High quality service from beginning to end for a one window replacement job…read more Prompt contact after my inquiry and an easy appointment for an onsite competitive quote. The window arrived quickly and the installation (even with the discovery of some dry rot) went smoothly thanks to their skilled and professional installer. Cleanup was also excellent, leaving the place spotless. Highly recommend!

WindowFellas is truly dedicated to creating happy customers. They are incredibly…read moredetail-oriented--from replacing an old, non-working window to expanding existing ones, they listen carefully and execute flawlessly. What sets them apart is their honesty and integrity: they always recommend what's right for you and never try to upsell unnecessary services. In fact, they'll even tell you when something doesn't need to be replaced yet and give you a realistic estimate of when it might. Highly recommended!

Appreciate their quick response, whether they are able to help us or not remains to be seen.read more

I have great news!!! If you're needing a great local company for your Window & Glass needs, I am…read morepleased to recommend TOP NOTCH WINDOWS (TN Windows) in Tacoma.....From initial contact to installation and follow-up, our experience was very positive. Communication was great & everyone was very professional & courteous - office staff, estimator, installers!! Our job was completed as promised and our home was left clean when the work was done. Thank You, TOP NOTCH WINDOWS!! https://topnotchwindowinstall.com

My husband had consulted with Lake Washington Windows before he died last year. They took…read moremeasurements and gave him a quote. The quote given was honoured when I was ready to go forward with the installation. The windows were installed yesterday, and the crew did an amazing job. They managed to complete the whole house install in 1 day, versus 2. They were efficient, clean, and so, so kind. My initial contact was with Ireland Wood. She had initially dealt with my husband and was SO kind when she found out he had died. Summer Schertz coordinated the install, and Phillip led the install team. I cannot speak highly enough about the team at Lake Washington Windows. I love my new windows! Thank you everyone on the team.

Horrible experience from start to finish. It seemed like the owner was more focused on automating…read morecustomer interactions with AI than on providing actual customer service. I ordered a single sliding glass door, and it took approximately 178 days--nearly six months--to have it correctly installed. The original installation included the wrong door, and the installers also damaged the fixed panel. What made the experience even more frustrating was the repeated failure to honor scheduled appointments. Multiple times, the company scheduled and confirmed service visits, only to never show up or communicate that they weren't coming. Each time, I had to move furniture, remove window coverings, clear access to the door, and rearrange my schedule, only to do it all over again for the next appointment. This level of service is simply unacceptable. If you're looking for Milgard products, I would recommend Sound View Windows or Lundgren Enterprises instead. Based on my experience, they offer much better customer service, often at the same or even a lower price.

I requested a quote to repair a window that had some plastic or vinyl strips that were peeling off…read moreand preventing it from closing. After texting to share some photos they said they'd need a window technician to check it out. They showed up exactly when scheduled and texted to let me know when they were nearly here. It turned out to be an easy fix so they took care of it on the spot, free of charge. They even insisted on cleaning up the little plastic bits that came off the window during the repair (even though I told them I could take care of it). Fingers crossed that I won't need to repair or replace any other windows soon, but if I do I'd definitely go back to Seattle Glass and Window.

Easy quoting process and scheduled via text. Worker arrived on time and we are very happy with the…read moreresult!

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

I contacted Galaxyglass to repair a broken window. They came same day and gave me an estimate 1/2…read morethe price of 2 other companies. They ordered the glass and came out when received the order. Very polite, friendly and professional. Did a job for a very reasonable price. Will be using them again when I need and glass/window work. Thank you.

From the owner: "At All City Glass & Window, we specialize in high-quality…read moreglass installation for residential and commercial projects. From elegant shower doors and energy-efficient windows to custom storefronts and glass repairs, we bring precision, reliability, and modern design to every job. Our commitment to fast service, competitive pricing, and outstanding craftsmanship makes us the trusted choice for homeowners and businesses across Seattle. With years of hands-on experience, we treat every project as if it were our own—because your satisfaction is our priority

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

Look no further for an honest and excellent window replacement company…read more This is the second time I have used them in 14 months and as before they were incredibly prompt, still competitively priced and did an outstanding job of getting a large floor to ceiling broken picture window out and replacing it. There was no mess for me to clean up. They came out for the estimate immediately and were on time. They were on time for the replacement, too.

Scheduled an 11am appt for estimate. By 11:30 I called to ask why no show. Was told appt was…read morescheduled for 2-3pm. It was scheduled for 11am. Christa told me they would be there in1-1 1/2 hrs which meant 1pm the latest. By 3:30pm NO ONE showed. I called and was told the person doing the estimate lied to her. Not a reliable and trustworthy employee. Not a reliable business. I am not using this business and recommend that you reconsider your choice.

Aaron and Brenton were awesome in putting together my pergola. Professional and made sure…read moreeverything was done rt. Enjoyed there personality and through work

Great experience overall, very communicative and will stand behind their product. Shoutout to…read moreJonathan, Bob, Aaron and Brenton!

We had a 21-year-old Rheem water heater that was still doing okay but had never been serviced, so…read morewe didn't want to push our luck. I got four bids. The Rheem estimate from the big box store was ridiculous; the teaser price went up by 50% once they actually itemized the install. Emerald City's came in comparable to our usual plumber, but with the added benefit of getting another Rheem instead of a different brand and adding an automatic shut-off in case of leaks. Emerald City partners with McClendon Home Services for the water heater installs. Jesse and Aaron were on time and professional. Jesse checked our meter at the street and explained why we didn't need an expansion tank and, in fact, why having one could unnecessarily increase our water bill. We now have a 10-year parts-and-labor warranty and peace of mind. We also got an estimate for windows, but unfortunately Emerald City doesn't currently provide exterior painting services. We still might loop back with them in the future for first-floor windows where we could paint the trim ourselves. Overall, we're happy with the communication, customer service, and value.

The process of getting the estimate from Emerald City Energy was straight forward and there was no…read morepressure. George gave us several options and was pleasant to work with. We got estimates from three companies and Emerald City Energy had the best price for Milgard windows. Emerald City Energy kept us up to date on the progress of the window order. Everyone we dealt with was courteous and helpful. When it came time for the installation Emerald City Energy communicated to us what to expect and how to prepare for the installation. The installers, Tipton and Nelson, were great to work with. They kept us well informed on their arrival times and their progress during the installation. They did an excellent job. The Milgard windows look great and the installers attention to detail was welcomed. They cleaned up after their work and left our house looking great with new windows. I highly recommend Emerald City Energy.