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    Western States Inspections & Services

    3.7 (3 reviews)
    Open 8:00 am - 6:00 pm

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    Scott Home Inspection

    Scott Home Inspection

    4.7
    (188 reviews)

    Matt the inspector did a very thorough job and he took the time in the evening to go through the…read morereport in detail with us. He was very factual with his findings and the rationale behind them. This allowed us to make an informed decision on our potential new to us home. The scheduling team was also awesome and they helped pivot days/times of availability. Customer service and check ins by the team after the inspection were nice - shows the team/company cares.

    Our first inspection by Scott's was excellent. Extremely detailed & in depth. That's why we came…read moreback. The most recent one was a different story. The inspector seemed to gloss over many things & tried to downplay issues without evidence. We were called prior & told our inspector would take only two hours to finish an inspection that normally takes longer -- I think he glossed over many things as a result. Specifics we found after moving in that a visual inspection should have caught: * An interior door on the second floor with visible crack/damage from being forced. The report says interior doors were tested. This one isn't noted anywhere. * Mouse droppings under the kitchen sink -- a cabinet he opened & photographed -- & elsewhere in the home. No mention in the report. We now have an active rodent problem we didn't know about at closing. * The front door handle sticks & fights you when unlocking. Entry door locks & latches are explicitly listed as inspected in his own report. On top of that, three window coverings fell off the wall the first time we pulled the cords. Technically outside inspection scope -- but it speaks to the overall condition of a house we were told had basically nothing wrong with it. The in-person review made it worse. We were told there was basically nothing wrong with the house, & our questions were treated as an inconvenience. He seemed annoyed, arrogant & unkind. When asked, he explicitly said he didn't see evidence of mice -- verbally & on the report -- leading me to believe he was lazy & sped through it. Not characteristics of a great inspector. His own report lists 59 maintenance items & 8 repair recommendations -- so the verbal summary & the written report told two different stories. When I hire an inspector, I'm more impressed by people who are nit picky than forgiving. This is a huge purchase so I prefer someone who's kind, willing to take the time to make sure he doesn't miss anything at all & looks out for us. There are less expensive inspectors out there who are less forgiving than Scott's was this time around. I pay for anal retentive. That was not my experience. Worst of all? I asked for a refund & they flat out refused. It's possible they could do the same for you. I don't think we'll use Scott's ever again. I wouldn't recommend them & ESPECIALLY not Todd Brualdi for inspection services. I'm disappointed in Scott's leadership. Once upon a time, (in my opinion) it felt like a well ran firm that cared about their clients. That's not my opinion, anymore.

    Western States Inspections & Services - home_inspectors - Updated August 2026

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