We had a great experience at Whataburger! We came in with five people! The staff was extremely helpful and kind. We had lots of coupons to use, and they were patient and friendly. The restaurant was pretty clean and seemed to have employees walking around offering condiments to us. The restrooms also weren't too bad! The The food was really good too! Our order was right for the most part. We ended up getting fries instead of onion rings, and when we noticed it they brought out the onion rings to us and let us keep the fries. One of the servers was Tamarra and the other one Michael! Overall, I had a great experience! I noticed there were many mixed reviews...maybe it just depends on who is working that day? I would come back and enjoyed my meal! read more

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Placed a breakfast order in the app. App said it would be ready in 6-9 minutes. Perfect. I live 6 minutes away. I got there right at the 9 minute mark. Parked in the curbside spot. Checked in. Annnnnd waited.............. I waited 25 minutes! read more

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This place is very clean, including the bathrooms. The burger was good and the fries were hot! The service was also good! The burger may not look the best but it tasted great! read more

Whataburger - Kid's meal - Burgers Near Me - Southaven, Mississippi

We ate in on a lark, we weren't intending to eat here or even eat out a restaurant but Whataburger sent me an email about their new Nashville Whatawings so...... First things first - our cashier, according to the receipt her name was Torez A but I didn't catch it on her name tag or anything, was AWESOME!! She was patient and answered questions and offered suggestions. Really she was great. All the service was great in fact, everyone there was great. The Nashville whatawings, like pretty much anything "Nashville" that isn't Hattie B's, were just okay. Not bad but not Nashville hot. Burgers and fries were good and the fries were very good as well. read more

Every time me and my family come to pick up food they forgot a major part of the order. They usually forget the mac and cheese and this time they forgot 2 large fries!!! Absolutely ridiculous. read more

I try to be as positive as possible when reviewing restaurants but this experience was not the best by a long shot. Haven't been to a Whataburger in years so we decided to stop for lunch. Saw the ad for a banana pudding shake and just had to have one. It was so good. Cold, creamy, perfect texture and taste. Excellent product and I received it right away. But that was the end of the good experience as everything else went sideways. The order taker did not inform us that they were out of burger buns when we ordered so we were surprised to get our sandwiches made on toast. They were not hot and the meat patty was dried out. The fries were greasy and the food took over 20 minutes to receive. The restaurant floor was sticky and the restroom was not clean. It was very quiet in this place as none of the other customers were saying much. People just waited patiently. I will have to try them again because Im sure they can do better. read more

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The food came out, tasty and hot. But the inside experience was less than pleasant. Employees appeared not to be well trained in customer service. They did not seem to understand that they are representing a company and I'm sure there's others out there would love to have their job. Don't act like some little kids running around when you are supposed to be providing a public service.. we have been there before with our grand children and received exceptional service, but not on this day. read more

I'm only writing this so that the franchise owner or management wonders why business isn't booming. You look next door at Chick-fil-A which is killing it with 100 cars in line. I'm in line with three cars at Whataburger, I wait forever in line only to get a breakfast biscuit that looks like it's been sitting under a heat lamp for hours, completely dried out. When I politely asked for ketchup and napkins, the girl looked at me like I was being an annoyance. I've eaten at that Chick-fil-A multiple times and employees are well trained, polite, the food is fresh and it's very quick drive-through... it's a pretty simple business model. read more

Whataburger - Breakfast #22 Biscuit Sandwich - Burgers Near Me - Southaven, Mississippi

Slow slow slow. Better off stopping at one of the many restaurants around this one unless you have time to waste.

We were in line for an HOUR. a full hour. There is no reason a drive through line should ever take that long.

