Very hospitable, they get straight to work after getting called back. I never have to wait long up…read morefront and Dr. Barton is a very nice guy, his jokes make my day bette. They definitely care for their patients, they offer toothbrushes if you want to clean your teeth before your appointment, and so much more.

Horrible customer service. Had an appointment at 3:40. I came all the way from north Modesto. I got…read morethere at 3:55. I explained to girl at front desk that there was horrible traffic. She said I know there was a accident. I told her it was bad that it was bumper to bumper traffic. That my navigation said I would have been there 14 minutes early but because of accident I'm late. That I had all my paperwork filled out. The girl at front desk then got an attitude with me and said that I can't be seen today. That I would need to reschedule. No way. I'm going to go somewhere else closer to home. I've never dealt with an office who has such a lack of empathy for their customers.

Very friendly staff, knowledgeable, and efficient! The office waiting room and treatment areas are…read morespotless. Very well lit, looks like a brand new building inside. Very pleasant experience with the whole group.

Our daughter just had her braces put on by Dr. West and staff. They have had the best customer…read moreservice from the start. They are always available to answer question and provide the documents for deferred medical compensation. We selected their services based on the convenience of an office in our little town of Patterson. During our consultation, Dr. West thoroughly explained the treatment plan for our daughter and why he felt that plan was best for her needs. We plan on having our other children obtain services from Dr. West and staff when the time comes. The cost of the orthodontics services were almost $2000 less than the other consultations we received. We're confident we're getting the best service and not being gouged.

If I could give a ZERO rating I would! Scheduled the appt in January 2025, confirmed insurance…read moreinformation twice and nothing more was said. Then received over 50 text messages advising me to confirm appt, which I did and to fill out online paperwork which did as well. MORNING of my appt receive a text from another number advising me to call the office as my insurance was not valid, which knew was not true. Actually they are no longer in my network as of Jan 1, 2025 PRIOR TO ME MAKING THE APPT AND RECEIVING THE 50 TEXT MESSAGES confirming everything. When called the office the accounting mgr Kathy I believe was rude and talked over me avoiding why was I not told this information when making the appt. She was very rude and said "it is not our problem to confirm insurance", uhm yes it is! My teenager is now back to the drawing board, I have to pay for another scan at another office and he has SR pictures just months out but will have to deal with teeth issues in the pictures. I did my part to confirm everything and this office did not do theirs. RUDE RUDE RUDE RUDE! I would never recommend this place ever.

My kid is now having trouble biting his food and has an open bite and jaw pain after going to Dr…read more Jeremy West. He did not have any of these problems prior to this orthodontic treatment. Initially Dr. West told us treatment would take just a little over a year and then kept giving us excuses for why things were not going well and why it was taking so long. Our dentist warned us to switch orthos after seeing how bad the situation had gotten. At this point our the current orthodontist is telling us my son might end up needing jaw surgery to fix his bite. I would not trust your kids mouth to this orthodontist. He spends very little time on each patient and doesn't take concerns seriously.

Dr. Tony Nguyen is the absolute BEST there is. Dr. Nguyen…read moretruly has his patients best interests in mind and he is very gentle making sure you are comfortable through out your procedure. We have been patients of Dr. Nguyen for the past 17 years and will continue to see him for as long as he is practicing dentistry. In addition to a great dental experience his office staff is always friendly, pleasant and are great at communicating and do their best to work with your schedule when booking appointments.

I recently had some dental work done at Bluewater Dental, filling some small cavities, some bonding…read moretouch up, and a crown for one of my upper front teeth. Based on my experience with a hand full of dentists in the past, I can confidently say that Tony Nguyen, DDS, and his staff are at the top of the list when it comes to patient care. His chair side manners are impeccable. I have never had an experience where the dentist has been so professional. It was clearly apparent that his utmost priority was customer satisfaction and a positive experience. Whether it comes to patience, listening, caring, communication skills, or quality of work, Dr. Nguyen and his staff have earned my confidence and trust as a grateful patient. Thank you Bluewater Dental! -Marlon

I just completed my treatment with Dr. Pezoldt. I am absolutely thrilled with the results. The…read morestaff is fantastic and professional they thoroughly explained everything during the process, the facility was always clean and comfortable. They worked around my availability for my appointments. I would definitely recommend everyone seeking orthodontic treatment to go and see them.

Office experience was great since the start. Very friendly and informative about treatment options.read more

The best orthodontist. Everyone is so friendly and helpful. My teeth are looking good. They offer…read morea good payment plan. Highly recommend!

My daughter has been a patient of Dr. Swatman's for years. He was always kind gentle and his staff…read morewent out of their way to make her always feel comfortable. And now that I am a patient of theirs as an adult I get to experience with my kids went through. Braces are difficult for adults but when you go to a knowledgeable caring orthodontist who truly cares and his staff that is outgoing and kind it makes a huge difference. Thanks for being a great office guys.

I have been with NEW SMILE for about 9 months and they have been so accommodating. Staff are very…read morefriendly & knowledgeable, they inform me well so I never feel lost with my visits. I am satisfied with the progress I've had so far since transferring here, with this care they have given me more confidence with my smile. I am very excited for the final results. I definitely recommend them

This dental clinic is terrible. Last time, my son and daughter had braces, and when they finished,…read moretheir teeth were crooked and not aligned. When we went to ask, the doctor said it was due to the jaw. I proved it wasn't the jaw, so the doctor switched to saying it was the teeth. I showed him that before the braces, my children's teeth weren't like that, but the doctor blamed it on the fact that they had suggested extracting teeth earlier. I told him that he had said he would see if it was impossible to do it, and if not, he wouldn't. That's the dentist's job; he knows what should and shouldn't be done. He's still ignoring it and hasn't made any adjustments. After the braces, their teeth look worse than before. The worst part is that I had both of them treated at the same time.

Loving my experience at Dr Nazareno's office so far!! My initial phone conversation with the front…read moreoffice person Donna was what pretty much sold me. She is so friendly and perky and personable, I was really hoping they would be the place for me after just speaking with her. Then I went in and I met Donna and Dr Nazareno in person and wow! What nice people!!! My case is pretty mild and they were able to discuss options and costs with me and really make it doable! Highly recommend!!

Great guy! He's such a nice orthodontis! He always made me feel comfortable and made me feel guilty…read morefor not wearing my rubber bands or retainer.. but in a good way. haha I was such a lazy & stubborn kid so I never really helped progress the speed of my orthodontic treatment, but he was understanding. When it came to my Senior pictures in 2003, he was more than willing to take off my top braces so I could smile brace free for two weeks. :) I haven't gone back in a year though since I'm still a lazy kid & won't wear my retainer.. so I kinda feel bad, but at least my teeth are still kinda straight 'cos of Dr. Nazareno. ;D