This review is in regards to the experience in which I enjoyed with my first and only scheduled…read moreappointment at the Kalamazoo Oral & Maxillofacial Surgery. I had been given a consultation to have a wisdom tooth pulled, through the Dental Office within the Department of Veterans Affairs Medical Center. The Community Care Department approved the consultation to be scheduled at the Kalamazoo Oral & Maxillofacial Surgery, the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location. I called the the phone number (269-388-2026) listed for that office, on the date of 02/20/2026. I had spoken with an employee of the Kalamazoo Oral & Maxillofacial Surgery and was able to schedule an appointment for 03/04/2026 at 1300. Again, this appointment was scheduled for the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location. As I had arrived to my scheduled appointment at the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location on 03/04/2026, I noticed a marquee sign located at the entrance of the Office Park, the sign did advertise the information for the Kalamazoo Oral & Maxillofacial Surgery. As I arrived in front of suite 200, I noticed a sign mounted on the side of the building stating information for the Kalamazoo Oral & Maxillofacial Surgery. As I had entered the office to the joining offices, I see another sign presenting the information for the Kalamazoo Oral & Maxillofacial Surgery mounted on the wall, next to the office entry door. And then I noticed a paper size note taped to the glass door. The paper note stated "Our West Main office is closed today". In my confusion, I called the number listed on the paper size note. I was able to speak with an employee of Kalamazoo Oral & Maxillofacial Surgery and had been notified that the West Main office has been closed for three years. Again, they want me to believe that this location has been closed for three years. The website for the Kalamazoo Oral & Maxillofacial Surgery, has two locations listed for services. The West Main location is one. There is an active phone number listed on the website for the West Main location. There is a Marquee sign at the entrance of the Office Park with their information. There is an active sign on the side of building near the entry door. There was a paper size note taped to the entry door stating that they are closed today. The office does seem to be an active Dental office, with furniture. And for my favorite, I was able to schedule the appointment at the West Main office with an employee of Kalamazoo Oral & Maxillofacial Surgery. The Department of Veterans Affairs Community Care staff were confused with the information as well. The staff at the Kalamazoo Oral & Maxillofacial Surgery, informed the Community Care Office that they called my phone number to cancel the appointment at the West Main location. but, my phone number must not be in service. I have not received any apologies for the Kalamazoo Oral & Maxillofacial Surgery. Nor would I believe that one could be sincere. I will not be using this Dental office in the future.

Excellent experience. I am that anxious patient with a fear of dentists but I would absolutely go…read moreto this office again. I had a referral for an extraction and within two weeks I was sitting in the chair. I had sedation and clearly didn't feel a thing. Best part is the next day. No swelling , bruising or pain. The office called the next morning to check on me which I thought was wonderful and made me feel valued and cared for. . Thank you for everything !!!

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

Fraudulent charges; over billing services (preventative and acute same day), unnecessary procedure,…read morelack of follow-up for my son or referral causing thousands dollars in charges.

Professional and pleasant to be around. Years and years of experience have made Dr. Gissal a top…read morenotch clinician and an excellent choice for treatment and follow-up. You won't be disappointed! I wasn't!

I went in for a 6 months fitting, I needed some help. Norberto and Ann were great to work with…read more they were patient and calm the process took a while so the end product was done right, the dentist was also great, very professional and skilled so when i left today I had a smile I was proud of. Bruce Jennings

I am a 70-year-old chicken-s***, when it comes to going to the dentist. However there is an amazing…read moreforce of nature at Aspen and her name is Ann. Her compassion, patience and understanding are beyond compare! When I first met her I had put adhesive in my dentures to get a soft line. I didn't know that you weren't supposed to use that he should when you geta soft liner put in. I did not only receive the softliner, I received an education as far as Dentures were concerned. Ann smiled ( did not laugh) and kind of rolled her eyes but with empathy. And I hear she was responsible for the beautiful Christmas tree that was in the office last year. She may be short in stature, but she's a force to be reckoned with with her knowledge of Dentistry. I also had the honor and privilege of meeting Norberto! He was a great coach at putting my hard Liners in today. He's extremely knowledgeable, put you at ease and simply fantastic! All in all, a great experience at Aspen Dental.

Having just moved to this area and I hadn't yet gotten a new dentist yet. When I chipped my front…read moretooth, my next door neighbor recommended this office. They got me in within 2 hours of calling. The building is adorable and located in a woodsy area so that you can watch wildlife outside as you sit in the chair. They have cutting edge, mind blowing technology with their own lab that make the crowns while you wait. No need to make temporaries and return later for the permanents. I can't begin to say how impressed I was by the service! I thought the bill would be really high given how many things were done over more than 90 minutes. I got out for a tiny fraction of what I expected!!! I am thrilled to have found this practice!

Don't accept my insurance and didn't offer any kind of payment plan. Also incredibly expensive.read more

excelent but think he no longer excepts delta dental. great waiting room. has modern equipment…read more think has own lab?

Zero stars is all this business is worth in my opinion.. Correction on the review I left about they…read moreused $500 of my ins. No, they used all my ins. for the entire year, plus $500, For doing nothing but cleaning and x-rays. & Consultation. For work they never did cuz I was told to go somewhere they take my ins. After they used it all.(thank you God) & Yes 5 years later, I'm still stunned by my experience here. However the blessing is. I love my new dentist & for less money then they quoted me, for doing work that wasn't necessary, I love my smile and my new dentist. I was able to get some cosmetic work done , for less than I was quoted here for work that apparently didn't need to be done. Thank you for sending me off to find a good dentist! I'm gonna give them 1 star for that reason.

