Freddy's absolutely crushed it today. The place was super clean, the food came out fast, and every…read moresingle person working there was just genuinely kind and welcoming. You can tell they actually care about their customers, which is rare these days. Definitely one of the best experiences I've had at a fast-casual spot. I'll 100% be coming back.

We were advised by the new Freddy'S manager that locations have chaneed franchise owners. We went…read moretonight and can certainly vouch for a change for the better. This location was miles ahead of before on cleanlines. The floors were void of spilled food and old grease. The floors, cooktops, servino areas, and even the outside sidewalks were head and shoulders improved from before. As it should be. I docked the. One star due to the men's room being in disarra. The food at Freddy's just rocks! The Steakburgers were deliciou. The onion rings crispy and flavorfup, and the cheese curds own that category. I almost had to fight my wife for a couple. Staff was clean, smiling, helpful, and very pleasant. We met Louis, the manager who was concerned about our prior visits and eager for ua to return. IMHO, Freddy's is the only fast food burger joint to be able to compete with Texas own Whataburger on tastes and varieTy. Keep up the goof work!

I have heard some great reviews about this cool hamburger stand, so it was a must try. I actually…read morereally love the atmosphere of this restaurant. We ordered 2 cheeseburger combos and I couldn't believe the price. The wait was a little longer then expected but when the food came out, it was so worth it. The burger was perfectly cooked with the vegetables loaded and fresh. The burger was so fresh and tasty, I loved it. Now let's talk about the fries. I am a huge French fry person and these were amazing. They were freshly cooked and hot and you got enough for two people. I loved them. We wanted to try the shakes because everyone was having one but we were so full. I can't wait to go back to try the shakes and get more tasty burgers. If I could say one thing to work on, it would be the customer service. No one smiled, no one said have a good day or acknowledge you when you spoke to them. If you don't like your job, find another one. Kindness is free and it costs you nothing to smile or say hello.

This is my first visit to a P. Terry's. I'm always one to download the app so I can easily…read morecustomize my order and make it ahead of time. There app is a little confusing but was able to get it done! Their design and art is unique and fun. Feels refreshing and welcoming. Some of the options I picked for my food made it take a bit longer than your usual fast food order yet it still came out pretty quick! The staff was nice and had smiles on their faces. Very Chick-Fil-A like. Not sure how they cool their meat and fries but it was damn tasty. Would highly recommend you give it a shot if you're near one. Guaranteed to be a more pleasant experience than a McDonalds, Burger King, Wendy's, etc.

amazing burgers and fish and chips! Food is made fresh. way…read morebetter than the overrated In-n-out. Location is very clean and peaceful. Great place for families. They have the most amazing root beer too! Reasonably priced food too.

I read an article that listed the best fast food burgers and Culver's was in the top five. This…read morecreated a new quest for me to try the top tier. Culver's restaurants have an attractive dining space which I like much more than the very popular fast burger chains. Their menu offers so much more than a variety of burgers, fish sandwiches, fish platters and chicken were options. My order included both a burger 3/5 and a fish sandwich 4/5. The burger came with double patties but was dry relatively small in size. Their North Atlantic Cod was really good topped with a very tasty bun. Culver's fries 3/5 needed salt but the Cole Slaw 4/5 has a good flavor but was drowned in dressing. I would recommend Culver's but my future visits will be for menu items other the burger.

Our family really enjoys KFC and we have enjoyed it more frequently since we started using their…read moreapp. However, this time we had trouble with the app. I spent 40 minutes on it and still cannot place my order. I'll try it again next time since it has worked in the past. Other than that, the food service and ambience was great. I was especially impressed with the manager Yeah as he let me blow off a little steam about the app and by the time it was all over we were both laughing. That's good customer service.

One name says it all for this place... Chassidy! She made terrible food she has a poor quality of…read moreservice just disgusted by the way a customer is treated these days at an establishment where if customers stopped coming little do they know they would have no job and no paycheck! Do better KFC I pray the franchise owner of this location sees my reviews and then looks at all the rest and why they have the star review they have!

