cant talk to someone when you need to. cant be telling one customer for an hour where a terminal…read moreis at. when the service agent came on the phone she hung up as soon as i asked her to hold on so i could get to the web site. get rid of all the foreign speaking geeks.

I'll start by saying my experience was with greyhound's freight service in Youngstown, not their…read morepassenger service. I had to pick up a car hood that was shipped from CA. When I arrived at the terminal, the lady working in the office was very friendly and accommodating. She instructed me to pull up behind the rear door of the office, saving me a long walk with a heavy and awkward box. She even helped me load it!! You can't get better service than that!

Nice little station, with convenient parking a few hundred feet away in a large garage for only 9…read morebucks a day. Not much going on there during my morning wait and departure to Philadelphia. Easy place to navigate. Clean enough. All good! A good alternative if you want to avoid downtown Pgh.

They were delayed multiple times, the attendant ignored passengers to talk about the Bible for 4…read morehours, proceeded to antagonize people instead of helped them about religion and politics as well as preventing people from going into there rooms unless they agreed with him about the Bible and trump being right and regardless of your opinion, you're wrong. If I wanted to be harassed instead of a trail trip I would have stayed home and went to a church. This was making everybody uncomfortable in the viewing cart area, a lot of people were trying to figure out how to turn the radio down as to not hear him preach at us for hours. NO TANK YOU NEVER AGAIN WILL I SIT THOUGH THIS LEVEL OF UNPROFESSIONALISM

5-Star Review Fab…read moreCab truly lives up to its name! Super nice people who genuinely care about their customers. They actually answer the phone -- no recordings, no runaround -- just fast, friendly service every time. They're responsive, reliable, and very attentive to your needs. If you want a cab service you can count on, Fab Cab is the way to go!

They are very polite and they were here in no time. I like that when a cab company are at your beck…read moreand call.

I'm not sure if the other reviews are just outdated, or if the reviewers were just pissed, but…read moretheir reviews are not factual. That's not to say that all of their complaints are without merit... Firstly, this station does have a very nice terminal, however, it looks very new. But, you have to look for it. There are no attendants & it's farther down the track from the main building & the parking lot. Although this may be confusing, it's nothing a little bit of curiosity can't fix. Second, like most other Amtrack stations the Alliance station is on the "bad" side of town. My running theory is that these were nice areas when the infrastructure was originally laid out. But, don't fret too much, moreover, the "bad" side of Alliance is pretty tame compared to most towns. But, my gripes lay with the Amtrack service itself. On paper, leaving Alliance at 1:30am & arriving at Chicago at 8:30am sounds great! Heck, you don't even have to leave town! Further, it comes at about half the cost of a plane ticket with almost none of the hassle - no TSA. I'll even say that the chairs are comfortable, spacious, reclineable , & come with their own AC ports. Then things get sticky.... One, Alliance is somewhat remote so you have to secure your own way to the stop - no Uber or Lyft. I wouldn't leave your car at this location. Two, no one tells you that they leave the "safety lights" on all damn night. The regulars know, moreover, they bring their own sleeping masks. Three, & most importantly Amtrack is prone to delays. There had been some derailments recently when we traveled so we expected some kind of delay, but we sat opposite a couple who traveled Amtrack on a fairly regular basis which informed us that delays are common & routine. If nothing else, Freight Trains have priority over Commuter Trains, which means that Amtrack has to pull over & wait for them to pass. This particular law made us two hours late to Chicago. TLDR: Amtrack can be a convenient & price effective mode of transit IF you know what to look out for, & IF you aren't in a hurry. Ps: Amtrack doesn't do bag checks, so bring as big of a bag as you would like. It just needs to fit into the overhead compartment.

Wait time to talk to a rep is RIDICULOUS! I know they're not that damn busy! The station is raggedy…read morelooking and ghetto. Ugh..

I had my first experience using Amtrak yesterday as I needed a way to get out to Indiana to buy my…read moresister's old car off of her without having a car of my own to get there (duh). It wasn't the best experience of my life. I am still very tired while writing this. The Floridian line of the Amtrak is, as I now know, always very, very late. As it was scheduled to leave the station at 3am, I woke up very early to get to this station on time. All the services were closed (very unfortunate) and me and dozens of others waited in the bare waiting room on uncomfortable seats for over and hour and a half before finally boarding at 4:30am. At least this station in particular was clean and the waiting room was open and the signage was well lit from the outside. 3 stars for the building and services and 2 stars for Amtrak itself. The staff on the train itself was very professional and good at their jobs so there's that. I wish there was a rule against people talking so dang loud the whole ride as 99% of us were trying to sleep!! Only gonna do this again in the case of last resort... like I had to this time.

The reason I really like the station is that its free parking downtown and they lock the gate after…read morethe last train leaves so your vehicle is protected.

Nikki the owner is great. She is very professional. She really helped out with a last minute…read moreemergency situation. She was on time even though it snowed. Highly recommend!!!

Talk about a company that is on time, a good value, flexible when timing changed…read more Thanks so much.