Do NOT use this moving and storage company. They were once regarded as the best "white glove" option in town. No more. They "donated" many of my valuable items entrusted to them to store and then wouldn't do anything to go through their insurance or repay me. They also damaged several other items and most were not even wrapped. Be very very careful of Wetzel with your belongings. read more

I am updating my review. I appreciate that W&S saw my issues and dealt with them head on. Since being contacted they have made good on all of the issues I had during our move. Jake was really a pleasure to work with and appreciate his follow through on everything. read more

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We've been using Wetzel Moving company for over 10 years in LA. They are always dependable and amazing!!! Just had another move with them this week and again perfect as always!!! Happy Holidays!!! :) read more

I previously gave Wetzel an unsatisfactory review of my move in March 2023. As an update, I want to say that management reached out to me, listened to and took my complaints and concerns seriously, and made things right. I have been assured that procedural changes have been made that will prevent after-the-fact upcharges from being assessed. My faith in Wetzel (which had previously moved me twice flawlessly) has now been restored, and I would definitely use them for future moves. read more

Wetzel used to be a good company (I used them a decade ago), but they were a total disappointment for my most recent move in March. (They were apparently sold during the pandemic.) They gave a low bid that they then greatly exceeded, broke a glass shelf, left items behind, didn't wrap my artwork as I had requested. They also tried to add $400 to my charge without telling me; when I challenged the bill, they said it was an adjustment because the on-site guy had miscalculated overtime. But the contract didn't permit such an adjustment, and when I challenged it, my credit card company backed me up. If you use them, check your final bill because it's clear they think they can just charge more after the fact and hope you don't notice because you've just moved and are too busy to watch every bill coming in. read more

I definitely recommend this family business. The whole team is professional with positive attitude. It's a pleasure to work with them.

I had a difficult move from a residence I lived in for 15 yrs. These men came in & packed, labeled & loaded everything in record time. They were careful not to break or scrape your furniture. They were energetic & extremely nice. I would not have been able to survive this horrendous move without them. I will never use any other moving company than Wetzel, worth every penny. read more

We hired them to move our daughter. We could not have been happier. They wrapped the bed and frame helped box everything and moved it cleanly. It was a small one day job. The two guys were really nice and efficient. Great job. We highly recommend them. Just had the occasion to use Wetzel and sons again. Still same fantastic service. Trucks are impeccably clean! The two man team had a smile on the whole grueling 8 hours from loading to unloading. Edwin and Lupe were great. You ask for something to be taken or moved and the next thing you know it's in the air and on it's way. I consider this my second 5 star review! Keep up the great work! read more

Wetzel & Sons Moving & Storage - Movers Near Me - Pacoima, California

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As usual, a top-notch experience from these folks. The crew really went above-and-beyond to make it go smoothly.

They will overcharge you when it's time to get your stuff out of storage. Do not let them keep your credit card or you will never be able to stop them from ripping you off. Do not give them your bank account info for auto pay. Cost me $800 to retrieve 3 small boxes due to "shipping costs". Their truck drivers apparently earn more per hour than medical doctors in Los Angeles. read more

I just used Wetzel & Sons for my move this week and they were fantastic! Sal and Joey showed up on time and got to work immediately. I was moving out of a big home I shared with my Ex, so there were very specific things to move and not move - Sal and Joey only needed to be told once and they did everything perfectly. They both really hustled and got me moved into my new place fast. All my belongings were very well taken care of and they did not complain about anything, especially when it came to my one VERY heavy piece of furniture they had to carry up a flight of stairs with tight corners. Sal and Joe were hard-working, professional and friendly. I felt like they were my dad and uncle helping me move and that gave me the best feeling! Eytan in the front office was great to deal with as well and had excellent follow-up. I wouldn't hesitate to use them again. read more

Horrible experience. Family had used them before, this time a NIGHTMARE!!! Lost things. Broke things. Delivered our personal items from storage to a rental house we no longer lived in and that was sold. Our belongings sold with house and disappeared!!! Paid quote that included insurance in advance - during move given piece of paper to initial and sign that denied insurance. So now they refuse to compensate us for the thousands upon thousands of our personal belongings that they lost. Completely incompetent. Totally negligent. Try Russell instead. Wetzel is TERRIBLE and they conduct shady business practices!! read more