Whataburger in my opinion is a good place if you want a fast meal. Nothing to brag about when it comes to taste, ambience or excitement. It's a fast food restaurant so it's pretty much served as usual. It's simple and good, will be going again. read more

As always Whataburger breakfast on point have issue with waiting at front counter for around 5 minutes or so before an employee acknowledged that I would like to place an order read more

Food was good chilli burger and fries The sweet tea was some of the worst with that bad aftertaste of them never washing the container or it just being old tea. The person that brought me my order was nice . It took longer than normal to get it..so I'm rating the food I had at 5 stars but with the long wait time and bad tea I'm taking 2 from the over all rating read more

On 5/25/24 I sat in the drive through for over 15 minutes at 5:30 in the morning waiting on someone to take more order to just hear the order taker say over the loud speaker "someone is out there I better turn this off" so I left. will not be back, very rude when all someone wants is a simple biscuit after working all night! read more

Service was great and my food didn't take long to get my server myrshia J was so nice and so helpful definitely would recommend it read more

Whataburger - a business card on a table - Burgers Near Me - Southaven, Mississippi

This isnt even close to what a Texas Whataburger is. It is a shell kf what the franchise is back home. I would rather eat a white cat terd off the hood off a hot buick than return here to get bad food and terrible service. read more

We were so excited about this location opening! Unfortunately we will never eat here again , we are ONE and DONE! I ordered a bacon burger and my daughter had the chicken sandwich, later that day she and I both became sick , with nausea and vomiting and diarrhea, only to find out we got food poisoning. Never again ! read more

For this to be a new establishment you would think they'd be on top of their game... but NO!! I've been sitting in the drive-thru line since 5:45AM, four cars in front of me when I arrived. Four cars pulled in behind me, which two of them left, and I would have too if I wasn't blocked in. First time coming to Whataburger here in Southaven, and I'm already not impressed. I will end my post at the time I officially get my order and pull off. Placed order at 6:13AM oh wait, no I didn't they were out of chicken biscuits!! No signs up stating they were out or anything.... Almost 30 mins of my time WASTED!! Pulled off and right in to the amazing Chick-fil-A!! read more

I went through the drive-thru. I provided my name 3 times, yet it was still wrong on my order. I ask a few times what came on the burger and each time I was told something different. Not the best experience for a first time visitor. Doubt I will return because I don't usually eat fast food. read more

Apparently I had a much different experience. There on a Tuesday evening. Quick service, perfect order, polite people. Give it a try!!

Person taking orders can't listen and the person in the back can't read. Food is worse than parchman state pen most of the time.

I placed an online order at 3:05 am it said it was supposed to be ready by 3:09-3:12. I thought "great that gives me enough time to drive there". I sat at the window for 25 minutes and that's after getting there at 3:10. That means it took them 35 minutes to make 1 burger and 1 order of wings. Mind you, there was no body in line when I pulled up so it's not like they were busy. Normally they take a while to make the food but god damn. read more

This place needs to close! Took over 8minutes before a cashier appeared to take order! Then out of ice! Out of coffee at breakfast! And the place wasn't busy! Wouldn't recommend this place to a dog! read more

You would get your food faster if you drove from Southaven to a Jackson MS whataburger. 50 employees and they can NEVER seem to get a cheeseburger combo through the drive through in less than an hour. Absolutely pathetic and a waste of prime real estate. Bad employees or just bad training? Either way, it's not gonna last long operating like that. Someone from corporate should come help them figure out their issues. This time, which turns out is my last time, , I'm asked to pull forward, so far I've been waiting an hour and a half, while I watch all of the cars in like behind me get their food. After bringing the COLD food and forgetting the drink I waited another 20 minutes and finally left without a full order, 2 HOURS LATER! Someone should order food from the drive through, park blocking the drive through for 2 hours, then when they pay- don't pay the full amount. I'm sure they would be ok with it since that's how they treat customers. Former customers. Seriously, admit failure and just shut it down. Worthless read more

I waited over a Hours for the wrong order TWICE! & I still got home with the WRONG ORDER

Customer service was exceptional. Food was good and fresh. Crowded but served promptly. read more

