Lighting is pretty bad inside, kind of dark inside especially towards the back…read more Most importantly their lack of attention to customer service is the reason for a 1 star. When in looking for some boots, found what I wanted but nobody approached me to ask if I needed help, so I decided to take my business elsewhere. Wont make the mistake of driving here again.

I've been coming to Broken Horn in Baldwin Park since I was a little kid, and I still have a…read morepicture sitting on that iconic horse from their old location. That alone carries so much nostalgia for me. Walking into the new spot definitely feels different. It's hard not to compare it to what it used to be. The old location always felt full, lively, and kind of like a staple in the community. This new space feels quieter and honestly a bit empty, which made me a little sad. I even noticed signs asking customers to come in and support, which makes me wonder what's going on behind the scenes. Price wise, I've always known Broken Horn to have occasional good sales, but overall it's usually not the best deal in town. I recently went in specifically looking for a pooper scooper they used to carry years ago because it was amazing and I genuinely wanted to support local instead of ordering on Amazon. Unfortunately, they didn't have it. The only similar option was plastic and priced the same as what I could get online, so it just didn't make sense. I ended up ordering from Amazon, which I honestly hated doing because I would've preferred to give them the business. That said, I'm still giving them an honorary five out of five purely because of the memories and what this place meant growing up in Baldwin Park. They still offer dog vaccines, which is a huge plus for the community and something I appreciate. I really hope they find their footing again and make whatever adjustments are needed to bring back that special feeling the old location had. Broken Horn has history here, and I genuinely want to see it thrive again.

This store is amazing. They carry a wide selection of key horse products for riding, treating all…read moretypes things, great horse cookie treat selection and great selection of grooming products. Super great gifts and riding apparel and perfect place to get gifts for yourself and friends for any event and especially holidays. Great selection of halters and every color of lead ropes for both western dressage and English riding. Lastly, they have really nice hay and pellet choices. Their hay is excellent. The staff are knowledgeable and very friendly!!! Great store!!

The actual prices of the items are $5-7 more than what are they are listed on the tags, before tax…read more I didn't bring this up at the time of check out simply because the employees that were there were so annoyed they had to ring up my purchase that I didn't want to potentially start a fight.

Great place to go if you need horse shoes or supplies. Custom service is always great and they…read morealways have what i need.

I moved recently and could no longer frequent my old farm supply store to buy timothy hay for my…read morerabbit. I decided to come here for its convenient location and great reviews, and I'm so glad I did. The store is fairly small, but it's very clean, efficient, and packed with a ton of cool supplies. There is ample parking and all the workers are extremely kind and helpful. I bought a bale of timothy hay, and the friendly workers outside helped bring it out and load it in my car. The bale was humongous, the price unbeatable. The hay has a lovely scent, texture, and color. I can clearly see the quality difference compared to the packaged Oxbow hay sold at pet stores, and as further proof, my rabbit went for the new hay immediately. Since my car was too small, the hay bale couldn't fit, and two workers proceeded to try various solutions to accommodate. They laid down cardboard in my car without me asking, to minimize the amount of scattered hay. In the end, they cut the hay bale into two smaller batches, secured one in the trunk, and gathered the rest in a box for my backseat. Everybody was incredibly nice and patient the entire time despite my car giving them so many issues. They also gave me advice on how to transport the hay once I got home. Everyone in the area should definitely come here for their farm supply (and bunny hay) needs!! I look forward to returning.

Amazing variety of feed for horses and other animals, including the best Hay prices in Southern…read moreCalifornia, OC, Santa Clarita, Bakersfield and AZ. Very pleasant customer service and they continue to grow for the 25 years I have been coming to GW.

Came here for a great selection on hay--got their oat and orchard for my bun. Hay looks super fresh…read moreand in big plastic bags. I ended up leaving with a few additional items--40lb rabbit pellets and chopped Timothy litter because the staff was so friendly and willing to help. Also have a horse stables with horses for rent & lessons, I think. LA equestrian center is located adjacent to it. Overall, a friendly place with great selections; I'd come back for my bunny's future needs!

Great local business and great customer service. Went to get straw bails for a party and the team…read moreloaded the straw bails directly in my car. Great price point and great family owned business.

Excellent customer service today very helpful staff they all worked together and my problem got…read moresolved

We are so lucky to have this store! It has a wonderful selection of everything from BOOTS to…read moreBREECHES to belts to cowboy hats to ball caps to last minute gifts! They have wonderful things for secret Santa to birthday party gifts. Things like little cheese boards, cute picture frames and then you have your horse blankets, your sheets, your crosstie supplies, your Ferrier supplies, your supplements along with feed in the back. They even have saddles, saddle pads, and then of course your selection of bridles, horse treats and more! Basically every single thing you could need and more!!! They have a wonderful staff as well. That's icing on the cake! They do not hover over you or push a sale! They learn to understand you. They almost feel like they are your family. Not to mention, they are also educated on their products from bits to BOOTS to bridles to feed to supplements and they care because they follow up and say, how are you doing? I just can't say enough great things about this location. I love them and thank you for keeping it going for us!

Got some baby chicks here for a friend for her birthday! My daughters and I Loved the service…read more Thank you guys we will definitely be coming back.

They have good prices on feed . It's in a very Local area. Huge store comparison to last store…read more Staff is friendly

I appreciate that they carry pine (wood stove) pellets and are close to home. They have been fine.read more

I went on June 7, 2025, and they had moved their location to a much bigger area. It's located at…read morethe Equestrian Center, and their store would be on the left. After you pay inside, you drive your car to the back lot on the right, which offers ample space for parking, and the worker will load items into your car. I've been coming here since 2021. I used to go to TriKee Tack, but I decided to try this place because they gave me a racist vibe as a person of color. This place is refreshingly different; the wonderful workers are always happy to answer questions without being condescending. Even though I don't know much about horses, this is my go-to for rabbit grass and bedding Pelleted Bedding 40LB: $14.95 Timothy Flakes Bag: $10.95

These ladies that run the shop are fantastic! They take…read moretheir time to help a newbie like me know what to purchase and helped me to save money at the same time. I had bought a hackamore for my son at this store and the horse hated it from the start and bucked my 16 year old son off and stomped his head.... after an emergency room visit he checked out fine (thank God) but I needed to see if I could return the hackamore. I didn't expect them to take it back after all it had been through... but they took my situation into account and refunded my money. Just wow! I will only shop here in the future because of their caring and understanding. Awesome owners for an awesome store.

At the back at Vail HQ this newly developed area has a lot of little shops. More coming I'm told…read more This is a Wonderful Saddlery and Western Shop. Lovely ladies at the cash register. Friendly, courteous and knowledgeable. Prices were amazing and for being open only a week their inventory was great including lots of different items: jewelry, clothing, tack, wallets, etc....we will be back. Visit the whole area and Get yourself some Pizza, visit the saddlery, stop by the little chef store and then get some ice cream or coffee. Support local businesses. You won't be disappointed.