This place has not gotten my order right one single time since I started going to this location and they're rude as heck too making fun of my name and my brothers name while we are standing there read more

I came to pick up a food order and I see three man two black man and one Hispanic man smoking marijuana and and passing a blunt back-and-forth for over 10 minutes that I was outside waiting for the food order. It was so uncomfortable at three in the morning and by the time, 324 roads around a.m. that they were still standing there passing it back-and-forth read more

Online Order Pickup seemingly always comes second priority to the drive through. With the amount of traffic this restaurant receives, you could open another assembly line for the online order pickup plus dining room orders. Hire more staff and quit ignoring the customers! read more

My patty melt was pretty good last night! The young girl working the window was very nice and polite. I feel like the Whataburger's quality has gone down in recent years but my meal last night may have changed my mind. Lastly, this location always seems to have flat drinks. Nothing worse than a great burger and a flat soda or diluted Powerade. Really hope they can get that fixed! We'll still come back! read more

Sitting for an hour stuck in drive thru. Feels great Dint understand when some says hey we move fast? read more

Whataburger - 45 mins and still stuck in drive thru.... - Burgers Near Me - Austin, Texas

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Came in at 10:50 left at 11:40 waiting for my order. Guy even stormed out because of no service.

Best whataburger location I have been to in a long time. Friendly and fast service. The older man John that brings the food out is such a sweet heart. Even got a free dad joke. Loved it. read more

Pretty decent whataburger, staff are always friendly even though service is a bit slow. Food always slaps.

I'm 0-3 on recent orders, I'm done. No longer made to order. Meat is room temp, you can take the cheese off and toss it, not melted. Just not the same anymore. Just admit it, PTerrys and Mighty Fine have put the legend to bed. DONE read more

Pretty good service overall Definitely one of my favorite spots they're not extremely busy all the time

Great group of people that work here. They keep the dining area clean and are very sweet. Food is of course always fresh and delicious. Burger is always made right with all my modifications and fries are hot. read more

Whataburger - #4 Jalapeño Cheeseburger with mayo instead of mustard - Burgers Near Me - Austin, Texas

Whoever owns this joint... get your staff in check. Especially the older man with all white hair, he blatantly lies about what's in stock simply because he's lazy. Not to mention I can see the dip in his lip. It took 10 mins between orders on a Tuesday night... watched people drive off, you are losing money! Next time I'll be much more inclined to go to literally any other whataburger. read more

The service was absolutely horrible, between having the wrong order ready at the window to cutting us off while we were ordering. I just wanted to get some cheap shitty food after going to the hospital and it was just terrible:( read more

Nene was the absolute worst whataburger worker I have ever encountered. I witnessed her yell and be very disrespectful to many elder customers before I also got a taste! She rolled her eyes at every guest requesting a missing item and is the last person who should be interacting with guests! Do better whataburger! read more

The best thing about this place was the jokes my family made about how horrible it was. Food was cold. Order was wrong in more ways than we could count. The only good thing I can say is that the staff were friendly. read more

Place is great, workers are great. My only issue is the cups. Two times in a row now I've gotten cups with tiny holes in them that make my drink drip and make a mess everywhere. If they could just try and fix that or get cups from a different manufacturer or something that would be awesome. read more

Chili cheese burger, Absolutely delicious can't get better a mix of sloppy joe and a burger like smash up. Yummy. Sweet tea was a just right. read more

Whataburger - Chili cheese burger - Burgers Near Me - Austin, Texas

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Before I made my last review I had emailed in a complaint through the Whataburger app and was told I would be contacted in 3-5 days. I never was this company does not care about customers safety at all. I tried to contact them on Facebook and was told to email. Told them I did and was ignored now they are also ignoring me. I'm starting to think this is not a location thing but a company norm. read more

Whataburger - Burgers Near Me - Austin, Texas

Ordered tenders and Fries, fries were old and cold. Service was nice but disappointing getting old food straight after spending money.

Terrible late night service. 40 minutes to get through a 6 car line with nobody in the lobby. Disgusting food to top it.

We pulled up at 3 am and the service was great -- food came out quick and the guys were chill

This is the best Whataburger in the Austin area and don't let anyone tell you otherwise. Other Whataburgers in the area have become at best wildly inconsistent and at worst straight up awful with slow service and cold food. I've been to this one 15+ times and the service is efficient, staff is friendly, and food is hot every single time. read more

This is the best whataburger I have ever been to. It doesn't matter what day or time you come through, the food is always good!! The bun is always soft, fries are always fresh, if you ask for ketchup while placing your order they don't forget it. I've been here multiple times and it never misses. Thank you to the team that runs this location! read more

The manager Kip was extremely rude, unprofessional and out of line. I placed an order online and when I came to pick it up they said someone already picked it up. I asked if they would remake it since I already paid and be said no it wasn't his problem since it was already picked up and if I wanted them to remake the food that I would need to reorder and pay for it again. I told him that did not make sense since I already paid for it and they gave my food out to the wrong person. He said he didn't care because it wasn't his responsibility to check the receipts when someone picks up an order as he proceeded to raise his voice at me. He would not take responsibility for his teams wrong doing of giving out my order to the wrong person. Terrible professionalism. I'll be sure not to visit this location anymore. read more

