2 days ago, my wife & I ordered via the drive-through window. My wife had a Junior burger- she said was OK. I had a grilled chicken sandwich. It was HOT (temperature) and the chicken was a big portion and had good taste. The bun was VERY soft (& hot, too), the lettuce was limp and very warm, the flavored mayonnaise ran out of the sandwich, over the paper it had been wrapped in and covered the outside of the bun. I couldn't eat the sandwich without getting the mayonnaise all over my hands and dripping it onto my lap. Two tomato slices, also warm, were dripping juice adding to the liquid mess. I know how it got like this. The GRILLED chicken sandwich was cooked and put together ahead of time. when ordered, they MICROWAVED it. That made the chicken HOT, softened the bun to very soft, ruining it; the lettuce limp & warm; the flavored mayonnaise watery, running out all over the paper, the bun and my lap; the tomato slices soft and hot, their liquid running, thinning out & adding to the mayonnaise mess. Most all of us have microwaves at home and learn very quickly NOT TO MICROWAVE ALL THISE DIFFERENT THINGS TOGETHER BECAUSE IT RUINS SOME OF THEM AND MAKES A VERY BAD MESS. It tasted good, but I would never order another grilled chicken sandwich here because of the mess; and the cook's/chef's/whomever's indifference to the effect microwave heating has on an assembled grilled chicken sandwich. It ruined it, trying to APPEAR to have a grilled chicken sandwich "cooked when you order it" as Whataburger has claimed as a trademark for decades. The microwave heating was obvious, and a failure, turning me off and losing a customer. read more

Michael working the drive through was amazing! He paid so much attention to every request I made. And how are you so bubbly super early in the morning? He definitely started made off right. The food was hot and fresh after a small wait. I didn't mind that at all. Was glad I didn't get some hours old food. All in all I was in and out of the drive through in a decent amount of time. Less than I expected. So that's a win! Happy National Drive Through Day!!! read more

Purchased a breakfast taquito and also a Whataburger Junior with cheese. Both were absolutely terrible! Taquito had burnt hashbrowns and was exceptionally greasy. The hamburger had a stale bun. What is happening to Whataburger these days? This is not the only location that is serving disgusting non-par food. The location on sawdust is also just equally as poor food choices. read more

Wow. I have been here in the mornings and the service was quick and got my food. We went at night the time and the rails came off. We waited for at least 15 minutes to order. There was a customer ahead of us that did not have the amount , she went out to get more money. That wasn't enough and she had to leave again to get more money. All this time, no apology from the clerk. Nothing. They could have at least suspended her order, let us order , then completed the transaction when she came back. Nothing. If I could give this experience a negative star, I would. Come on Whataburger, do better- take care of your customers. I won't be back for a long time. read more

ordered burger only mayo and cheese got everything on it. ordered 2 strawberry shakes got chocolate, fries were old. O didn't noto it until I got home. read more

the service here is has honestly gone down the gutter a manager and two other employees were making rude remarks to a person I know right to there face get better managers and better training with customers. And your food is nasty I just saw a photo of a burger that's pink read more

Come here quite often after work, but they seem to get my order wrong more often than they get it right.

Was it Fast? Yes Was it Food? Yes So Whataburger met the average standards for fast food....but then the magic happened I asked for mustard expecting one little squeeze pack. I received about a quarter cup of the condiment I love! Medium fries? Well, these guys don't know what "medium" means! The bag may be medium, but they put a large portion into it! Hey, I dined in, and they insisted on carrying the order to my table. I almost felt like a celebrity! read more

Whataburger - Whataburger! - Burgers Near Me - The Woodlands, Texas

I asked my son to bring me a jalapeño cheddar sausage biscuit. He may have mistakenly asked for chicken. The few times I have had chicken tenders from Whataburger, they have been hard. So I knew I did not want a chicken biscuit. And no surprise to me, this tiny piece of chicken was very hard and appeared to be refried and the proportion of the chicken to the biscuit was awful. I was very disappointed. I only ate the top of the biscuit. This is the reason I get my chicken biscuits from CFA. read more

Whataburger - Jalapeño cheddar chicken biscuit - Burgers Near Me - The Woodlands, Texas

A picture is worth a thousand words, so please take a look at what this location served me! I order a whatachicken meal add cheese and pickles. I placed my order online via the app and picked up my order in the drive thru. I waited close to 20mins for my order to recieve an OLD, DRY, and DISGUSTING chicken fillet. This is unacceptable and I literally gave my money to this restaurant because my meal was not worth one cent of what I paid. And on top of that the young lady passing out orders in the drive thru was extremely rude and had a nasty attitude! read more

Whataburger - Burgers Near Me - The Woodlands, Texas

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Can't give this Whataburger enough stars! This was the cleanest, nicest Whataburger I've been in. Staff, including the manager, were professional and friendly. The food was fresh, hot and delicious. read more

