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    Westside Motors

    1.8 (10 reviews)

    Services - Westside Motors

    Auto loan

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    AutoNation Toyota Las Vegas - Oil contamination.  Cap was left on top of radiator shroud by AutoNation technician after oil fill.

    AutoNation Toyota Las Vegas

    (1.1k reviews)

    Westside

    I have been a long time client of this Autonation Toyota…read more Originally I had tried to contact this location 3x requesting a callback from my service advisor so I may get some base line pricing on services I needed like an overall checkup, an oil change, and possible breaks. After 3 times attempting to contact this location, and receiving no callback I wrote a 1 star review and drove over to speak with someone personally. This is where I met my new service advisor Jonathan. He immediately heard me out, understood my frustrations and jumped to providing me some base line pricing. He went further to see if he could get me scheduled with an appointment to complete the check up and oil change. I went home and deleted my review, as I now knew I was set up with a new advisor and in good hands. I dropped my truck off the following day at 7:30am and Jonathan was there to greet me. He made sure to share a phone number with me right away that also left the window open for text messages. He contacted me around noon to let me know my truck was overall in good health but that I was going to need new front and rear breaks. He let me know that with the weight of my vehicle I should get them fixed before I head out for my road trip. We made a plan to do other recommended services in increments. We moved forward with the repairs. He contacted me within just a few hours to let me know my truck was ready for pick-up. When I arrived, Reya greeted me at the cashier department and was warm and inviting. She was able to get me processed and out the door quickly. It's important to celebrate when a company has great team members. Jonathan is a critical reason why I came back to this Toyota location and not another.

    An appointment was made, nearly 2hrs later my car still is not at the inspection phase of things…read more Not sure if they're lacking on employees or what but this is ridiculous and it costs so much! Please not be the new normal *Edit* Told 'after' that brakes take much longer than the usual stuff and they weren't updating the website so I could follow along. Paid 450 (with a coupon) for the front ones to be replaced. Feels like a lot for a little considering my brother had to get his entirely replaced due to grinding down his brakes and he paid 500 for it all. Anyway, spent 3.5hrs at this place and there goes 450 so you've been warned

    Universal Motorcars - These aren't Teslas waiting for repairs--they're our finished work. Setting the standard in EV body repairs

    Universal Motorcars

    (84 reviews)

    Chinatown

    Ok so I was rear ended a few weeks ago and I was an absolute mess about it The back of my Lexus RX…read more350 got hit pretty bad -- bumper pushed in, panel damage. I literally cried in the parking lot because I love this car so much. A friend of mine recommended Universal Motorcars and honestly thank god she did. Now I'm no car expert but even I know that black pearlescent is SO hard to match. I was terrified they'd get it slightly off and I'd be stuck with a car that looks patchy forever. I kept googling horror stories lol. When I went to pick it up I was genuinely nervous. Walked around the whole car, looked at it in the sun, took like 50 photos and I could not find the repair. Like at all. The color is perfect, the finish is perfect, everything matches. I actually texted my friend immediately like "I can't believe this." If you've had an accident and you have a Lexus please just go to Universal Motorcars. Especially if you have a dark colored car. They clearly know what they're doing and honestly the whole experience was so much less stressful than I expected. 10/10 would recommend

    The shop damaged my PPF on the right side headlight when they removed the right side fender. The…read moreadvisor didn't offer to fix it but referred me to another PPF shop for a quote and told me to contact my insurance to reimburse the repair, but my insurance said this should be done by the shop because it's their fault to damage it while repairing my vehicle. The interior front and back seats were covered in black marks, and some of the 3M label was left between the doors. While the repair itself was satisfactory, the finishing was subpar. When I left the car at the body shop, it was 80% charged, but it was barely 40% when I picked it up. The shop claimed they would charge my vehicle, but it appears they charged it on the second week and didn't charge again before returning it. The repair was supposed to take three weeks, but they kept delaying it, and I ended up picking it up at the end of week four. They claimed the car was washed and bluffed, but when I picked it up, it was dirtier than before. Danny provided excellent customer service, but the result was disappointing. They missed a small detail and it seems like they returned the vehicle without completing the job. I had high expectations based on the positive reviews they received on Google and Yelp, but I was mistaken.

    Westside Motors - vehicleshipping - Updated June 2026

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