We used to go here for our family vet care, but moved away for a while. Now, as an adult, I was…read moreseeking care for my old kitty who needs a Doppler BP reading -- we spoke with reception, both my husband and I, and she was very nice, warm and welcoming. Went through the application process - had all records forwarded, which involves other vets taking time and resources to forward records...only to be told we were NOT a fit for their office. I take my kitty for regular BP readings and regular blood work -- perhaps they didn't think it would be enough money for them, or that he would die soon and they would lose a patient. I wrote them to say I had another kitty in case they didn't think it would be enough money for them. Ugh - thanks for nothing.

I have no doubt that they'll do a wonderful job with Novi. They did amazing with her cat named Miss…read moreKitty for many years. Sadly, she passed away from cancer, but the staff was very sweet and kind towards her.

Beyond grateful for this place. I cannot say enough about how Faye and her team brighten the lives…read moreof the dogs who stay at her fabulous "camp." I trust them with my precious companion on every level, from safety to love...I honestly feel bad picking my dog up--and he never looks back when I drop him off...Sad for me, happy for him LOL. Faye and team--you are a treasure!!

As the story goes:…read more Once upon a time there was a breeder of Champion Rhodesian Ridgebacks that go by the business name of Shabani, located in northern New Hampshire. A litter of eleven came one day to the said breeder and all the puppies found happy and loving homes, or so was the hope. The largest of these little bundles of joy, standing tall above his litter mates was a leggy, confident young male named Stormageddon. With no big dog experience, a well intentioned airline pilot purchased the young buck and off they went only to find out that special dogs need special training and attention. In the midst of this, there was a court battle a brewing between Stormageddons parents owners. Stormageddons father Johnny, a multiple winner of championships and number seven Rhodesian in the country and Athena, his mother. Athena's keeper's were not of the moral fabrics that should keep fish, let alone championship Ridgebacks but I digress. After a few new attempts at ownerships of this stalwart young lad, a good fit just was not on the radar, yet the court battle raged on for ultimate ownership of Storm ---- un-benonced to his young eyes, his forever home -- a place of safety and stability was now so near. You see young Billy, there is justice in the world. And with the tireless efforts of a few amazing women, the ownership passed to a man from NYC with a older alpha female, a Rhodesian Putt bull mix who adopted young Stormageddon as if he were her own. Now living in a beautiful home in Forest Hills as one big happy family, each with their own room, (but they rather both sleep in mine, on my bed) I shout out from the highest mountain tops --- words of praise and thanks to all of the good ones, the ones who put my loving boys needs first as a living, breathing animal with feelings and emotions and not just an object. With that I say "Cheers" to The Dog House at Working K9 services for their undying desire to help the process along the way and the efforts undertaken to see this harmonious transition take place.

We were new to the area and looking for a vet as our dog Coco needed her shots. They were…read morerecommended and they had an appointment available. Our dog Coco was seen by Dr Stanley. She was wonderful to work with very personable. You can tell she likes animals. She recommended a specific shot for ticks as we came from an area where ticks are not an issue. She also suggested a dental cleaning, but there was never any pressure. Though in time we did bring Coco back in as she developed an abscessed due to her teeth. shortly there after Coco developed kidney failure but did not respond to aggressive treatment. We made a decision to cross the rainbow bridge. Dr Stanley and staff were wonderful with kindness and compassion. Though our time was short, If and when we get another pet, we will definitely be back.

I took my dog in because Dr. Pearson said my dog needed a tooth extraction. I couldn't pick her up…read moreuntil late that night even though I brought her in early. He came out smiling, and saying that everything went "great." That night neither of us got any sleep, because she could barely breath. The first thing the next morning I took her back there and there was a new technician who saw her and told me that she had collapsing trachea, caused by the surgery. I found out recently that SHE ACTUALLY DIED temporarily during the surgery, which doesn't seem like the surgeon or surgery was "great." Three days later he called to see how my dog was doing, and actually told me that 'the collapsing trachea would probably go away.' It's an insult that he would think I didn't even care to look up what a collapsing trachea was.

These are wonderful groomers. I had my 5 year old Vorkie groomed. It was the first time he didn't…read moreseem traumatized after his grooming. They were caring and kind. I'm taking him back next week.

