Best pool business is Connecticut! They did an amazing job on my pool. I would recommend to anyone!read more

I'm writing this negative review of All American pools so all potential customers know exactly what…read moreto expect if you decide to work with this company. It is also important to note that the experiences I will online below has occurred; even though we have a relationship with someone who is familiar with the ownership of the company. Last year my wife and I spent almost $30,000 with All American pools. Some of the work completed included: plumbing all of our pool and spa equipment including installation of all control values for the automation system, re-plastering our pool and spa, and replacing coping around the pool. Additionally, all of the existing plumbing was pressure tested and the integrity was verified. At the completion of this work, we also decided to use All American to close our swimming pool due to their familiarity with our swimming pol and spa. This was a huge mistake. The team (headed up by Eric) that came out to close the swimming pool failed to do it properly, and as a result early in the spring we found damage to the spa plumbing and a value was completely cracked off. This occurred because winterizing plugs were not inserted into the spa returns. All American came out to fix this at no cost but failed to pressure test any of the other swimming pool lines for further damage. Early in the summer when we finally began to run the pool normally, we noticed a precipitous loss of water in the swimming pool. Feeling the loss of pool water may be related to the spa-plumbing incident, we had All American come out to evaluate. The process of determining the source of the water loss, took more than two weeks and three separate visits. Although All American would like to claim that it took this long due to the time of the year, perhaps the job could have been completed more quickly had the technician (Rick) brought the appropriate equipment and had his pressure testing equipment actually held a constant pressure. To finally get the lines pressure tested, I had to lend the technician my air compressor and several other tools to use. At that point the damage was finally isolated to the main drains which are now a total loss. Less than one year after completing our swimming pool and spa work with All American pool our main drains will never be usable again. After we learned the extent of the damage, we sought a second opinion and the damage was confirmed. Additionally in conversation the most likely reason the main drain is no loner usable is either due to the failure to close the pool properly or some other issue associated with the installation of the pool equipment valves. Just for clarification, All American pools completed both the closing and plumbing. SO what was the response from All American? They have charged us more than $1000 for the visits, told us we should be happy that we found out why the pool is losing water, and told us the water loss is simply not their fault. Now they would like to say they did not put in the original plumbing, which is true, but they DID pressure test all of the lines and verify the integrity. What is more likely, that the failure to winterize the pool properly lead to the damage or the pre-existing plumbing mysteriously failed even though it was tested thoroughly? My wife and I are reasonable people and considering what it would take to re-plumb the main drains, we would not have asked All American to do that. It would have been nice however for them to accept some responsibility and perhaps waive the fees for evaluating our pool or installing a cleaner to help circulate water now that the main drains are not working. Instead they are walking away and demanding another $1000. I am not sure where we are going from here, but If you want someone who will stand by their workmanship whether it be opening, closing, or renovating your pool DO NOT use All American pools because clearly they do not.

DO NOT USE Ernie's (Four Season) Pool Service. I scheduled my opening appointment months ago to…read moretake place Friday, 5/27/15. At 11:00a.m. I called to confirm their arrival time and was told around 4:00. 4:00-no show. 4:30-no show. 5:00-no show. 5:30-no show. 6:00-no show. I called at 6:15 - no answer, no return call. I called 5/28/16 9:00a.m. - no answer. Well, Memorial weekend is here... my pool is unopened and my guests have been called and cancelled. Irresponsible, unprofessional. Why one star? To get you to read this review.

Ernie has taken great care of my pool for several years. That includes basic maintenance and…read morerepairs as my pool is quite old. He treats me as a customer and has provided good advice and flexibility over the years.

Derick, Brian, Dennis and the team at blue water pool are amazing. I found them online June of last…read moreyear and met Dennis in July discussed my ideas and listened to his recommendations. He recommendations wasn't exactly inline with my ideas but base on what I had previously read about the company before actually meeting him along with his knowledge and experience in the pool industry I trusted his views. The project was planned for March 2023. Fast forward to now the team came in and did exactly what we discussed there were some minor chances which was done with further advice when I met Derick " very nice guys he is a customer pleaser he ensure that you are 100% happy or the job is not done". I have been in the construction industry for 15 years and I have worked with pool companies on several different occasions and believe me this is the first I'm meeting and working with a company where everyone affiliated with the company from the owners down to all the workers are honest, hardworking, polite and very professional. I'm pleased to have met and work with them, I will continue to work with them going forward and I will recommend them to all my family, friends, acquaintances and business associates. These guys don't get 100% in my book they get 110% for going the extra mile in costumer's satisfaction, their prices are very reasonable and economical base on market value with you also getting value for every dollar. Thank you very much for a job well done.

Highly recommend Meehan & Ramos pools for weekly service and ongoing maintenance. They are super…read moreresponsive, careful in their work, relaible, and our pool always looks pristine. All the guys are great - special shout-out to Tom though.

Customer service manager needs an attitude adjustment. He's rude and his behavior shouldn't reflect…read moreon the rest of the staff. I don't want to get too much into what happened, but let's just say I felt less than a valued customer.

not reputable. duplicate charge for service and cancel service when questioned calls remain…read moreunanswered

I bought a house in Chappaqua with a large pool. I knew nothing about pool maintainance/ service…read moreand restorations, I called Strange Pool and Spa having come highly recommended. Sue and Bob, the owners, were incrediable. Explained how to get the pool opened and cleaned, and were very generous with their time. I am very delighted with their attention detail and expert knowledge of old pools. I highly recommend Strange Pool and Spa.

Highly recommend Prisco's hot tub maintenance program! We bought our first hot tub @ Prisco over 15…read moreyears ago. We later moved to a new home with an existing hot tub. Prisco has serviced both for years without a hitch! They are prompt and reliable. The service person leaves a note in your mailbox to let you know what was done - you don't even have to be home. Their Customer Service is EXCELLENT! A shout out to CRYSTAL, who recently helped us expedite our Spring hot tub maintenance in anticipation of an impromptu visit from our college-aged daughter and her rowing team. ("Mom, it would be great for the team to be able to use the hot tub after a long day of racing." Prisco / Crystal made it happen on very short notice!) Thanks!

Stole my downpayment. Salesman Joshua seemed nice enough…read more Processed down payment on a hot tub and then ghosted me. Have now sent 10+ emails, called repeatedly. No one responds and am now working with credit card company to get my money back. Edit: finally got a response from the company. added the picture. all I can say is wow...

What is it called when you're given a quote, then they raise it from $790 to $990 (two loads at…read more$495 instead of $395) AFTER acceptance when they know you have no choice but to save your new pool liner installation late on a Saturday afternoon? More than unprofessional, the representative said he made a personal mistake on the price, then the driver said it was because of Russia and the cost of diesel prices (they are a few miles away). When I called to dispute, the guy said he raised the rate because I upset his schedule when I checked to see if I needed the water or not, and then hung up on me. When I called back and asked him to be more professional, he talked tough and hung up again. The Fairfield based Pool company placed the delivery without telling me and I got charged $200 for hesitating five minutes. Maybe this is acceptable behavior in 2022.

I required someone to coordinate with my pool company and Fred DeLeo went out of his way to fit me…read moreinto his schedule in order to effectuate my desire. I wish I could rate Fred DeLeo and crew higher based on my good. experience. Dealing with Fred took me back to the good old days when we dealt with someone and felt comfortable because they were responsible, courteous, honest, and forthright. If anyone needs any of his services you can comfortably be knowing that the job will be performed seamlessly, professionally, and courteously. Fred made me feel comfortable that the service would be accomplished with care and I gained a new friend. JOE C. ARMONK, N.Y