Most of the time I have really good experiences with this Whataburger, with one exception, the fries. In my opinion Whataburger fries are the best fries. However it's been pretty consistent that I'm really disappointed with my fries. It seems as if no matter what time I order my fries seem to be almost always cold and soggy. My burgers will be fine, but the fries just haven't been acceptable lately. Service is usually good, and I don't really have any other complaints. But the fries need to be fresh and not made in advance and left out forever. read more

I enjoyed my #5 Whataburger With Bacon And Cheese immensely. It's really nice to just walk across the street from the Comfort Inn and have a delicious burger at literally ANY time! read more

Whataburger - Interior - Burgers Near Me - Wichita Falls, Texas

Great burger, but the fries were a bit on the cool side. Service was excellent, I did miss the servers bringing by the ketchup. read more

Whataburger - Whataburger with cheese and small fries. - Burgers Near Me - Wichita Falls, Texas

The food wasn't good. Went through the drive through and got it quickly but we didn't eat more than a few bites.

Different day. Same crap. Daughter wanted to stop for breakfast before school and before I go to work. Almost no cars in drive through and barely anyone inside. Still sat at the drive through window 15 minutes to wait for 2 breakfast items. I had to speed to work just to avoid being late. They seriously have some lazy don't give a crap workers read more

Ordered breakfast for pickup at 7:15 AM at the Central E Fwy & Maurine St. (#435) Whataburger in Wichita Falls. The app gave an estimated pickup time of 7:28 AM. No one ever came out with my order. By 7:45 AM, I finally walked inside to check on it. There was no line, yet I stood at the counter while multiple employees looked directly at me and continued talking to each other, hugging, and checking their phones. I was completely ignored. After I finally spoke up and asked about my order, I was told it was ready. The food was already made and had been sitting there the entire time, yet no one bothered to bring it out or acknowledge me. To make matters worse, the order was incorrect. This wasn't a staffing issue -- it was a lack of basic customer service and management. When completed pickup orders sit unattended and customers are visibly ignored while employees socialize, that's a leadership problem. This location is operating well below Whataburger standards, especially during weekday breakfast hours. I'm not looking for free food -- I just expect reasonable pickup times, correct orders, and to be acknowledged when I walk into a restaurant. This location clearly needs manager or district-level attention. read more

Restaurant # 435 This Whataburger Restaurant was filthy, the manager was working hard but employees weren't! The food was ok but the people that put the order together did it wrong ( they put the wrong cheese on our Whataburger and didn't cut it in half. ) We had to ask for catsup and napkins. This place is right off the freeway and should be better. Even the outside was dirty. read more

The overall service was terrible. This has to be one of the most dysfunctional, messy, dis organized Whataburger s I've been in. read more

Whataburger - People waiting on food and waiting on a new burger they built wrong! - Burgers Near Me - Wichita Falls, Texas

Whataburger is a Texas tradition and since we were TX transplants we never really got the whole craze. We lived in TX for 20+ years and I can count on one hand how many times I've eaten a burger here. I've mostly gotten chicken strips or late night breakfast burritos which are pretty good. Today was a day of traveling back home from TX and know the rating wasn't great and that is exactly why I love being able to give my opinion on Yelp. I definitely use Yelp to help me navigate when traveling abs finding a great place, but I also know how it can be if my experience can help someone else. My wife and I ordered a avocado bacon burger and we were both very pleased. It's fast food so you have to start there. But the burger was pretty tasty and just the right temp for a avocado to be on a burger, not hot just right. Good fries, good onion rings and service with a smile. They had a pretty large crew all working together like a bunch of family. They knew some of the customers and they were having fun with them. Anyway for that time for me was impressive to see them having fun and working together. That's probably what Whataburger means to Texans read more

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Food was good. Place was clean. But I swear every employee was high. Very slow. Kinda rude. Took a very long time. Could sense drama going on behind the counter. read more

Toilet paper on the floor in the dining room when I walked in. Gross. I picked that up to put in the trash in the restroom and it was a lost cause. What a nasty. This place is a freaking dump. The restroom is like a truck stop. Floors are greasy. Employees nasty and haven't taken bathes in weeks. Here is a tip guys. Take a guy off the frier and put a mop in his hands. We can wait on the food. Got the wrong order and got ugly looks when we told them. We decided not to even eat the food. read more

Whataburger - This is after I picked up most of the trash on the floor. - Burgers Near Me - Wichita Falls, Texas

This is the worst Whataburger I have ever been to. They obviously do not care at all about their customer. Horrible, horrible experience. Wasted 30 minutes of my day and I didn't even get my entire order. I'll go to McDonald's next time. At least they smile. read more

