I lived at the commons at White Marsh for 13 months.. when I first moved in I had roaches.. I…read morecalled maintenance a few times and everytime they sent out an exterminator.. I seriously considered breaking my lease but after while I no longer seen the roaches. ( my neighbors moved out who always had sooo much trash outside of her door which from my understanding was unexceptable) The rest of my time at the commons was okay.. I only had minor maintenance issues and they were always addressed. (The only reason I'm not giving them 1 star) The last 60 days I discovered I had mice! OMG... luckily I had put in my 60 day move out request ( as it's required to put in 60 day notice) those last 60 were the worst days of my life.. the exterminator came out and laid a couple traps.. after a couple days a mouse was caught in the trap (I lost my mind walking into my kitchen to see a dead mouse) I had maintenance come out get the dead mouse. So at this point I'm thinking maybe it was just a one time deal.. NOPE I was wrong... a few nights later I seen another mouse. At this point I'm completely grossed out and I could not stay in my apartment where I lived by myself. I went to stay at a hotel for a few nights while the exterminator came back out.. when I asked the office & the corporate office of westminister could I be reimbursed I was rejected and told to put in a claim with my renters insurance. (Mind you claims like those are NOT handled thru retners insurance) I ended up going back to my mice infested townhouse where I only had a couple weeks left before my move out date (sep 15, 2015). Upon my arrival back home I kept smelling something foul.. I thinking my mind was just playing tricks on me and I was paranoid... NOPE later i found a dead mouse in my coat closet. Praying that was the last of the mice... once again I was wrong.. I later seen another mouse. All I could do was count down the days till I moved out (imagine trying to pack and hoping your not packing any mice with you and hoping the mice don't get into your packed boxes... absolute nightmare ) Prior to moving in I read all the horrible reviews and asked the leasing office about the claims people were making about rodents. .. of course she assured me that the unit I was moving into had never had any issues.. well they do now! I kept my townhouse damn near spotless and I work 7 days a week with no I children so no one was hardly ever even home. (Bellanca Ct) Since my move out date was I'm the middle of the month.. my rent was pro rated as expected. What was not expected was the eviction letter I received saying I had not paid my September's rent in its entirety... smh that was definitely the icing on the cake! I was new to the baltimore area and the commons was close to my job and the price wasn't bad so I went for it. It served it's purpose as being a temporary location until I got accustomed to the area and was able to look around for a better quality apartment.

30+ years ago my wife and I (with some difficulty) moved here, it wasn't called Common@Whitemarsh…read moreit was Maple Crest, mostly white, respectful. That was then, now it's mostly blacks and Hispanics with a new mentality. The Property manager (for lack of a better term) and her staff are check collector's and that's being nice.. why not move you ask,, trust me we are looking so no I wouldn't recommend anyone to move here and you know what is even worse, they will go up on your rent when they can't seem to fix the problems that you present to them, ask Code enforcement.

I was only able to stay here for a short amount of time, but I can say that I loved my time here…read more I was able to make this place into a home with little effort. The backyard/patio area is great to have for entertaining guests on a warm summer day, and the vertical blinds blocked out the light perfectly when I wanted to watch a movie. Having two bedrooms for a low price like that was very convenient and gave me plenty of space for my cat to have a room of his own. Management was extremely kind to me and very helpful (shoutout to Christina) and maintenance often responded within the same day! I never felt belittled or like I was a burden. I'm sorry to go but I can't commute all the way to the west coast!

Walls are paper thin and neighbours cigarette and weed smell wafts in everytime the air kicks on…read more Roaches unless you put down your own bait traps. Office staff are unethical when ending lease so plan for a lawyer if you take the risk.

I wanna start by saying I love the apartment and complex that I live in. The apartments are big…read moreand very nice inside and the community. It is nice to It is a really nice place to live and the people in the rental office are very friendly. but when it comes to maintenance, it isn't the best. They are very slow. For example.So I put a ticket in on Aug 8. To get my dishwasher fixed here, it is september 3, and my dishwasher still has not been fixed. The maintenance man that came to look at it said he would put a dishwasher in on the 26 and has not been back since I have not heard from him. . So if something breaks in your house, you're better off trying to fix it yourself. Because if not, you're going to wait forever for maintenance

my son and I like living here it is very convenient to a…read morelot of places Any problems that may occur which all places have problems Brian and Erin address immediately and the maintenance are there that day to fix them which is very appreciate. We are happy to call this our home

Very lovely place to stay your eyes not only enjoy the public listings but your eyes feast on how…read morebeautiful this place actually is and the customer service is outstanding.... Loved it

I am writing to express my profound disappointment with The Arbors and the way they handle tenant…read moreconcerns and charges After moving out 07/2024 I was unjustly charged for repainting walls painted egg shell white and told a cost that should be covered as part of routine maintenance between tenants This is on top of numerous issues faced during my tenancy including the theft of my car from the supposedly secure garage The building management has repeatedly failed to live up to their promises including misleading claims about onsite security Car are stolen at a rate of one per month but the building fails to alert tenants out of fear of their reaction to hearing that the garage is not safe and to be more careful My car was stolen and I was out of town and a note placed on my door no call or email however if a food truck is coming by they will be sure to alert you I did not find out until I return a week later and the fact I did not have time to put in a report ended losing the car with no chance of returning My overall experience has been stressful and frustrating with little regard for tenant satisfaction or fair treatment I would strongly advise potential tenants to reconsider choosing The Arbors The management lack of transparency and fairness has left a lasting negative impression and I regret my decision to live here Thank you! Update 08/09/24 To management: I have been trying to work with you since moving out to correct the additional charges being pushed onto tenants to no avail. Thus my rating will remain until you are able to correct this. I hope my review remains as a warning about the poor experience that is being continued even after moving out.