I've had the unfortunate situation of needing to move twice in a matter of three months due to a flea infestation in the home I lived in for only 2 months. I used Wetzel for the first move and another company for the second as their rate was 50% lower. Wetzel and Sons was professional, on-time, and did the job with no unnecessary frustration on my end, save some scratches they left on my floor that they removed promptly after I called. Wetzel over-delivered on professionalism and most importantly, packing my sensitive glassware and furniture. Not a scratch on anything and their packing skills were impeccable! There is one person at Wetzel I want to identify by name as he simply was outstanding in trying to get me the moving date I wanted and attempting to accommodate every request: Justin. Not only did he work tirelessly to help me, he was kind and had a bright sunny disposition on top of it. Thank you Justin. To compare, the other moving company broke three pieces of my furniture, two without repair, and carelessly packed two pieces of glassware together in wrapping clearly resulting in breakage. Some fragile pieces they simply threw in a box without any wrapping whatsover! Not only this, they were unprofessional while moving my things as I needed to tell them on 6 different occasions about items they were leaving behind. I've learned the lesson on "you get what you pay for". IF I have to move again, and I really hope that doesn't come any time soon, it's Wetzel for me! read more

Amazing, very friendly, clean, and careful movers!!! I had heavy and some mirrored furniture/items and they were extremely careful! Highly recommend!! read more

Surprised I hadn't written a review for Wetzel & Sons yet. We have used them 5 times now over the last 30 years. 2 personal moves and 3 estate pack & move to our warehouse. They know how to pack. We have never had any breakage. Each and every time, they have been early, efficient, quick and friendly. They are truly professionals! I have told any of my friends that would need them to call them. Pricing is in the market range of others, and they give value added service. Totally, totally happy with Wetzel & Sons. read more

Melissa in the office was great! She fit my little "moving emergency " in and saved me! The movers were very nice, communication was consistent, and they showed up early- professional and courteous all around! read more

Amazing movers . I have moved across country and lived all over southern ca . I have moved over 10 times since 2006. Wetzel and Sons is by far the best experience I have ever had moving . I only wish I knew to call them years ago . The lead person on my move yesterday was Angel. He was amazing and each of the six men who moved me were so professional and fast , unlike other movers . I have used all the big moving companies , and then independent ones and I urge you to use this company over anyone else . I have nothing to gain by writing this . I want to let all Yelpers know there is an honest moving company out there who go the extra mile for you . They were so fast compared to others . Worth every cent . I will be happy to answer any questions from anyone who is interested in hiring movers . read more

These guys are amazing! Fast, efficient, professional, covid PPE practiced, and careful with your things. We would recommend this company ALWAYS! We have used them several times before, for business and residential moves. A class act company for sure! Thanks guys, you always exceed our expectations! read more

We have moved with Wetzel five times and they are truly STELLAR. Antiques, precious items - nothing broken, nothing fouled up, everything like clockwork. On top of it, Daniel Wetzel, CEO, is an incredibly honorable man, who treats his employees very ethically and listens to his clients. Cannot say enough good things and would never move with any other company. HIGHLY recommended! read more

I highly recommend this company. They moved me last week from Valencia CA to Camarillo CA and made a very stressful experience into a very pleasant one. Everyone involved was so helpful and professional. The movers were so hardworking and everything was loaded and unloaded faster than I could have imagined. The final cost was within pennies of the estimate. No damage. No hassles. No stress. read more

