Friendly, they always help me out for hours. No kidding, I'm in there for hours trying to get my…read morestuff sometimes. The employees always help me for as long as I need. They are great.

I went in needing paint. Alonzo was patient while I picked out my paint and was extremely helpful…read morein getting me 3 different colors.

Great customer service and friendly employees. Helpful and considerate! They help you out with…read morefinding what you need.

What an absolute opitome of customer service! Christine went the extra mile with my watch battery…read moredeliemma! She helped me with a smile and great sense of humor. What a multitasking! She helped two more customers while helping me. She make who hired her look good! YAY for Ayoobs!

We have been building a cabin for 12 years! So we've relied on Dalcar for some difficult to find…read moreelectrical and plumbing as well as stove pipe and roof flashings. Dale is the owner, manager and as far as we can tell, only employee. After shopping here for years we have learned his prices are usually better than the competition and his knowledge and helpfulness are by far better. This is the type of local business that we need to KEEP in business. Yes. This place is that good! He has OLD STUFF you probably can't find anywhere else! He is low tech. Doesn't use a computer. But he has amazing old fashioned but up to date catalogs and seems to know where to find whatever you want. Dale may likely never read this review. But that's ok. Sometimes old school works even better than high tech!

Always helpful and willing to share ideas. they are my first go to hardware store.read more

This particular True Value store used to have a good selection of women's work gloves. Not so…read moreanymore. Try the True Value in Chester for a better selection.

This is a decent sized hardware and houseware store, family owned and run for three generations…read moreapparently. In addition to the hardware (pretty much standard Ace stuff), you will find fishing poles, bicycle tires and tubes, gardening supplies, etc, plus high up on the walls are antique rifles, beer bottles, hockey sticks, fire-fighting equipment, a chainsaw, and so on. The people were super friendly and chatted us up a while. But they never mentioned the rattlesnake. There is a live rattlesnake in a box in the window. BOOM! Five stars! Done! Go check it out.

We moved to Lake Almanor from the Bay Area a year ago, and I'm very impressed with this store! The…read moreemployees are all helpful and friendly! If there's something you can't find, they help you locate the item or direct you to the owner. Duane has ordered me items they didn't have stocked and helped me with my snow blower purchase. I grew up in Susanville, but I haven't had to deal with snow in over twenty years. The snow blower was a game changer. The big bonus that I didn't expect to see in Chester was the Big Green Egg smoker brand. I purchased mine in Santa Cruz a few years back, and I love the product. They have all the accessories and can order what they don't have in stock. Keep up the great work guys!!

This business does "not" stick to their promises or quoted prices…read more After a customer service person quotes a price and orders the product, item arrives, the price is not as quoted. Watch out and buyer be aware

Love having this handy little shop locally! We visit one if not two times every stay and they…read morealways are helpful and have exactly what we need! Plus you can't go wrong with all their fun decor for decorating!

Free popcorn and Coffee in a hardware store ? Well, that is just the beginning of all the fun you…read morecan find in this jam-packed hardware store. Totally reminds me of an old-timer friendly and helpful small town hardware store, they seem to know almost everyone who walks in, except the visitors of the town of course. We always make an effort to stop in when we are in this area to browse through their unique collection besides the yard or kitchen tools !

A GREAT STORE IN THE HEART OF PORTOLA. This is a huge store with great prices....nothing marked way…read moreup just because they are in a smaller area. The guys working there are HELPFUL and very nice. This will be our go to in Portola as a new business. Thanks for your service, James and Kelly, Applegate Budget Storage, Portola

I've been going to the Ace Hardware in California for 10 years now. I would say and in far more…read morethan 100 Inquiries or transactions this Ace Hardware has been filled with the most unfriendly, rude, unhelpful sales people I've dealt with in this area. There used to be to be one nice, extremely helpful lady, Gaby Garcia, but she's long gone. It's hard to get some of them to get off their stool to help you. I'm an old lady and have often wondered what it is I've done to piss their sales people off. The Gra eagle Ace Hardware is exactly the opposite, friendly, helpful and a pleasant experience visiting that store. I do not recommend the Portola Ace Hardware; filled with a bunch of self absorbed grouches.