Hello, I have lived here 8yrs and love it. The Maintenance Manager John just repaired my toilet…read moreleak. He was timely,courteous and Professional. I have no plans to move. I'm happy here. Jane Clark/Barnacle Court.

Move here at your own risk! Maintenance enters your home without asking, falsify maintenance…read moretickets just to come in and take pics of your home. The assistant manager Tanya is very very rude! Oh and don't try to call corporate on her either, they are all in cahoots together. A PlayStation 5 along with $500 was stolen but no one knows anything. The only advice I was given was to move out. The only thing they did with my complaint was write it down. If I could rate 0 stars I would.

This property recently changed management companies back in the summer. The new company is…read moreorganized and the property has never looked better. Office and maintenance staff is incredibly personable and attentive. Any issues are resolved quickly and ledgers are accurate. I've heard from other residents about what a great place this is to live and how happy they are with the changes. Set back a little bit from any hustle and bustle, it's near enough that I can get where I need to go without issue, but peaceful back just past Bowley's Quarters Rd. Just a moment's drive from Wal Mart in case I need things, and 5 minutes from 95. Carroll Park really makes me happy.

This is not a good place to live they lie & cheat: 1st. This other review from Sarah B is lie this…read moreis what I'm talking about: she used to work at this office, and she went on here pretending to live here. Ask yourself what resident would say "LEDGERS" are accurate? 1st most people would say "account"... and also how would she know about other peoples accounts and if they are accurate? If you live or have ever lived in a communal housing establishment, were you privy to other peoples accounts? Oh wait as Sarah says "Ledgers"? Yes she said ledgersssss plural? Office staff are great huh? Well why did someone in the office get shot and was flown to the hospital about 3 months ago? You don't have to believe me look it up on online, or ask the current staff directly...Why is there are an entirely new staff and maintenance? They don't give you the number for maintenance, they don't answer their phones. and they just let anyone in, and the police are here a lot more than they used to be. There is so much change over in the office there has been like 3 different owners in the last 3 years. and at one point there was almost never anyone in the office. every time you go into the office there are different people, it's like no one wants to work here including maintenance. They don't help with your maintenance problems unless its an easy fix. Terrible, terrible, terrible... will be moving soon. you get what you pay for REALLY!

This is my 1st apartment I've owned, third I've lived in…read more Amazing Starter - Overall quiet and kept clean This place has everything you need and is close enough to everything else you may need. Several grocery stores, carry out and fast food businesses, bus routes and multiple school of all varieties.

Apartment hunting with my cousin. Beautiful bldg. Nice amenities. Rooms are a bit small however the…read morecloset space is AMAZING; DRESSERS will fit in the closet to make up for the lack of room space. No coffee cups with the complimentary coffee for my mom . However otherwise, great community. Pricing is above average in my opinion however you get alot of amenities. The apt space isn't that big though ( 2 bdrm). My cousin did lease the unit and she extremely particular so that says something great about this complex! I wish her Happy living!

I truly appreciate my experience at The Berkleigh. Assistant Manager Elizabeth Peroutka is…read morefriendly, patient, and very knowledgeable. The property is beautiful, offers great amenities, and has a welcoming atmosphere. She genuinely cares about residents and consistently provides excellent customer service. The Berkleigh is a great choice for anyone looking for comfort and professionalism.

Beautiful place and great customer service reasonably priced overall very well maintainedread more

Update review. I turned my keys in this morning. July 21st 2025. The property manager Kayela Heilm…read morecontinued to speak negatively about my new born baby and said she wasn't going to apologize. She said well I'm sure it's better than your last apartment and that well you signed the lease so you're gonna have to pay two months rent and we're keeping your $1600. In total I will have to pay$5,300 for an apartment I will never live in. Her tone was extremely disgusting, unprofessional and disheartening knowing that I'm a new mom and she bragging and about being perfectly feeling comfortable Taking money from a new mom and then informed me that she's gonna charge me two months rent for an apartment that I will never live in and keep my $1600 is disgusting. She stated "I locked the last tenet out because his ass could you rent." Extremely unprofessional I felt sick to my stomach listening to her speak. I have attached pictures for everyone reviewing to see. Please DONOT MOVE TO THIS PROPERTY.

Nelly is wonderful, keep her there. Always willing to help with a smile and is constantly working…read moreto make the residents happy.

Nelly and Lisa are simply beautiful and kind. I like the confidence the manager Nelly exudes while…read morebeing fun yet serious when she conducts business. The office feels home like with decorations. Lisa is also helpful too. I like the dynamic in the office and how small the community is