This moving company claims to be "white glove" and they are very expensive (much more than anyone else) because of this. I spent well over $10,000 (yes that is 10k) for two moves out of my house, into their storage, and then back into my house. First, they under quoted me so on the day of the move they said that they couldn't get it all done. Because I had my tenant moving in the next day, I had to call and complain and then they sent more people which cost me double and overtime. They were also careless with packing but took their time carefully wrapping my bathroom trash bin but other items didn't fair well. We believe that they damaged things while they were packing - then claimed it was already damaged. Um, no it was not, but I guess now you just broke it and placed it into the box. Even though they "take" inventory, we are still missing a vase (maybe they broke it). We suspect they broke and damaged some items and then tried to repair with GLUE so that we wouldn't notice. We went snowboarding and realized my wife's snowboard bindings were both broken and then glued together. GLUED people! Thank god we noticed - we were on a mountain and had to rent new bindings because that is so dangerous and careless she could have gotten hurt -- they were the last ones in possession of the snowboard. Also, a piece of art was damaged but they said it was damaged "already" when they were packed it. Interestingly, they tried to "fix" this "already damaged art" by using super glue! Just something I noticed as I read the word "dameged" on the box. If you didn't do it, why would you even attempt to "fix" it? Also, the glue seems to be the same super glue used on the snowboard bindings. Interesting. There was also one item that was damaged that I had paid extra to box and crate (made for the item) so that it could be handled delicately. They said they would fix this "in house" and that I wouldn't even notice the damage and it would be like new. Great! Okay fine by me. Two months later, they delivered the fix and I was horrified. It was repaired so poorly and was unacceptable - it even looked worse. I spoke with Mike Wetzel (the owner) about it, he kindly offered to replace the broken part, for which he should have - but it took six months and I had to stay on top of it because they took their sweet time probably hoping I would forget. Mike also stopped responding to my email and call inquiries. I guess it is annoying having to come out of pocket for client damages . They also didn't return our 15 moving blankets that we purchased. Suffice to say - it is hard to find good moving companies, I thought I could spend more and have them actually care but, unfortunately, spending extra money doesn't guarantee anything in this case. There are better movers out there. I might recommend them for storage only. Good luck on your move. read more

Just used these guys to move me for the 3 time in 14 years. Each time I've gotten 2-3 other bids. They're usually the mid range. They did such a great job. They were so professional. So friendly and helpful and fast. But they're super busy and I couldn't get the move date i wanted. So had to move a few days later. They were also really good with follow up and checking in before my move date to see if I was on track, needed anything. I was mostly packed when they showed up about 15 min early on my move day. I thought I'd have time to catch up with the stuff but their crew was so fast I was scrambling to finish so they could get it on the trucks before they had loaded my 4+4 house! The estimator was right on the money. Even tho when lead guy showed up in the morning and I took him around, he said he thought they would need more time than was estimated. But he was wrong! They did allow for exactly enough time, trucks and manpower for my move. It was super hot out too and they were just there to help with whatever I needed! They didn't seem put out, or exhausted(which i'm sure they were) or wishing they had a different job. They made me feel like they were there to help ME! Plus they came up with a great solution when a couple pieces wouldn't fit into one room, after trying really hard. So much happier with the revised set up! Im a caterer and I have lots of fridges and freezers full of food and was expecting to get boxes from them to pack the fridge stuff (they said the freezers could stay full!) right before they were done loading. I went out to the garage to get started and one of the guys had already packed out the whole 7 foot fridge! And it was labelled outdoor fridge. Went inside and inside one had already been done. Last time I moved I had friends help me pack most of my stuff and hired Wetzel for 2 days to help me pack. Their packers were amazing. So fast we ended up only needing one day of their packers! . Everything fragile was wrapped perfectly and carefully. Only complaint was last time I moved 5 years ago, I told them to be careful with my very fragile original 55 year old Eames chair. And they did break it. They tried to fix after the move. They came and picked it and took it to be repaired. But it broke again exact same place the second it came back and I never followed up. . Haven't been able to sit in it since. But otherwise great experience and highly recommend! read more

Where do I even begin?! Matt helped my husband and I move into our house in Santa Clarita a couple of years ago, and Wetzel & Sons just helped us move five hours away to the Bay Area. We had zero time to pack, so they not only did the move, but the packing as well. These guys go absolutely above and beyond. They are all so professional, kind, honest, helpful, and hard-working. When we were trying to figure out the best placement of furniture items (our new house is smaller than our old one, because Bay Area), they moved things into different positions so we could see how it would look, and they never complained or made us feel like we were inconveniencing them. My dad came up with us to help unpack, and I was driving him to the airport so he could travel back to SoCal, he kept raving about how amazing the crew was. If I could give 6 stars, I would!! read more