I am always at WHATS " w h a ta burger" the fun this place has FOOD speaks for itself really good not going to be there once time you might want to do be there all the time with friends from school leagues groups etc. The service there is good very helpful my experience with the one @ 105 Lake Conroe God bless me with how spirited we can be in the community. read more

I'm totally down for this place. It's like In N Out but I can actually get bacon on my cheeseburger. Thank goodness! Last night this served as an easy family dinner. A kids meal, two burgers and a small fry for about $20. I asked for my burger without the bun and it came out in a to-go container with all of the toppings laid out on the side. Kinda funny, but worked! And I appreciated that their bacon cheeseburger cake with four whole pieces of bacon! read more

The manager Brandon was completely rude to me and more customers during my visit. I can see the employees do not like working with him. After i pointed out my order was incorrect (he took the order himself) he then caught more of an attitude. instead of apologizing or giving any regard to the fact he was wrong he just rolled his eyes and walked off. read more

Apparently if someone's shift is coming to an end at this restaurant, it gives them the right to rush the job of cooking your meal. My chicken was undercooked, they didn't give me the Texas toast as included in the meal, and don't even get me started on the grilled cheese. To top it off the attendant at the drive thru window could barely stand to do their job. read more

Whataburger - a grilled cheese sandwich with a bite taken out of it - Burgers Near Me - The Woodlands, Texas

this is crazy i left the emergency room hungry and whataburger being the only thing open i went there i don't even eat whataburger but i now have to take medicine for my wrist and can't take on an empty stomach... so here we are with pancakes thrown and hidden in a broken container i get it yall there till 8am but come on now read more

This location (242 in the Woodlands, TX) has the worst service. We waited over 20 minutes for breakfast tacos in the drive through line. That's!additional minutes after we placed our order and sat in line, only to be asked to pull up and wait longer. They also forgot the condiments and we had to go inside to get them. I would give no stars if I could. read more

I went and sat inside with my family. It was daylight. The restaurant was busy. The woman at the front counter was so nice. However, as we sat eating, a German roach crawled up the wall and near our heads. To my knowledge, roaches usually scatter and hide during the day or when there's light. This sucker rolled up the wall like he wanted a bite. It was bold and even sat there and stared us down a bit. I gathered the food up, threw it away, and left. Ain't no way there's roaches upfront and none in the back. read more

0/10- Everything in first picture is exactly the way I received my food (the inside of the bag as well). I ordered a Whataburger meal with no cheese and I got a small cheeseburger with one pickle and one slice of bread as well as no drink and no fries. It looks like they picked my food out of the trash. I waited nearly 25 minutes for this. Don't get me wrong, I love Whataburger just not this one. Don't waste your time. As for the second picture, I think it explains itself. Where's the rest of my patty? read more

Whataburger - Burgers Near Me - The Woodlands, Texas

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If I could give 0 stars I would. I just placed a curbside order literally 2 meals and a side of onion rings and the morons can't even get that right. I ordered a Whataburger meal with cheese I ended up with a patty melt???? Nothing pisses me off more than when I order the simplest thing and idiots can't even get that right! Way to go Whataburger morons!!!! read more

This is ridiculous you ask for easy ice and they fill It up to The damn top why can't the losers get something right. read more

Whataburger - a person holding a receipt in their hand - Burgers Near Me - The Woodlands, Texas

Went here after a flight in from Denver. It was one of the best visits. Ordered a Jr. Double with bacon and cheese. Absolutely one of the best Whataburger visits in about 10 years. Literally everything was made perfectly! Been here in the past and it was chaotic and not very good. Glad to see a major improvement on this location. read more

The food is good for fast food but the service, especially at drive thru, is exceptionally slow whether there are many cars or few.

Opened the cup for the ice & their was a hair in it haha. Everything else was ok but I shouldn't have to worry about something like that being in my food or drink. read more

Whataburger - Opened my drink for the ice & theirs a hair in it haha - Burgers Near Me - The Woodlands, Texas

If I could rate zero I would had me waiting for 15 mins and 5 cars passed me , worst service ever

I did not go inside the venue, however, the outside was well kept and very forest like. It was as if you were being transported to a park while riding through the drive through. Very neat. The guy who took my order was very nice. My order came out hot and correct. Approved! read more

As you can see the pickle is thicker than the beef pattie. Next cost saving measure are the see through or maybe the donut hole patties. Please shoot all your bean counters. Geez! Give me a break. Feel free to copy & paste at your leisure. read more

Whataburger - Jr. As you can see the pickle is thicker than the beef pattie. - Burgers Near Me - The Woodlands, Texas

I just moved to Texas. They say everything is bigger in Texas. I guess that includes the wait times. 18 minutes tonight when there was no one ahead of me inside the restaurant. I noticed there were quite a few people in the drive-through. So this restaurants procedure is take care of the drive-through, regardless of how many people are waiting inside. I'm not so lazy or disheveled that I can't walk into a restaurant. I actually distain the drive-through. I guess the nickname for this place should be called what a rip off, not Whataburger. read more

