Starts with the receptionist. All are very personable and know you by first name. The dentistry is…read moreadvanced, high tech pictures and exceptional products to offer. Dr. Patel is consistent at monitoring problems and explaining the time line of needs. The preventative gum, oral screening and teeth cleaning is exceptional also.

Usually I love magnolia but my last experience was unpleasant and uncomfortable. This is the 2nd…read moretime ive received a crown that doesnt fit. The girls helping me were just abusing me and poking around without explaining and DRILLING IN MY MOUTH FOR REASONS I DONT KNOW WHY. They kept using alot of force that made me super uncomfortable and painful for my crown to not fit. I felt like I just wasted 2 hours of my time. This isnt the first time a crown arrived and didnt fit but this is the 2nd and I honestly felt dissatisfied and upset for how they handled it. Every other time I've gone they're amazing always explaining things offering a blanket and pillow and never mishandling me. I will go again ans hope this isnt a 3rd time

I've officially had enough of Ceres Kids & Family Dental. I had a 10:00 AM appointment and by…read more10:55, I was still sitting in the waiting room with no explanation, no update, and no care in the world from the staff. The receptionist was fully aware I'd been waiting nearly an hour, and the best she could do was offer me a cup of water. Seriously? When I finally walked out, I made it clear how unprofessional and disrespectful this was. Only then did she apologize and offer to reschedule me with a different dentist at the same location. Absolutely not. I won't be wasting my time again. This office clearly doesn't value patients' time or show the slightest urgency or professionalism. Between the ridiculously long waits and lack of quality care from past visits, I'm done giving them chances. Do yourself a favor and look elsewhere--this place is not worth it.

Amo mucho este consultorio dental de niños., Es un lugar…read moremuy limpio , el personal súper atentos , muy amables y sobre todo tratan con mucha paciencia a los niños todas las asistentes ‍son muy amables

Dr. Santos and Dacia are such amazing people! My son is 16 and autistic and has NEVER let any…read moredentist work on him. These two are the only professionals who were patient enough to work on him and it was a great experience all around! Would highly recommend

I gave this company two tries. The first time I went there…read morethey took over a month to schedule an appointment for a filling. I called and asked why I haven't been called to schedule an appointment and they said it wasn't approved through my insurance yet. I got so frustrated so I called my insurance company and found out that I was approved 3 days later. They argued with me and said that they did not get an approval yet. So I provided the confirmation approval number and they still argue that they didn't get no confirmation. I let it go and let them fill in my tooth a 1month and 1weeks later. A couple months later that tooth filling came out. On January 10th 2025 I went in and they told me I would have to wait again for an approval to fill in the tooth. I noticed it was going on three weeks again so I took it upon myself to call my insurance again. Turns out it was approved the NEXT DAY on January 11th. I explained to my insurance what was going on and she said would you like me to three-way them and let them know that your approval was approved. And let me tell you how awkward that's conversation was. The Asend receptionist kept saying they didn't receive the approval and my insurance kept telling her we approved it the next day! This is the second time this has happened and it was only for a tiny filling. Like seriously I feel bad for people who are in serious pain and have to wait for an (approval) that has been already approved. They are slackers and I don't appreciate that. Unless you wanna wait for over a month to get your teeth worked on I highly suggest you don't go there!

I had a really great experience today . It was my first time here and they made me…read moreFeel comfortable and guiding me really well with everything.

Called to ask a question. The woman was cold, didn't offer to schedule me an appointment then hung…read moreup on me while I was still talking. I'm giving three stars because I'm hopeful their dentists are better than the office staff, but I won't be going there to find out. Very disappointed just from a less than one minute phone call.

I brought one of my kids here for the first time today and it was a great experience! My son tends…read moreto be shy and was nervous for the appointment, but both his hygienist (Breanna) and Dr.Sofia made him feel comfortable, which of course made me (his mom) happy! My son told me after his appointment that he really likes this dentist! I really liked the vibe of this office overall. Everyone seems very caring. Even the receptionist (Cynthia) was friendly and inviting! I'm glad I found this dentist's office for my kids!

Today was both of my girls first time here & I am still raving how amazing this office is! The…read moreatmosphere is incredible, all the staff were so nice & so helpful. Very attentive & having a toddler I always worry about her freaking out but she LOVED the whole visit. The assistants & the doctor gave such a thorough and gentle examination & I'll definitely be recommending this office! Thank you so much!

