I like a good old-fashioned burger. The onions chopped into cubes, the tomatoes sliced thick, and the chopped lettuce. The bread looks like a spatula smashed it on the grill. Yep, that's a good old-fashioned hamburger, and that's the burgers at Whataburger. The girl at the window never forgets to say, "Have a good day" as she takes the next order. I just love it! Oh, last year, I went to the Whataburger pop-up at SXSW. It was nice, they showed so many images and made a huge-sized hamburger with fries. It was one of the best pop-ups at SXSX. In the back of the pop-up was a very nice setup for relaxing and playing games, along with lounge chairs and tables. I had a really great time! Yes, Whataburger knows how to do a pop-up for sure! read more

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New Whataburger on Parmer Ln is a tad ghetto and unorganized it's hit or miss with all whataburgers, asked for a Arnold Palmer as my drink and the response i got was "What dat is"? uhhhh nvm ! read more

The service was amazing was very helpful as to taking my order, the manager Daphne Was really nice and helped me get My Points! I love coming to this whataburger food very fast! read more

Very nice and clean inside. Staff was friendly and courteous although somewhat taken aback by my meat only order. My food came out kind of slow as they were busy. As Whataburgers go, this one had alot of natural light and had a good feel to it I had a good lunch and would eat here again. read more

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Deseree is the best at helping us with our orders today! Thank you so much! The food was also amazing!

This place needs to hire new management. We arrived there was 1 person in front of us . Manager was eating with 3 employees laughing it up while we waited 10 minutes with no one at the front counter . Random employee on break went to back to tell someone to help in which we all heard him say I don't give a F... make them wait . At this point there's more than 9 people waiting. Manager was still eating with other employees. When we finally got assistance the guy looked annoyed ask ok what do you want. We ordered sat down looked at my receipt was charged for cheese 3 times not once did we ask for cheese. When food came out it was ok . Fries were cold. The place was very dirty . Most tables were dirty read more

This is probably the best Whataburger in the North Austin/Pflugerville area. My wife and I literally drive out of the way and pass others to order from here. The staff have been friendly, even the new trainees. The service is quick: drive thru, pick up, eating in, you name it. The inside is clean because this is a new location. I hope not too many people find out about this gem. read more

So I need some help with this one...there are 2 drive thru lanes. We ordered in one and proceeded forward as usual and then we're told that we did it worming and we're supposed to merge? No signs anywhere? No direction? How do you know when 2 lanes merge if there is nothing posted? I'm so confused. I think they were confused too bc it took over 30 minutes to get fast food from Whataburger. read more

The place is big and spacious and modern. The pickup window is right at the front and they were smiling when I walked in, excellent service from Emily. I recommend a Whataburger with grilled jalapeños. I'm also ordering a chocolate shake, definitely recommend ordering dessert. They are advertising a delicious looking raspberry milkshake. read more

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Soooooo slow every time. Food is good, but I could drive back home and make a burger just as good for half the time and price. I've been here 20mins for a breakfast burger when there are only like 4 items on the menu read more

I went through the drive-through and from ordering to finish was efficient and easy. Jose J was my cashier and his customer service was amazing. The drive-through was full with both lanes and he was able to take orders and deliver orders outside while maintaining a professional attitude and being friendly. The food was fresh and great. Shout out to Jose J for being a team player and making my visit a great one. read more

Never will eat at this chain Staff were extremely helpful and present. I hate styrofoam cups, makes the drink taste bad to me. The sandwich was dry and had to be an old refried piece of meat. Could barely bite it, it was super hard. Flavor was not my favorite, similar to hot sauce but no chicken flavor. Very bright and chipper in the restaurant reminded me of a Jack in the Box with all the holiday themed decorations. read more

Whataburger - Styrofoam cup - Burgers Near Me - Austin, Texas

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Drive through at 1:30 with no cars in line took 15 min to get to the window, they take your money then have you pull up and wait again! That was another 8 min. They brought out my drink only, which turned out to be all soda water, waited another 5 min for the food, sent the drink back, waited for that to be corrected. No napkins in the bag, the coke I traded for tasted like lighter fluid and the fish sandwich was bitter tasting with a half slice of tomato and wilted lettuce... tossed all of this swill in the trash. Disgusting food, terrible serving system. I have loved this Texas family owned business for years, but I understand it was bought by some company up north. If true, that explains a lot. ... WHATABURGER IS DEAD. I will never be back! read more

