Great Service, Great Food, Great location. Friendly staff. Food is always fresh and hot!!

Love the food,love the location but can not understand how an order of biscuits and gravy does not come with A FORK,OR KNIFE it's pretty hard to eat with no utensils 3 out of 4 times, employees should check the bag twice you complain no return call ever not good Whataburger... read more

First time been there it was so good Then I made the mistake of coming back Ug. It was gross the buns were hard the meat if called that was nasty only thing was good was service beware. Big time puke read more

I recently stopped by Whataburger and had a really good experience overall. The food came out fresh and hot, and the burger was made exactly how I ordered it. The fries were crispy, and the portions were generous for the price. The staff was friendly and kept the dining area clean, which made the visit even better. Even during a busy time, the service moved pretty quickly. If you're looking for a classic fast-food burger that's consistently solid, Whataburger is definitely worth the stop. read more

We were looking forward to getting Whataburger since we live in Indiana and there are none around. While the food was good, the service just pissed me off. I was fortunate to realize that the drive through didn't give me any ketchup (even though I explicitly said how much and kind). When we got to the hotel my wife realized that there wasn't any plasticware for her salad and no dressing for her salad. read more

To be fair, I feel like they are still working out the kinks because this is clearly still a new hot spot and it always seems packed. I have to commend the employees for being so patient, because impatient customers can be really rude. The times I've gone, I've been met with kindness. I've been twice now, once through the drive-thru and the other time I went inside to compare wait times. Honestly, I think I waited longer inside than I did in the drive-thru so there's that. However, the food was pretty good each time. The first time , I ordered the avocado bacon burger combo. The burger was actually very good! I feel like the creamy pepper sauce they put on it really kind of set it off. The second time, I ordered the spicy chicken sandwich. It was good and had a little kick. The fries are pretty standard, but they have always been fresh and hot. I'll for sure be back to try other menu items. read more

Whataburger - Menu - Burgers Near Me - Southaven, Mississippi

Beyond disappointed Waited for the Memphis hype to go down an finally was able to get one Though the restaurant was packed with happy working teens. The burger I got said nothing less of that I like meat so I ordered a triple burger with cheese This burger has no love in it It was dry I'd rather the cook have cried over my burger to put more seasoning on it or something. It had no cheese An the iceburg lettuce was so huge on my burger I thought I had a side salad. 2/10 wouldn't recommend. I now dislike this place because of Memphis read more

Whataburger - The dry Patties they decided would be perfect for my burger - Burgers Near Me - Southaven, Mississippi

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My husband and I decided to try our hand at Whataburger before going to see a movie. It was only about a week after the grand opening and the drive thru line has been insane. The security guards in the drive thru line suggested we go in. It would be quicker. They were definitely right! The employees were friendly, but there seemed to be too many in the lobby and a couple were standing around trying to figure out what to do. One of the managers was in the front greeting everyone, she has a great personality. We ordered, got our food, all in a decent time and it was good. Nothing to brag about though. I'm thankful we have a different type of burger place. Especially since Steak and Shake shut down. read more

Whataburger - I got the cheeseburger with a chocolate shake. Hubby got a chicken sandwich with a banana pudding shake. That ranch is the good ranch FYI! - Burgers Near Me - Southaven, Mississippi

I went Whataburger for breakfast no line no waiting got my order and forgot to ask for condiments which is something that fast food restaurants don't do is offer to you or give you any the food was ok I may have been expecting more but it was just ok read more

Whataburger - a bag of food - Burgers Near Me - Southaven, Mississippi

No way this just happened. Paper towel or something in my burger and the sprite was flat. Wild read more

Whataburger - Burgers Near Me - Southaven, Mississippi

Drive through took way to longer the worker had zero clue where my food was asked if i had paid already 3 times. Need changes made. Wow they even gave us the total wrong order read more

Terrible service. After a long trip to Memphis arrived at the airport. Stopped here for food from our family . Waited 25 minutes in line for drive thru. Absolutely ridiculous to have to wait this long for food in the Drive-Thru read more

Such friendly staff! Everyone was very hospitable and made sure tables were cleaned off asap. Very clean and the food was fresh! read more

Whataburger - the inside of a fast food restaurant - Burgers Near Me - Southaven, Mississippi

Slow! My god how long does it take to cook a burger?! A lot of workers but apparently no one is working. I'll go to a restaurant for a better burger and twenty minutes so far. Never going back. The front girl is a dingbat. Lock him up! I'm editing my review but they are still slow. The mgr / asst mgr made up for it. read more

Service was okay. Order was not exactly correct but the food was decent for a quick bite to eat.

