Keith took care of my heater problem in a good period of time…read more He was professional and courteous.

Excellent dwaler for Caldera Spas. I appreciate excellent…read moreservice from JD and cew, and their pricing was very fair.

Nice pool store, very large. They also sell hot tubs. They have your usual pool chemicals but also…read morea lot of stuff for the pool like games, floats, lights, etc. My friend got a big container of chemicals and they were very nice and put it in the car for her. The pool floats, etc are a little overpriced so it wouldn't be my first choice to get something from here but if you really want something right away, this is a good place to go.

These people are horrible service providers. They left me stranded for weeks between visits and…read morenever even got my pool open in time for summer! I had to tell my very young daughter that we couldn't use the pool this year and she was so upset! This company will treat you like garbage as a customer, and overcharge for poor service. They only make time for you when the bill becomes due! Skip this headache. This company SUCKS!

My wife and I have been seeing Royal Pools and Spas at the Dutchess County fair for years both of…read moredreaming that one day we would own a bullfrog hot tub. We finally purchased our new bullfrog tub in June from their Poughkeepsie office and had the pleasure of being their new salesman Darius first customers .without a doubt Darius and Leslie were both professional and knowledgeable about the the sale of our hot tub.. we are glad we picked royal pools and spas in poughkeepsie!

REAL HYDROTHERAPY and TAX DEDUCTIBLE, too!…read more My wife and I bought the A8L Bullfrog hot tub 3 months ago, and we are delighted. We use it every day, sometimes twice a day. We shopped at 3 different hot tub showrooms and Royal Pools and Spas was the only one to offer a "wet test." (Thank you, Leslie!) I really wanted to see if we could clearly feel the effect of these cool interchangeable "jet packs." The answer is YES! You must experience the Four Oscillator 201 jet pack. It really gives you a kneading back massage, as long as you want, where you want it. The waterfall, beyond being merely cool, really gets hot water to muscles on the upper neck and back of the head. When you turn off the waterfall feature, it has 4 firm jets which really get into your back. The Neck Blaster jet pack does the job well. You will want 1 lounge chair, but you don't need 2. The lounge chair gets jets on your legs, feet and back, at the same time. Besides being relaxing, warming and de-stressing, it provides real hydrotherapy for sore muscles after vigorous exercise, yoga, muscles damaged from surgery, aches and pains from previous car accident or other trauma, arthritis, etc. The design and engineering of the bullfrog hot tub are praise-worthy. I appreciate all the thoughtful details: the external and internal lights, lighted cup rests, arm rests, wrist jets, hip jets, foot jets, control valves on each jet pack, easy to understand control panel. Kudos! Hey Bullfrog designers and engineers: Could you possibly relocate the bottom drain from the bottom of the sidewall to the flat bottom of the tub for better draining, so we don't need to use buckets, a shop vac or spa pump to drain the water? Royal Pools provides a starter spa chemical kit, steps to get in and out, a cover and lifter arm. Make sure to ask for the handrail, too. You will need and use it. BONUS: As an experienced CPA tax specialist in Staatsburg, NY, I can say that this spa is definitely TAX DEDUCTIBLE, by individuals and businesses, according to the Internal Revenue code. Make sure you take advantage of this. What could be better than a government tax deduction/subsidy of YOUR hot tub? Now, we spend more time outdoors, during the day and at night, and we feel better. This hot tub was one of the best decisions we've ever made! Thank you, Royal Pools and Bullfrog. Best wishes, Robert Greene CPA CMA

Amazing service & team and a beautiful showroom with great selection of Hotspring Spas. hHighly…read morerecommend for pool and/or spa service

Absolutely the worst place to buy a spa or pool. They have high school kids working and running the…read morecustomer service. Bought a 10K spa, it broke, they won't return calls so I went in there and they said "Ok will have a tech review the matter within a few weeks" Then told me I have to fix it myself (with caulking!) or reach out directly to the tub maker and straighten out the warranty. You have been warned! Do NOT buy anything from here. Take your business elsewhere.

I have been purchasing Pools, hot tubs from Orange County family in Mohegan Lake. Since…read more2001.Vincent and his staff always went above and beyond the need to help me with any questions and purchases. They have always treated me like family . They have the Best prices , and high quality products , aside from a professional nature . I highly recommend. Orange County Pools of Mohegan Lake for any of your aquatic needs .

This company was really quick to take my money. And when it was time for service, I just kept…read moregetting delays on appointments, nothing ever got done. My pool was never open. The recent appointment that they gave me was August 28. When the fall is about to come, this company is unreliable unprofessional. No one ever calls you for anything and you have to constantly be calling them to follow-up. Unfortunately, I did not open the pool this summer but I hired a different company to move forward for next summer. I would not recommend this company.

They're incredibly rude here. Asked if they could service my pool and they said no, they were too…read morebusy. Fine. I asked if I could get on the waiting list for next year and they still said no. I understand if their client roster is full but the way they communicated was really smug. I told them I live less than a five minute drive away and the guy said "our cut off is a 4 minute drive." Ok guy. We ended up buying overpriced supplies from them anyway and our pool water still went green. Just YouTube it and buy supplies off Amazon.

Swim King was great to work with. Gary was so helpful. I know nothing about pools so he helped me…read morewith the installation of a new pool liner and winter cover. The pool looks amazing now, like it belongs at a 5 star hotel! I will be using them for all my pool needs from now on!

I have dealt with other pool supply companies none compares to the employees cheerful demeanor of…read morethis location, especially Tim Johnston. He was informative and insightful with different pool supply questions and many products in store. We look forward in working with him next summer! Thanks again Tim!

