Every time I go into Best Buy on 71st they are so pleasant and helpful. I think the young man who…read morehelped me on Tuesday was named Martin in the Geek Squad. He couldn't have been nicer. I so appreciate feeling appreciated! Y'all really are the BEST.

Best Buy Tulsa 71st Bought a drone in NOVEMBER and purchased there protection plan 5 months later…read morehave a accident took drone back store employee told me Dji drones were banned for sale and they couldn't send it in to Dji for but sold me a 2100.00 banned dji drone manager also lied saying drones were banned. Wouldn't not issue refund only store credit poor business practice

Purchased a new TV here and shortly after the wi-fi stopped working. In settings the wi-fi on/off…read morewas greyed out and wouldn't allow to be switched to "on". Called store twice and first time a tech named Chris answered, after you run the AI gauntlet, and either hung up or lost connection. Called back second time and got elevator music for about 5 minutes after the AI gauntlet. Customer service appears to be out the window with Best Buy nowadays.

THEY do not know what they are doing!!! I called and "tried" to buy 2 refrigerators over the phone…read morewith one of their associates. I paid for them and everything and got a confirmation, they was scheduled to be picked up the next day. The night before pick up I get am email saying the order was cancelled?? I called first thing the next day and mind you they do NOT take calls in the actual store so I guess its a 3rd party or something, but they said they cancelled it for "fruad activity" huh??? I work for an apartment complex and the owner paid for it and I was picking it up, I am the Property Manager. Due to the name of the pick up person and the card holder not being the same it was cancelled. They said I have to drive all the way to the store to "TRY" to get it resolved if it is still available. BAD BAD business.

OK, so it's 10:22 AM on a Thursday. I walk into Best Buy to turn in an old computer just to give to…read morethem for disposal or parts or whatever they wanna do with it. There's nobody behind the Geek Squad counter. Meanwhile, how about 20 feet away from the counter or four or five geek squad members I'll stand around talking and chuckling to themselves. In front of me is a man who has been standing in a line for 10 minutes waiting on somebody to service him. After about five minutes, I just gave up and put my computer and power cord on the table and said to myself let them deal with this. It's very clear that the four geek squad members were aware that there were two people online and it was very clear. There's nobody behind the counter. How hard is it to communicate and say somebody will be with you right shortly or give us some heads up as to what is going on, and why there's nobody behind the counter. I walked out of the store with the older man in front of me still just patiently waiting on somebody to give him attention acknowledge his presence.

I went in this morning right when you opened because the newest AirPods I got from Best Buy quit…read moreworking. Joseph at customer service said you had to make an appointment for Apple products and the next one available was this afternoon to see if they could be repaired. I told him that I had other errands to run so I would just drop them off now and come back and pick them up when they were done either repaired or replaced if they could not be repaired. He said I would have to come back this afternoon to sign the paperwork before they would look at them. I said I should be able to sign the paperwork now while I'm already there. He went to check with the guy working at Geek Squad and came back and said because that guy isn't trained to work on Apple projects I would have to come back this afternoon when someone was there who could and that is their policy. Either these two employees are incompetent or that is an asinine policy because it is not respectful of the time of your customers. I have dropped off other items for repair at Geek Squad before and Apple products should be no different. And you wonder why your business is declining.

Rose (Rosa..can't recall) at pickup counter was extremely helpful answering my many questions and…read moreexplaining how Geek might help if need be. Very pleasant and a good representative for Best Buy.

Their AI is less than helpful and their in-store service is lacking. Shop at your own risk.read more

DO NOT DO BUSINESS WITH…read more Tldr: They charged me 150 dollars to trash my property and make it worse. I am a disabled veteran who brought in simple head cleaning job on a vcr tv combo. After not hearing back from them for a week, I called them asking when they would get around to it (was told it was assigned to a tech but not gotten to yet) I could tell by their response they had to get onto tech to get to it. Then they called me the following Monday saying it was done. When I brought it home it was trashed, filled with dirt and the head was super dirty. Picture and audio were x10 worse. Came back in asking what they were willing to do to make it right, and they just kept saying bring it back. I dont trust them with my property again. They charged me 150 dollars to trash my property and make it worse. Take your business elsewhere.

