I was visiting Holland, Michigan, & noticed that the bows on my glasses were very loose…read more I found the address for Globe and arrived promptly as they were opening. The optician immediately made adjustments, refused payment and sent me on the way to enjoy my vacation. Terrific service!!

As a lifelong wearer of glasses, I have lived through many trends. Growing up in the 80's, wearing…read moreglasses was considered dorky. I am pleased to have been around long enough for eyewear to now be a personality extension and accessory additive! Globe Design & Vision is a wonderful, locally owned and operated shop that has understood the assignment! Hannah helped me find a wonderfully unique statement pair to add to my collection. Friendly, quirky, awesome. I'm here for all of it!

The staff is extremely helpful and kind. The doctor is knowledgeable and talks you through…read moreeverything.

we went in for an adjustment on some glasses and Domink did a great job! they are perfect and he…read morewas very kind and professional.

Wonderful staff - helpful and kind. Dr. Mulder DeJonge take time and really cares about her…read morepatients.

Had such a great experience here. The staff is very knowledgeable and friendly and Dr. Mulder was…read moresuch a delight to work with. She took the time to explain things and understand my needs. I'll definitely be a regular here!

The glasses I got on my last visit were not satisfactory. The frames were uncomfortable and hurt my…read morenose. Adjustments just weren't doing it due to the design of the frames. Victor, the manager, contacted me over my issues and went out of his way to make sure that I have a comfortable pair of glasses. I'm impressed, and I'll be a returning customer!

Michelle was really great at helping us find the perfect pair and pricing out our options. She also…read morekindly adjusted and cleaned our current glasses. Prices and exam were very fair and the process was easy!

The service I received was very sub-par. I had an eye exam and ordered "reading" glasses in the…read morebeginning of April. It's now the end of June and I still do not have them. I have call and gone in numerous times to no avail. I do understand that things go awry sometime. An apology would have gone a long way.

This was my first time going to Rx optical. The optometrist I saw was great, explained a lot…read more However, I don't think I'll be going back bc of the up front service. The staff first gives you the cost of lens and frames with everything on it, which a part of it I think was dubious & not well explained, like how far to the sides I wanted to see with my lens which differed in price??? Never heard of that before but the total bill would have come to $400, which I said no, and she narrowed my side sight down which brought the price down to $200. I guess if I want to see that far to the side, I'll turn my head. After I got home I saw there was a charge for $30 for a protection plan, which I was not asked about or was it even explained to me. When I went back for my glasses I asked if there was something to show what that plan was. She showed it to me in their flip up book. I asked if there was a handout I could take home. She said she could copy the page for me. When i tried on my glasses they were crooked so the service person got them straightened for me. Thought they fit OK but when I got home I realized the part that goes around the ear was sticking out too much & I could pull my glasses off with out any resistance. I haven't been to the optometrist in 3 yrs. but i then remembered that places i had been before always adjusted the stems around the ear before i left. Obvious they come from the factory with the ear part higher because they need to be adjusted around the individual ears, however that was never done. i did go back the same day and & asked if there was someone there who was trained in adjusting glasses bc that should have been done before I left the place, so it was then done. I don't know if they are not trained that well or they are lazy. This is a chain, I don't think it is as reputable as a stand alone optometrist. I'm sure it's a starting point for a lot of optometrist, & I don't know what the chances are that the one I saw will be there next year. I don't plan on going back, it is not that reputable in my eyes

I arrived early to my appointment and a lady arrived after me, who was more than 15 minutes late!…read moreSo even though she was very late, they took her in before me! Totally fucking bull shit! So my appointment was at 12:30 and it's now 12:45 and they still haven't called me back yet. I guess I'll be finding a new eye doctor .

They don't care about their employees at all. They would rather have you throwing up on the job…read morethan staying home to actually get better. They say they are a family but talk behind your back. High turnaround rate-I wonder why. Stay away and do not work here.

Great until they went woke. Doctor very cool and condescending to me because I didn't like their…read moreprofile form

I'm so thankful I found Lakeshore Eyecare. I checked myself in, got myself a cup of coffee that…read morethey had set out, and waited for only 5 minutes. Doctor Rebecca Jacquemin took me back to the exam room, asked what I do for work, what kind of strain I put on my eyes, all the usual exam questions. All in between she was so personable, and so fantastic and sweet. ( She also took an x-ray of the inside of my eye, and found out I have a freckle on my retina, thought that was interesting! ) Then came the shopping, and trying on pairs of glasses with the help of Linda Cope. She was honest on what looked good on me, and what didn't. I'm so thankful I found a great style thanks with the help of her, I didn't even notice the once I have now till she pointed them out. The whole process of my exam, ordering my glasses, and having them ready was so quick, only a week. The customer service from all the ladies was really so outstanding.

I believe I had a reaction to the dilating eye drops they used at my exam last week. I reported…read moreunusual pain during and after the exam, but they just dismissed it. All that they did was offer a plastic sunglass-type covering to reduce the light. That really didn't address the type of pain I was having. The pain continued over the weekend. Assistance over the phone was virtually non-existent. Rather than help, the office manager who I talked to dismissed my concerns by saying that she had never heard such a reaction in all her years there. I was able to request a follow-up appointment, but that won't be until next week. Apparently they are very busy. I cannot in good conscience recommend this practice.

The staff are very pleasent to work with. Very knowable about your needs. I have been going here…read moreover 15 years. I trust them with all my needs.

Front desk receptionist, Jessica, is extremely off putting. Her responses to questions or concerns…read moreare unprofessional. Would not recommend services here sorely based on the interactions I have had with her. The medical team I have interacted with were fine but will take my business elsewhere due to this employee.