The BEST ever! I have worked with Wetzel for over 15 years and have always been beyond pleased. I have used them for packing, moving and storage. They pack things the most professional way and protect all of your stuff. They are thoughtful and plan out the move so that it doesn't take extra time. I have also been to the storage facility many times and it is the most organizing, clean storage in all of California! The office staff goes out of their way to make things the way you want and need it. The moving staff is really nice and helpful. I could go on and on about Wetzel because they really are the best. Oh, and the prices are amazing! Look no further, you have found the best with Wetzel. read more

if you are looking for extremely professional, courteous ,and caring movers look no further then the lovely boys at wetzel! we recently moved my mother into a smaller apartment and she was very nervous to move in general joey g, jerry g,juan m and jesus p treated my mom with respect and care and also helped her figure out where the best places were to place her stuff in her new smaller apartment! they work quickly and are pros at what they do! there is a reason i hire them for every move! thank you wetzel and sons for another safe and easy move!!!!!!!! read more

First, I couldn't have asked for a nicer group of guys to pack and move my two bedroom apartment. Christian and his team arrived on time and they were professional, clean, courteous and efficient. From the moment they arrived, they started working right away without wasting any time. They were careful with all of my belongings and they took the time to wrap each piece of furniture with plastic wrap. For past moves I have packed everything myself, but this time I needed the movers to pack the kitchen, clothes, bedrooms, and office because I was physically disabled. They packed everything at least as well as I would have done it myself. Hands down the best movers I've ever used. Prior to the move Matt came to my apartment to look over my belongings and sent me a thorough written estimate of the costs. He suggested that they pack one day and deliver the next day to save me money by avoiding over-time charges. The estimated move time and the quoted price were dead on. They are honest and don't try to rip you off! The other moving companies that I spoke with only gave me an hourly rate over the phone and said that the packing materials were extra. They wouldn't provide an estimate of the total cost. Aton (in the office) did a great job of keeping me informed all through the process and everything was communicated to Christian and his team. read more

While I did not hire this company directly, I was involved in a move with this company and was incredibly impressed with their professionalism and how friendly and helpful the crew was. As a Professional Organizer who often manages moves on behalf of clients, I found this company to be one of the best I've worked with. In fact, when discovering a client is moving to Southern California (from SF) I called them up to work with them. These guys are white-glove and well worth their fees. Take it from someone who has worked with a dozen movers all over the country - these guys are great! read more

We recently moved from our large family home of 30+ years and the Wetzel and Sons Moving and Storage team were absolutely amazing! They made an overwhelming situation so much easier and much less stressful. All of the men were professional and wonderful to work with. We were not the most organized people as we had not moved for so many years but they were extremely gracious and helpful and took such good care of our household treasures. We highly recommend them and would not use anyone else! They also provide storage at a much better rate than the company we used previously. read more

I've moved 8 times in the last 10 years and Wetzel's is the most professional moving company I have ever dealt with. Luis in the front office and Luis and Harold on the front lines were all awesome! Wow! Wow! Wow! So happy we chose them for our complicated move including multiple stops and a difficult (read: many regulations) building. read more

From the moment I called and talked to Renee, and asked her if the company would do a small interior move, I thought OMG customer service is still alive and well. My husband is in hospice and we had to make short timeframe moves to accomodate a hospital bed and ensure his safety. Renee went above and beyond, fit us in their schedule within 2 days, thank you thank you!! In addition, the guys she sent, Gregorio and Felix were quick, kind, and efficient and had quite a sense of humor. They made short work of the numerous moves and if I had to rate them on a 1 to 10 scale, I would give them a 50. I will recommend this company to all my friend!!!! Thanks again Renee,Gregorio and Felix, you really out did yourself today. :) read more

Simply put, outstanding service. We were in a bind due to COVID-19 and Wetzel & Sons were exceptional to work with. Not only did they work with my schedule but they stored, donated and delivered items in a very professional manner. I had a couple of follow up requests which were always met with a smile and done promptly. Highly recommend Wetzel & Sons. read more