Got a burger asked for no onion or tomatoes Well got grilled onions And when I asked to get a burger how I ordered it I got the same damn burger they just pulled them out Like it don't have the oils and taste Not to mention it still had some left I had to pull off Well at least I ate half of my burger on this long work day Restaurant 907 thank you read more

It's a Whataburger... nothing too crazy to review here. But living around the corner from this location and visiting nearly everyday, I owed it a few words. This location is right off of W Parmer and is fairly easy in and out. The drive through is a bit congested and blocks the parking spots along the building. Service is usually slow too, so be prepared to wait if you choose the drive through. The food itself isn't bad and my order is usually correct. The staff is friendly too. Overall, not a bad spot if you're looking for cheap fast food. read more

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Why is the old mustache guy ALWAYS in a standoffish mood every single time I go to this location? If I get hungry in the middle of the night, it already sucks that I only have ONE option and that option is a 20 minute to an hour time commitment in the drive through, so when I finally get to the front I really don't need pop-pop's little attitude. Put him somewhere if he can't handle the window, or better yet, toss him in a retirement home. read more

A few weeks ago I tried the Sweet & Spicy Bacon Burger (sans bun) for the first time. HOLY WOW! The combination of the sweet & Spicy sauce mixed with the mustard was SO delicious!! I bragged about to friends!! Today, I had the opportunity to have it again and I was beyond disappointed. I received NO SAUCE. None. Basically it was just a bacon cheeseburger on a bed of lettuce. Tasty, for sure, as Whataburger usually is but COME ON! PLEASE!! Just because there is no bun (I have to eat GF) doesn't mean I don't want the sauce! This was part of a group order for my office so - I was pretty much just stuck for this go around. Sad and stuck. I'm only venting here because I'm hoping it can become a teachable moment. Rant over. read more

they suck at service. we ordered and they didn't serve us threw the drive through because some other kids where yelling at them and they blamed us. if i could give yall one star i would. yall always slow af anyways. yall lost a customer at this location. i used to go everydays for lunch. now fuck yall. i have cancer read more

Clean restaurant. Restroom needed soap. Order was made partially correct. Had to wait an additional 6-minutes for meal to be fixed. Fries were fresh and hot! read more

If you go during the day, it's usually on par for WB. But after 9:30 pm it's trash. They always mess up my order. Food cold, fries soggy and cold, bun wet and falling apart. I ordered a Double wb jr. add cheese, I got a reg jr cold with wet bread. Totally disappointing to open up my order and find this. Not on par with their normal standards. Had to throw my food away bc it wasn't edible. Long day, just wanted something after being starving for hours prior. This ruined my night and broke my heart. Annoying. read more

An excellent WhatAburger franchise. This location in North Austin is always clean and has good service. Stopped in for a snack, and received quality food with good customer service read more

Whataburger - Menu - Burgers Near Me - Austin, Texas

The employees were so friendly and nice. They offered coupons for my next visit. That was very kind. I just needed a snack and ordered small French fries no salt. They were pipping hot and delicious! Overall this location is clean in the dining area. The employees make the experience wonderful! Bathroom: one stall average. One stall below average. read more

Food is generally good but don't ever order curbside. They will just flat out ignore you and force you to go through the drive through.

I've been a Whataburger customer for more years than I'd like to admit. I've tolerated the slowest drive through lines in the industry because I really enjoyed their burgers. The service (quality) now hovers around a zero for me. What makes handing a complete order of food to your customer so hard? Today I went through the drive through, ordered 3 burgers, fries, onion rings, ect. Picked up at the window, and pulled up (allowing the car behind me to get to the window) before I started doing an audit of my order. Discovering only 2 of the 3 burgers, I jumped out with my bag and went inside. The manager was very quick to ask "what did we miss"...and I told them. He went back to the kitchen and came out with a bag.....with the barest of burgers. Of course I didn't inspect the actual burger????????? to make sure they actually put the right burger in the bag. Disappointing. Yes, I know there are many other things much more devastating than not getting the right burger, so I'm keeping it in perspective. So....when I just can't be satisfied with any other burger......I'm going to have to actually unwrap every burger in my Whataburger order to make sure they actually included what they had agreed to. Net net, quality declining, staff not paying attention to details, can't take anything for granted anymore. Kinda the new norm.... read more

Service was decent and I typically enjoy a WhAt a burger. The food was in line with the standard but the dining room was a mess and nobody seemed to want to clean it. read more

Two times now in six months I've had food poisoning from this location. Against my better judgement, I started coming back. Never again.

Love the Malts. Fries so tiny they are cold when you get home but hash brown sticks travel well. Recently burgers in drive thru are disappointing in thar the burger is not hot - just room temp - cooked ahead and held till needed. The menu is extensive so breakfast is always a good option read more

One of the greatest Whataburgers in Austin. Hot fresh food every time. The service was great, everyone was friendly & smiling. The place is older but clean, and it gives a great southern feel in the dining room as their playlist contains good ole Texas country music. Will be back again!! read more

I ordered a grilled chicken sandwich and they gave me old and terrible tasting garnishing. My lettuce and tomatoes taste so bad it ruined my appetite. I know it's fast food but come on people. It's not hard to keep fresh vegetables on hand. read more