Okay, so the last time I went to a Wetzels Pretzels it was... sad, disappointing and infuriating. It was many years ago but I'd been informed that the Almond Crunch was discontinued (MY FAVORITE thing on the menu). This time, I spotted a smiling employee handing out free samples of their cinnamon pretzel. I tasted it and was so happy, I decided I might as well buy this flavor and give Wetzels another chance. Mind you, I hadn't looked at the menu yet... to my surprise: THE ALMOND CRUNCH WAS ON THE MENU. I was ecstatic. All felt right in the world. Sure, there's plenty of chaos going on around the world. But this, this felt like a little bit of peace and tranquility. This Wetzels restored my joy and gratitude for the Almond Crunch pretzel. Thank you. read more

Wetzel's Pretzels - Almond Crunch!!!!!! - Pretzels Near Me - Canoga Park, California

It was Monday, 2:30 in the afternoon. The mall is dead. There is no reason why one should mess up our order. My son and I have been craving pretzel bits and pizza bits, so we placed an order. We didn't order a whole list; just those two items. Also, i ordered my pretzel bits with no salt and with cheese sauce. As soon as we got home, my son noticed my pretzel bits had salt and no sauce!!! Whyyyy!??? This is madness!!!! To top it off, we paid $24 and some change for those two items! Ridiculous! It's fair to say that we are not getting food from this place ever again! It's really frustrating! I came from work and all tired and this is what I get??? I guess it's my fault for not checking, but they should also double check customer's orders. read more

Went recently to this location at the mall with a friend and considered buying a pretzel. However it was seemingly hostile as a woman in a blue shirt was yelling at her male coworker. It was quite the display, ended up leaving and coming back for one much later. Pretzel was okay, but they are all over the place. read more

This week I hit Wetzel's Pretzels 2 days in a row:) Lol. Hadn't eaten anything and I was craving one. They are always fresh with the perfect crispy crust on the outside and soft doughy texture on the inside. I like mine without salt and every now and then I like to dip it in a little brown spicy mustard! It's the New Yorker in me:) Perfect size for one but if you have your daughter with you, "she will beg for a piece. And you know, if she begs for 1 piece, she will want more... and then a drink to wash it down..." lol They offer hot dogs rolled in a pretzel, pizza pretzels, jalapeño pretzels and cheesy pretzels. They have icees, lemonade, fountain drinks and water to help wash down your yummy soft pretzel. The employees are friendly and someone is in the background making the "pretzels." *Unfortunately, the price of one plain pretzel is almost $6 :( Crazy! read more

Wetzel's Pretzels - The counter at the Westfield Topanga Mall - Pretzels Near Me - Canoga Park, California

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Came to Topanga mall Sunday afternoon. Was completely backed. We decided to stop at the food court to order some pretzels from Wetzel's Pretzel. The line was super long but moved quite quick. The cashier was friendly. We ordered a number #2 and #3 (see pics). As always, the pretzels were super fresh, warm and perfectly salted. The ratio of cheese sauce to pretzel is perfect. I just wish they had a smaller size. The order portion is huge and definitely shareable, but OMG I can't believe how expensive this place became. Almost $33. That's insane. Nevertheless, its fresh and good and lemonade is freshly squeezed. read more

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Some of the older ladies there seem to have a nasty attitude towards the young cashiers. The place is super gross and unhygienic and they have roaches but are trying to hide it.The food is sometimes good but I've found hairs in there. A girl at the front with short brown hair and glasses is so kind and lovely she was super kind and fast to give me my food and was patient with me. The girl next to her tho was working super fast but not so nice. read more

Love the nostalgia of getting a pretzel in the mall. It was a regular thing I did in high school with my friends. I wanted a jalapeño pretzel so I waited for custom order. Didn't take long. Turned out very well. Lots of seating and people watching. Upscale atmosphere. Topanga Canyon is my favorite mall. The pretzel definitely satisfied my cravings. I love adding a sauce to dip. I used jalapeños cheese sauce. read more

Wetzel's Pretzels - Jalapeño pretzel and jalapeño cheese - Pretzels Near Me - Canoga Park, California

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We love whole pretzels, bites and lemonade sold here. Service is fast & courteous staff. read more

Wetzel's Pretzels - Pretzel bites Jalapeno Cheese Melt - Pretzels Near Me - Canoga Park, California

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I was just there and craved the small cup of pretzel bites! $11.50! I walked away. The cashier was so sweet though. Has this world gone mad??? read more

Kayla did a amazing job preparing my pizza bites they came out delicious . She knew just what I should order when she asked me it's like she read my mind. Amazing customer service! read more

I've always enjoyed this place. However, I was there over the weekend and ordered an almond pretzel. The price on the menu read $6.99. But when the associate rang it up it came out to over $10. He went on to tell me that they had changed their prices a while back. While the associate that was helping us was extremely nice and professional, I found it very unprofessional to list the pretzel at a certain price, but then charge people a different and much higher price. I went to auntie Ann's and got the same almond pretzel for $6.99. read more

