Every time I go into Best Buy on 71st they are so pleasant and helpful. I think the young man who…read morehelped me on Tuesday was named Martin in the Geek Squad. He couldn't have been nicer. I so appreciate feeling appreciated! Y'all really are the BEST.

Best Buy Tulsa 71st Bought a drone in NOVEMBER and purchased there protection plan 5 months later…read morehave a accident took drone back store employee told me Dji drones were banned for sale and they couldn't send it in to Dji for but sold me a 2100.00 banned dji drone manager also lied saying drones were banned. Wouldn't not issue refund only store credit poor business practice

THEY do not know what they are doing!!! I called and "tried" to buy 2 refrigerators over the phone…read morewith one of their associates. I paid for them and everything and got a confirmation, they was scheduled to be picked up the next day. The night before pick up I get am email saying the order was cancelled?? I called first thing the next day and mind you they do NOT take calls in the actual store so I guess its a 3rd party or something, but they said they cancelled it for "fruad activity" huh??? I work for an apartment complex and the owner paid for it and I was picking it up, I am the Property Manager. Due to the name of the pick up person and the card holder not being the same it was cancelled. They said I have to drive all the way to the store to "TRY" to get it resolved if it is still available. BAD BAD business.

There's literally 3 employees here!!!! A line of people waiting for help…read more... On top of that, they has hardly any inventory! Never again will I be back.

My little complaint my not hold any weight to big corporate organization but I have to make it…read moreknown to the public that best buy is full of Non truthful employees From the store to corporate office was lied to all the way up the ladder so be ware of the poor business tactics best buy provides

Jude was hands-down the best Best Buy employee I've ever worked with - knowledgeable, friendly, &…read moreactually seemed like he wanted to help. We'd had a previous experience at this location that made us extremely hesitant to come back, but Jude completely changed that. If you're shopping here, do yourself a favor and work with Jude. He IS the standard

Had to exchange the oura ring I just bought. Tulsa put in the exchange and said by the time we get…read moreto Owasso, it would be ready for us to pick up. We get to Owasso about 25 minutes later and they said that it was on hold and they don't know how long it will take but it could be 1-3 hours before it was ready. Seems like a lack of communication on their part, but I'm frustrated!!

Bought a new 75'' Samsung TV, Samsung Sound Bar, Wall Mount, Warranty and paid for delivery and set…read moreup on Nov 25th.. The install was set up for Dec 3rd during purchase Nov 25th.. Took off work to be at house for install.. Install guy called me at 10am Dec 3rd and said TV was not at store and he could not find another one anywhere to replace it.. Delivery guy told me the store manger would call me and She NEVER CALLED ME ABOUT THE ISSUE WITH MY ORDER AND SET UP as of 6PM Dec 3rd...! DONT BUY FROM THIS LOCTION in OWASSO OK...!

DO NOT DO BUSINESS WITH…read more Tldr: They charged me 150 dollars to trash my property and make it worse. I am a disabled veteran who brought in simple head cleaning job on a vcr tv combo. After not hearing back from them for a week, I called them asking when they would get around to it (was told it was assigned to a tech but not gotten to yet) I could tell by their response they had to get onto tech to get to it. Then they called me the following Monday saying it was done. When I brought it home it was trashed, filled with dirt and the head was super dirty. Picture and audio were x10 worse. Came back in asking what they were willing to do to make it right, and they just kept saying bring it back. I dont trust them with my property again. They charged me 150 dollars to trash my property and make it worse. Take your business elsewhere.

To start off my review, I want to say this was my first time in the store and at first I was…read moreimpressed. As an Audio video guy myself, the store was large and had a good selection. But as for my experience trying to get my speaker repaired here, I definitely can NOT recommend anything gets repaired here. I dropped off my speaker on 9/30 and was told it would be 3-5 days to get a diagnosis and quote. This was the only time I received communication from them. After this, I waited until 10/8 (8 days) to call the store and was told the quoted repair and diagnosis. I was not given an estimated date of completion. I waited until 10/20 to call again and was not given any other update other than it would be done "soon" On 10/30 (a month after I dropped off) I went to the store to ask for an update in person. I was told a part was being ordered and to wait another week. After a week, I called the store again just to be told again they were still waiting on the part... On 11/7 I emailed the support email on their website to request some kind of details or an estimate for completion. Never received an answer. On 11/17 I finally went into the store and requested my speaker back unrepaired so I could deal with it elsewhere. Throughout this process, the front desk was always friendly, and they were polite when I requested my speaker back, so no complaints there. However, I am appalled by the lack of communication from this business. Except for the initial 3-5 day expectation for a quote, which wasn't actually met, as I had to call after 8 days, I was never kept informed. I recognize that I majored in communications, so maybe my standard for communication is higher than most. Still, despite that, Video Revolution is not a good place to get your tech repaired.

