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    Whataburger

    4.2 (5 reviews)
    Open Open 24 hours
    Updated 3 weeks ago

    Order Whataburger Takeout or Delivery

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    Recommended Reviews - Whataburger

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    9 months ago

    The jalapeño burger is the bomb!! Wish they had more locations. Letter limits should be the max not the min!!

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    2 years ago

    Great hot served food. Excellent service. Great place to eat. Clean and brand new restaurant.

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    Photo of Eric S.
    2
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    2 years ago

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    1 year ago

    leslie is amazing, awesome customer service! yall go hit up jacksonville whataburger!

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    2 years ago

    Horrible service. Waited 45 minutes in the drive thru for a salad. Really really really really bad

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    Ask the Community - Whataburger

    Jack's Family Restaurant

    Jack's Family Restaurant

    1.3
    (18 reviews)
    0.1 mi

    I don't normally leave reviews but I was so disappointed in my service that I felt the need to this…read moretime. I went through the drive thru and placed my order. The lady told me it would be 6 min wait for the chicken and I said that was fine. I pull up, pay, and then they ask me to pull ahead and they will bring it out and I do. 22 min later!! I am still waiting so I get out and go in. About 2 or 3 min of standing there a lady turns and says "Sorry, waiting on fries" and then turns back around. Fries? Why am I waiting on fries? She keeps her back to me for the next 5 min while I wait. After another 5 min I finally receive my food. No offer to comp it, no offer of a drink while I waited, not even an offer to throw in a pie! Worst customer service!

    So we went here and it charged our card at and took the balance out, but didn't pay for the food…read more So we had to make another $23 payment so we ended up paying $46 for 2 meals. Then we were told to come back the next day for a refund if it didn't come back, but when we came back, they said they can't give the refund, and when we called to tell a manager about the issue, someone had attitude, interrupted, an hung up on us while we were still talking. No customer service skills, no polite behavior, very unprofessional, childish, and flat out rude.

    Photos
    Sausage
    Sausage
    Jack's Chocolate Gravy. No.  Just NO.
    Jack's Chocolate Gravy. No. Just NO.
    Jack's Chocolate Gravy - a new thing they are trying.  "Lick the bag...."

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    Jack's Chocolate Gravy - a new thing they are trying. "Lick the bag...."

    Whataburger - burgers - Updated July 2026

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