Delicious bite sized cinnamon pretzels. Just the right amount of sweet. Shareable item! Wonderful service and perfect temperature. Refreshing slushie flavors available. Easy to find spot in the mall on the second floor next to the food court. read more

Wetzel's Pretzels - a variety of pastries - Pretzels Near Me - Canoga Park, California

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Stopped by for a snack because I was really craving the Dog Bites. It wasn't busy for 5:45pm on a Wednesday at the mall. I waited by the counter for a few minutes as I watched an employee rolling out dough without acknowledging me but then Melanie came out from the back of the shop and approached me to take my order. She was very friendly. She wasn't able to find my number or my email in the system for the rewards but she gave me my receipt and simple instructions to download the app so I can get points for this order. She gave me great service but unfortunately the price for a cup of Dog Bites was $10.49 and a regular size Raspberry Granita was $7.49 for a total of $19.69 after tax. That's a dollar for each Dog Bite in the cup. It was delicious but I think the company could price it more realistically. Plus, Melanie informed me that a side of cheese/sauce would be an extra ~$2. I think the prices are a little too steep for my liking. read more

Don't spend money here. You're being ripped off A half a cup of bread and mini weenies. $10. Gimme a break. I just got this for a quick nibble and was scammed. What a joke. I'll never buy food here again. read more

Wetzel's Pretzels - Yea ok. - Pretzels Near Me - Canoga Park, California

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Gave me the wrong food and didn't wanna replace it when I had the food and was there less the 5 minutes prior. Terrible customer service the girl didn't wanna work with me and I even had the food. read more

These were the best Pepperoni Pretzels EVER! Soft, hot, buttery and delicious! Great customer service and very conveniently located in the food court! My daughter got the mini cheese dogs and she said they were absolutely delicious and hot! When I visit this mall Again I'll definitely come back to this Wetzel's location! read more

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There are currently 2 Wetzel's Pretzels in the Westfield Topanga mall, one on the first floor just outside of Macy's and the other in its newest location (adjacent to the Dining Terrace, a.k.a the food court) on the second floor. This location recently moved from their second floor location just outside of Sears which is also closed. The old location didn't seem to get as much business, and seems a bit run down now that I'm looking at it. Now that they are right across from the food court, foot traffic seems to be way up. Wetzel's has always been known for handing out samples of either their pretzel products or their frozen slushy drinks to entice customers in, and it seems to work. Their pretzels are prepared fresh daily and they have a variety of dipping sauces to compliment your treat. They also have sweet or savory options like a pepperoni pretzel, a cinnamon pretzel, or a pretzel dog. Fountain sodas are a good price, and always seem to be carbonated correctly. This Wetzel's looks very clean and they did a great job with the relocation. If you are in the mall, come stop by their newest location on the 2nd floor. read more

Wetzel's Pretzels - Pretzels Near Me - Canoga Park, California

This place is over priced and when I asked for a refund they refused!!!! They were very rude when I attempted to walk away the cashier blew her breath and said ughhhh really loud. Not professional at all! read more

Rip off and disgusting I got a half cup of cinnamon bites for 10$ and it was old and stale first time I've gotten sick from outside food for a long time currently writing this while in pain stay away unless you love being ripped off and food poisoning read more

A bag of pretzel bites from Wetzel's is the perfect snack to wander the mall with (in my opinion). Squirt on a little mustard and you're set! My only complaint with Wetzel's is that their bites often come off very greasy. I'm sure it's just the butter they use to hold the salt but you will definitely need a bunch of napkins to wipe everything off as you're eating. Staff here is also always incredibly friendly and helpful. You really can't go wrong here. read more

Got to the mall early for my eye exam and treated myself to a soft, warm Wetzel's Pretzel while I was waiting for my appointment. So glad I did. Mmm.. I got the plain original one with no salt, and it was hot and fresh at 5:40 pm on a Tuesday evening after work. With a slightly crisp crust, soft and chewy on the inside, and slight buttery taste, this pretzel fulfilled all my dreams and my heart's desires... even if it was just for the few minutes while I devoured it. I can't recall the last time I had Wetzel's. One of my friends swears that Auntie Anne's is better, but I had a pretty yucky hot dog pretzel from them at the Houston airport last month. Ick. I think I've fallen in love with Wetzel's again. I used to work there when I was in undergrad at UCLA, and you KNOW the place is good when all the workers there spend their OWN money to buy pretzels from the store they work at and pay FULL price. Haha. It's not cheap at about $4 for a plain pretzel, BUT TOTALLY WORTH IT for a yummy treat to myself after a hard day at work. :) read more

Wetzel's Pretzels - Got to the mall early for my eye exam and treated myself to a soft, warm Wetzel's Pretzel. Mmm.. - Pretzels Near Me - Canoga Park, California