I will be VERY generous and give this location a rating of 3 stars. That is a combined score from my two visits. Visit number one was during the big grand opening. It was fun and we got some WB swag while waiting in line. The order was delivered quickly and tasted great. Just like I remember it when they were in Memphis decades ago. Five stars. Visit #2 didn't go so well (today). I got a craving and decided to battle the traffic and visit this location again. It took about 45 minutes to get there. Waited 10 minutes in line and then waited 30 minutes on my order. It never did arrive. Finally I asked someone to check on it. They walked to the back and immediately came out and handed me a bag. I have a feeling it had been sitting on the counter for 25 minutes. I felt the bottom of the bag and yep stone cold. When I informed the lady who brought me the bag, she said she would make another one. They wanted me to be satisfied. At this point, I had invested almost an hour and a half of my time and was rewarded with a cold burger. I had another 45 minute drive ahead of me and didn't have time for them to start over. And I had very little confidence they would get it right. Oh and they had run out of the banana milk shake that I wanted. One Star. Whataburger - you can't treat people like this if you want them to come back. Maybe I'll try the location on Germantown Parkway when they open later this year. Good luck guys... read more

This place is way to overrated. I finally tried this place for the first time due to the line previously being so long and it definitely wasn't worth the 15 min wait for a fast food chain. The burgers are dry and has no flavor (even when freshly prepared). The onion rings and fries are probably the best thing on the menu. This place is over priced. The fries are similar to McDonald's but not the same either. I do like that they have several options for the ketchup flavor but I would never return here for a burger. Mc Donald's has way better burgers than this place !!!! Oh, but the service is great here so that's how they got their second start from me . read more

This was 2nd day of the grand opening on Getwell Southaven, Ms If you like burgers .. just ok, nothing special. #1 combo was almost $10. Burger had cheese lettuce pickles tomato onion & mustard. I asked for tea 1/2 sweet & 1/2 unsweetened, not really sure what I got but I poured it out (it was nasty). This is the first whataburger I have had since the 70's. It definitely was not worth the calories. read more

They have good food the problem with almost all of the ones in the area is that they always seem under staffed. There is usually no one at the counter and if the drive through is busy all I can say is good luck. read more

My order is made incorrectly to the point that I will never go to the Goodman location ever again‼ The manager by the name Jody is never around so that speaks volumes. The issues always starts at the top‼ Melissa Thigpen read more

Waited a few weeks after the grand opening to try this location. Grew up in Texas eating Whataburger. Got in the car line at 3:00. Made it to the person taking the order about 25 mins later. She was very rude. She had just come on duty so it couldn't be she was hot & tired. Just a young kid with braces. Possibly the rudest order taker I've ever dealt with. Her manager had to get involved. I have a dash cam so the entire conversation is recorded. Maybe better luck next time at a different location. read more

Whataburger - Very Rude order taker. - Burgers Near Me - Southaven, Mississippi

I had the fish sandwich that was extremely delicious. Staff was very helpful. A great visit.

When you come in it is nice and clean but workers are slow. The lady before me was waiting a half an hour for one meal and behind me when I sat was a family that's been waiting for an hour. The line outside barley had any one in it but workers were on their phones and completely walking around like they did not have to serve any one. The worker that approached was very proficient in trying to do the best he could while the female workers were walking around and on there phones. read more

Whataburger was literally installed for absolutely no reason tbh but no one will say that though. Food is mediocre and bare minimum

I understand the newness of this location and the name sake itself but after waiting for the hype to die down the wait is still extremely and unnecessarily long. It's a 24 hour burger joint what is there to wait on? My first visit was worth the food we received but the next time I along with 2 other vehicles backed out of the drive thru because the wait was ridiculous. Honestly I've eaten at other Whataburger's while traveling and it was way better. They really have a lot of work and training to do. read more

We were excited to finally have a Whataburger in our area. We stop frequently on road trips. No matter which location, we get friendly service and good food. It's like they have a general set of standards they expect for their stores even though it's fast food (imagine that). That is not the case here. You'd think there would have been a regional manager on site or something since they just opened last week. If there was...yikes. For a brand new location, you'd expect great customer service in the beginning, at least. Nope. I was greeted by the drive thru attendant with, "Name?" I gave my order, and she told me my total, which she said was $9.88. I questioned it because I ordered 2 combos. She looked at her iPad again and said, "$19.88." That is the extent of the interaction. No order confirmation, thanks for coming, nothing. Meanwhile, there was a group of employees gathered at the water cooler outside (at 9:30am) talking, cursing, and laughing, all where customers could hear. They were talking about how they were planning on not interacting with customers the way they were evidently trained. Quoting what sounded like corporate set greetings, etc. and then laughing about it. Again, all within earshot of customers. Later, their group was blocking my car from being able to pull up in the line. The attendant sweeping outside had to bring their attention to it. I got further up in line to pay. There was one person going to multiple cars at a time to collect payment and taking it back inside. They came and got the card from the car in front of me, mine, and car behind me all at the same time. She told me, "I don't know your total," took my card and walked away. She brought it back a few minutes later with a receipt. I can only hope my card wasn't used to pay for anyone else's order. I finally got my food after about 10-15 minutes after I paid. The order was incorrect. Shocking, based on my experience up to this point, right? We took off the toppings we requested NOT be included and tried to eat it anyway. The buns were as crunchy as the day-old fries and the burger was burnt. Hey, on a positive note, they got both of my drinks right!! This location will not last if this is the standard they plan to set. Good luck, Whateverburger! read more

