Just seemed like a little common courtesy / customer service. Here's the real issue though. 1 instructor for 10 kids!! The beach lesson was maybe one minute long before he had all of them (ages 16 - 5yrs old) walking into ocean and getting pummeled in the break. They had no idea how to protect themselves or others from the surf board getting thrown around. Kids were getting smashed by boards around them. Several of the adults jumped into ocean to help the kids get past the break and stayed in water to ensure they were somewhat safe. The instructor seemed to only give tips to one kid at a time when he was prompted to give a tip (ie - when do you start paddling to catch a wave). Instructor admitted it was too much for him to handle on his own but that's just how WW operates. If it was a group of 10 random strangers there would be two instructors, but apparently when it's a 'private lesson' of 10ppl - only one instructor regardless of how rough the ocean is. Unacceptable. Dangerous. Should be ashamed of themselves. Find another surf shop for your lessons!

    The Saltwater Edge

    The Saltwater Edge

    (15 reviews)

    $$

    Great experience with incredible staff! I spent two great days with Peter and Rene as part of an…read moreOrvis class. First day was instruction and hands on practice. Second day was on the water fly fishing for strippers. Peter, our instructor and owner, had got to be one of the most relatable persons I've met. He made us feel at ease and was very patient as he helped us navigate the equipment and casting. We had a blast! Second day on the water with Capt Rene was just as positive. Capt Rene helped us get on the fish as he also coached us all day. The two different teaching styles were very complimentary...got a lot of good nuggets from both. Bottom line: these guys are exceptional...give them a call!

    Paid for express shipping, but their system error delayed my order. I ordered a fishing rod and…read morespecifically chose express shipping because I needed it before a trip on Friday. The next day, I received an email saying their system failed to recognize the item as a fishing rod, so it didn't charge the correct rod shipping fee. I understand mistakes happen, but this was an error on their end. Now I'm being asked to pay an additional fee, and the order has been delayed despite the fact that I paid extra specifically to avoid that. The extra $13 isn't really the issue. The frustrating part is paying for express shipping and then potentially not receiving the rod in time because of a problem with their own ordering system. I would have expected them to honor the original delivery timeline or offer some kind of accommodation instead of passing the inconvenience onto the customer. Pretty disappointing experience, especially when the entire reason I chose express shipping was to have the rod in time for my trip.

    West Marine - huntingfishingsupplies - Updated September 2026

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