This update is solely for the folks at the pharmacy. In looking at all they must deal with, I can…read moreimagine it might not always be the most fun place to be, however, I have always had friendly people helping when I pick up prescriptions. There are two people that I wanted to give a little recognition. The first is Matthew. He is very polite and goes above and beyond to be helpful. The second is Allan. He is my favorite person to encounter at the pharmacy. When I get in line to pick up at the pharmacy, my day is better if I see he's cashiering. The store itself continues to be out of stock of so many non-prescription items, but at least Matthew and Allan make the visits a little bit better.

Worst customer service ever. They fradulently charged my card twice for a prescription and refused…read moreto give me my money back. I showed them in my bank app that they double charged me, but they claim THEIR computer doesn't show it! Standing there with absolute proof and they gave me a run around. The male supervisor was rude and walked away from me while I was still speaking. Avoid this store! They lost a long time customer today, and hopefully many more from this review. I am reporting them to my bank for fraud. No stars from me.

This pharmacy is amazing! Super helpful and great customer service. They go out of there way to…read morealways get my Rx on time. They take alot of insurance and price match. Highly recommend

I can not believe the service at this Pharmacy! I recently moved and picked this pharmacy due to…read moreit's proximity to our home. My doctor phoned in my prescription at around 8 am. At 8:30 this pharmacy called me and asked me when I'd like to pick up my script! I was sure there would be a wait, so I called to check and the person I spoke with told me it was ready and I could come in at any time. I arrived 15 minutes later and when I walked in, the pharmacist asked, "Are you Dan?" and after checking ID, etc walked from behind the counter and proceeded to go over every medicine in the bag, one by one making sure I understood the instructions. Total time inside was less than 10 minutes, and I've never received service like this at a pharmacy! Thankfully, I don't fall ill often, but the next time I do, I'll absolutely be back. What a wonderful way to do business!

Super frustrating, ever since this turned from a target pharmacy into CVS. Cannot get through to a…read morepharmacist, on the phone they do not return phone calls. Just really disappointed in every transaction I have here. Definitely going to start looking for another pharmacy.

Check your prescription before you leave this place. They gave me the generic version even though I…read moreordered the brand name. Since they close early I wasn't able to take my medication on time. Their screw up caused me unnecessary stress and inconvenience. I won't be using this location again. Avoid it.

I've never really liked this CVS because of one employee (an older lady) who is consistently…read moreunfriendly, no matter how polite customers are. Since this location is the closest to our house, I've continued shopping here and tried to overlook those experiences. I'm giving 3 stars because there are also employees who provide excellent customer service. Oscar is always friendly and welcoming. He smiles every time I need assistance, especially when the self-checkout isn't working properly. He is patient, helpful, and professional. Brianna is also very kind, as was the younger lady working on the evening of 6/1/26. The positive attitude and customer service from employees like Oscar, Brianna, and the other team members are the reason I'm not giving a lower rating.

I called with a question regarding a prescription that had been canceled after the pharmacist…read morecontacted my doctor. I was never notified of the cancellation, so I called to understand what had happened. At CVS, you need to leave a message and the pharmacist will call you back. They called me back in a timely manner, which is appreciated, However, as the call connected, I overheard the pharmacist making disparaging comments about my voicemail to another employee, and they were both laughing about it. I was shocked and found it unprofessional and disrespectful. When I addressed what I had heard to the pharmacist, the conversation quickly became confrontational. Rather than acknowledging my concern, the pharmacist became defensive, stating that she was the one who was offended - justifying her rude and combative behavior. I couldn't understand why she was the one who was offended (is it because I called out the behavior?) When I asked for her name, she replied only, "Pharmacist." I clarified that I was requesting her actual name, at which point she hung up on me. I immediately contacted corporate to report the interaction. Patients should be treated with professionalism and respect, especially when calling with questions about their medications. A simple apology or professional explanation would have gone a long way. As a result of this experience, I transferred all of my prescriptions to another pharmacy and will not be returning to this location. Very disappointed in the way this pharmacist spoke to me, I hope she doesn't treat people this way on a daily basis.

This place is always a life saver when I don't want to drive all over town to get what I need. The…read moreservice is always friendly and the place is always well stocked. Unfortunately the area has gone down for a few years now, that causes them to lock up some of the more expensive items. I give kudos the employees that keep this place running.

This is the Walgreens closest to our home, so unfortunately it's the one we have to use most often…read more They do scan coupons correctly, but they make couponing much more difficult than it needs to be. Because of that, we end up missing out on rewards and deals. Savannah and Ruby are always friendly, helpful, and pleasant to deal with. However, Andrew is a different experience. He often has a straight face and comes across as unfriendly. His attitude seems to depend on the day, but customer service should be consistent. Unfortunately, he's very difficult to deal with, which makes the overall experience less enjoyable.

I am not happy with this cvs pharmacy inside target anymore their staffs are rude and…read moreunprofessional i told my son to transfer my prescriptions somewhere else today i am done with this location it was nice coming to mall eat and shop then get my prescriptions but it is not worth it anymore i need to go to a pharmacy with people who can smile and are happy at what they do not misreable people like here im done

My prescription was accidentally sent to the wrong CVS location. Usually not a problem as they have…read moreit in their system and are able to fill your prescription. Never seemed like a big deal in the last when that happened. I guess this pharmacist was having a bad day because she gave me a really bad attitude and just printed out where my prescription was sent to (a different CVS). They have been able to help me out with this before, but it seems the healthcare that is provided here depends on how good a day the pharmacist is having. It's a good thing she's not a real doctor, because with her bedside manner, I could only imagine the deaths that would result.