First two visits were reasonable and tasted fine. Visit on 5/31/26 did not go well. My wife and I…read moreplaced our orders specifying all white chicken. All white was confirmed and the bag label reflected the order correctly. Told we needed to wait eight minutes for the order. We waited but of course upon arriving home discovered one order was not all white. Waiting extra time for an incorrect order does not reflect a good order packing system.

We ordered for 3 grandsons and ourselves..2 spicy breasts & 5 regular drumsticks..tag on box…read morecorrect! Inside...2 breast and 2 drumsticks only...2 wings & 2 thighs...they just put whatever in! Needless to say we had some disappointed & hungry boys! Too far to go back to Popeyes!!!

My wife and I ate here on a Friday night at 6:15 thinking it would be really crowded. We were the…read moreonly ones in the restaurant. The service was fast. Both the chef and the cashier were very friendly. I had a beef steak and cheese. My wife had a chicken cheese we thought we would only be able to eat half of it, but it tasted so good that we both ate the entire sandwich. We plan to go back soon.

I didn't even get to eat here. On maps it says the location closes at 9 but when I got there at…read more7:30 it was closed. I called and the person who answered said no they close at 7. I had driven past 2 other locations just to come to this one because it was closer to the house and said it closed at 9. They need to update those hours

I love it here! Always come and fries are fresh crew is super nice. So sorry for the times football…read moregames are around! Saw how poorly they were treating the establishment.

KATY, TX 77494 / CHICKEN / 02-02-24 / TAKEOUT DINNER…read more +The chicken fingers were piping hot. +The crinkle fries were crispy and nicely, hot. -No loyalty rewards program. -You have to buy a drink with a combo. What we ordered: 1 Caniac Combo (6 fingers, coleslaw, no toast, extra fries) $15.99 2 extra chicken fingers $3.62 Total: $21.23

I have been to this location on three occasions to purchase food and one time to discuss food that…read moreI paid for that I did not receive. I normally don't thread this way, if I can't give a food establishment 5 stars. My first visit, I ordered a McRib and six piece nugget. The food was not fresh or hot. The second visit, I ordered a double meat quarter pounder and medium fries. I got home and I had a single meat quarter pounder. I tried calling the number on the receipt and it went straight to VM. I left a message as stated, the next day I tried calling the number again and it went straight to VM. So, on my way home I said let me stop by to ensure my messages were received. I spoke to the mgr and I won't mention his name here. However, first he looked at my receipt and told me he could not replace my meal because he didn't have any calls to reference it. I paid $10 dollars for my food, as I don't drink sodas. I explained to him, I was not going to be out of $10 dollars. As he continued to tell me he could not comp my meal. I took my phone out and ask was the number on the receipt the same. Showing him where I called the night before and called the day before I stopped by. Eventually he had no choice but, to replace my meal. I stopped by again this Saturday and ordered another double meat quarter pounder and ask for grill to order as, I did on the previous order. And if, I tell you, there was so much salt on the Pattie's. That was my notice, that I would not be returning there to eat. In addition to both my return visits, there were two other ladies that were returning food to be replaced, that ordered in the drive through. To this point, I still have not received a courtesy call back. The way this all transpired is my reason for the one star. I take food safety seriously and my conversation with the mgr was to ask his staff, if it's something that's not fresh, don't serve it. I will note, that the service was not any issue or concern. Associates were very engaging and professional.