Every time I've ordered something from this franchise, they screw up the order or forget something entirely. Today I went inside hoping it would curb mistakes in my order. The cashier greeted me by saying good morning when it was 2pm (she greeted people after me saying the same thing. This already set alarm bells ringing. The order was simple, 2 burgers with cheese, 2 plain (one of those with onion), 3 onion rings, 2 shakes. Simple right? Wrong. Luckily, I had checked my receipt after ordering and the space cadet at the cash register had charged me for 2 combo meals with fries & drinks, 3 onion rings, one plain burger. I made it known that there was a mistake to one of the staff and they said they would make it for no charge. I politely asked them to please double check the bag and they said they would make sure it's all correct. After a good 15 minutes later, they came out with my bag, I checked & found a burger missing. I told them as such and they said, "No, it's all there." Then I had to open the bags and show them physically that the order was incomplete. They went back again to make the missing burger, came back with it and then said they'd have to charge me after someone else said they wouldn't. After getting home, I opened the order to realize they had further messed up the order. There was only one burger with everything on it, two were plain with onions and the other one was plain, no onions. Again, you would think this is simple to get right but it's like rocket science to these people to get an order correct. I kid you not, they NEVER GET AN ORDER CORRECT! It's amazing they have the ability to screw up orders every single time without fail. If there was a prize for never getting orders correct, they would be champions, no contest. Do yourself a favor and go get burgers elsewhere, where they will give you what you ordered & paid for without grief or issue. read more

Great food. Clean place. Well staffed. Friendly helpful staff. Great to have one so close. Been waiting for Whataburger for ever and this one does not disappoint! So glad there's a Whataburger here in the MEMPHIS area, been waiting a long time and this place does not disappoint. Love me some Whataburger read more

The service was exxxttrreeemeelly slow. I was in the drive thru lane for more than 30 minutes. There just seemed to be no organization to get customers through. My hamburger and French fries were so cold. At lease I could nuke the fries at home. I would have given it two stars but I am giving an allowance for the fact that places are so short on workers. Also the cold hamburger seemed to have a good taste. read more

I sat In the drive-thru a good 20 mins and nobody ever came back on the speaker, even after me saying hello, are you ready for my order now? Guess I will stick with Chick-fil- read more

We ordered our to go order inside. People came and went. We waited patiently for 35 minutes. The boy that was working the front clocked out leaving customers up front, and no one continued waiting on them. They stood there waiting for someone to take their order. Employees just walked by and never offered to help. After all that ordered with us and after us left, my husband asked about our order, the male employee came back and said they were waiting on meat. All the while, we are watching them make countless burgers on the counter that is visible to us. Many came in and walked out because no one was waiting on the counter. After forty minutes, the boy came out with our meals. We've been to Whataburgers and they have been great, but if this one doesn't get employees that care, they are going to go out of business and tarnish your reputation. read more

not sure if it's the places fault but i ordered online from them. they sent my driver to the wrong place completely. 15 min away. by the time i got my food it was cold. fries were good but cold. burger was smushed and cold. wrong sauce i asked for and medium size drink when i ordered a a large read more

Several great options to choose from. Service has been good so far. Large volume of customers at peak times can cause the drive-thru to slow down to a crawl unfortunately. #spicyketchup! read more

worst service ever And the food was cold by the time i got it. The third time I've eaten there and had issues all three times. I will NEVER go back! read more

Don't bother with the curbside option. Food was suppose to be ready at 2:03. Sat in the designated spot for 15 mins before I finally called. Just for them to tell me my order has been ready. Still had to go I. And grab it myself only for the fries to be old. read more

Had to wait for 45 minutes after arriving just go get some onion rings and a small drink nobody came to take our order after 20 minutes of waiting would not recommend eating here. read more

First of all I was very excited about this burger chain because I had a very positive experience in Destin, Fl I was wrong. This place is awful we ordered a #1 burger combo and it was packed with mustard, very little lettuce and a thin slice of tomato. The only thing I liked was the drink and fries. The banana shake was even disappointing, because it taste like ice cream with banana flavoring. I won't be going back read more

they got order wrong after 4 times of telling them to not put bacon on the sandwich and they always get the order wrong trash servicd