I am a craftsman and when I buy tools, I like quality. I learned a long time ago that you can get the job done with cheap tools but your going to work harder to get the finish you want. At Westwood Power Tools you won't find a bunch of second rate tools. Everything there is quality. And the sales associates are knowledgeable and helpful. If you are a professional this is the place to go to get shop tools. read more

Eff the big-box and support your locals, this spot is worth going to if you need questions answered from knowledgeable employees, a tool repaired, or decent sized selection of used tools and machines. read more

Reliable, amazing customer service and I really enjoy buying there every time again. Highly recommend

Great Service Some Special Deals But Generally Retail Prices I'm a woodworker, so this place is heaven for me. Great professional grade tools. If you're looking for cheap Ryobi or Rigid tools, head for Home Depot. But if you're looking for quality tools like Porter Cable, Milwaukee, or Bosch, then this is the place for you. They are a factory distributor, so they have parts and accessories that you won't find in the big box stores. The guys there are super knowledgeable and service. Price can be an issue, and if you have a particular model in mind, it might be better for you to buy it on-line, but if you want service that comes with the purchase and the tool, this is the place to go. They also often stock used tools, or close outs at ridiculously low prices. read more

I needed a new switch for my Milwaukee sawzall... 20+ years old...and discovered they are a Milwaukee service center... thought to myself...great...close by I should be able to order the part. Called them on the phone to verify they were indeed a service center...they were... the gent I spoke with asked for my tool information... and believe it, they actually had the switch in stock and answered a quick question I had about the install!!! Price was right on the mark as well !!!!! read more

I came in looking for help fixing a broken kitchen stool and it was fixed within five minutes.

Here is one place they won't take you seriously unless you are male. Came in with a repair job the other day and felt torally dismissed.

Just had a great experience here. Juan helped me with all my questions, as annoying as I thought I was (being the novice I am). He didn't try to upsell me on anything I didn't need, and even steered me towards a refurbished jigsaw at a great price. I will definitely be back to finish setting up my shop. Thanks guys! read more

I've had a great experience here. Need a router bit but don't want to wait for Amazon? They carry a full cabinet of whiteside, amana, and others, though I prefer whiteside. Their prices are great too. They also have a ton of other tools/accessories and are willing to help you find what you need even if they don't have it in stock. Great people. read more

This place has some great stuff, the tools are mostly for carpenters, i.e. wood saws, etc... They are small and local. The issue I have is - the owner will NOT budge on the price. I was purchasing over $1600 in new tools, three items. He wouldn't budge on the price. So I ended up going somewhere else. Otherwise, they are great, I would just expect a place like this to offer a little price break on a local general contractor...oh well! read more

The "go-to" place for anything in your shop. Honest, capable technicians. Rebuilt a couple of my power tools and reasonably priced!

Top end tools sold top end professionals. Don't expect deals, but don't worry about getting burned. I just bought a slew of carpentry machines from them. They had pretty much all of them in stock, delivered and set-up within a day. Courteous professional service. Don, the owner, is a straight shooter when it comes to this business. He doesn't up-sell and is honest about where I could save some money. I've only had the pleasure of working with on of his techs, Juan -- but he's any indication of the kind of people that work there, I will never buy a tool from anybody else, nor have anybody else work on my stuff. read more

I've always taken are tools here but recently I had to take my SORRY CHEAP DEWALT circular saw to get the center bolt replaced, as its starting to look ugly. It took over 12 days to get in then when I asked the guy with curly hair to remove the nut that way I know it's the right bolt at the store he said it would cost me an additional $25. Wow that's how customer service gets over on you. I rather ship my saw in mail $12 n get a new bolt from DEWALT $2. Somethings aren't worth getting fix and that's includes employees who treat customers as a dollar $$ sign. Sad to see small biz treat customers now a days especially now that everything is box chain company's. But figured it out rather order off AMAZON $8 was double the price but when u get treated wrong that's what it comes too. I will just have to find another place to take are company's tools. read more

I contacted Westwood to see if they had a very specific (and expensive) laser device. Don, the owner, told me they had one in stock, brand new. Oh, happy day due to the fact that dealers all around me in the South Bay had none. When I arrived, his guy placed the case on the counter. The tape seal was already cut open. No biggie. When I pulled out the $500 tool it was obvious it was NOT new with a used magnetic stand and NOT clean tool. Don came out, insisting it was new just a display model. He then immediately starts to lay into me saying, "if you're not going to trust me, then don't do business with me. " That's exactly what he got. I'm supposed to put out half a grand on a USED display model, not knowing if someone has wacked it, dropped it, flicked the glass, been sitting in the sunny front window display? You're nuts Don. How about being honest with customers first about the product before they take off work early and sit in traffic for an hour and forty five minutes to get a lippy response. Bad form Don! I'd give you a Zero star rating if I could. read more

My experience with Westwood Power Tools was a dream! I came in with a broken 19v Kawasaki power drill that I thought was a goner, but after a quick discussion with their knowledgeable staff, we were able to pinpoint the problem, and replace the missing piece for $3.30, and I was in and out in under 10 minutes! Highly recommend!! read more

Terrible in fixing tools. I took in a nail gun and they took months in repairing after they had told me it would only take 1 week or 2 . It's too bad they are the only shop in my area . read more

yeah, im just a housewife. one who builds things, does a little plumbing and a little electrical. and a sculptor. so i know a bit about tools but not everything. and i can ask a lot of questions after i look over a bunch of stuff (and they let me look at everything without making me feel bad for doing it). they listen and answer everything (super knowledgeable) and they dont talk out of the side of their neck. if they dont have it, they order it and call you when it arrives. and when i break it, they fix it quickly and at a very fair rate. yes, sometimes tools are cheaper at home depot, but some of those sometimes i pay the little difference and support a shop thats been around since i was a kid. you know, my husband shopped there forever, his dad shopped there, my dad shopped there. i love westwood power tools. read more