Service/employees, short staffed, avoiding/ignoring customers and 3rd party deliverers!!!!…read moreYou're good to go tho, if you're in the drive thru with order by our pickup! It is VERY prioritized. I CAN understand WHY,.. But, it doesn't help justify spending our hard earned money on cold, undercooked foods/disgusting foods, that we have to toss in the trash and not eat, (AGAIN THIS MORNING), because it's such a bother to ever TRY to get a response/be heard, much less a refund on anything in these apps. EVEN THOUGH THE ORDER WAS LATE - DOORDASH SAID IT WAS NOT. Especially, when we order and pay for express/priority delivery thru DoorDash or Uber, and there are still other deliveries dropped off before ours?!?! Undercooked breakfast items, eggs, sausage, muffins, etc. bcuz always busy and in a hurry for 3rd party pickups for delivery, drive-thru orders, dine in and pickup orders! A whole lot going on here, with the MOST MINIMAL STAFF I HAVE EVER SEEN, FOR SUCH A BUSY LOCATION. They are definitely rockstars! (This does not help or excuse the very undercooked, gooey/mushy, slimy egg whites/eggs, weird chewy sausage patties or raw/barely even toasted English muffins - I'd thought that foods were cooked/locked in with timers, in fast food/such places?!?! This REALLY 'NEEDS' TO BE FIXED ASAP!!!!). I really do not understand how these people stay working here, especially the way they're treated by DoorDash & Uber deliverers!!!! Who do some of these people ACTUALLY THINK they are!!!! Just wow. **ALSO** Deliverers should NOT BE ALLOWED to pickup/deliver, unless they have AND ACTUALLY USE insulated bags!!!! NOT JUST TOSS THE FOOD ON THE FRONT OR BACK SEAT/TRUNK/HATCHBACK, OR FLOOR IN THE CAR, when picking up to deliver orders!!!!!!! When they make the food right, it's perfection. But lately not so much.

I don't often write reviews but this is yet another negative experience with this location. This is…read morea first. I drive up at 8:30 pm. No one behind me. I have to look at the menu. I am told that I'm on a TIMER! And I haven't even been there for 30 seconds. I'm told if I'm going to be undecided then I have to go inside. OMG. Now I'm sitting outside in my car with 7 other cars waiting for them to find me with my 2 item order. I asked the nice kid at the window if the Timer thing is true. He said the manager wants it that way. Ok. I'm still waiting. It's been 13 minutes. Poor customer service.

This has to be worst establishment I've been in a long time. Bad customer service. Kids running…read moreround like chicken without a head. Don't you dare to show up late night on a weekend. It's IMPOSSIBLE to get an order out of these guys. Whoever the owner is unsure if making any money. Foood badly prepared, and needless to say filled with teenagers at all times. Not recommended.

I have never written a review on anything before, so yeah get ready for this. The first time I went…read morethrough the drive through a couple weeks ago, my order was correct on the screen, but when I got home and looked it was the wrong order (I ordered the Bigger Plate and some how got a bowl). Hey, I should have checked and that stuff happens. So I decided to give it another shot. So I went through the drive through again, they took my order and it was correct on the screen. There was a car already at the window and it took 5 - 10 minutes to get their food. A little annoying, and yeah you're probably thinking "oh they got his order wrong again," but NOPE!!! I pulled up to the window to pay and pick up my food, and THEY LITERALLY NEVER CAME TO THE WINDOW?!?!? So after about 3 minutes I get out of my car and knock on the window and all the employees just stare at me. Then after a minute of four employees looking confused they finally opened the window and said "Hi, can we help you?!?!!" What in the literal F*CK?!? A person took my order, it showed up on the drive thru screen and they told me how much it cost and somehow forgot someone ordered?!? The drive thru and restaurant were dead, it looked like they only had a few DoorDash orders they were prepping. Like how does that even happen?!? Well, if I was you I would drive an extra couple miles and go to a different Panda (I love that MSG) or another fast food restaurant all together.

The family from time to time craves inauthentic Chinese food over the real deal. When there is no…read moreMom and Pop American Chinese food shack close by, our fall back option is Panda Express. My wife and I decided to give this location a try. We order two plates to go at $10.99 per plate. We received two proteins with Chow mein as our carb. For the carb, we had an option of rice or noodles which was not standard practice at real deal Chinese American shacks. Each plate was filled with good amount of foods, more than we could eat in one seating. The foods itself was pretty good, not saturated with MSG. The taste was similar to authentic Chinese American restaurants. However no fortune cookie, soup, and egg roll came with the plate. This prices were high considering that there were no soup and egg roll. Counter service was friendly and quick. Panda Express will never be our first choice, but it is a good back up.