This whataburger gave me food poisoning (11/15/21) do not eat here EVER . Felt very ill for 24 hours, they must have multiple health code violations. This establishment needs to be shut down. read more

I tried to give this location chance after chance they underperform EVERYTIME I hate it because it's the closest to my house and I have to deal with bad/rude service even from management and curbside is always a 20-25 min wait after scheduled ready time and to top off waiting that long multiple times my order has repeated so came out wrong as well as taking way to long this place needs to be investigated and under new management I will be driving out of my way to go eat elsewhere now unfortunately and I love whataburger! BUT FUXK THIS LOCATION! read more

Whataburger on Montgomery is an absolute joke. They forgot the two sauces I asked for barbecue and honey mustard. I walked in to ask if I could have the sauces and 35 employees looked at me like I was crazy. Crazy to believe that they can have 35 employees and not get two sauces in a bag. The fries and the chicken tenders tasted like they had been in the same oil for 21 days. Zero out of five stars worst restaurant I've ever been to read more

I ordered online 3 burgers with 3 frise and a chicken sandwich meal with a sprite. The sprite was not filled all the way up. I never recieved the 3 fries and I got really pissed off over it. read more

After waiting an absurd amount of time for my food I come home to eat the driest spicy honey butter chicken biscuit ever. I love whataburger but what in the flying fuck is wrong with this one? read more

Keeps not having items on the menu, annoying. It is a better whataburger than the one on university, by far, but still annoying.

Don't ever go here through the drive through without checking. Pay for gravy for chicken strips and xtra sauce. Got nothing but dry strips. After waiting in line 46 minutes should have known better to look. Why don't they teach their employees to look at recept when putting in the bag. Just to make sure everything is there. Even asked the guy if he put my gravy I paid for I there. Yes m read more

When comparing them to other Whataburger restaurants I have to give them 5 stars. Look, they have forgotten a slice of cheese once, and things like that, but for the most part, the food is good, and they do have great customer service. During the pandemic they really have stepped up their game concerning food orders. Definitely my go to Whataburger. read more

This is consistently on of the worst locations. Every time I come the wait time takes forever, the food is stale/cold, and/or the extra sauce I ask for isn't included (which I paid extra for), and they never hand out the actual receipt (the cook's ticket is taped but the one which shows what was entered in the system isn't). Tonight I went through the drive thru as is typical. The chicken was cold and the pieces tiny, the fries weren't much better, the extra dipping sauce I ordered wasn't in the bag, and the receipt was not there! Let's just say I can't wait for the Chick-fil-a near by to finish their renovations, when they are finished I won't come back to this Whataburger! Terrible service, awful food, and I never get everything I paid for! read more

Extremely rude drive thru employee 12:45am 9/28/21. Probably the rudest employee at any business I have ever come across. She literally didn't want to be there what it sounded like rushing order , being rude and extremely unmotivated talking back to me when I said what item I wanted. No relay of order back to me. Rude at window for payment and when food was given. Please find employees that care about there job. I work in the restaurant industry I have pride. read more

Waited 15 minutes in the drive through with only one car ahead of me to learn they ran out of Texas toast and were giving me a bun with my chicken strips. But, they were nice. read more

When you are walking out the door and happen to see the manager walking around in the cafe and tell him "that's the last time I'm coming here" and he looks at you like you're the 10th person to tell him that in the past hour and then just proceeds to do whatever he's doing without saying a word, you know there is a problem. read more

Horribly slow service. Took next to 30 minutes for our meal to come out, we could've gone to the Taco Bell next door, ordered and eaten our food in the time it took for our simple order to come out. read more

Wait time is too long in the drive thru. Food was not hot. Fries were not fresh. I don't understand why this location stays so busy, but I know nothing will change until they see a drop in customers. This location gives Whataburger a bad name!!!!!!! If you aren't from here and are having a whataburger, please drive to another location. read more

Two lanes to order I pull up into lane b because lane a was full. They took the order of three cars in lane a before I backed out of b and moved to a. When there I had to wait another few minutes to get my order taken. Terrible service. read more

Slowest Whataburger I know... like we have 2 cars in line at 11:30 and I have been sitting for 10 minutes after I ordered...

