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    Certified Moving Service

    4.5 (116 reviews)
    Open Open 24 hours

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    Response time

    1 hour

    Response rate

    100%

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    Services - Certified Moving Service

    In-state moving

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    Jennifer F.

    I've used this company 4x already because they seemed great, nope! Not this time around! The first 3x, they were able to move me within 2 hours and each time I had less and less stuff. This time around, the movers were almost 30min late, and they worked slow !! I'm a small female, I hired movers to help and I ended up helping THEM! Before I booked, I let Joe know that my budget was JUST the 2 hours and when the movers arrived, I told them the same and they assured me they could do it. I had 2 stops but they were only about 6min away from each other. Again, I had way less stuff ! And the times before I was moving from a second floor to another second floor. They took their sweet time disassembling my bed and reassembling took even longer! I told them to just leave it and finish and they wouldn't listen. And each time we had to move, one of the guys kept having to jump start their car! They would be slow and text. They went over an hour and made me pay an extra $450 which I would have been okay with if they were actually working at a decent speed and not slacking. They left their trash in my previous apartment and were not even prepared and kept asking to borrow MY tools! Upon finishing up, it seemed like they were finally rushing but they were not careful and broke my new cabinets from my dressers !!! They wouldn't leave until I sent $450 and I had to go so I sent it, big mistake! I texted Joe, the owner and told him about all the issues. He became very argumentative and unprofessional. Looking at the reviews, I'm sure he will reply to this with a bunch of excuses! I'm so disappointed. Even tho my drawers are new, I tried to be nice and tell him to just refund me atleast $50 which doesn't cover it. Then I asked for $100 back because I was so upset and he played dumb.

    Chris D.

    Let me tell you something! Joe and Jamal not playing around when moving stuff, they did the impossible way to take down my heavy reclining couch from a spiral stairs, Joe is not your average Joe he's G.I Joe and let me tell you Jamal the Animal was very patience and helpful, they will never stop moving and working until you are satisfied, I will for sure call them when it comes to moving stuff, Very very reasonable price and I think the best price you'll ever find in Vegas, not to mention they came to e and help me in a very last minute without hesitation, I highly recommended Joe and Jamal they are really Certified Moving Service. The 2 J's make em fly when you need moving service.

    I went with Certified Moving Service because they were the cheapest option, but unfortunately, I understand why it was the cheapest. They gave me a time block of 12-2 PM but never showed up or gave me any kind of update that they were running late. When I reached out 30 minutes after the window, I got no response. I ended up waiting all day, double texting them, and only received a reply after I told them I had already hired someone else. This lack of communication completely threw off my moving plans. I had to move late into the night and even call out of work the next day just to finish. The response I finally got felt dismissive, which added to my frustration. Constructive feedback: * If jobs run long, customers should be updated immediately. Even a quick text or call would have made a huge difference. * Respect people's time as moving is stressful and often tied to strict deadlines. * A more professional and empathetic response when things go wrong would help build trust, even if the schedule falls apart. I understand things happen and moves can take longer than expected, but the silence and lack of urgency showed a disregard for the customer. With better communication and accountability, they could easily improve their service, but based on my experience, I can't recommend them as they are now.

    Joe gave me the pieces to my bed frame in his used water bottle

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    1 year ago

    Awesome movers they did a fabulous job for a good value! 10 stars!!! Bravo!! Will definitely hire them again!

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    1 year ago

    Flat rate per hour time starts when they arrive and they bill every 15 minutes great to work with

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    1 year ago

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    1 year ago

    Efficient movers. My furniture and fragile items were wrapped and protected. Great value and reliable. Highly recommend.

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    1 year ago

    Very nice people, highly responsive, good communication, honest & fair pricing. Thank you.

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    Review Highlights - Certified Moving Service

    Joe and his team were very reliable in terms of quote, communication and got the job done just as promised.

    Mentioned in 46 reviews

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    AAA Anytime - Driver translating and admitting that the cover showed up missing at delivery.

    AAA Anytime

    (127 reviews)

    Southwest

    I entered into an agreement with AAA Anytime, Inc. company for the transportation of my vehicle…read morefrom Oceanside, CA to Washington DC within a specified time frame (January 1 - January 2). However, due to the company's failure to fulfill the agreed-upon service, I was compelled to incur additional expenses including fuel, accommodation, and vehicle wear and tear during the unplanned journey. This resulted in financial losses and a breach of the contract that was signed for the transportation service. I made several attempts to communicate with the company from January 1 to 3 to arrange a suitable pick-up time for my vehicle. Despite these efforts, the company failed to retrieve the vehicle as agreed. On January 2, during a conversation with a company representative, I was subjected to unprofessional conduct as the representative resorted to aggression, implying that legal action for a refund was my only recourse. *They stole $1,200 from an active military service member*

    If you decide to use this company and your car is damaged, you can forget about this company…read moregetting it repaired for you. I shipped my pickup with color matched tonneau cover on it. The truck arrived with the cover ripped off and the driver made no mention of it until he was asked about it. He then proceeds to say it was ripped off during the trip during a "storm". Stated that he talked with his company and they will take care of it. Still to this day I have been trying to contact a manager from both companies and still no word. Only being told through email that I'm a liar and the insurance company will never take my case. The photos are all the proof that's needed. At Pickup photo (top on), delivery photo (top missing , driver included in the photo) and the most important evidence the driver admitting to the incident. Nothing else to prove! Stay away from this company! Misguided and no true leadership! Good luck speaking to a manager! I expect a response from them that calls me a liar and no insurance will honor my case etc etc. The company that Anytime INC hired did not actually have proper insurance to cover cargo (UNBELIEVABLE). I had to do all of that research myself because anytime never once gave me a call back when I told them I wanted to file a claim. Just want to inform the next upcoming victims. Only got a star out of me because I have spent close to $10k with this company shipping cars over the years (perfect experience) with those transactions. This one stings a little because as a loyal customer whose referred you to many others needed to ship cars, I received this type of treatment as a loyal customer. Never again! The one time they should stand behind their brand and they didn't left a different view on the company. Here's a new slogan for good practices in the future. "ANYTIME " y'all screw up as a company you should do right by your customers ALLTHETIME!

    Certified Moving Service - movers - Updated September 2026

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