To start off my review, I want to say this was my first time in the store and at first I was…read moreimpressed. As an Audio video guy myself, the store was large and had a good selection. But as for my experience trying to get my speaker repaired here, I definitely can NOT recommend anything gets repaired here. I dropped off my speaker on 9/30 and was told it would be 3-5 days to get a diagnosis and quote. This was the only time I received communication from them. After this, I waited until 10/8 (8 days) to call the store and was told the quoted repair and diagnosis. I was not given an estimated date of completion. I waited until 10/20 to call again and was not given any other update other than it would be done "soon" On 10/30 (a month after I dropped off) I went to the store to ask for an update in person. I was told a part was being ordered and to wait another week. After a week, I called the store again just to be told again they were still waiting on the part... On 11/7 I emailed the support email on their website to request some kind of details or an estimate for completion. Never received an answer. On 11/17 I finally went into the store and requested my speaker back unrepaired so I could deal with it elsewhere. Throughout this process, the front desk was always friendly, and they were polite when I requested my speaker back, so no complaints there. However, I am appalled by the lack of communication from this business. Except for the initial 3-5 day expectation for a quote, which wasn't actually met, as I had to call after 8 days, I was never kept informed. I recognize that I majored in communications, so maybe my standard for communication is higher than most. Still, despite that, Video Revolution is not a good place to get your tech repaired.

I took my broken carpet shampoo machine to be checked out. They were very efficient. When I went to…read morepick it up they told me what the problems were but that they couldn't fix it because they couldn't get parts. The surprising thing was that there wasn't any charge. I didn't think anyone did that any more!!! Plus they were absolutely the nicest people. I would definitely recommend them!

Quick affordable service. Fixed my problem while I waited. I needed a new belt & new filters for…read moreold upright sweeper. He took care of it, loaded my sweeper in my care and I was ready to go.

It is lovely to have found a resource like this in Tulsa. They will recycle old tech products, and…read moreyou can buy what they have taken in and still works for a very reasonable price. They do a lot of great work in the community as well. A treasure!

The hours listed on the website and Yelp are about as reliable as a screen door on a submarine. I…read moreshowed up with my generous donation, only to find the place locked tighter than Fort Knox. I called the number, and they cheerfully informed me they're closed for lunch from 12-1:30. When I suggested they include this in their hours, the response was a good-natured laugh, like they just realized they're running a secret clubhouse and my time isn't exactly on their priority list.

We've been purchasing appliances from this joint since it was the Maytag store. We always come here…read morefirst then shop around for comparison prices and such like. Only one or two times, over the years, have we not come back and purchased the appliance from this place. Our induction cooktop still works after 10 years and this place had the best deal for the exact cooktop we wanted. The cooktop had faulty wiring when installed and Appliance Solutions helped us work with the manufacturer to get a replacement, free of charge. Washers and dryers have all been great and Appliance Solutions has had the best prices on those over the years as well. Installations have been easy and done well. Carting off old appliances has also been an easy task when using Appliance Solutions. Our absolutely awful Frigidaire Gallery appliances, purchased at a competitor, we are still salty about. But that is our absolutely sh*t "contractor's" doing. He is the worst but Appliance Solutions is the best!

We are very happy with the service we received. The sale representative ,…read moreSam spent time discussing the different name brands. He was very helpful in answering our questions. He listened to the features that I wanted on the dishwasher and did not try to push me into a more expensive model. The dishwasher was delivered the next day on time by Derek. He was very friendly. Place the machine and asked if he could do anything. He made sure we had the hook up hoses and briefly gave instructions on how to install since we were not ready for installation.

After 2 years of 1-3 drops per day, my phone was STRUGGLING! The screen was cracked 50 ways to…read moreSunday. The right side of the keyboard worked when it wanted to. The speaker that was supposed to wake me up in the mornings decided I needed more sleep, resulting in less sleep for my husband due to having to use his phone alarm. And, my social distancing reached a whole new level as my phone got crankier and crankier.... Thank you Chaiden & Juan, at the Bixby location, for my new phone! Wait.... I didn't get a new phone at the Phone Doctor. They FIXED my phone and it's been good as new for 2 weeks. Happy customer, happy husband. Now that I'm confident that the fix took and I'm not going to have to replace it, I'll go back and get the battery replaced!

He is efficient and fast. Has replaced glass on my phone as well as battery replacement. Very happy.read more

I googled flower shops nearby to surprise my girlfriend with a Flower and this place came up. I've…read morenever been there before but as soon as I walked in a feeling of calmness and the smell of flowers confirmed I was where I needed to be. The ladies are so friendly and helpful!!! This will be my one stop flower shop whenever I'm in Tulsa! Thank ladies!

These guys were So Great. Beautiful Basket arrangement for a dear friend. They kept me posted on…read moredelivery & took pictures of my Flowers basket. So nice & very helpful. These girls are great!