We didn't get a chance to eat. Went in, placed our order. Three number 1's, one with no cheese and a chicken sandwich. Three drinks and a milkshake. Then it began, no tea of any kind, no napkins. About 10 minutes we finally got our milkshake. The manager was standing behind the counter talking to another customer he was familiar with. There was three other customers standing and waiting, the drive through was backed up and it appeared that at least two of the employees were on a break sitting in a booth laughing and talking with their friends, yelling across the restaurant to another employee behind the counter who then ran out into the dining area and was playing around with the group there and the staff on break. Mean while the manger chatting with his buddy at the counter noticed bags/orders backed up at the fry counter and he yelled at the employee to drop some more fries then yelled at the front counter employee to sweep the floor. It seemed that he noticed all of the customers standing and waiting and he ran around to the grill area. Told us they were working on our order and we waited some more. About 10 more minutes he told my husband that the burgers were ready if we wanted them but they forgot the chicken sandwich and asked if we wanted the burgers and just wait on the chicken or did we want a refund he then asked the other customers waiting if they wanted a refund. After twenty plus minutes we left with a refund. Terrible management, apparently ran by a bunch of inept kids. read more

I have never tried Whataburger previously but my oldest son likes it better than In n Out burger. Since it was across the street from the hotel I was staying at I gave it a try based solely on my son's inclination. The place was filthy, service was slow and my patty melt was gross. I would rank this place near the worst places I have ever ordered food from. The employees were just standing around talking to each other when they could be cleaning the place.The lady at the register seemed to be the only employee who cared if there were customers. I was assigned number 33 and a man with number 20 came to the counter to complain in a nice way that he his family had not yet received their order. I guess the order was sitting there but no one had done anything with it. They are a big chain and I have to assume this location is not representative of the chain as a whole. I will give a different Whataburger location a try in the future to see if it is just an anomaly. I will never frequent this location again when I stay across the street. read more

Whataburger - Burgers Near Me - Wichita Falls, Texas

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We had the opportunity to stop a few times at the infamous Whataburger on our trip through Texas. This place has very good burgers and they customize them as much as you want. The fries were just average tasting but made very much better with the spicy ketchup. The ketchup is actually not too spicy. I even bought a bottle of it at a local HEB to take home to Seattle with me along with a couple other of their sauces. In Brownwood, TX I had the pico de gallo burger which was very good and my wife had the mushroom burger. We had the onion rings which were very tasty. I still like Dick's Burgers in Seattle and In N Out Burgers but when in Texas, this place is definitely worth trying. And their drive thru's are open 24 hours to boot. Definitely try this iconic burger joint when you can. read more

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I swear, Whataburger has gone down hill and is now on my do not go list. Which is extremely sad because it used to be my favorite fast food. Come on Whataburger. Have some dignity, you are representing Texas - poorly. Waited 38 mins in the drive through, got the order wrong, left fries out, food was cold, and all around tasted bad. Never again. read more

I will not be returning to this Whataburger. Horrible service and horrible wait time(not the first time). You could literally go to a restaurant sit down, eat, and be headed out the door by the time you get your meal here. I placed my order at 4:11 arrived at 4:16 and I did not get my order until 5:00am read more

Whataburger - My online order. - Burgers Near Me - Wichita Falls, Texas

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On a road trip has stopped here during dinner hours and breakfast hour as it was close to my weekend lodgings. I ordered the grilled chicken salad with cranberries and green apple slices and sprinkle threw out with cheese. They have a few choices for dressings on the side. It was the only item I could see that edges on the side of vegetarian. For breakfasts I have ordered scrambled eggs with biscuit and they have some type of grease fried hash brown sticks. They offer bacon or sausage too. I checked the menu closely for some vegetarian options. I just don't see many at all, you have toss out items or have them hold items. Make sure you have the staff read back your order too. I ordered a grill chicken salad and they presented me a chicken sandwich with a salad dressing ; side of balsamic vinaigrette. ( Really!) They had to change the it and adjust the check. The salad is pretty good. I would order again. Of course this is a fast food burger place. So really don't expect Vegetarian Food. The staff is delightful. read more

They can never get our order right. We tell them our order and they repeat it back to us, Just for it to be wrong!

The service extremely slow, 24 minutes, to get our food. Then told no onion rings when it comes out without a solution. Asked for fries instead and they gave us ones that had been sitting the entire time. Tables chairs and floors dirty. Flies everywhere. Disappointing. read more

Great burgers made to order, good deals with the app and the service is excellent, place is always clean!