The care for out Lexi and Lena has always been the best , Scott is just fantastic with all his…read moreclients woof woof

Dr Cook and crew are great, understanding, and compassionate. It shows in their attitudes and work…read more My pups are lucky to know them.

Great vet & facility. Dr. Cook and his team have taken great care of our family cats over the…read moreyears. One of them lived to the extraordinary age of 20! When it was time to say goodbye, Dr. Cook was so compassionate and patiently explained how and why our kitty's body was failing him after a long, slow decline in his overall health. From the front desk to the techs and Dr. Cook, you'll find a great group of caring individuals.

Dr. StLifer is absolutely amazing. he is so knowledgeable…read morebut has a sense of empathy and concern. he handles my cat with respect and kindness. highly recommended he also took care of our princess Tessa so very thankful.

I went Hopi g for a solution to help my aging dog and he was wonderful. Caring and empathetic…read more We will be returning

Thank you White Rose for your help at a difficult time when our dear 4-legged family member left…read moreus. You have a beautiful property and a peaceful calming setup for families who wish for peace and caring for their friend. We were very happy with your place and your caring and compassionate method for handling out friend and his remains. You were everything we needed and your goat friends were a joy to see. We highly recommend you service to everyone!!

I recently lost my wonderful dog, Cadet at 13 years old and opted to have him cremated and returned…read moreto me. I was so touched and impressed to have him returned in a lovely wooden, carved box, sealed with a silk ribbon and rose. White Rose also added some poems and grief information. I feel they respected my dog and understood my pain. Thank you for such a wonderful process at such a terrible time in my life. Jocelyn C., Greenfield, MA

I have never left a negative review for a veterinary hospital because I understand that most…read moreclinics are understaffed, managing emotionally charged situations, emergencies, rising costs, and significant burnout. That said, I feel obligated to share my experience. I initially brought my cat in for an examination and urine culture. The appointment took approximately three hours, which was surprising given the nature of the visit. I have experience working in shelters and veterinary settings, so I came prepared with detailed notes in an effort to make the appointment as efficient as possible. I was later told that extended wait times in exam rooms are not uncommon at this practice. I have nothing negative to say about Dr. Lindo. She was knowledgeable, collaborative, conversational, and open-minded. Based on my interaction with her alone, I would have been willing to return. Unfortunately, the remainder of my experience raised serious concerns. During the visit, a manager assisted in handling my special-needs cat. The handling was unnecessarily forceful, including scruffing and allowing him to struggle excessively. As someone familiar with handling practices, I found this troubling and inconsistent with low-stress and fear-free techniques. The most concerning issue involved my cat's urine culture. I paid approximately $700 for the visit, which included sending out the culture. I routinely request urine cultures because they identify the specific bacteria causing an infection and help ensure the correct antibiotic is chosen, reducing unnecessary antibiotic use and helping prevent resistance. In my experience, these results typically return within five days. More than three weeks have now passed, and I still have not received the results. Because of the delay, I ultimately had to start my cat on antibiotics without the benefit of the diagnostic testing I paid for. At this point, even if the results are eventually provided, their clinical usefulness has been significantly diminished by the passage of time. I have called multiple times seeking an update. On each occasion, I was told someone would call me back, yet I never received a return call. When I did speak with management, I found the communication unprofessional and concerning. I had originally planned to have my younger cat spayed at this hospital. However, given the handling concerns, lack of communication, and failure to provide the diagnostic results I paid for within an appropriate timeframe, I no longer feel comfortable entrusting my pets to their care.

I was thinking of not writing a review because this is the best-kept secret in the veterinary…read moreworld. To say I am impressed is far too short of our experience. Dr. Claire was top-notch. Not only does she has the experience to diagnose our family dog, but she also has the BEST "Dog Side Manner" I have ever experienced in a veterinary office. Dr. Clair's professionalism was like talking to a family member. She took the time to explain in detail our doggie's ailment. The intake staff was absolutely a member of the team. Best of all, our hats off to Raza. You will not find anyone better in any veterinary clinic that can fulfill his role and support "patients" and clients. Dr. Claire's group is really one of the best. Having come from Southern California, where veterinary clinics are large in numbers, we found a home for our Samantha under the care of Charlestown Animal Hospital.] The team really deserves more than a five-star rating!