I took my car to have it worked on and they figured out it was the pcm that was wrong with it. The…read morereceptionist forgot to order my parts when she was supposed to and they kept telling me days it would be ready and they ended up keeping it for 4 weeks and nothing got worked on, on top of that they had said my part was gonna cost around $600 dollars and said it was all gonna come out to about 3,000 dollars and that included labor as well. When I asked them why it was gonna cost that much they said it was because the part was a little more than they thought but was still around $600 for the part and couldn't tell me still why it was adding up to almost 3,000 dollars. I got a quote at Honda what it would be to fix my car and they gave me a quote for 1,000 for labor and part. Don't take your car here if you want to wait weeks on end and spend 2,000 dollars for labor.

From the owner: Superior Automotive provides full-service oil changes in Leicester, addressing the specific demands…read morehigh-elevation western North Carolina places on engine oil viscosity and fluid integrity. Seasonal temperature swings in this region stress engine oil between service intervals, requiring technicians to evaluate fluid condition before simply following generic manufacturer schedules. During each oil change, ASE-certified technicians inspect under-hood systems and check for early signs of wear or fluid degradation that mountain driving accelerates.

The service was friendly, fast and well priced. The owner fixed my tire without trying to upsell…read moreme. And he made sure he got it done quickly.

Chris the owner is a liar. He was selling a car out of his shop and we had a deal. Even spoke on…read morethe phone about it. He knew I was taking my entire day off of work to come and buy his vehicle. He Promised he would sell it to me. Well I took off of work for an entire day for no reason because this man is a liar And stopped responding. then marked it sold. He didn't respond until I found his address and messaged him. Shade tree guy

I can't even get into my vehicle after they touched it like the back hatchback will not open…read moreanymore because of what they did. I asked to have my battery checked on my mini Cooper and they did not itemize the list. They didn't tell me. They said they bought a tool to test it and that they cleaned the spark plugs but 30 minutes after leaving there my engine lights on and the car won't start when I went to go get tires and today I am leaving a Yelp because I can't get into my hatchback even the emergency pole. Whatever they did to it is f***** and it won't start and I gave him $100 for nothing. I expect a full refund. I demand a full refund

Great service and reasonable price! I had several alignment issues after hitting a large pothole…read more They were great with getting everything back in shape with a reasonable price.

I will not tell you the details of the work that I requested, but Mr. Levi looked at it and…read moreproceeded to do it right then and there and when completed it was done right and looked professional and there is no complaint about price. I am very pleased to have a business like that in our community. Thanks

I had a sudden break issue and they were the closest place they advertise. They advertise that they…read morehave you out in two hours, but it took closer to 10. They also quoted me a back breaking price that I later ran past my regular mechanic who I have been with 13 years. ( unfortunately he moved out of state). He said they were out of line. No way it cost that, even in these crazy times.

Kid working in the shop is extremely rude. Prices don't match what is on the board behind him. Said…read morethey don't pay him to change it. Avoid this location. Talked to Line-X corporate and they recommended the location in Franklin North Carolina

Steve came to my house to do two windows, about 4.5'x6' each. We weren't sure which amount of tint…read morewe wanted so he held up two of them, and when we hesitated, he said, "are we here to install or to shop?" I really should have told him to leave then. He was annoyed at every turn and after he tinted them we didn't like it and had him take it down. That was our choice and had nothing to do with the good job he did installing the tint. He asked if we were going to pay him and we told him of course we would since it wasn't his fault we didn't like it. He charged us $890 which I thought was way too much for two windows. I just think his attitude was rude and unprofessional.

Perfect job. My car is now a pleasure to drive . Safety plus privacy and no blinding glare. Perfect…read morequality.

I needed a starter replaced, and Hunter not only stayed in constant contact with me, gave me very…read morefair pricing, and showed up and did a professional, VERY GOOD job. I cannot recommend him highly enough! HE IS FANTASTIC

Hunter did a great job from the beginning phone call to the finished repair. Had some ideas over…read morethe phone about the problem I had with my 5th wheel and it turned out his diagnosis was right.Repaired it quickly and efficiently. A fair price also!

Got a oil change here after bad experience with another place I had gone to before. They not only…read moredo their work quick but all are very friendly. Was cheaper than I was quoted at other places but still a fair price. 100% recommend this place going forward.

Excellent Service and Great People! We've been bringing our…read morevehicles to Hillman Family Automotive for a while now, and they consistently exceed our expectations. With multiple cars of different makes, models, and mileages in our family, we've tested their expertise across the board - and they've handled everything expertly. The service technicians are both friendly and knowledgeable, taking the time to explain what your vehicle needs. The staff genuinely works with you on your specific needs and requests rather than pushing unnecessary services. Their service is fast without sacrificing quality, which we really appreciate when we're juggling busy schedules. As a first responder family, we're grateful for their support of both families and first responders in the community. They even went the extra mile by inspecting a used vehicle we were considering purchasing, giving us valuable peace of mind. Highly recommend Hillman Family Automotive for reliable, honest service in Sylva!

As an elderly, disabled woman with no local family, I rely on Jimmy's Automotive to keep my only…read moremeans of transportation - my car - running smoothly and reliably. I get very anxious when something goes wrong or I don't understand something about my car and the staff at Jimmy's is always patient and gracious to answer and explain, even if I ask silly questions. (And I do ask silly questions - a lot of them.) Jimmy's mechanics keep my car in good shape and help me have peace about its upkeep and maintenance. Jimmy's staff does great mechanical work and they really care about their customers. The Customer Service reps (at the desk) are really great, they work with me regarding appointments and the repairs that I need. I am so thankful to be a Jimmy's Automotive customer for several years and I'll keep coming back. I recommend them highly.

I am sure they had the best intentions; however, we brought in an old car with what seemed to be a…read morebusted radiator. They said they were busy, but they would do a thorough inspection. We said "we just need it running". One week later, we get a thorough list of things to fix, including "polishing the headlights" all with a sum total of more than we paid for the car ($4500 on a 2004 car that was worth $4000). That should have been our clue to go elsewhere, but we trusted them and moved forward with the critical repairs, unaware of any risks. In their defense, they did say it could also be the gasket, but we do not know what that means or what it costs. After spending $2000 we learn that yes, the gasket was blown and that would cost $3000 to fix. (meaning, if they had their way, we would have spent $7500 on a car that was worth $4000.) If we had been made aware of this potentially LARGE risk, we would not have approved of the initial repairs, we would have just sold the car for parts. But instead we were stuck with paying $2k for a car that wouldn't run or adding another $3k for a car that still would need a few things. They claim to excel in customer service; however I do not feel confident in their motives. To me, good customer service involves working together with the customer to find a solution that makes the most sense, and helping the customer make the best decision while understanding the risks. It's not selling a cake for 2000 people when you're only expecting 50 guests. We took the car elsewhere to complete the repair, not because of the price, but because we didn't feel we could trust them to provide information for us to make a decision appropriate for the age of our car.