Mercedes Benz of Orlando set a new standard on how business should be done. They were very…read moreprofessional and easy to work with. The lot was clean from any debris, inside the building was very clean from the showroom to the lounge and restrooms. I would like to extend a personal thank you to France Charles (salesman), Ivette L (financing), and Brian A. (Sales manager). They all went above and beyond to make the transaction a wonderful experience. Highly recommend getting your next vehicle from Mercedes Benz in Orlando!

I recommend Horacio Garcia in sales at MBO Maitland. Horacio listened, offered suggestions, showed…read moreme several cars, and walked the lots with me Until I was satisfied. He was respectful and acted with integrity. If you need a new car or certified pre-owned call him 407-571-3072.

Bringing a Porsche in for service can be stressful, but the team at Porsche Orlando makes it…read moreseamless. Service advisor kept me updated throughout the day via text and video walk-throughs from the technician, which I really appreciated. The facility is spotless, the loaner vehicle was brand new, and they finished the work ahead of schedule. It's not the cheapest service in town, but you get exactly what you pay for: peace of mind and expert care.

I was told they did not want my 2014 Cayanne GTS in trade. I…read morewas told my bank loan was not acceptable and I needed to finance through them. I was not allowed access to Porsche Connect for days after taking delivery of the vehicle. I was told that their Porsche Pro would be reaching out to answer my questions and no one has. I was subsequently told that they had reached out and left voice mail, which is not true. I was told the car included active lane keeping (ALK) and it does not. When I asked additional times, I was treated like I was stupid and didn't know how to use it. In fact, the sales staff is still adamant that the car includes this feature that it clearly does not.

No pressure, fair price, good inventory. They made car buying a less stressful situation.read more

I would not recommend this dealership based on my experience. The vehicle I purchased was sold as a…read morecertified pre-owned car, yet there were immediate issues that should have been identified prior to sale, including a cracked windshield and brake problems that surfaced immediately after purchase. The service department experience was even more concerning. I had to return multiple times due to incomplete or delayed repairs, communication was non existent unless I followed up myself, and promised services such as detailing were never completed. While the vehicle was in their care, the leather on driver's seat was damaged. The proposed "repair" was to glue and paint over the damage rather than replace the affected panel. They took no responsibility even though the damage happened in their care and their resolution unacceptable. Of further concern, personal documents went missing from my vehicle while it was in their care, and there was an unexplained few hundred mile increase during one of the 10 day service periods. Despite raising these issues, there was no accountability or resolution. Overall, this experience fell well below expectations and raises serious concerns about the standards behind their certified pre-owned program and their slogan "buy smart, be happy." From my experience, honesty, accountability and a happy customer is NOT their priority. I would strongly encourage others to proceed with caution if at all. **Ive added before and after pictures of the ripped seat. Keep in mind the seat was ripped in their care before I even took possession of the car after purchasing. Its unacceptable how they claim to have fixed. Im trying to escalate but no one returns calls there.

Outstanding Experience -- Highly Recommend!…read more Over the past three weeks, my family and close friends purchased four vehicles at AutoNation Toyota, and every experience was exceptional. Huge thanks to Andy Aguilar and Freddy Medrano for their professionalism, patience, and genuine care. They made every step smooth and stress-free. The finance and closing team -- Sal, Ricky Torres, and Marco Rincon -- were equally amazing and made signing quick and easy. Our purchases included * Toyota RAV4 XLE Premium * 2026 Crown Signia XLE * 2026 Camry Hybrid XSE * 2026 Toyota RAV4 Hybrid Plug-In This team doesn't just sell cars -- they build trust and relationships. If I could give more than five stars, I would. Highly recommend! Thanks again , Diana Marquez Jared Hookzy Beatrice

It was the time again for car maintenance. I just did an oil change and tire rotation, which was…read morepretty pricey at 155. They did upsell more recommend services like coolant and tire alignment, but that would have jumped to over 700. I just stuck with the basic routine. I waited in the lounge, scrolled through posts, and surfed the net while I waited. Got texted with inspection notes and recommend services, but I declined. After an hour and half later, they texted me and said they were done. I paid the bill in the counter and left. The service staff are friendly and helpful, but the prices here are very expensive. But they get the job done and I trust them because this is the place where I bought my car. For other advanced services, I might look elsewhere for cheaper prices and still reliable. But if you are looking for reliability and friendly staff, Autonation is still good. Overall: B

I purchased a used vehicle from these guys. The car was in great shape. I expressed some concerns…read moreover one of the salesman that my wife and I were interacting with. The general manager called me personally to resolve any concerns and took full accountability and ownership over the situation. I would hands-down recommend this place. The ownership cares about making a customer feel more than just a transactional experience.

They advertise a price to lure you in and then present you with a $3,000 disclaimer. The price went…read morefrom $63,000 to $70,000.

There is no way to reach them by phone as they don't pick up and messaging is equally frustrating…read more Service has really gone down hill. The cars are great - the service is a disjointed mess!

I bought replacement Tesla keys but had trouble getting them added to my model 3. Andy Colon,…read moreservice advisor, showed me how to add them in 30 seconds! Very helpful and friendly!

Service follow-up is almost non-existent. Scheduled the pick-up but needed confirmation on the…read morecompletion date. Was willing to re-schedule as they were going to get back with to confirm the date of completion or re-schedule. The silence if deafening! Very disappointed as I expect more from them and not asking for much. Just communicate! Just called service again and went to a voicemail box that was full and could not take messages. UNBELIVEABLE!

Just finished service on car for a power steering leak and brake/rotor change but I wanted to take…read morea minute to acknowledge one of the advisors for their outstanding customer service. Elisa was extremely understanding with the challenges of having a car in the shop. She worked diligently to reduce delays and kept me informed every step of the way. Her positive disposition and friendly personality made a potentially unpleasant experience very pleasant. I appreciate you Elisa! Lisa

Kelvin is the best. He's super honest, trustworthy and reliable. All around just a good person,…read morewhich is rare in the business. He's helped me with my veloster more times than I can count, even if I just have a random question about it. Best experience I've ever had with a mechanic.

To give you an idea of how difficult I am about trusting my mechanic--I used to drive my car an…read morehour and a half to my trusted mechanic when I lived in Jersey. Kelvin is excellent at his job. He is transparent and open, reasonable and clear in how he explains things to you. The entire team did an remarkable job on my aging car (160k miles and still going strong). They did not recommend unnecessary tasks that were not critical in keeping the car operational (like a dealer would), and the price for the parts and labor was excellent. I appreciate all of their work, their resourcefulness, and their capacity to work with my schedule to get things done right. I think I've found the place I'm willing to road-trip to so that I can have things done properly. :)