I can't actually speak to the quality of service, as we never got that far, but will share my…read moreexperience. We moved up to Carmel this past spring - the previous owner of our house had tried for weeks to set up a cleaning, but couldn't get anyone to respond, so they purchased a gift certificate from Schech's for the cost of opening the pool and gave it to us when we closed on the house. My husband called several times and tried to get someone from Schech's service to commit to an appointment. After receiving no reply, he made a trip to the store in person. The salespeople said they would communicate with service, but we never received a reply. I finally sent an email to the website to see if anyone would reply, and received a response from Barbara Schech-Freer. I replied that we had a gift certificate and were extremely flexible on which date the opening would take place, only asking that they put us on the schedule as soon as possible. A week went by with no response, so I emailed a final time to ask for the cash value of the gift certificate, since we were forced to go elsewhere to have the pool opened. No reply to my second email was ever received. I understand that it's a very busy time of year for the business, but it shouldn't be this challenging to receive a simple reply. If they had told us they weren't able to take us on as a client, I would have understood and not written this review. To completely ignore us this way speaks volumes about the importance they place on customer service, and so I suppose it's just as well we signed a contract with Strongman Pool Service instead. Strongman's team is prompt, thorough, reliable, and reasonable. They send us an email with a photo of our pool after every service call, along with detailed notes about what was done and results for each water test. If you own a pool in Carmel, you have options other than Schech's. Based on my experience, I highly recommend you explore those other options.

I called Kory Pools and Spas because my wife stated her friend uses them and they are good. I…read morenever received a call back after several calls. Kory Pools has a message that says you will get a faster response when you send a text. I sent a text asking about their price to close the pool, when they could do it and what will they do. Several days later I received a text stating how much they charge. Kory promised to send a list of what they do when closing a pool but never did. I sent a second text asking when could they come and close the pool. Kory replied on Tuesday October 6th. I waited all day and Kory Pools never showed up nor they call or text me that they weren't coming to close the pool. This is absolutely the worst pool service I've ever dealt with. I will find another pool service to close my pool. I highly recommend that you do not use this pool company.

Kory Pools is the absolute worst company I have ever dealt with. They open and close my pool,…read morehowever, I've called and left a message for the past week and a half with NO response. My pool pump is not working and I wasn't sure if it was the motor. This company has no customer service skills! Do not ever use this company! If you need a pool company go to Galati Pools. They are amazing and took care of my situation in a day! Do not use Kory Pools. We've used this company a long time. The original owners were great. Whoever runs the company now is awful!

My daughter requested seafood for her birthday dinner so I headed to Adam's Poughkeepsie location…read more If you can find a parking space, remember to bring a quarter with you because at this location, you are required to insert a quarter to rent the cart. Presumably this is because of the proximity to City Of Poughkeepsie, but I see no reason for it. This location has a bit of a confusing situation because you really need to remember which entrance you use so you can get back to your vehicle without having to circle the entire building with an overflowing cart of groceries. They are pros and cons to shopping here. Staff is extremely friendly to the point where you feel like you're at a neighborhood small grocery. But this place is massive with an abundance of imports and unique offerings from around the region. I belong to a farm cooperative, so I don't usually need vegetables. However, in this case, I did shop produce to locate some organic options to serve with the scallops and shrimp. The presentation is wonderful, but the prices are outrageous. Year over year, the same items that I purchased at Adam have increased by at least 30%. Some of that is due to the current geopolitics, but some of it is just plain exorbitant pricing. My purchase: A stop at Seafood to make sure they had 2 pounds of sea scallops approximately $24 per pound- wild caught. And the colossal shrimp more than $20 per pound also wild caught. Next stop a birthday cake - everything looks wonderful and I'm sure that there are items that are not mass produced with lots of fillers, but idea say that they probably use the same cake mixes as the less pricey supermarkets. Regardless, I had no time to bake so I picked up a 6 inch carrot cake - $26. And a fresh fruit tart 9 inch $29. Ouch, one note about the fruit tart is that the strawberries were not hold which makes for very.com cumbersome dining. You serve a lovely piece of fruit tart, and your guest has to dissect the strawberry to take the leaves off. It doesn't look that great and it is not appetizing. A quick stop to pick up organic broccoli. What the heck! Roughly $12 for two bunches of broccoli. I must be out of my mind. It was a birthday and I don't have any broccoli at home so I bit the bullet Over to the cheese counter where you can find exceptional values, and Exceptional imports My pic today was Bulgarian feta cheese, which is not easy to find, a beautiful French Camembert, and a block of Gouda. A loaf of bread, and a quick run to the clearance section at the back of the store where I scored pretty well with about 2 pounds of beautiful grapes for two dollars and a dragon fruit for under two dollars. A 12 pack of Parker General rolls $2.50 a quick run past the pasta department for the Italian produced linguine and onto the cash register. My cart was full and I knew my wallet would be empty soon so I headed home. Shopping at Adams is an experience rather than a chore. Please don't go on an empty stomach because you will soon regret it. You're not gonna find samples here for tasting, but you can ask at the cheese counter if you're not sure about a potential purchase and they will oblige. I do .

Who else forgets their coin for their shopping cart 99% of the time? On this visit, I in fact had a…read morequarter and a smallish list. Recent cool finds *bulk loose leaf tea, specifically green tea chai *spicy peach wings on the hot bar Picked up Adam's brand Kona coffee for $10.99/ lb, got it pre-ground for a drip coffee maker, perfect for those days I'm not in the mood for espresso. Love their bulk olives and house made dips in the deli. Adam's provides that gourmet grocery store rush I need. Cheers, The Happy Hour Huntress