This whataburger is the worst i've ever been to. The service is horribly slow, the employees don't seem to know what they're doing, and on top of that they don't seem to care about their customers AT ALL. It's by far the worst and i'm now going to try my best to avoid this location. read more

First time eating at a whataburger, and I have to say it was not what I expected. I think I was expecting from a fast food restaurant like a crap burger that you aren't sure is even real, and tastes like cardboard. I was pleasantly surprised to find that the burger was good, the fries were crispy and salted and it was overall an enjoyable meal. I am not one for fast food, but I have to say if I ever am in need of a quick mean this would be the place I would stop. Friendly service and surpassingly good food. read more

Honestly the slowest whataburger ever. We were waiting on the second lane and they took forever to finally get our order. At least five cars passed on the other lane before they got our order. There was no way for us to go back either since there was another car behind us. When we did finally got our the menu to order they were so rude as if it's my fault they work at a fast food restaurant. It's not my fault Tana that you got pregnant in high school and couldn't finish school so now you're working at the whataburger. Y'all have to understand that my time is money and I would like for y'all to be more efficient. This would've never happened if Whataburger was still Texan. Make Texas Great Again. read more

What is wrong with this whataburger? For starters, the drive thru service takes entirely too long no matter what time you go, the food is always soggy and more cold than hot, the service is terrible- no one is friendly and staff seems rather indifferent to customers in general. We go here too often because it's very close to the house. I feel like the management needs to make this whataburger great again. read more

Waited in the drive through for 20 minutes and my burger was soggy. About a quarter of the bun looked like someone spilled water on it and didn't bother to make me new burger. Easily the worst Whataburger I've ever been to. read more

Have been to this location many times, due to location, and have always had to wait in the drive through, normally much longer than tonight. Tonight I went through the second lane of the drive through and the girl dropped my change. I mean dropped some and kept trying and kept dropping it. Did not say thank you or have a good night and did not wait for a response from me, then she walked inside. Needless to say I said thank you have a good night to myself before getting out of my car to pick up my change. Horrible customer service. Will not be returning to this location. read more

The workers were very nice and we didn't have to wait long for our food. Food was delicious!

Can I give it a 0 rating? That's what they deserve. Waited in drive thru for over 10 minutes

Why second time here and no gravy?. Have to wait for it to be made? Management problem!

This location frequently had their equipment break. On any given night you will not be able to receive whatever it is you're ordering. If you were rushed for time do not use the drive-thru. It takes almost twice as long to even get a drink going through the drive-thru as opposed to walking inside read more

For thirty years this was my dining room. No other chain has hamburgers that even remotely approach those of Whataburger. The breakfast is sneeky good as well. read more

Have had ok food here in the past but last week at 10:30 pm I had a Whataburger with cheese, everything except tomatoes. It tasted ok but the next day about 9AM I was sick with chills so bad I turned the central heat on and put on a robe. My temperature went from 98.1 to 99.5 in a short time. If I have food poisoning my body tells me what caused the problem, you know what I mean? You just know. Believe me it was the crap Whataburger and nothing else. When this happened I had eaten NOTHING for breakfast and NOTHING after the burger the night before. Took a big dose of magnesium and another digestive aid and finally was fine by the next morning. I will not be going back to ANY Whataburger ever. This is not the first time. 2 years ago at the one on Northwest Highway I ordered an egg and cheese biscuit and the egg was green. You have to double check these places. They will frequently do you wrong. read more

Burger is pretty good. Kids loved the patty melt. Service is fast and complete. Would definitely go again.

Absolutely the worst customer service. I sat at the drive-thru speaker for over four minutes before they took my order. Then I sat in line for over ten minutes even though there were only two cars in front of me. Then they messed up my order. Whoever manages the night shift is doing a terrible job. read more

So I stopped here through the drive thru because I was in the neighborhood and hungry for something quick and good. Thats not what I got..at all. First of all, I ordered a patty melt, waited in line for awhile, to get to the window for them to tell me they are out of texas toast. Sooo a little late to tell me, but I could deal with it, people run out of things. Would have been nice to know when I was ordering. However,the guy at the window was friendly. Then I get the burger and start to eat it. Its a patty melt on a bun now...the bun was hard, the bun had next to no mayo on it, just a little splat of mayo and grilled onions in the a small center of the top bun. No bueno. And...the meat was dry. To top that off, the fries were soggy and old. I only ate two bites of my burger. I couldnt eat it, it sucked. I ate a few fries with spicy ketchup. The fact that they had some spicy ketchup I could eat a few of those terrible fries in when I was starving, is why I gave them 2 stars. read more

Ordered an apple fried pie and got a lemon pie instead. Got a 2 for 1 because I had bit into the lemon. I like their burgers, but it's hit or miss in getting fresh fries (not atypical with fast food). read more

This location is so bad, I'm more confused than angry. Ranch on the Monterey melt...? And the bell peppers (all 3 pieces..), look like they were cut by someone who was blackout-drunk. The last Honey BBQ sandwich I got here had about an ounce of sauce on it and the three saddest chicken strips they could find. I've had many great burgers/sandwiches from whataburger, and even from this one in the past, but this is sort of silly. I hope they retrain the cook I've been getting food from. I'm not going here for a while, despite the convenience. I made a yelp account just to write this review. And I think yelp itself is a ridiculously crappy app/service to use, if it puts things in perspective. In fairness, the employees are usually pretty nice and professional, and to be clear, this location used to be pretty good. I just can't fathom the recent mistakes on their quality. read more