I don't write reviews but after this i had to cause i wasn't asking for a crazy order. I asked for my 3 meals to be dry and yet still add everything,if you do decide to go here check your order! read more

The order was not delivered correctly. They told me to come to their store and get the missing foods, even I have paid for the delivery fees. I strongly recommend to not visit this Whataburger. read more

We don't have Whataburger in California, so you bet that I will be ordering some food here. I got the Patty Melt meal, and it was pretty good. I got really full after eating everything, so that is a plus for me. One thing that was a bit confusing is their drive-thru. There are two stalls to order (one on the left side, the other on the right side), but when it comes to paying and getting your order, if you are on the left stall, you would just proceed straight to the window, however if you order on the right stall, you would have to cross all the way to the left lane just to get to the window. I feel that that is a recipe for disaster, especially for those that are not from there. read more

11am on a Tuesday and now at about 15min in the drive thru waiting for my order. This location is SO SLOW. Definitely woulyNOT recommend. McDonalds right across the street and they are MUCH faster read more

This location is the worst location ever. Always make u wait like 40 min in the drive through and then give u the wrong order. Sometimes more than once! It's insane. We were excited when they put one here in the neighborhood but it's not even worth going to. They never apologize either. Sometimes they skip u in line when ur ordering and get like 3 cars on one speaker before they switch to the other one and take ur order. Absolutely ridiculous experience every single time I come here. I usually go out of my way to go to another one but sometimes I try here again just to be disappointed again and again. Whoever owns this one or runs this one needs to re-evaluate wtf is going on and fix it ASAP read more

As other reviewers have stated, avoid. Took 30 minutes to move about 7 cars through the double drive thru. I don't know how such a large chain has this sort of issues. Food was cold, fries were gummy and not cooked all the way. I will never go back. I get it's a new location here, but they are a big chain and should how how to be efficient. read more

This place has to be the worst whataburger I've ever seen. We ordered & not only did it take about 40 minutes from drive through to food but they had us pull forward to wait. After another 15 minutes of waiting for our food, we had to go in. They didn't tell us when we ordered that they ran out of the food so they had to make it again. Then, after another 10 minutes after that. We eventually got our food and it was wrong. They want to raise the minimum wage for fast food workers, but yet they can't even get the most basic of things correct. I could've had a 12-pack of beer, been blindfolded & press buttons on a screen and still done a better job than they did hear read more

Dude it took over 45 minutes to place a order at this location. Got the food and it was cold.. If only I would've read the reviews before getting in the drive thru line...Not cool and wasted money. read more

For a new location, management here needs to clock into training and make sure they pass each test. I was in the drive thru line, waited for almost 20 mins, finally got to the window to have the store manager ( Jeffrey) whom was the person who took my order to tell me that they can't accept Apple Pay and that I would have to go inside and wait in line just to pay for my meal, I might as well just go inside and and order to go if they have a thing where they don't use Apple Pay from the drive thru. ( it be nice for Jeffery to ask how will you be paying when he takes someone order and tell them we don't use Apple Pay from the drive thru after the order is done) How are you going to make a customer wait in the drive thru for almost 20 mins and have them finally get to the window and tell them to come inside to pay just cause their ( arm) card machine doesn't extend far enough?? Where is the good customer service at this location? read more

I have NEVER written a review for a fast food restaurant because it's pretty much as expected, but this is the SLOWEST Whataburger in the entire world. And that isn't an exaggeration. If you don't believe me, look at all the other reviews for this place. The employees all seem to think they're doing you a favor by blessing you with their presence and the drive thru is a complete joke with the amount of time you have to wait. I could walk to the domain and back and they still won't have your food ready. I don't know who is the GM for this location, but you should seriously come check on your restaurant and see how pathetic it is. read more

The fries were amazing, the chicken strips were very good, and they all tasted very well with pepper, we also got our food very fast. The bathroom was also kinda dirty. read more

