amazing. perfect instructions. nice personal touches. amazing bikes. overall amazing experience…read more appreciate them!!

I cannot recommend this business enough! I have NEVER worked with a business that is as easy to do…read morebusiness with as Grand Traverse Bike is!!! Our friends were new to e-bikes and rusty bike riders and they loved the experience. Lunch was delivered to Shady Lame for us to enjoy once we arrived and our route was easily to follow. If you are considering this DO IT!!! You won't be disappointed

We were dying to go for a ride and wanted to try ebikes. We rented two Pedigos and rode to Suttons…read moreBay and back. The afternoon was delightful highly recommend. Bikes and service were awesome. Gear was totally dialed in and wired perfect. Just do it.

From the owner: Pedego and More of Traverse City is a locally-owned store where you'll be treated like family. We…read moreare the region's foremost electric bike experts offering sales, accessories, and service. Pedego® stands for premium quality and local service. There is no substitute for a brick and mortar store in your community. Here's what we do for you: (1) Help you find the perfect electric bike for your needs, (2) Deliver your Pedego(s) ready to ride with no hassles, (3) Stand behind the product with parts & service in the future, and (4) Go above and beyond to make sure you're delighted. Stop by and try a Pedego for free. Once you ride a Pedego, everything else is just an e-bike. Hello, fun...

I visited from out of town with my wife, and we wanted to enjoy Lake Michigan in the best way…read morepossible - by boat! We have never been on a sailboat before, so it was a neat experience to watch our excellent crew unfurl the sails and get us out onto the Lake on the very last day of their season! Even cooler was the fact that they let me and some other guests pull the sails up at the start of the tour!! The views were unbeatable, and the crew did a great job of keeping us safe and entertained throughout the tour. Great drink selection and the snack boxes (some cheese, cherries, and crackers) as well as the lunch wraps were great for our couple hours on the water. I would definitely do this again when in town, or recommend to others who want to spend an exhilarating but serene afternoon on the water.

Captain Nate and Captain Mark took such great care of our book club! We took a girls trip to…read moreTraverse City and this was the highlight of our trip. We loved the drinks and snacks and conversation. Both Nate and Mark were knowledgeable and friendly and made us feel 100% at ease on the boat. We got some fun history of the boat and area as well good recommendations for the rest of our trip. These 2 guys have recently bought the boat and tour business with another owner and they are doing a great job with their new business! Captain Nate even talked to us about books- which as a book club girls trip was 10/10!!

As a surprise to my girlfriends and I, my husband made a reservation through Bay Life Getaways for…read moreour kid free/wine weekend escape. No one knew what to expect as we had never utilized a DD service (outside of Uber/Lyft)- what an amazing experience! My husband worked with Felicia and said that the reservation process was very easy as well as super helpful in working with our schedule! Our driver, Amanda, was super engaged, accommodating and an absolute joy to "travel" with. We will ABSOLUTELY be using Bay Life Getaways again for our next wine adventure :)

This was a fantastic experience and our driver Jess was amazing!! Not only was she super fun and…read moreknowledgeable about the area, but she was a great paparazzi too. Would definitely use again!

The staffperson working yesterday (Sunday) was very nice, but the rental bikes were not in good…read morecondition. My wife and I each rented hybrids, and it took me several tries to find a bike that seemed functional. Multiple had loose front wheels that wouldn't tighten, but after a few attempts the attendant was able to get one tightened. Sizing and fitting aren't really part of the process -- this was more of a "just pick whatever bike you want" situation. Soon after we left, I realized that my tires were underinflated, so we had to go back for air. And midway through our ride, huffing and puffing to maintain speed, we realized that most of the brakes were rubbing -- both wheels on my bike, and the front wheel on my wife's. At $40 for a half day per bike, this was a disappointing experience. If you're looking for a rental bike to bum around for a few hours, this might be fine, but if you want to go for a real ride I'd recommend renting elsewhere, or making sure that River Outfitters improves their maintenance practices.

WENT ABOVE AND BEYOND! Short version of the story: We rented out bikes and stopped at Hotel Indigo…read morefor a drink and parked our bikes out front. Hotel Indigo rented out our bikes to some of their guests so they were gone when we came downstairs. It was the last night of our trip and so we couldn't get the bikes back from the hotel to return them. The hotel said they would drop them off and didn't. The River Outfitters actually went to the hotel and retrieved the bikes for us and didn't charge us anything for going over time or the inconvenience after hearing our story. They were super understanding! I wish more companies would treat their customers like this.

It was a slow day and they were going to close early, but the friendly and helpful guy renting us…read moreour bikes figured out a way we could stay out past closing and return the bikes safely and easily. A real hero that guy, too bad I didn't catch his name. Anyway, rental was simple, the gear was very good quality, no attitude or space cadet vibes, just a great and easy process from start to finish.

The perfect place to rent a kayak in TC! I had never kayaked before and my husband had only kayaked…read moreonce before when he was a kid. The younger guy who was working was very patient with us and took the time to explain things (and helped calm my nerves). He did a great job telling us where to kayak to and helped us get into the water. An hour rental was plenty for us newbies and we had an absolute blast out on the water. This is a great place for newer kayakers to rent from and I cannot wait to stop by again the next time we are in town!

Great service and cool products! Great shopping atmosphere too! The staff is knowledgeable and very…read morefriendly.

Rented bikes from here to follow the wine trail, and have to say the service and coordination was…read moreexcellent. The bikes also worked like a charm. They mapped out several spots for us to stop at, and worked with us to figure out exactly when and where they could deliver our prepared lunch. You don't have to book the wineries - they do it for you and give you a schedule. Even at the end, when had a few wines to drink and werent sure we would make it back - they made sure to tell us when and where to meet them so they could pick us up! One of the most scenic bike tours!

As you would expect, Traverse City is really a great town for renting good outdoor gear. We picked…read moreup some cross-country skis for the whole family to rent for a week from Brick Wheels and they were great -- efficient, helpful, and friendly in getting us all sized up and kitted out; good advice about where to try to find some decent skiing given the weather; and (in so far as I can judge) the skis all seem to be good quality too. If only they rented kayaks too!

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.

We booked a private tour for my bachelorette with Captain George and Patrick and they were…read morewonderful! They made sure we had a great time and enjoyed every second of it! The only thing I didn't like was when it was over, I wish we could have stayed all day!

Stop what you're doing and book a stay at the Dempsey Manor. It's an old Victorian home that has…read morepassed hands a few times, and currently is a bed-and-breakfast, one of the most charming and cute that I've ever seen. Stayed here for one night during a Northwest Michigan nature getaway. Jan and Jim are both super hip kind folks that gladly take care of your every need or want. Jan was very accommodating with my vegan lifestyle and made me a delicious breakfast. The rooms are all decorated different, with lots of original and traditional Victorian decor. Lots of opportunity to learn about the history of the home, the prior owners, and the town. Plenty of literature. The sunroom is fantastic! There's really so much to say, but I'll leave it at-trust this five star review and book your stay here, ASAP!

I didn't get to stay here yet because I did t make a reservation early enough, but I still got to…read morego in for a tour. For a fifteen dollar donation I got to enjoy two hours of Jim's hospitality, meeting the cats and the talkative parrot Josefina - Jose for short. The collections are really impressive, the architecture is both stunning and cozy. I wish I could hang out with Jim and Jan for the whole weekend just learning about them, the house and the collections. I learned a lot!