I went in for a deep cleaning today with my new Hygenist Denise. Let me tell you she is…read moreamazing!!!!!! She walks you through every step, is very gentle and makes sure you are comfortable through the entire appointment. I definitely recommend Her for your cleaning needs. Thank you so much Denise!! May God continue to bless those hands!!! Dr. Street is my new Dentist and you would all be happy with him as well. He is a very honest Dentist and very sweet. I have had bad experiences with other Dentists charging me for fillings I didn't need. You will be happy with Dr Street for sure! His Assistant Araseli is very Nice and knowledgeable and makes you feel Welcome and Comfortable. I definitely recommend this office for all your Dental Needs Thank you all for your amazing service!!!!

I have been a patient at Dr. Rosenbaum and Associates for roughly 20 years, which makes it…read moredisappointing to write this review, but the practice has changed dramatically and not for the better. Over two decades, I have seen more than 10 different dentists come and go. That level of turnover alone suggests there are internal culture issues. About 10 years ago, one dentist told me I had decay visible on an X-ray and recommended a crown. I agreed. After grinding my tooth down to a nub, he said to the assistant, "Huh, there is no decay." That procedure still cost me around $600 out of pocket even with insurance. I filed a formal complaint with the office manager at the time. That manager is no longer there either. In the past couple of years, the entire staff has been replaced. My longtime hygienist left, and I was assigned a new one. She was very young but polite and did a decent job. I would rate her about a 7.5 out of 10. The issue is not the individual staff members. It is the overall experience and direction of the practice. This office used to feel welcoming. Everyone knew my name, and I knew theirs. It felt personal. Now it feels like a corporate assembly line. Even the patient volume seems to reflect this change. Years ago, parking was difficult to find and the waiting room was full. Now there are plenty of open parking spaces and far fewer patients waiting. At every visit, they now require you to complete a full medical history on an iPad, even if you have been a patient for decades and nothing has changed. I found this intrusive and asked if I could opt out and simply notify them of any changes, especially since I was only there for X-rays and a routine cleaning. The staff member handing me the iPad rolled her eyes and walked away. Another staff member later told me they would not see me unless I completed it and claimed this was required by federal HIPAA law. After researching this myself, I learned this is their internal policy, not a legal requirement. In other words, I was misinformed. I would have absolutely disclosed any relevant health changes, particularly anything that could affect anesthesia, even though no anesthesia was being used that day. The interaction felt unnecessary, cold, and dismissive. After that visit, I canceled my next appointment and booked with a new dentist closer to my home. I am genuinely looking forward to a fresh start. It is unfortunate to walk away after 20 years, but this practice no longer feels like the place it once was.

Very hospitable, they get straight to work after getting called back. I never have to wait long up…read morefront and Dr. Barton is a very nice guy, his jokes make my day bette. They definitely care for their patients, they offer toothbrushes if you want to clean your teeth before your appointment, and so much more.

Horrible customer service. Had an appointment at 3:40. I came all the way from north Modesto. I got…read morethere at 3:55. I explained to girl at front desk that there was horrible traffic. She said I know there was a accident. I told her it was bad that it was bumper to bumper traffic. That my navigation said I would have been there 14 minutes early but because of accident I'm late. That I had all my paperwork filled out. The girl at front desk then got an attitude with me and said that I can't be seen today. That I would need to reschedule. No way. I'm going to go somewhere else closer to home. I've never dealt with an office who has such a lack of empathy for their customers.

I've been seeing Dr. Chen for years as have my sons. I wouldn't go anywhere else and certainly…read morecould with an overabundance of dentists in this valley. Dr. Chen is competent, honest and professional. And his prices are fair and reasonable. Office is both modern and immaculate. Respectful, courteous staff. Dr. Chen and his staff are very good with my 50 yr. old son who has autism. He's very comfortable with going to see Dr. Chen. If you fear dentistry, give him a try. He'll restore your oral health in a gentle, yet thorough way.

Chen is a good dentist, but I worry that every appointment there seems to someone new doing…read moretraining. They don't seem to know what they have in stock and need to not discuss this while working on patients. I won't go when Chen is not there as his fill-ins are rookies and only open 4 days a week. The staff is friendly and they let you know your portion before hand. Clean place and they make crowns right there in the office.