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    West Side House

    3.0 (2 reviews)
    Open Open 24 hours

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    2 years ago

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    Vibra Hospital of Western Massachusetts - Central Campus

    Vibra Hospital of Western Massachusetts - Central Campus

    1.9(9 reviews)
    6.4 mi

    We have been trying to get payments for the last 3 months, we provided services,it's been…read moredifficult, all we need is payment for services provided

    If I could give negative stars I would. The place was filthy. My commode was not cleaned for 3 days…read morebecause no one will do something deemed "not their job". I left there in worse shape than when I went in only to later hear 3 horror stories from family and friends and in all 3 incidents, the patient died even though they weren't in there because they were going to die but just to get rehab. I was never given any rehab the entire time I was there. I was not even allowed to get out of bed for the month I was there. The patient in the next bed could not feed herself so the nurse would give her a couple of bites of food while she was putting in info on her computer. When she finished her work, she left and the poor woman hadn't eaten anything. The next day, as usual, they were all running behind and I heard her say to the woman, who was unresponsive, oh well, I don't have time to get those bandages changed so it will have to wait until tomorrow. She had changed one of them. Later that night Drs. and nurses came charging into the room. The poor woman was bleeding out from the wound that the nurse hadn't bothered to change. They had to rush her by ambulance back to the hospital she had come from for emergency surgery. The place was so bad, my husband slept in the chair next to my bed every night and left at 5 AM to go home and take care of our pets and then go to work after he made sure that I had 6 or 7 ups of water lined up because the nurses would never give me any. I actually went an entire day and they never gave me my morning or evening meds.

    West Side House - skillednursing - Updated May 2026

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