Whataburger - Burgers Near Me - Southaven, Mississippi

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Poor customer service and rude staff. Do not order on the kiosk and that's the only way you can order in store. If you need to make a change or refund, you have to call corporate. Staff and manager refused to provide use the number to request the refund. read more

Quick service 2 lanes on a busy night good place to stop by. Got my approval food was hot & read

The food was delicious as always but my main concern was the fountain drink area. The napkin holders have a build up of gunk. These should be cleaned daily. read more

service was great! ordered a patty melt and onion rings the bread was burnt on both sides and they served it to me

You cannot ask to much for service at a freshly started fast food place but the hospitality makes up for it completely. Johnny was very polite and apologetic for the issues they where having and made up for it in many ways! Clean environment and a good atmosphere. read more

Went there again last Friday. Pitiful customer service. Went inside to order. Took 25 minutes to get it. Just pitiful. Need to send in the Texas Whataburger training team ASAP! Might be able to safe it from total collapsing. read more

I have been to this location several times. Every single time it's so slow. I have waited in line 30 mins for 3 basic sandwiches. If this location is going to survive they will need to step it up in the meal prep department. All other customer service at this location is nice and pleasant. read more

Never again. Awful. It's normal for a busy drive thru to take a while, but we sat for 45m, saw our order/bag (3 burgers) just sit there and finally had to ask what the hold up was. Nothing. Order just sitting there. Cold burgers. Their process seems to expedite the outer drive thru lane as several cars who arrived after me left way before me. read more

Went to the restaurant on Getwell in Southaven it was the third time I've been there. My previous two visits were extremely long Waits . I would say an average of 10 minutes per car at the drive-thru. This time I arrived at 4:30 a.m. . There was one car waiting at the window and I pulled around and ordered and then pulled up behind this car. We waited approximately 20 minutes. I debated pulling away and leaving but I already invested 15 minutes of waiting so I hated to do that. I figured the car ahead of me must have a big order they were sitting there already when I pulled up and I have been there almost 20 minutes. Finally they handed the order to this person in this car and it was a small bag that looked to be only one sandwich. They drove off I pulled up and got my one sandwich. Total wait time around 20 minutes. I don't understand why it takes them so long. I had said I would not go back after the other two excessively long Waits . I decided to try it again and I got the same thing over a year later. Food was okay but definitely not worth the wait. I have no plans to return. read more

Do not go to the Winchester location. They are way to slow. I was in line at 2;06pm. Did not get food till 3:17pm. i could have driven to Southhaven in that time. Where is management? read more

Super long line! literally reaches all the way towards the movie theater entrance, but overall pretty fast and great customer service! the food was on point! we are from memphis and we decided to drive half an hour just to eat here! definitely worth it! can't wait for it to open in our area, Good job Whataburger! read more

Whataburger - whataburger in mississippi - Burgers Near Me - Southaven, Mississippi

Whataburger was the first burger I ate as a child growing up in the Frayser area of Memphis. Whataburger left and Memphis moved on and I've had a lot of burgers since from Top's, In-N-Out, and my favorite of all-time, Burgers Never Say Die in Los Angeles. Coming back to the Memphis area, Whataburger did not return to Frayser (some shade) which it could have done a lot of good in a neglected area of the city. I drove to Southaven to find large people in large vehicles having large burgers and my god the cup for the combo is huge (think McD's old Super Size), I felt bad accepting it. The cashier had to reassure me this was the only size. I filled the cup only half way, no refills. The burger smelled as my 3 year old self remembered but tasted as my older tasted Sonic Drive-In. I go to Sonic for the chili cheese hot dogs. Childhood rekindled. Everything is bigger in Texas, Southaven is a collection of fast food restaurants and houses with no downtown center. read more

I've been to this location 3 times. Although the drive thru had about 5 cars each time, it literally took at least 30 minutes or more each time. The last time I went I sat in the drive thru for almost an hour and was the 4th car in line. It's utterly ridiculous how long the wait time is. read more

First and LAST time at this location. Stopped for breakfast at 7:40, very short line maybe 5 cars in front of me. For some reason the line still wasn't moving fast enough, they didn't have biscuits for breakfast, and it took them 30 minutes just to bring me ONE COMBO. Had to pull over into their 3rd lane and wait again for another 10 minutes. This is truly sad and I swear every time I go to any restaurant other than chick fil a it's not a good experience. The employees don't know what they are doing and seem annoyed that you're even there. read more