We recently moved my parents from their home of 45 years to an apartment closer to me and 60 miles from their home. Wetzel and Sons were amazing! They were fast, efficient, courteous and the final bill came in well below the original estimate. I cannot say enough about the entire team but must do a shout out to Luis, Miguel and Lupe, who were very professional and ensured the moving process went off without a hitch. I highly recommend Wetzel and Sons for your moving needs! read more

Wetzel & Sons are thee best movers! I've used them twice, last March (2017) to help move some bulky items out of storage and haul away a old mattress. They were flexible for the small amount of time needed for a pretty simple move. They were professional & on time. Very careful and courteous. They helped me with a move 25+ years ago with the same professional courteous manner. Luis in Sales couldn't have been more helpful on the phone. Save yourself some aggravation and call them first! I think you'll be glad you did. After you talk to other rude obnoxious moving companies that make you feel like you're bothering them trying to get a quote or check availability, good grief! Wetzel & Sons is thee best!!! read more

Wow, the guys were amazing! Used Wetzel & Sons for long distance move and I can only say those guys did an amazing job. I looked at the reviews before picking this company and I was definitely very happy with my choice. The estimate was on point, the guys took a great care of our furniture, no issues, no surprises! If I could I would give 10 stars! read more

I have used Wetzel & Sons before... decades ago to move me locally within the SGV. I called several movers to get quotes for my most recent move. I felt really comfortable with Mark - solid communicator regarding the fees associated with what I wanted. I also needed a stress free experience and that is exactly what I got. He sent me a DREAM TEAM of Adam and Santa to pack and move me. I was in my typical form very unready for this. The fellas stepped right in and got to work straight away. The were clearly very skilled packers and understood my wishes to have TLC on the contents of my mothers hutch. They were patient with me at the new place when I asked for strategic placement of all the furniture pieces and boxes. If I had a bigger budget, I would have said YES to their offer to unpack all those boxes too. Solid move thanks to the guys at Wetzel & Sons. Highly recommend! read more

These guys are amazing. They have moved me several times ( packing up too). They are careful and efficient. If you need it done they do it with a smile on their face . They make moving a pleasurable experience. I highly recommend them for anyone who needs to move!! read more

I don't understand why this company has a 1 star review. I recently moved to West LA and a good friend of mine, highly recommended these guys. These guys do it all - moving, packing, unpacking, packaging, and they even cleaned up the mess of boxes and trash. Everyone I spoke to and met was very helpful and patient with my situation. My friend warned me that they get booked up quickly, especially on short notice. But they were able to get back to me and fit me in, within a few hours. All the movers were VERY careful and professional about moving my stuff. Once they got started, they were done in no time. I usually move things myself and it's always a big hassle - typically, I rent a U-Haul. This was the first time I went to a professional moving company to handle it. I really dislike moving... in fact, I HATE it. But for the first time, these guys made tolerable and painless. I would definitely use these guys again. read more

I absolutely must take the time to post a review of this company because they are AMAZING on every level. I have used this company many times in the past for personal and business needs and have ALWAYS been completely impressed with their service. From Luis in the office, their personnel at their storage facility, to the men in the field (Joe and his crew), they have exceeded my expectations in terms of customer service, professionalism, and efficiency. They really do make your move less stressful. LUIS, a huge SHOUT OUT to you for being so responsive to my every moving and storage need and to the owners for going the extra mile to accommodate their customers and commitments amid this COVID-19 issue which is constantly changing business' protocol. read more

Wetzel and Sons is a top notch company! Every step of the way, every person involved was great. Daniel responded very quickly to the quote request and follow-up messages. He called when he said he would, and was always very friendly and professional. Kim in the office also was great. She called when Daniel told me she would, and was also very friendly but professional. Jose and Freddy picked up the items at my mother-in-laws house and she told me they were fantastic to deal with. Showed up right on time and loaded the truck very quickly, and with a smile. When they delivered the items to my house, again they were very quick and professional, and had smiles on their faces. You can tell they are happy to be working with Wetzel and Sons. I will definitely call again when I need anything moved, and will tell friends and family to do the same. read more

My move was fast, efficient and accommodating. The movers were very nice and polite, and I am very satisfied with my move. I will be recommending them to all who needs to move. read more