This place is absolutely terrible and not good at all. No way this food could EVER(major emphasis) compare to In N Out burger's in California. This was the most disgusting and horrible cheeseburger I've ever had in my entire life and their nasty greasy oily fries were not even edible. The employee's at this place are absolutely the worst. It was not even busy at 3:30pm on a Tuesday and it literally took them over 20 mins to get my food which was just a cheeseburger snd fries. The employees are all young and obviously very lazy and don't care at all and you will not feel welcomed or any hospitality when ordering. Matter of fact you will feel like you're being a nuisance to them that you're even ordering food. Save your money and go some place else. Even Jack in the Box is better then this place and I hate Jack in the Box food. read more

Did an order pickup and service was super slow with coming out, the order was not correct, but the staff were really nice- thus the 4 stars.

Horrible experience. I ordered an Avocado Bacon Burger. I asked about the sauce and the girl had no clue what type of sauce it was. So I ordered without sauce and received no Avocado. The burger was super dry and cold. There was a long drive through line so it may have sat. read more

Definitely one of the best Whataburger restaurants in Texas. The food was good. It was clean, fast, and the employees were friendly. It's been along time since I've stopped at one this good. read more

Hey Whataslow Service!!! Walked in and was the only customer in line. Ordered Whatacatch and onion rings. I think they actually went fishing 12 minutes later they had the order. Hate to see this place when it's Whatabusy!! read more

Needed a quick dinner stop so we opted for Whataburger over the many other fast food options. 1/2 the order was right, 1/2 wrong. She repeated it back right, the receipt was right but what they gave me was NOT!! Since we did drive through and got back on the road towards DFW I was not going back. I hate mustard and asked for ketchup. Well I did not get ketchup. Ruined that burger. read more

Whataburger - Burgers Near Me - Wichita Falls, Texas

Don't eat here. July 3, 2020 mid-day I had a #2 all the way and the whole sandwich was hard and cold, the cheese was unmelted, it was gross. I've eaten at probably 30 whataburgers and this one and the one I ate at in Amarillo (see my review for that one) are the two worst. They are actually the only two negative whataburger experiences I have ever had. Seriously- stay away. read more

After the longest drive back from out of state craving the one thing that we love about Texas good ol Whataburger. Seeing that beautiful orange and white tent shaped building was a sign from god for our starving stomachs.The friendly cashiers with amazing energy let us know our meals were made with love. The honey bbq chicken strip sandwich and Patty Melt have never and will never fail us. read more

They were getting slammed and still stayed very customer focused and positive. Everyone was clearly working very hard. Had to wait but it was definitely worth it. Food was fresh and hot! read more

The girl at the window , Vivian was so kind, polite, and fast. Idk why all the hate for a fast food chain place when they have a line backed up and they still have fast service and nice people. read more

I have never been to a whataburger before but if they are all as friendly, caring, warm, informative, and kind as this one, I'll look for them from now on. Th service my group and I got here was just wonderful. Lionel and everyone else on this morning shift were so fabulous. They made us feel welcome and answered all questions we had, made great recommendations and just made our time there super enjoyable. The chicken was moist and delicious. We are mid evacuation from New Orleans and I can't tell you how nice it is to have people be so warm. read more

The food is better than the average Whataburger, fresh, tasty. But what is awesomely impressive is the service. The counter greeters were friendly and in a good mood. Everyone was getting along and seemed to have customer service as a first concern. Very unusual for the type of establishment. Everything was clean and well stocked. Thanks for being good. read more

I was very happy with my double meat cheeseburger. The food quality was commensurate with the normal Whataburger experience. It is a slightly older facility but it's clean and the employees were very friendly. Food came out on time. read more

Whataburger - Counter with menu and pricing - Burgers Near Me - Wichita Falls, Texas

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Bathrooms filthy. No soap. No toilet paper. Employee left the restroom after not being able to clean her hands and went straight to work in the kitchen. The flies just add to the ambiance. read more

Horrible. Place is dirty inside with sticky tables. Trash bin overflowing. No smile or greet from the staff. Burger was smashed up; onions was on one side and not evenly distributed. Where is the sense of pride? The owner need a store manager with a stern hand to turn this place around. Great location near hotels but IMO could use a lot of improvements. read more

And I quote my girlfriend "what's taking so long, are they slaughtering the chickens in there?" If you want to kill about 25 minutes drive on thru one of the slowest Whataburgers in the state of Texas read more

I have always been a huge fan of Whataburger all over the state. But this one place turned into a joke. Dirty. Bad service. Wrong food in the bag. Then to top it off rude manager to customers and staff. Corporate needs to know they have a problem here read more

Great food, nice service and the bathrooms were clean!! A wonderful visit driving through

Don't go. Long wait at drive thru, rude employee at the window, and they fucked the order up big time. Don't waste your money here.