I LOVE Dr Falcone!! I've been seeing her since 2021. My GYN MD had retired & I was so nervous in…read morefinding another exceptional GYN & a co-worker who has a 2nd job in L&D recommend Dr. Falcone as she has worked with her in delivering babies & had nothing but nice things to say about her & she was 100% right! Dr. Falcone doesn't deliver babies anymore & I only need her for GYN needs as I'm not looking to get pregnant. She always arrives in the exam room with a big smile, she's super friendly, knowledgeable, gentle, caring & doesn't make you feel rushed. She's a great listener to any concerns or questions I have. One time when I arrived for my yearly exam I was super stressed after getting some bad news from my job & she actually took the time to let me confide in her on what was going on. This was so appreciated & she didn't need to do this for me, thank you because it helped to talk about the issue with the 1st human I happened to come in contact with after getting the phone call from my boss. I did have an issue with a staff member while waiting to be seen last year. She didn't normally work the front desk but she had a horrible demeanor & wasn't very professional. I did find out today that she no longer works there & that the doctor's had replaced their staff due to having too many issues with them so if you have run into any issues with them please give the doctor's another chance. I even had an issue getting a hold of my MD's MA last year & scheduling an appointment earlier this year. It does make it hard for patient's when they love their doctor but not their staff & unfortunately unprofessional, uneducated & rude staff can affect their practice. I was glad to know that something has been done about it. I love how they have their own lab in house so I don't have far to go when I want blood work done with my yearly exam. The phlebotomist has always been really nice, professional, gentle & friendly. I don't usually have to wait long to be called back & review home meds & what I'm in the office for. I do find it odd that the only vitals that the MA takes is your weight & blood pressure. No heart rate, respirations, temp. or your height. I have run into having trouble in not being able in getting an appointment for a "problem" in a timely manner which can be frustrating if it's something that needs attention & may be gone by the time you do get an appointment. I like when doctor's leave some extra time in their day to fill these requests. I'm so thankful that I have found Dr. Falcone after having my previous, young GYN retire back in 2020. 5 STARS for Dr. Falcone!! Thank you!

Henderson Yelpers, I…read moream very happy with Dr. Falcone. First, she is such a positive energy. She is also a wealth of information when it comes to women's health. I see her for my annual Pap and now I am seeing her for perimenopause symptoms and hormone replacement. She is so attentive and doesn't miss a step. I had tried the hormone pellets and they were great just not sustainable realistically long term financially for me, because insurance doesn't cover it. $500 every 3 months is tough for me so I was looking for another option. She asked all the questions for me so that I did not have to know everything to say. She even had information preprinted and gave it to me so that someone my age knows what I need to be doing for myself and my health. I was given an option that would be more affordable and I left the office feeling empowered and hopeful that I will be feeling better soon. She encouraged me to follow up in 9 months. She said she would refill my prescriptions and the back office staff asked me to call to schedule my appointment for October in April when the that part of schedule will open up. The office is busy and there are multiple doctors working and seeing patients. The front office is running smoothly though. I felt like they were pleasant. They have a long lobby with several areas with chairs to sit. The nurse that brought me back, took my vitals, roomed me, and was very nice. I recommend this office and especially Dr. Falcone. She is top notch. Very professional, knowledgeable, and has an excellent bedside manner. I am grateful to have her as my doctor. I would call ahead to check if they are contracted with your insurance and make a an appointment. They are conveniently located in Henderson and they are in a medical complex with a lot of parking. I definitely recommend Dr. Falcone if you need an Gyn.

They never call back. I've made multiple attempts to contact this office and have yet to receive a…read moresingle response. I submitted an inquiry through their website and followed up with two phone calls, both of which went to voicemail--and neither was returned. If it's this difficult to even get a call back for an appointment- it doesn't inspire much confidence in the level of care or service once you're actually a patient. Would not recommend based on this experience alone.

I didn't even get the chance to be a patient because the staff was so rude over the phone. A friend…read morerecommended Evolve Gynecology, so I went online and requested an appointment. They called the next day and left me a voicemail. When I called back, the first girl who answered was polite and helpful. She put me on hold to check if my insurance was accepted, but the person she transferred me to had a nasty attitude from the start. She was unfriendly and informed me the next available appointment wasn't until November. I was willing to wait, but her attitude instantly turned me off. I don't want to go anywhere where the staff is rude. The reality is, patients deal more with staff than the doctors themselves, and that experience should at least be pleasant. This clinic needs to understand that their staff is the first impression, not the doctor. If calling or walking in means dealing with rude people, it doesn't matter how good the doctor is, I won't be going there.