I took my broken carpet shampoo machine to be checked out. They were very efficient. When I went to…read morepick it up they told me what the problems were but that they couldn't fix it because they couldn't get parts. The surprising thing was that there wasn't any charge. I didn't think anyone did that any more!!! Plus they were absolutely the nicest people. I would definitely recommend them!

Quick affordable service. Fixed my problem while I waited. I needed a new belt & new filters for…read moreold upright sweeper. He took care of it, loaded my sweeper in my care and I was ready to go.

It is lovely to have found a resource like this in Tulsa. They will recycle old tech products, and…read moreyou can buy what they have taken in and still works for a very reasonable price. They do a lot of great work in the community as well. A treasure!

The hours listed on the website and Yelp are about as reliable as a screen door on a submarine. I…read moreshowed up with my generous donation, only to find the place locked tighter than Fort Knox. I called the number, and they cheerfully informed me they're closed for lunch from 12-1:30. When I suggested they include this in their hours, the response was a good-natured laugh, like they just realized they're running a secret clubhouse and my time isn't exactly on their priority list.

We've been purchasing appliances from this joint since it was the Maytag store. We always come here…read morefirst then shop around for comparison prices and such like. Only one or two times, over the years, have we not come back and purchased the appliance from this place. Our induction cooktop still works after 10 years and this place had the best deal for the exact cooktop we wanted. The cooktop had faulty wiring when installed and Appliance Solutions helped us work with the manufacturer to get a replacement, free of charge. Washers and dryers have all been great and Appliance Solutions has had the best prices on those over the years as well. Installations have been easy and done well. Carting off old appliances has also been an easy task when using Appliance Solutions. Our absolutely awful Frigidaire Gallery appliances, purchased at a competitor, we are still salty about. But that is our absolutely sh*t "contractor's" doing. He is the worst but Appliance Solutions is the best!

I have purchased two appliances from Appliance Solutions. A front load washer in 2020 and a front…read moreload dryer in 2023. The sales folks are always extremely helpful and easy to deal with. I have needed 2 service calls for a leaky washer, both under warranty so they didn't cost me anything. The first service guy came out and didn't really inspect the washer or run it. He just said there was dog hair on the seal that I needed to keep cleaned off. Granted there were about 20 dog hairs on the seal, which I thought was ridiculous if that kept the seal from functioning on a $900 washer. But I took his word for it and cleaned the seal thoroughly after every load. Didn't help. About a year later I had enough of the leaking and called out another service guy, Matt. Matt went through the effort of running a cycle to watch what was happening and immediately discovered two major tears in the seal, a much more reasonable explanation! He fixed that after the part came in and I have had no problems since. Thanks Matt! From a delivery/install stand point, the first delivery (a front load washer) was by Jose. He had a bit of an attitude because he wasn't expecting to have to place the washer on pedestals, but after I showed him the work order, where this request was clearly written out at time of sale, he calmed down a bit and did a nice job of installing. It would have been nice if he had read the delivery orders ahead of time and refrained from giving a customer attitude. The second installation (front load dryer) was this year, by Jay, who did a wonderful job with communication, installation, and delivery. Overall, I'd give 5 stars for sales, 5 stars for Matt in service and Jay in delivery, and 4 stars for the first service guy (for a bit of laziness in not really assessing the leak) and 4 stars for Jose due to some unnecessary attitude. I wish there were a 4.5 star rating on Yelp but there isn't. I rounded up to a 5, because my overall experience was better than 4. I will definitely use Appliance Solutions again as the two negative issues I had are easily corrected with a little bit of coaching to specific staff members for professionalism.

After 2 years of 1-3 drops per day, my phone was STRUGGLING! The screen was cracked 50 ways to…read moreSunday. The right side of the keyboard worked when it wanted to. The speaker that was supposed to wake me up in the mornings decided I needed more sleep, resulting in less sleep for my husband due to having to use his phone alarm. And, my social distancing reached a whole new level as my phone got crankier and crankier.... Thank you Chaiden & Juan, at the Bixby location, for my new phone! Wait.... I didn't get a new phone at the Phone Doctor. They FIXED my phone and it's been good as new for 2 weeks. Happy customer, happy husband. Now that I'm confident that the fix took and I'm not going to have to replace it, I'll go back and get the battery replaced!

He is efficient and fast. Has replaced glass on my phone as well as battery replacement. Very happy.read more

Always wonderful and so easy to work with! I don't live in the area so I only use the a couple of…read moretimes a year. They are yet to disappoint!

I can't tell you how pleased I am with the gift basket filled with great little goodies! Bath…read moresalts, milk bath, meditation candle, soap, body butter, foot scrub, 2 bath bombs, sugar scrub, facial scrub, pure argon oil, rose petals for my bath, a nice basket to keep and Lindt Gourmet Truffles! I feel so spoiled right now! Thank you for helping my husband to make my 63rd birthday very special indeed!