Found a vehicle I wanted for my daughter, who's about to go off to college, called about it and was…read moreput in contact with Warren. Can not say enough good things about this gentleman. Helped me navigate the entire process from start to finish with no hiccups and had the vehicle serviced detailed and filled with fuel. 10/10 would recommend this dealership and it's easy laid back customer service. If you can get Warren as your sales guy you'll be more than take care of.

Avoid this dealership at all costs. I am at the dealership now. The offices are small and dirty…read more The sales-staff is apathetic, and finance has no sense of urgency. Fred-Anderson Toyota inflates prices, and then lies to customers, so they are not worried about selling. There is an average 20% markup to their pricing strategy. Be sure to look up book on any car you are interested in BEFORE speaking with anyone at the dealership! The dealership engages in the standard cars.com and autotrader aggregator trick where they list a vehicle in multiple locations from Raleigh to Asheville! Be absolutely sure to find out where a car is physically located before going to any Fred-Anderson location. Finally, this is my third attempt to purchase a car from Fred-Anderson. I have been through pairs of salespeople, and a Finance Director and have found the entire staff, from the 'Director' down to the service people to be basic, backwoods, mountain folk. I wouldn't bring business here unless you want to be cheated, lied to, and offended by good 'ol boys. In 15-years of professional service and business, and routinely purchasing 4 cars yearly, I can say with knowledge and experience that Fred-Anderson Toyota is one of the worst car dealerships on the eastern seaboard. Trust me. Stay away from Fred-Anderson Toyota.

Hello there,my name is Ed williams,and I would just like to tell anyone reading this,if u ever need…read morea vehicle,this is the ONLY place to look,these guys r AWSOME,and Vince the owner is unbeatable on his prices,but best of all ,he will not ever leave u hanging. My wife and I bought a fantastic Ford F-150 5.4 v8 triton,two days later the truck would not start,I understand that there is some kind of warranty,I called skyline Motors and Vince the owner,drove out to my house with his own wrecker,had towed it to his mechanic, from what I understand Vince had him replace everything to do with the fuel including the fuel pump which I know does not come cheap,and they also found a wire issue and fixed that to,than Vince the owner personally delivered my truck back to me at my house,before Vince left he shock my hand and told me he wasn't charging me ANYTHING for all he had done and done for the truck. Vince could have been like most other car dealers and tell me I bought it,it's my problem now,but he didn't,he went way above and beyond what he needed to to make my wife and I happy with the truck,I would DEFINITELY buy another vehicle from him in a heartbeat,and I actually have one in mind lol. Thanks again Vince u TOTALLY ROCK and ur crew are AWSOME. Hope to buy from u again soon. Ed Williams

From the owner: You spend a lot of time behind the wheel, which is why you should have a reliable car that feels…read morelike home. Here at Skyline Motors, we help drivers throughout Asheville find the perfect ride. We constantly update our inventory of high-quality used cars, trucks, and SUVs to give our customers plenty of choices when searching for their next vehicle. With great financing options and a low-pressure sales environment, our team will always put your needs first. Local means neighbors you know and a name you can trust.

I've tried to give this Ford dealership multiple chances over the years, and every experience is…read morethe same: frustrating, stressful, and honestly exhausting. They take your vehicle, give you a timeline, and never stick to it. Every time I bring my truck in, they magically "find" something wrong. Every single time. And somehow the warranty is always "expired" or "not valid," even though it's not. It feels like a script at this point. They also never have loaner cars available. Not once have they had a vehicle for us to use -- even when they know we depend on our truck, even when they know we're on a deadline, even when we tell them we're going out of town and have to have it back. Instead, we get, "It won't be ready," and "Sorry, no loaners." Zero solutions, zero support. The people answering the phones -- the service advisors -- are honestly the best part of the whole place. They're doing their jobs, they work hard, and they're stuck in the middle trying to deliver bad news all day. They deserve credit, because the real issue is management. Whoever is running this place clearly isn't prioritizing customers, communication, or accountability. The pattern is too consistent to be anything but a deeper problem. Bottom line: Ford has never done anything for us but cost us time, money, and frustration. We've been loyal, patient, and clear about what we need -- and it still doesn't matter. The customer service is broken from the top down, and nothing ever changes. We shouldn't have to beg for basic care, basic communication, or basic honesty. I honestly never want to deal with this dealership again.

Absolutely the worst customer service. If you want to talk to someone in the service department…read moregood luck! No-one ever answers the phone or returns your call in a timely manner. This includes the service manger Richard. On top of that that try to tell you that you need services that you don't need. I was told I needed spark plugs and a fuel system cleaning, not recommended but needed. Thing is I had that done several months ago at another Ford dealer. One would think that information would be available across dealerships, quests what it's not. Based on my experiences I would recommend taking your car and your money a few miles up the road to Ken Wilson ford you will talk to a polite, attentive, and available representative.

They fouled up on installing a cabin air filter in my Corvette and caused $2400.00 in damages. I…read morewould think long and hard before I would trust them in servicing anything. Just imagine it could have been a critical component that caused a deadly accident. They don't stand behind their mechanic's work.

EXTRAORDINARY ... As always ... Service Representative "PAUL" very knowledgeable and courteous…read more Highly Recommend Harry's On The Hill

got a good price on a good car. They went above and beyond to get me taken care of! Make sure they…read moreare on your list of places to check if you need a car.

Thanks for all of your help Dave and Jonathan. You really looked after me with my purchase. Will…read moredefinitely buy from you again!!

I think this was the best please to get my first car! Clint was amazing! I got my first car on…read moreMonday! All the guys were nice but Clint made it feel easy and chill, and he had patience like I have never seen in a car salesman! I was happy with the service and definitely would come back for another car! Thank you Clint!!!!!!

It was bad enough they went to where the car was YET AGAIN broken down (i spent 10k in repairs in…read moreunder a year on a 15000 vehicle.... Disgruntled but i had learned my lesson and would never quietly enough never dealt with them again...BUT no one was home when they arrived, save for my teen daughter and dog. So what did they do? Well, having checked with our security company and soent hours having them test and reset the system, the thugs from Cale Rogers used *federal, state and locally illegal wifi jammers, trying to take our wifi thus security cameras AND ability to call 911 off line - which is why these devices are entirely illegal. My child was home alone and these folks entered the garage and were attempting to gain entry to the house when the german shepard arrived. My daughter was outside trapped on a balcony, terrified and unable to call 911, and these deplorable thieves were coming in! Luckily we dont use the standard , commonly used systems these jammers work perfectly on- and were able to get not only voices but the exact lapse in time (they kept our wifi dysfunctional for over 16 minutes however their voices, screen shots and, if you look at the video, an exact id of the big bubba reflected in the window when the dog was coming at him and he left. So first of all if you are having trouble but aren't one of their good ol boys or church members, go somewhere honest where they care about all customers, not just their cliques and repeat suckers. But first and foremost, in a hard time the last thing want is breaking and entry, burglary traumatized child unable to get help, and well.... Why would yougo in someone's house when they arent home? Robbery. Also in the event same happens to you please be aware the chain of command requires you to first report to the fbi and fcc,, it will be time consuming but worth it! Oh and they took five epipens i carry for life threatening allergies. At a going rate of $700 per dose they owe me far more than i owe them.

Bruce Whitt is one of the kindest, if not the kindest, person I've ever met. This is a trustworthy…read moreman and business. Kelly is an awesome at her job, and is also one of the best people I know!