Dr Crandell and the whole team are friendly, kind and fun to be around. I find the treatment to be…read morepleasurable, helpful, and effective. I also take my children here and they are so wonderful with them to the point that my kids continue to ask when they can come back.

Love Dr Lago & the entire staff! I felt that I was part of the family and cared for as such…read more I went with the sedation surgery vs the traditional numbing . I'm a huge sissy when it comes to procedures and my mouth lol. So I was hugely relieved to find an oral surgeon that offered that option.

I normally do not share my personal information but everyone should be aware of this doctor…read more Do not schedule with Dr. Lynn Hyland DDS - 1900 Whites Rd- He should be out of practice! Sadist is the word for this man. The only positive reviews come from people completely under to not witness his atrociousness! I had to the ER for a perforated sinus cavity under the violent hands of Dr. Hyland. Not only preforated - he left nothing. Every time I needed to spit during the extraction, he sighed. As I was choking on pieces of my teeth he told me not to spit on him and breath through my nose. Blood was running down my face, he wouldn't let the nurse suction properly or even give her time to do her job. He spoke disrespectfully to his nurses, throwing his weight around. You could sense his discontent, particularly towards women. I cannot recommend this dentist. He should be in jail for torture. Beware! As I wrote this review, he returned to say the tooth was difficult to extract as to explain his poor behavior - I've had multiple extractions, but this was different--forceful grabs of my face, clumsy tool usage, I have lacerations in my upper lip from his tools. Intential roughness. I had tears running down my face. Shaking because even my body realized the trauma/and danger it was in. I have come back to edit this review now twice throughout this process. I have also attached a photo so that you can see the comparison. He not only removed my tooth he literally decimated my bone and all the way into my sinuses. I was in the ER then seen by an additional oral surgeon where I likely will have to have a sinus lift. This doctor should never be in practice. A real doctor would've seen he perforated my sinus cavity and right then done something. Do not go here unless you want trauma! Serious trauma. This office's response is even more appalling!!! When you damage a patient that can hardly be called qualified!! As a "good" surgeon he should've known immediately he hit the sinus cavity. He is negligent and violent.

Yesterday, the week leading up to a holiday weekend, an emergency struck. I woke up feeling…read morecompletely fine, but a couple of hours later I started getting a strange sensation in my head, jaw, and neck. Thinking it might be dental-related, I started calling around trying to find help. Since I'm not a full-time resident in the area, I needed a practice willing to take on a new patient in an emergency situation. After several calls and multiple offices turning me away, Centre Smile Dental said, "Of course -- come in now." From the moment I walked into the Paw Paw location, I was welcomed with smiles and compassion. I filled out paperwork, had X-rays done, and before I knew it, after thorough consultation with Doctor Joseph, I had two teeth extracted due to a severe infection. People don't realize how dangerous a mouth infection can become if left untreated -- it can spread to the bloodstream or even the brain. Within 20 minutes of the extractions, I already started feeling relief. I'm incredibly appreciative that Centre Smile Dental was willing to see me on such short notice, especially right before a holiday weekend and being an out of towner. A truly great group of caring professionals. Highly recommended.

I absolutely love this dentist office. Everyone in the office is caring and amazing. I have never…read morehad a dentist that you can clearly tell isn't in it for the money. When I went in there she came up with a plan that would help me get things fixed but wouldn't dent my pocket. She gets to know you as the patient in a way that's like you're at the hair salon. The front desk lady, Olivia is absolutely amazing I've asked her to print things and questions that may be hard to answer and she gives me an answer with a smile on her face. All the front desk ladies do. The hygienists and the dental assistants are absolutely amazing as well. I got over my fear of dentists and needles in my mouth because of this place and the amazing people who are employed here. I definitely recommend coming here. She's also a partner with delta dental which it's hard to find a good dentist that takes that insurance let alone discounts you for having that insurance!!!!

After being warmly welcomed by Laura at the front desk, I had my first appointment with hygienist…read morePam and Dr. Jennifer Sarantos yesterday. I was a bit nervous since I hadn't seen a dentist in 2 years but everyone was kind, compassionate, and kept me informed throughout the visit. Pam was thorough but gentle and frequently checked in with me to make sure I was doing ok. They don't rush. They get to know you. They truly care about the health of your mouth and teeth (as well as your comfort). They also listen to you and take your opinions/experiences into consideration. For example, after switching from an expensive, hard nighttime mouth guard (that I found very uncomfortable) to an OTC soft one several years ago, I had two past dentists tell me that the soft ones are virtually useless. Dr. Sarantos told me to keep using it if it's working for me. Finally, they respect your financial situation and don't guilt trip or push services at you-they advise and educate and then leave it up to you. Very impressed!

From the owner: At Woodbridge Dental Care, dentistry is elevated into a calm and considered experience. With a…read morefocus on precision, innovation, and patient-centered care, the team provides a full spectrum of services designed to enhance both oral health and the beauty of your smile. Every detail--from modern diagnostics to a soothing atmosphere--is curated to make each visit seamless and reassuring.