Complete Care OBGYN is located in a busy area along Warm Springs in Henderson, next to places like…read moreTarget, Sprouts, Barnes & Noble, TJ Maxx, and a lot of food and retail spots in general. The location is super convenient for running errands, as places like the post office and UPS are minutes away. The initial scheduling was easy. I requested an appointment online and they reached out via phone to confirm the appointment and gather info. Check-in online was also really easy. I arrived about 20 minutes early for my 1:15pm appointment, but the doors were locked until 1:00pm due to the lunch break. Luckily I didn't have to wait long. A lot of people were waiting in line to check in, but check-in was really quick. There was plenty of seating in the waiting area and a spacious accessible bathroom. The wait after the actual appointment time was only about 10 minutes. The practitioner who brought me to the room and did vitals and initial notes was really friendly and helped me feel comfortable. The room itself seemed like it needed an update. It seemed clean enough but a little rough around the edges. It wasn't very comforting if you were going off look and feel alone. Once I was in the check-up room, I didn't wait much longer for Nurse Garcia. She was very friendly, energetic, and she made the appointment as comfortable as possible for me. There were some things she needed to pass along for a future appointment with the gynecologist, but she did offer helpful details about my condition as well as a prescription that I read beforehand could be helpful. I felt like I could trust her expertise. All-in-all, the appointment went smoothly and I wouldn't mind returning based on my first experience here!

Dr.s are great, BUT the front desk / phone systems!! They never answer the phone, it will say what…read moreposition you are in and by the time it says position 1 it tells you to leave a message. I have been calling since they opened and it's not going on 2pm. Now I called back and says I am in position 6.....HOW!??? It's a complete waste of time!!!!!!

I've been Goldilocksing around various WHASN locations & gynecologists for ages. At best, the…read moredifferent facilities and providers I have been to have been either too this or too that and I was resigned to believing the "just right" fit was to be a never ending elusive quest. With so many built in inherent snafus and neglectful approaches to women's health and wellness, it's hard to come across a provider who is not only intelligent and up on current advances as well as a good listener and empathetic. Dr Rosenbaum covered all those areas. I was seen. I was heard. I'll admit, I almost thought of gatekeeping her, but I could not do that to all the girlies out there. This review is for Dr Rosenbaum. Unfortunately the NW WHASN location is a totally contradictory experience. She also is at the Pinto location, I'll try to see her there the next time

Main Character Energy--In the Best Way Possible…read more I don't even know where to start because "thank you" feels way too small for what Dr. Rosenbaum has been to me. From the very beginning, she went so far beyond what any doctor is expected to do that it honestly felt like I had someone in my corner at all times. Not just medically--but emotionally too. I'm someone who gets really anxious with doctors and medical situations, and she saw that immediately. And instead of brushing it off or rushing through appointments like so many do, she stepped in--again and again--without ever being asked. There were moments where she absolutely didn't have to get involved, but she did anyway. She advocated for me, she reassured me, and she made me feel safe in situations where I otherwise would've been overwhelmed. The fact that she even came to the ER for me says everything about the kind of doctor--and person--she is. Who does that anymore? That's not just professionalism, that's genuine care. One thing that will always stay with me is how much attention she gave during my C-section. She took extra time on the final layer of stitching because I have a tattoo, and she wanted it to look perfect. That level of detail, patience, and respect for something that mattered to me... I've honestly never experienced anything like that in healthcare before. Most people would've just finished and moved on--but not her. She also never pressured me into decisions. When it came to delivery, she supported my choice to wait, fully respected my wishes, and made me feel like I had control over my own experience--even though things didn't end up going exactly how I planned. That kind of support is rare, and it meant everything to me. And she didn't just disappear after the surgery--she came to see me every single day. Not rushed, not distant, but present, kind, and genuinely invested in how I was doing. If I had to sum it up: she is the kind of doctor people hope to find but almost never do. She has that rare mix of skill, compassion, attention to detail, and actual heart. She made one of the most intense and vulnerable experiences of my life feel safe, supported, and human. She's not just an amazing doctor--she's the best doctor I've ever met in my life. Truly. If you're under her care, you are beyond lucky.

I can't say enough how much I love Dr. Bacala. She delivered both of my sons, and from start to…read morefinish she was incredibly caring, attentive, and truly present through every step of the process. She has a way of making you feel seen, heard, and completely supported during such an important time. This may be TMI to some, but it was beautifully life-changing for me, when I gave birth to both of my sons, she allowed me to reach down, grab them, and bring them up to my chest myself. It was the most amazing, heartfelt moment I will never forget. With my last baby, she had told me she might be on call, and I was so worried because I wanted only her to deliver my baby. Somehow, she made it happen. I truly believe my son waited for her, the second she walked into the room, it was go time! Her dedication and genuine care for her patients goes far beyond the medical side, she cared for me and my family in a way that I will forever be grateful for. She and her team are truly the best.

I miss Dr. Bacala she delivered 2 of my sons plus saved my life. She is patient and kind. I…read moredefinitely recommend if you're looking for an obgyn.

I saw NP Wragg who provided the most professional and dignified thorough exam. Thank you OBGYN…read moreCenter

First time coming here. It was super clean and nice inside. Everyone was so nice. I didn't wait…read morelong to be called in the back and the visit was fast but not rushed. I even got blood work done and was in and out in 40 mins. I don't know if this is normal cause they do have a sign that says wait times can be longer but the amount of care they give you for any concerns is worth the wait.