Came in around midnight on a Sunday evening/Monday morning and pulled into the drive-thru. The person on the speaker said that the register to take drive-thru orders was broken but we could come in and make an order or make an order through the app for pick up. We pulled into a parking space, made an online order through the app to pick up and it said it'd be ready around 12:15am. Cool. We waited in the car until 12:15am and I went in. There were at least 5 other people waiting around the registers with receipts waiting for their food as well as another guy waiting on an online order and more people walking in to place orders. No one at the registers. Finally, an older woman came to ask if I'd been helped after a minute or so and I gave her my name and she looked around and it was still in the computer- no one printed out the ticket and she said it's being made and took the ticket to the back. It's being made? Looks like it was never started. We eventually got our order and left around 12:45am. The guy who was there before who also ordered online said he'd been waiting since 11:45pm! I wished him luck and left. We got home and the chicken tender meal didn't have the gravy that it was supposed to come with, my burger I requested to have toasted buns was burnt on the top, the spicy ketchups I ordered on the app were not included (but we got 4 straws for 2 drinks...), and both of our fries were limp and luke warm. If you want Whataburger, just drive by this location. Or maybe come in during the day. Who knows, maybe the drive thru register magically works during the day and "breaks" at night. read more

How does this location actually make money? It's a new restaurant and is being sabotaged by the employees. Is there even a manager? In 4 visits, I've gotten a correct order once. Attempted grabbing 2 BOBs and some hash browns around 9am on a Monday, and after being trolled by the order taker asking stupid questions thinking it's funny, the line didn't move for 20 minutes so I had to leave to go to work. Seriously, if you're involved in the management of this place, you need to do some house cleaning. There's no way these chuckleheads aren't costing the company/franchise a fair amount of money while hurting the brand. read more

Worst whataburger I've ever been too... waited 30 minutes for our food and when we got our food it was cold and soggy.

Almost 30$ and my fries we're not in my bag and was charged 45c/pc for sauces that should've been included. Does anyone actually check for items in the bag? Terrible read more

Whataburger - Burgers Near Me - Austin, Texas

Horrible wait time it was 10am had to wait 40min for food on Saturday with not enough staff obviously

If I could leave negative stars for this location I would.... Almost an hour in line... One random guy bringing food out too wrong cars and taking orders from other cars... Total chaos... I will never eat at this location... Whataburger corporate you need to investigate this location. This was the worst food experience of my life... Some people just decided to leave and not even wait for their food. Worst Whataburger in Texas. Do not go here! read more

Literally sitting here writing this review while I wait for my order, the SLOWEST fast food service I've ever experienced lol like yall need to do some inside work at this location read more

I thought all Whataburger locations were open 24/7, apparently not this one! Tried to order food at the drive-thru on a Sunday morning around 3am. Told us they were closed? No signage signifying why. I've been to this location several times during the day and it's been great. Should post signs or something if you're closing early. read more

First time at this location had no complaints was worried they might get my order wrong since this location is new but they didn't which was great lol staff was friendly and polite definitely will be back read more

I said NO ICE!! You want $15 an hour but you dont want to pay attention to what people order.

They just opened this location and they haven't gotten the hang of it yet. Would go to the location on 35 that one is always good and gets the order right. read more

I arrived to the drive through window at this location #1191 at 8:41. I ordered One Breakfast Burger. I was handed the one item until 6:04am and still had a few miles to go before reaching gate#3 at Samsung. Over 20 minutes to receive one item is beyond ridiculous. Either short staffed or too many people walking around aimlessly. read more

I would give more stars but this location is always superbly and unreasonably slow. Sometimes they'll get your order wrong by forgetting the cheese. If you order on the app, your food likely won't be ready until at least 10 minutes past the time it says it will be ready. Even today I ordered on the app well before I left my house and still had to wait. They weren't busy. Maybe understaffed? I mean, isn't it "fast food" for a reason? Anyway I will have to complement them on always cooking the fish fillets correctly *chefs kiss. I'll be back of course, just need to ensure yourself adequate time for service. read more

This whataburger is trash. If it's busy they'll get your order wrong. If it's dead. They'll get your order wrong. Ordered a double meat with just cheese and ketchup. I got everything and extra mustard. Yuck. read more

Staff is terrible, stood in line for 15 minutes just waiting for someone to take my order. There were multiple employees walking by seeing that there were 3-4 customers waiting to order but no one seemed to care. When I finally got to place my order the young man greeted me with "what do you want". I get it it's fast food, but why work there if you're gonna have a terrible attitude. Do better whataburger. read more

Can't lie, food's good... just Don't come unless you're willing to wait in line for 45 min for a burger and some fries. On top of that they're rude as can be, you definitely will get treated with a matter of fact, attitude EVERY SINGLE TIME guaranteed..... bottom line is besides the food this place is Dog Scat read more