I was very disappointed in the service. I had weekly pool cleaning service and, although Mike was…read morefriendly, he took advantage of me. The 20 minute service I received on my 20'x40' pool was deplorable. The sides of the pool were never brushed, nor was the pool water tested weekly as it should have been. After paying close to $6K for the season, I was definitely scammed And I cannot recommend Crystal Cleat Pools or Mike to anyone. I maintained the pool for more than 20 years on my own including the DE filter cleaning. In addition, a pool store asked me if I would consider working for them because I knew so much about pools. I had to stop taking care of the pool because of some health issues otherwise I'd still be doing it myself.

Owner Mike Simone is engaged, communicative, honest and trustworthy. There's no way around it:…read moreowning and maintaining a pool is an expensive endeavor. I'm so glad we've found a company we can rely upon help us keep it operating and beautiful.

When I couldn't get my 15 year old pool heater to work I called several companies. Only Better…read morePool Service called back. Didn't make a difference that I hadn't used them before. James came the next day. We determined a new heater was the best solution and he had it ordered and installed in a week. The old one was hauled off and we are enjoying our pool and spa.

This is the worst contractor I've ever dealt with. He did a terrible job and now we can't get him…read moreback to fix the problem. Won't acknowledge texts, voicemails or emails. I'd never recommend this pool service!

Everyone I've ever had the pleasure of speaking to, at this family owned Pool company, is nothing…read moreshort of fantastic. For the past three years, they have helped me open, close, and teach me the ins and outs of taking care of my pool throughout the seasons. I am forever grateful. Thank you for all you do for our community.

If I could give these guys a zero, I would. The pool has never run right since switching to them,…read moreyet the answer is always to replace the equipment every single time, i have replaced almost every part! Just tried to charge me for a pool opening they didn't do. Asked why I didn't pay the bill, I said I have left 2 voicemails and stopped by the store to talk about the bill but the guy plays dumb. They don't care about the business, there are better and more honest businesses out there.

Shawn Keeler has been cleaning my pool for over a year now and him and his guys have always done a…read moregood job. I am moving out of the home where he services the pool but when I get another pool he will be my go to. very accommodating and prices are very reasonable. Good find!

Professional......trust worthy and a fair price. Wonderful workmanship! I highly recommend if you…read moreneed a new pool liner give them a call.!

I can't say enough great things about the service provided by Shawn and team at Aqua Kings. A new…read morehomeowner and first time pool owner - I was in over my head getting set up for summer. Shawn was incredibly helpful, hard working, patient and did an amazing job. I would HIGHLY recommend Aqua Kings to anyone looking for someone to help with any pool related projects.

We hired Aquafix to replace our pool liner and Carlos and his workers were excellent in every way…read more Each member of the team knew exactly what their job was and did it with professional knowledge with a very positive outcome. We would highly recommend these experts to do any pool work you might have. the work was done quickly and neatly and all were pleasant to deal with. definitely 5 stars Dianne Puttlitz

I waited to write this review to make sure I was 100% satisfied with our pool install. Our…read moreinsulated above ground pool with stadium stairs was purchased from the manufacturer during the winter months. When we were finally ready to install it, we got a few estimates. Most of them came in around the same price. However, Carlos was the only one who came out for the estimate immediately and the the only one who got back to is promptly, which I appreciated. The Aquafix team started shortly after, answered all my questions along the way and set my mind at ease as a new pool owner. The team's attention to detail was apparent and 2 months later I am grateful they built me a solid pool. 100% would recommend.

I ordered a hot tub from Rainbow Pools in the spring. We went to them asking for a hot tub within…read moreour budget and they were able to get the right hot tub for us, their recommendations were top notch They guys delivered it to my back patio flawlessly; it is a very precarious destination due the narrow steps. They also supply all the chemicals and toys to go with it- so it's a one stop shopping kind of place. I would most definitely recommend Rainbow Pools.

I hired these people to install a new liner in my in round 20x44 pool. It was very expensive (more…read morethan their average competition in the area) but having used them before for the same job 12 years ago they did a great job so i bit the bullet and hired them again. First there were material delays, then substitute materials were used then they installed in late Fall only to have to uninstall and wait 2 weeks more as the first liner was defective. I should have seen the warning right then as a bad omen. Two weeks later they installed the liner I have now, we balanced the water and closed up for the season. We opened without a problem in late spring. Everything looked fine or so we thought until a closer look a day or so after opening and taking the first swim. We noticed the liner pulled free form the coping in several places and not securely tucked in other places. Called and they sent a team to re-stretch the liner and jam some plastic shims between the liner bead and the coping to keep it in place. Not happy with that it seemed to be fine and I was assured this is what those plastic shims are for and we were only lucky to never have had to use them before. All good now - or so we thought. A few weeks later it was time for the first nite time use. We are now into July. Once we turned on the in pool light we saw numerous wrinkles in the liner. These are on the wall in the deep end that slopes down into the dive envelope. Upon contacting them with pictures they did send someone to look but unfortunately due to the liner patters you can not see them by day. Long story short its now months later (august) and they finally contacted me today with an answer full of excuses ranging form high ground water table causing water pockets in the corners under the liner to a host of other possibilities. . Well that must have come from some page in their excuses book because the last time I checked water runs downhill thanks to gravity. My wrinkles are mid wall in a vertical wall sloped downgrade to the deep dive pocket and NOT in any corners. They further explained the integrity of the pool is fine and while they can not explain it its not their fault but they will be glad to fix because they do not want me unhappy. All I have to do is agree to pay for new water and all labor and materials for whatever time it takes to uninstall and reinstall the liner . Oh how generous of them you might think at a glance. WRONG! Anyone who knows a tid-bit about liners knows you can not drain it and re stretch it especially when stairs and a pool side light are cut into it. so toss in insult upon injury as they treat you like an idiot. Oh and also if it leaks or fails in anyway its not warrantied and on me to cough up the repair cost for new vinyl. Still think its a generous offer? Its really nothing more than the flip of a double bird over a nothing sandwich. They are doing nothing for nothing and I have to assume all the risks and costs. Now working mechanically myself for years I'm no fool. M y pool is 27,000 gallons of water over a mason bottom and galvanized frame and concrete footings. It is set in bank run soil with excellent draining strategically placed where perk test prior to install proved no water table issues and proved excellent downward drainage. The pool is up grade of a flood plain, drainage canal and retention pond to handle any ground water should any become a high level. All of these have been bone dry all year. Its not a high water table issue. It is however clearly a shotty installation where the air was not adequately vacated during the install and compounded by insufficient stretching at installation thus causing the spring need to come back in the first place. in short they basically told me they wont fix it unless I pay for it and if the fix fails a new liner would be required at my expense. They use to provide quality service and like others have stated at premium prices . Now while the premium prices remains true the quality has went poopy on the bed sheets! Defiantly not worth calling them at any price now days. Their quality care has vanished and while thy are nice to talk to they are politely very clear as to they just don't care because once the bill is paid you own it. Bottom line - My advice - when it comes to Rainbow if your in the market for anything pool do your best Forest Gump imitation and RUN FOREST RUN!! Avoid them like the black plague. Quality customer care and workmanship has set sail as I believe so has the original owners I hear. This rainbow is clearly after YOUR pot of gold at any cost and cares not about quality.

Great service on time very happy. Had our pool resurface and added some new features and the work…read morewas excellent.

Excellent local pool service, friendly team! Highly recommend them !…read moreThey were prompt & professional