Most large drugstore chains are not what they used to be. This CVS is one of the larger ones and it…read moreseems to be stocked a bit better than some of the others. It is located in the El Camino Shopping Center. Being in a big shopping center provides plenty of parking, which is a plus. This is not my main pharmacy, but I stop by on occasion when I am visiting other establishments in the shopping center. The workers that I have encountered have been helpful and I am able to find items in stock that other CVS locations do not have. This store is open 24 hours a day, and I believe the pharmacy is only closed for 30 minutes at lunch. If you need to find something during the middle of the night, this is your location.

I have been a customer at this location for MANY years. I get a prescription sent to this location…read moredue to the location I get most of my meds is pretty much always out, been doing this for over 6 years. Got my refill sent these today, out of nowhere I was told that will not refill it because I get all my meds at the North Hollywood location. Um huh? He was rude and didn't even listen to me. Told me to call my local CVS and tell her to transfer my order and he will send the medication to there. . The second call was the kicker. I call my local pharmacy, she was dumbfounded, told me this prescription was not able to be transferred and that I need a new one from my doctor. geezus, do they speak to each other? SO, I call back Woodland Hills. I asked to speak to a manager, oh guess what, she left..of course. I spoke to some lady who was ruder that the first dude. Now, all of a sudden, they don't have my order anymore, even though I see it on my CVS app. At this point, I am beyond frustrated. Hung up with zero resolution, I then called CVS Caremark, who runs my prescription, she had NEVER heard of CVS doing this. This is still CVS and not a whole different pharmacy. She gets nowhere. You would think they would give me the courtesy of filling this due to being out and NEVER being told this "policy" NOPE, UNWILLING TO HELP ME. At this point, i will be calling my union today to see what other pharmacy is covered by my insurance and I will be transferring out of CVS, This is all due to the 2 "customer service" reps at Woodland Hills.

I stopped by the store this morning to pick up my prescription. The pharmacy was really busy, but…read moreeveryone there was very kind. I also loved the new self check-in pad at the pharmacy -- no need to give your information verbally anymore, it's all electronic now. Such a convenient upgrade! I also want to give a big thank you to Josh (I hope I have the name right), the security guard. There was a lot of theft going on for a while, but since Josh has been there, he's always doing a great job, and his customer service is 5-star. Please give him some recognition for helping keep the store safe and enjoyable to shop in. To the managers: keep up the good work, and thank you for being there for the public. Tarzana CVS gets 5 stars, and security is #1. The female security guard is also always very nice and attentive. Thank you again!

I'm not one to post negative reviews on employees or healthcare staff unless needed. Went to this…read morelocation after coming from the ER at 1 something in the morning. The staff informed me that my medication was not ready and wouldn't be ready until 2:30 or 2:45. After the pharmacist break. Cool. I'll come back in an hour I guess no problem. That was on me for coming right over after the e.r. Went home came back at 2:45 gave them until 2:50 just incase. walked in to my surprise the gates of the pharmacy were closed. Gave them until 3 am just incase. Come 3 am still nothing. Asked staff if the pharmacy was closed. She informed me they would open back up at 4 am. Now why wasn't I informed of this when I was told medication wouldn't be ready until 2:45, after the pharmacist break. Common curtesy to let someone know "hey we're actually closed from X to X" But neither the staff that was helping or pharmacist bothered to mention "we're closed at x time" Update: returned at 9:45 am. Only to be told it was still not ready and would take another 15 min. Good luck if you are coming from the hospital past 2 am. And if you're not from the area. I get that they are overwhelmed with orders but also let people know if you'll be closed.

I came in looking for a particular item that I could not find on the shelves, and a friendly…read moreemployee named Eron came to assist me. He went above and beyond to try and find the product. Though it was ultimately determined to be out of stock, I greatly appreciate the effort and time he put into searching for it for me. A kind employee like Eron made the experience great even when I was unable to get the item I came in for. Fantastic customer service! (And as luck would have it, I was able to find the item at another nearby store. It all worked out in the end! )

Was not pleased with what I saw today. Young kid pushing cleaning cart coming out of the women…read morerestroom. He cleaned the restroom floor with broom and tray then continued putting them next yo where the big rolls of toilet paper stacked, not only touching the toilet paper, the toilet paper themselves are visibly dirty covered with debris from the dirty cleaning cart and the broom he used on the restroom floor. These big rolls toilet paper are going on the wall for women and men to use on their private parts! I had to speak to the manager about the sanitation of her restroom cleaning protocols, it truly concerns me although it's not my local target. I really hope the store manager takes it seriously and make a possible change for the future . It's more than marking an initial on the cleaning checklist.

This Walgreens is my favorite location. The staff is mostly male, with one female employee I…read morebelieve is named Roxanne. Everyone here is friendly, patient, and always willing to help. As a couponer, I really appreciate how accommodating they are. They never make me feel rushed, and they even let me know when items I'm looking for will be restocked so I don't waste a trip, my time, or my gas. Even though this store is a little farther from me, it's absolutely worth the drive. I'd much rather shop here than at the Walgreens in Topanga because the customer service is consistently outstanding.

Great place to go if you want a taco or to shop at the sidewalk swap meet. Other than that, not so…read moremuch...