This place ain't good. So basically the funeral director didnt let us put our usb with our picture…read moreEVEN though there was a slot for the usb and the other side of the husband let them put the usb in. And the loving memory cards were so messed up and they didn't freeze the body's they left them out like that and it smelled so bad like something rotten and they only put glass for the husband and not the wife and they did her makeup dirty and when they did the autopsy on her they didn't close up the cuts so we saw her flesh rotting. So you should NOT PUT A FUNERAL PLACE.

This is a terrible place. They broke the law to get money. They allowed someone not authorized to…read moresign all contacts. I was the legal next of kin. Now they don't want to call me back to resolve this matter. Also I was told the only reason I was receiving my husband's property was bc I was on the corners paper. I have been dealing with this crazy mess all year. Still the CEO will not contact me back.

My Mom past away over a month and a half ago, the service was good but we are still waiting on her…read moredeath certificate, we are still getting the run around with customer service!! One person said they could not find them, 30 minutes later they were found but only 2 which we ordered for 6!! They said they reordered with express mail and that was 3 days ago!!! Poor customer service, need more training!!!!

My daughter passed way over a year ago and I paid for 3 death certificates that I still have not…read morereceived. I have called over 20 times, I have been lied to saying they are in the mail, we're picking them up today, I have a tracking number we will text you, passed around, placed on hold, and won't give me info to make a complaint. After having to deal with death this is the last thing anyone should have to deal with. I'm a disgusted, annoyed, and saddened by their lack of care and concern.

Checked in so I feel compelled to write a review. I am definitely not surprised I am the first to…read morereview, after all, it is a funeral home so who would want to review their experience here. Nonetheless, I have been putting this off for five months and I am about ready to move on with my reviews but had to do this one first. The funeral home is nice. It has a wide open space for services and the directors are friendly and accommodating for the most part. That's pretty much it. As for the stars... I have to give it a rating so I am going to say, "A-OK."

I was recently placed in a position to lay my father-in-law (Ernesto Molina) to rest. I was…read moreunfamiliar with the process and decided to seek assistance through Hughes. This was an extremely hard time for my family and we were able to push a majority of the logistics work on Hughes. My loved one was Cuban and wished to be returned to his home. This process was difficult and time consuming with a great chance that it could be a failed attempt. However, Hughes was able to make contact with the only courier with the knowledge to make it happen. I could say without a doubt that my family was lucky to find Hughes. I strongly recommend Hughes to get you through your dark times. Thanks guys

Another missing review?…read more I've been stopping in here for 30 years and know I've reviewed it before. Oh well. If you like historical cemeteries.... Go! Many prominent Dallisites including,Mayors, 6, financiers, developers etc are interned here. It is a beautiful place. Not taken care of quite as well as in the past but not abandoned either. My favorite grave is of a man named Slaughter. Check out the Texas historical marker photo and picture of his granite tomb. There is a multi-generational family of grey foxes living here in the shadow of downtown that's a pleasant surprise every time I stop in.

Been going to this cemetery for years to visit my sister. I don't go often but when I do I have 0…read moreproblems & people are so nice . Went today & this lady driving a van started following me & my mom & asked us if we were going to a service & we told her no . She drove away then 5 minutes later she comes back & asks what were looking for & told her looking for the florist & all she said it's the first building, didnt say which way that would be so we turned around & she drove away . Again about another 5 minutes she comes back & says ma'am it's the first building again giving no directions like go away if your not going to be helpful & if I wanted your help I'd ask you . She was very rude . So we went inside the mausoleum & asked someone where it was & that lady was very nice & gave helpful directions . Idk if that fist lady was supposed to be security or just supposed to be helpful but she was very rude & not helpful .

Finally after all these years,I made the time to visit the grave of my childhood friend SRV…read more After dying in a tragic helicopter crash in 1990,Stevie was buried along side his parents here in Laurel Land just southeast of where we grew up in Oak Cliff. Even on a random weekday there were fans here from Arkansas visiting his grave. R.I.P. Stevie Ray

This place has fallen apart. I have no idea what the people running it are doing. They made a video…read moreof our father to play during the service, but it didn't work, and the entire video had lines and gliches in the middle. We had to go back and forth with the manager several times. We would specify what we wanted, and they would send us something completely different than what we chose. This happened four times before they finally got it right. There were cigarette butts all over the driveway where the hearse was. We had to carry his coffin past the cigarettes, which was quite disgusting. If we hadn't paid for this burial plot ten years ago, I would never come back here. It is completely managed poorly. I can't imagine what will happen in the years to come. Just stay away.

The atmosphere is great, service is wonderful the greeters are the best, the food is always great.read more

Mr. Albert Gonzalez, you have a crucial job, difficult and quite challenging. All that being said,…read moreyou did an outstanding job of handling the funeral services down to the smallest detail of the entire process. From the viewing, the rosary, closing of the casket for the last time, you made all those events run entirely smooth. We want you to know that we appreciate all the hard work that went into making sure all our request were met and ran without any mistakes. Perfect, from the start to the end of our three day journey as a family who has just lost a great man, our father Americo de Luna.

My experience with Laurel Oaks Funeral was extremely humble and kind it was a difficult time for…read moreme, but I felt comfortable and at easy with everyone Vanessa was absolutely helpful. Both my parents are buried there and it comforts me to know both are spiritually area is taken care of. Thank you also for reaching out to me during my grief .

Shannon and his team expertly guided us through the funeral arrangements for my mother in November…read more2025. His assistance made a difficult situation bearable by taking a heavy load off the family with all the decisions needed to be made. The value of the different funeral plans offered seemed to be reasonable. I highly recommend Laurel Oakes Funeral Home.

Unfortunately this Cemetary has been the looser in the recent culture wars. A historically…read moresignificant burial ground for many Dallas original settlers. These same rugged people establishing new lives in Texas found themselves serving in the Confederate army to defend their new home. The desecration,and removal of graves markers,moments and plaques is horrendous. Recently a significant set of statues and markers were removed by the City. What purpose this serves I'm not sure.

Very unique cemetery in downtown Dallas with the remains of the city's earliest founders buried…read morehere. There are plenty of signs throughout with some history to explain what you're looking at.

I guess I have to give them 5 stars since my dad's entire side is buried here. Other notables…read moreinclude Paris Hilton's grandfather and founder of Hilton Hotels. This is a typical old school Cemetary with good perpetual care . Catholic, so everyone here was at one time.

I was on the look to find my great grandfather's grave and the staff made it super easy! Josephine…read moreat the front desk answered the million questions I had and the other lady that actually provided me with maps and instructions on finding the grave was outstanding. I appreciate the help ladies!