Yuk yuk yuk! Dry and cold burgers served! The meat is dry and paper thin and tough! Burger comes out with stale bread and cold and hardly any mayonnaise or mustard and pickles on it! It's flipping nasty nasty yuk!!' Took two bites and threw it in the trash where it belongs!!!!! Disgusting! Maybe Whataburger better take some pointers from In N Out burger ! Fresh piping hot and juicy and tasty!!!!!! read more

Spend 40 minutes in the drive through with only about 5 cars in front of me. The food was fine

Ordered salad drink and onion rings. Was asked to move up and they would bring it to me. Did not receive receipt, or onion rings. Had to return and wait an additional 15 minutes and still could not get a receipt fir my order. read more

My family and I had went to this location for dinner. There is a young man name Malachi if misspelled I do apologize. But this young man is amazing he is very polite. As soon as you walk in he makes eye contact with and welcomes you. Very respectful and takes every order into consideration. He will be making it really far in life and he will be the reason why we return to this location. Awesome job Malachi thank you for everything read more

Good burgers as usual but this location is just the slowest "fast food" I've ever been too. The first time I thought it was just a busy Saturday. Nope it's always like this. Our 3rd time here I got in the drive through line at 1:45 pm, by 2:10 I had only moved by 3 cars. My husband got out went inside (while I was still in the drive through!) ordered and got our food in 6 minutes. Seriously?! That's pathetic. Never coming back and you should save yourself the time, park and go inside if you come here. read more

Typically I like Whataburger.. Can't say I have ever had a problem with an order except maybe when I order extra crispy bacon on a Breakfast on a Bun. Well, we had pulled the lifeline on the hub's car the evening before and took it to a place who buys cars and the next day he took mine to work. I had to fend for myself with UBER the following day since I was going to Woodlands St. Luke's from Magnolia. Had a bit of time to kill before he got off of work so I hung out at Whataburger. As always, it was busy. I ordered a Whopper Jr. with Cheese, Mayo, L,T,O and Pickle. I took one piece of bread off. I always do and took a bite. The meat had a bit of gristle to it. Next bite the same. I put it down and took the lettuce and tomatoes off. OMGoodness, the meat was raw to raw rare. I left about 3/4 of the burger, not one waitress stopped by to see if I needed Ketchup or why my burger wasn't finished. However, as I was leaving I did show them the Manager the meat. Excuse, was sorry we are training a new person. Well, don't get me wrong, there is nothing better than seeing ppl having a job, but how hard is it to look at what you are sending out whether a new employee or not and where was this person who was doing the training? Last time for raw meat from Whataburger. read more

Whataburger - This is my uncooked burger today....never, at a Whataburger....Texas' tradition...?? - Burgers Near Me - The Woodlands, Texas

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I generally try to give any place the benefit of the doubt. I've even had a positive experience at the College Park Whataburger a while back. Three times in a row, I have received cold food. I know, fool me twice... My fault more than anything. But, my burger right now is soggy, my fries are droopy and cold, my gravy I ordered wasn't even heated up. And, it certainly wasn't different the last two times. I don't know how you make something "fresh" and hand it out the window cold in a couple of minutes, but it must be an unattained art to some. And my drive home is roughly 7 minutes. I even tried the fries upon leaving the drive thru; COLD. So, if I can stop someone from having the same experience, I will do my best to try. Do not go to this Whataburger. Drive the extra distance to either 1488 or whichever you'd prefer that isn't out of your way. You're welcome! read more

The food was as good as any whataburger but the wait time in the drive through at this location is horrendous. I came at 1pm on a Saturday and there were 7 cars ahead of me (which would take maybe 5 min at a normal fast food establishment). It took 24 minutes!! I was late to an appointment being stuck in line. I could have driven to the sawdust location and ordered and drive back back faster than this location. I'll avoid this location from now on! read more

Yea another business just outside The Woodlands open 24 hours. Chorizo and egg breakfast burritos with fresh flour tortillas and picante sauce are worth a try. Not as good as mine but who feels like cooking at 1:00 am. Service outstandingly friendly. read more

If I could rate this location as 0 stars I would, understandable for a over-night shift but experienced extremely rude staff with ugly attitude/expressions. Placed an order, clearly stated as a burger dry with bacon etc. order was repeated back, yet once charged at the the window noticing a missing order on the receipt. Mentioned so, received an ugly response as well receiving the wrong order and had to have them to correct it but still received the wrong order. Same burger missing the condiments, frustrated I didn't even bother anymore. Don't bother attending over night. read more

The quality has gone down hill, from my recent trips to the hospital close by this is the fastest alternative to hospital food in the area. I've started going inside as the food I've received through the drive thru usually comes out luke warm, though on occassion they've left items out. I still get decent service and the food is the best around for fast food, though if there was a subway closer I'd probably go there instead. read more

Whataburger - Burgers Near Me - The Woodlands, Texas

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Another crappy location. How about stop shorting your customers items we order?! Always get home and find something missing. I'll stick to the 336 location. read more