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Quick and fast friendly service if you're looking to grab a quick bite at the mall to recharge. Have a few good options but obviously the most unhealthiest thing you can eat here but it's so good you can't say no at times. Got the Jalapeño Cheese Hotdog with the Jalapeño Cheese dipping sauce. read more

Wetzel's Pretzels - Jalapeño Cheddar Hotdog with Jalapeño Cheese Dipping Sauce - Pretzels Near Me - Canoga Park, California

delicious pretzels as always..! sometimes there is a line but always worth the wait...! read more

Fast and friendly service for a tasty treat or two! My son and I stopped by to grab some pretzel bites and found out that they were not yet ready. The kind young man gave us the timeframe to come back and had a bag ready and waiting when we returned. The cinnamom pretzel bites were generously flavored and toasty warm. For the price, the bites are a great value as they are easily shared. We also tried a cheese pretzel and it was heavenly. The counters, trash, and surrounding area were all spotless. Not the healthiest treats in the mall, but it's a fun splurge while you're walking around enjoying the cool air conditioning on a sunny day. read more

Love love love their pretzels! If you have a sweet tooth the sinful cinnamon is the way to go. It's unbelievably good. Also the jalapeño cheese pretzel is such a great savory snack! Definitely must have their pretzels, you won't regret it!! read more

Can't/won't recommend-sorry. I needed 2 pretzels and an "old" one was on display. Fresh ones got out and i wanted both fresh ones (who doesn't); no can do... got the old one. Would it have been that much trouble? So much for customer service from this place. read more

Asked for glaze on two order of bitz and barely got any and they used a cheap paper bag so what little glaze they gave us soaked into the bag. Got 2 regular pretzels too, my family said they were undercooked. I usually go the one downstairs by Macy's, should have gone there instead. If I hadn't already left mall I would have gone back to get a new order or a refund. read more

Horrible service. The girl at the counter who seems to have had too many wetzel's pretzels herself knows nothing about customer service. You're selling pretzels...not diamonds..chill. If I'm asking for a fresh pretzel then I want a fresh pretzel, not your dumb excuse about how they are all fresh. No..I saw them laying there for awhile. I was not happy. read more

The service was nice. I have a five-year-old I dropped her pretzel bites and I asked them for a new one and they said no. The manager did not speak English which I thought was strange and unprofessional. Just a bad customer experience. I will never go back to this location again read more

This is the original Wetzel Pretzel from the old Topanga Mall before it was upgraded and pimped out. Now there are two Wetzel Pretzels but we have always come to this one to get food. Their sausage wrapped Hot dogs are awesome. Especially when you get some of their mustard sauce to go with it one top. How bout some lemonade. read more

if i could give this place a negative star i so would, not only is the food so damn expensive but it's just so trash. they didn't have anything prepared like literally everything is stale. read more

Every time I go shopping I stop at Wetzels pretzels for some mini bites hot dogs. Today, they didn't have any on display, so i waited about 10 minutes while they made fresh ones. Delicious! Guys were very friendly and provided great customer service. read more

Wetzel's Pretzels - Pretzels Near Me - Canoga Park, California

I love their plain pretzels because the salted pretzels to me are way to salty but that may just be me, my husband absolutely loves the salt on the pretzels. You can also get flavored pretzels like sour cream and onion or toasted almond. They have a few dipping sauces that they do charge you for. I also love the frozen lemonade, they also give you the option of strawberry lemonade. read more

I love the cinnamon pretzels. They're so good I stop your every time I let them all. Everyone here is really nice it's been the same guy this whole year and he knows we knows that I want to order. Ask for extra cheese cheese sauce read more

The pretzels are to die for! Add cheese sauce and you'll be in heaven... until you run out! The pretzels are delicous, I'll give them that. I think they taste better than Auntie Annies. The prices though... are insane! It's almost $4 for one, a pretty expensive snack that does not fill you up! I would love this place if the prices were more reasonable. You can spend a lot pretty quick and still be left hungry. read more

Kind of lame for then not to have any pretzels made and ready to sell so they force you so spend more on the bits if you want something.

Awesome staff! They are always so friendly and keeping everything fresh & tidy. I will 100% be back soon for more.

I like to keep it simple usually, salt and butter pretzel with the pizza sauce... sometimes, I go all out and get the cheese one. mmmmm.. good stuff! read more

So I go to the northridge kiosk at 10am on April 24 and this young girl with bright pink lipstick walks up and says "yea". No hi no good morning just yea. I ordered and gave her my money she gives me my change and says "here". I replied thank you. No thank you no have a good day nothing but a yea and here. Kinda rude. No customer service at all. read more

Today I saw the nastiest woman yell at one of the employees here. The man stayed calm and collected while this awful woman screamed in his face for what seemed like nothing at all. I cannot stand people who decide to take their misguided anger out on people in the customer service industry. A+ to the gentleman that had to deal with this nightmare of a customer. read more