The staff is extremely helpful and kind. The doctor is knowledgeable and talks you through…read moreeverything.

we went in for an adjustment on some glasses and Domink did a great job! they are perfect and he…read morewas very kind and professional.

The glasses I got on my last visit were not satisfactory. The frames were uncomfortable and hurt my…read morenose. Adjustments just weren't doing it due to the design of the frames. Victor, the manager, contacted me over my issues and went out of his way to make sure that I have a comfortable pair of glasses. I'm impressed, and I'll be a returning customer!

Michelle was really great at helping us find the perfect pair and pricing out our options. She also…read morekindly adjusted and cleaned our current glasses. Prices and exam were very fair and the process was easy!

Dr. Monica Fenton is one of the mist caring, professional, patient medical professionals I have…read moreever met. She took the time to clearly and completely answer all of my questions, and her beside manner was calming and reassuring. Thank you Dr. Monica - you are FABULOUS!!!

On 8/5/26, I scheduled an eye exam appointment for my husband, online, for 8 AM on 8/7/26, at the…read moreHolland clinic. He received a confirmation email for the appointment. On 8/7/26 he arrived early (for check-in) to his appointment and was rudely told by the receptionist that (1) he had no appointment, followed by (2) his appointment was scheduled for 8/10/26 at the Grandville clinic, followed by (3) his appointment was not scheduled until 12/10/26. My husband provided the confirmation email he had received. It was then that the receptionist stated they were having issues with their online scheduling. At no point did she apologize or try to remedy the situation. Customer service was completely absent after driving 30 minutes for the appointment. We do not recommend this provider.

The staff are very pleasent to work with. Very knowable about your needs. I have been going here…read moreover 15 years. I trust them with all my needs.

Front desk receptionist, Jessica, is extremely off putting. Her responses to questions or concerns…read moreare unprofessional. Would not recommend services here sorely based on the interactions I have had with her. The medical team I have interacted with were fine but will take my business elsewhere due to this employee.

Wonderful staff - helpful and kind. Dr. Mulder DeJonge take time and really cares about her…read morepatients.

Had such a great experience here. The staff is very knowledgeable and friendly and Dr. Mulder was…read moresuch a delight to work with. She took the time to explain things and understand my needs. I'll definitely be a regular here!

Hannah was very helpful & friendly. She understood my concerns. The staff is nice. They do accept…read moreStraight Medicaid if someone is looking who has this insurance.

From the owner: Comprehensive Eye Exams, Diabetic Exams, Contact Lens Exams, Ocular Disease Management, Pediatric…read moreExams, Medical Eye Exams, Glasses Adjustments, Repairs, Frame Styling.

Dr. Jammer is excellent! She is very personable and made things very easy to understand.read more

Not happy with the service I received. I've been waiting about 6 weeks for two pair of glasses in…read morethe Grandville location. No communication, finally a person returns my call saying they've been checking on my order every day...hmm I don't think so. I won't return after this.

My wife and I have been under Dr. Cassar's care for over a year. Our initial sessions were fine,…read morebut when I went back for another yearly eye check up, things seemed different. An assistant asked if there were any changes in my medications. I told her of a new prescription my primary care physician had given 8 months before. When Dr. Cassar came into the room, he basically lambasted me for nearly 5 minutes, telling me that I was not taking care of myself, and that he was my doctor, and he had a responsibility to tell me I was going to lose my eyesight. But then, after he did his own scans of my eyes, he told me they were nearly perfectly healthy, and that there was nothing to worry about at all. But no apologies for his earlier tirade. He said I needed a new eyeglass prescription, so I put down over $1000 to get the glasses made. This morning I was called by someone from the office and told that my glasses were ready, and I could pick them up any time. I said that I would be there soon. I drove out to the Complete Eye Health office, only to find the door locked. All the people who worked there, including Dr. Cassar, were sitting right there in the waiting area. I stood at the door for a moment, wondering what to do. Then Dr. Cassar's wife came to the door and unlocked it. But she would not let me in, and she did not ask why I was there. She said that they were having an office meeting, and that I should come back in an hour and 10 minutes or so. Then she pulled the door shut and locked it. I will go back sometime to get my glasses (after all, I have paid over a thousand dollars for them!). But not today. And we are likely to find another optometrist who treats us as if we are actually worth being part of the practice.

Initial interactions with office staff was friendly and satisfactory. However, future…read morecorrespondence has been unhelpful and frustrating. Spoke with Tom (eyeglass hardware salesman) about a billing issue and he advised he would have Beth Cassar or Dr. Cassar respond with assistance. This was last Wednesday and I have yet to receive a phone call from any party a week later. Not even a simple call to say we need more time to respond. A subsequent follow up phone call with Christy (receptionist) was not helpful either.