I decided to wait a smidge before leaving this review, but honestly I'm SO glad I found Dr…read more Stepanida Freeman on Yelp!!! WOW!!! Pardon my long review... I had been going to another OBGYN, but when my fertility doctor mentioned that I needed surgery to remove my endometriosis before moving on to more treatment, I went back to that OBGYN that I had been seeing for yeaaaaars and they were less than helpful. They literally wouldn't see me till end of June (I believe I called in April... wild right?!). So, I hit up Yelp to see if I could find another OBGYN that I would feel comfortable enough with. I searched and found Empowered OBGYN and Dr. Stepanida Freeman. I made the appointment and they mentioned that she wasn't available that day, but that they would have a nurse practitioner chat with me about the surgery and get it scheduled instead. No problem! They were able to book me an appointment TWO WEEKS from the day I called! Much better than nearly two months!!! I was already so impressed. A week before my appointment, I just went in to fill out some paperwork to have my fertility doctor send over all my documentation to them beforehand so I wouldn't have to repeat myself too much haha. Filled out the paperwork and they actually DID get my records from my fertility clinic. LOVED THAT! I came in for my appointment, and every single staff member was incredible and so kind. As I was waiting for the nurse practitioner to come in, the kind staff member that brought me in to the room popped her head in and said, you know what, the doctor said she has some time, so she's just going to come in and chat with you instead. HOW AMAZING IS THAT?! Dr. Freeman was so nice and she's so soft spoken and makes you feel so comfortable. I loved her demeanor and her knowledge. She explained to me the surgery and said someone would reach out to get me scheduled. She also asked if I wanted a pelvic exam since I was there and I said sure! Seriously so nice. When my surgery came, Dr. Freeman obviously performed it and came and talked with me right before hand. I had looked up photos before of what the incisions looked like for this type of surgery, and was so nervous about having these huge reminders on my stomach. Nope! The incisions were so tiny and I healed pretty quickly. I just went in for my post opp appointment and she walked me through showing photos of what she did during the surgery. Absolutely incredible what she was able to do! She removed a cyst from my ovary and kept it in tact and assured me my ovary was good to go! My husband and I were laughing after at how she was like oh yeah I did this, like it wasn't the most impressive thing either of us have heard haha. One of the things I also loved was that she even remembered the name of my fertility doctor and asked when I was seeing her next. Didn't have to look at records or anything! I appreciated that attention to detail, and truly made me feel like she really knows and cares about me as a patient. You don't find that a lot with doctors these days, and even though it seemed like a minor thing to others, it didn't go unnoticed with me and my husband. She is so caring for her patients! I am so appreciative to Dr. Freeman, and I know if (god willing) /when I am pregnant, I trust her whole heartedly for my pregnancy and delivery. I'm so happy to have found a new OBGYN whom I trust!!! As well as the rest of the staff she has here, they are ALL amazing and kind and incredibly caring! I don't ever feel rushed and it honestly feels like every one of her employees and herself are just truly happy to be there. It makes the worlds difference!

I am so thankful for Dr Freeman. A year ago she delivered our baby. It was just a coincidence that…read moreshe was a doctor on call that day. And I am so thankful that she was the one! She is very attentive and very carrying. I always feel so much warmth from her. When she opened her own practice- I followed her there. Bed side manners mean so much to me. And it's not so common to have it from doctors. She is knowledgeable, professional and kind. Thank you doctor Freeman.

Honestly I love this practice. I've seen every PA and OBGYN over the years. They all are willing to…read moreeducate you and make you feel comfortable. Dr. Pena is amazing. She ultimately was the OB who delivered my babies. She's takes her time to explain everything you want to know to you in depth. There are times the clinic falls behind on appointments (as expected doctors get called in for emergency procedures) and the front desk gals are always so willing and helpful to reschedule if I can't wait to be seen. I will forever be a patient

I switched to these OB because of routine issues I had with my former one and I couldn't be…read morehappier! This place is much cleaner, professional, friendly, and informative. All the doctors and physician assistants are great!

Grateful for the kindness Dr. Nguyen and the staff showed me at my first appointment. I was…read morediagnosed with stage IV endometriosis in 2020 with another specialist (now passed on) but have never seen an office so quick to provide me blood work and an ultrasound (in-office) like this one. Thank you very much!

Horrible snobby attitude from front desk. You people are extremely unprofessional and horrible!!read more

My Experience Thus Far Has Been Beyond Amazing…read more -Friendly -Clean environment -very Professional -Hardworking -passionate - my experience has been truly a Blessing and I so greatly appreciate Every moment and second with Dr. Harter and His Amazing Team.

He delivered 2/3 kids and I could not have asked for a better experience. I wish I would've have…read moreknown about him for my first as my experience was pretty traumatizing. My births with Dr Harter were like night and day compared to my first. I would recommend him over and over.