DO NOT USE. They were caregivers for my 89 year old mother...everything was fine until her…read moreinsurance denied payment - and found that payment was denied because they were not billing correctly and also were "cutting and pasting" their services. It was eventually paid however, in the meantime because we determined what they were doing - they sent a 30 day notice letter which means they will no longer provide services in 30 days - this notice is required. Because we received the letter they just stopped sending anyone!! Also, the caregiver we had advised us she was being paid cash and they used a check cashing service paying her cash and taking the charge out of her check!! Left us high and dry!!! Also, we wouldn't know until that day no was would show up because they were "sick" or kids were...and was my 89 year old mother with Parkinson's without care!!! Again, DO NOT USE!!

From the owner: Our business specialized in helping our clients live independently in their own homes. We provide…read morea range of services and go beyond your expectation on delivering excellent services. We provide the best caregivers in the industry and pride ourselves in customer services.

My husband and I enlisted the services of Assisting Hands nearly two years ago when we were in town…read morevisiting my mother and father for a party. Although we are only 3 hours away, we realized during that visit, three hours was way too far to effectively take care of Mom and Dad. Mom has always taken care of everything for Dad. My father has Parkinson's disease. It wasn't until this last visit that my husband and I could clearly see just how badly an extra set of hands was needed for my father's care. We interviewed three Home Health Agencies and without a shadow of a doubt, the entire family chose Assisting Hands. Not only were they competitive from a price standpoint, they were one of the few companies with the credentials we were looking for. We even met the caregivers who would be working with mom and dad before we had to leave to head home! I talk to Linda (Mom and Dad's Caregiver) nearly every night and she feels like a member of our family. I haven't seen Mom and Dad this happy in a very long time. Linda, Mom and Dad, go on outings, the house looks great, mom and dad are well taken care of and my husband and I are actually sleeping at night without worry! I love Assisting Hands and we have sent everyone we know struggling with similar situations to Assisting Hands!

I can't thank Assisting Hands and their staff enough for stepping in to care for my parents when my…read morewife and I relocated out of state. We had the biggest decision of our lives, accept a job that would be an unbelievable opportunity for my wife, the kids and I, or turn down the opportunity to stay in Ohio with Mom and Dad. My parents were excited for us and the new possibilities our my career decision could give my family, but they were in denial about how much care my wife and I were providing by living a block away. Dad suffered a stroke in 2010 and his physical condition had really limited the things he could do. Mom never had a driver's license so my wife took them everywhere during the day and in the evenings, I was responsible for transportation. We never minded caring for them; it became second nature for all of us. I saw a commercial for Assisting Hands Home Care and it felt like the commercial and their services were reaching straight out to us! It was as through the stars were aligned and I was meant to see that on TV. It was on a Saturday but I called the number. I couldn't believe, I actually got a live person who had the ability to come out within a few hours of the call and coordinate a complete plan with all of us. The owner even called me herself later that evening and we talked for almost an hour. We had two weeks to get into temporary housing for my new job yet we had everything figured out within 24 hours. Mom and dad were somewhat resistant but after meeting their caregiver, it was like this was just the way things were meant to be. Although we are further away, wither my wife or myself manages to come up one weekend a month to stay with my parents. They look better than when we were taking care of most of their needs. Although we didn't know it at the time, I think the stress and large responsibility weighed on all of us when it was my wife and I as the sole care takers and in turn, my parents had so much guilt but knew deep down then needed us. Assisting Hands has given us all peace of mind and comfort in their services! I love the company, love what they do and would recommend their services to anyone who needs the help!

With working full time Ultimate Home Healthcare is very convenient and provide quality service…read more With the excellent support and service from this very nice establishment I would do business with them again. The Leadership team were very resourceful. The service was very nice and time.

For my parents on Medicaid Miriam was pushing a facility with bad reviews and plenty of complaints…read more Miriam didn't put many efforts into finding facility either, instead Miriam was telling me how limited options were, and found just one bad option.

If you are like me when faced with helping aging parents downsize and find assisted living and…read moreprogressive care options you will be overwhelmed and not know where to start. I was lucky enough to be introduced to Miriam. She was knowledgeable, patient and incredibly helpful when helping me find a place for my parents. My mother was moved into nursing care at a facility to recover from surgery and then almost immediately covid hit. This was unfortunaty nefore we could move my father into the assisted living wing. Because of covid my parents were not able to see each other for months. My father was not doing well without seeing my mom. I decided it wasn't working and we needed to figure our a better place for them. Miriam stepped back in and helped me find an almost brand new care facility that because of its high vacancy rate was able to accomodate my parents seeing each other daily. They have been married almost 50 years and this was a quality of life issue for them. They have been in Smith's Mill for about a year and a half and receive excellent care there. I would 100% recommend Miriam to anyone with elderly parents looking to find them daily help.