My husband's North Face puffer vest had a tear on one of the pockets, so we took it to a dry cleaner for repair. They told us it couldn't be restored perfectly, but that attaching a patch would be the best option. They said if I brought in a patch, they would sew it on (with a repair fee, of course). However, when I picked it up today, I realized the entire pocket had been sewn shut, making it impossible to put a hand inside. When I asked about it, I was told, quite confidently, "This is the only way it can be done." If that was the case, shouldn't that have been explained beforehand? Was I asking for too much? It's a winter vest -- I never imagined the pocket would become completely unusable. read more

I came here to get 4 t-shirts and one pair of pants hemmed. The woman that originally helped me was very quick and nice. However, when I picked up my clothes, a man I'm guessing is the owner had the worst attitude towards me. My clothes came out to $93 and the sleeve on one of my shirts seemed damaged. The hems were also absolute booty (see pictures). I cannot believe I got scammed out of my mind. Im so f'ing angry. Guarantee I will not be back. Do not come here there were so many other places that I could have gone. Wasted my f'ing money and time. read more

See all

Brought Pottery Barn drapes in for dry cleaning. They called 2 days later, saying that I was misquoted the price and that they would be $50/panel instead of $25 each. They laundered AND dry cleaned them, (despite my ask for DRY CLEAN ONLY and the tag which is still on) causing them to shrink several inches. I did not notice at pickup, but once I got them home and hung up it was of course very obvious. I called and spoke with the owner. He asked me to bring them back in so that he could stretch them. Sir--respectfully--there is no way you are going to be able to stretch them 11" back to 108" length. No offer for refund or replacement. In addition--there are spots on them which he said he could not be responsible for. I will not be returning. read more

White Bear Cleaner & Laundry - Drapes--clearly they shrunk with laundering that was done instead of dry cleaning! - Laundry Services Near Me - Fullerton, California

See all

This laundry is a total joke. I brought in my shirts clean and neat, and they gave them back to me stained and filthy, then had the nerve to blame me for it! When I tried to explain, the owner started yelling at ne, talking to me in the most disrespectful, aggressive way I've ever seen in a business. He even kicked me out of the store instead of admitting their mistake! This place has zero professionalism, zero manners, and zero respect for customers. If you value your clothes and your sanity, stay far, far away from this awful place. read more

White Bear Cleaner & Laundry - Laundry Services Near Me - Fullerton, California

The owner was abrupt, rude, and not helpful at all. Prices are not posted and they won't tell you the price unless you push them. I will not be going back to this business. read more

I love this place. Staff and owners are kind and efficient. I always get my stuff back early! They provide a great service and a at great price points! I take my dry cleaning nowhere else. read more

Always do a professional level job and care for my clothes. I also have garments hemmed and repaired here and they also do a professional job. read more

Been coming here for years. Always been good to me. Usually bring my suit and dress shirts. They have helped with simple alterations as well. Fairly priced. Good energy and service. Would recommend read more

We've done business with white bear, cleaners for years. The Kim's do great work, taking care of everything from our woolen sweaters and jackets to our business suits, laundering, starching and ironing work shirts, and other attire. They're very patient and they're very nice. I have not used them for alterations, as I go to a tailor for that. But for cleaning, they've been great! read more

Great service if you need it cleaned this is the place to go to! I have expensive suits and they take great care of me.

% an amazing cleansers. Pricing is perfect and they are so nice and polite. Everyone greats you with a smile. I love coming here

Came here for the first time to drop off a suede/leather jacket I thrifted and when I picked it up it looked great! Didn't smell as thrift store-y and they were speedy and stayed open past my work hours. took a bit longer than I wanted but I think it was because of the material of the jacket. Decent pricing. 4.5 would be more accurate if possible. read more

White Bear Cleaner & Laundry - jacket - Laundry Services Near Me - Fullerton, California

Been a long time customer took my Givenchy sweater there to get cleaned after getting makeup on it . When I picked up my items my sweater was ruined . I'm not sure what happened but the black from the writing is not on my white areas & my $1000 is ruined ! Instead of taking responsibility the owner says I brought it like that when it's clear what happened. My sweater was also still wet when I picked it up 4 days later ! Take your business elsewhere like I should've . They're not qualified to handle expensive items read more

See all

Not sure what all these negative reviews are. They've done a fine job with mine and my dads stuff and he's been coming here for a while. Service was friendly and just a run of the mill dry cleaner service. Their same day feature Monday Tuesday and Friday is convenient. read more

Been an exceptional long time client of White Bear. My business attire is very high end and I spare no expense for clothing. I brought in 2 new shirts from Saks to be altered 8/27, along with 15+ garments to be cleaned. I am very familiar with this designer and have had White Bear do MANY alterations to ensure a fully tailored fit with the brand. I requested 4" total on 1 shirt, and an additional 2" from the other. When I tried the shirts on, I couldn't even button them. Went back and they measured, realized they WAY over tailored. More like 8" off one, 4" off the other... They said they would fix, which I knew they wouldn't. Picked up the shirts, and White Bear not only ruined the shirts, also sewed the arms, and removed the back cinch pleats to gain more material. The shirts are ruined. Rather than accept ANY responsibility, the onus was placed on me, for not having been measured...ironically, I've never had them measure before, and had the same alterations done on the same designer garments. Rather than accepting responsibility, and offering a credit, they chose to lose a well paying weekly client. I will be purchasing 2 identical shirts, one coming out of NY and heading to Fullerton court to file a small claims suit. It is evident they blew it and are taking no responsibility. Shame on them... read more

See all

I've been coming here for about a year or so and have loved the customer service I've received. I think the prices are pretty fair and the staff is very friendly. Always greeted with a smile from Fatima and you have to appreciate how hard she's always working. Will continue recommending this business! read more

I'd give zero stars if I had the option. DO NOT GO THERE take your business somewhere else. This place has no credibility whatsoever. They tell you lies lies lies and excuses. The owner is very rude and the place has no customer service please go anywhere else.. read more

I made a mistake and needed a suit cleaned right away and they jumped on it right there for me. Awesome and very very nice. I'll be back!!!

I found them to be kind and helpful until I showed them the buttons on three of my dress shirts they melted off. He looked up my account and said I dropped it off a month ago and was combative and suggested I went somewhere else and it happened at another cleaner. I have only been coming to them for my dry cleaning and do not frequently wear the clothes I clean with them. I found their attitude was very defensive and will not be back. read more

Worst cleaners ever. I'll never come back. They ruined my red comforter. They kept it for weeks because they tried to fix it supposedly but after weeks, I went back and they said I need to take it back to where I had bought it. At one point I asked the girl at the front to give me the managers contact number and she told me she didn't know it or have one for him!! So ridiculous! read more

White Bear Cleaner & Laundry - Laundry Services Near Me - Fullerton, California

I took my favorite pair of Hugo Boss blue dress pants here and they came back with bleach stains. I asked the manager Mr. Lee what happened and he said that I brought the pants in that way. I am appalled that Mr. Lee refused responsibility. I asked Mr. Lee if I had brought these pants in with bleach stains, why did he dry clean them anyway? I am now trying to get these pants dyed to their original color but it is difficult to find these services. I'm fortunate that I have other pairs of dress pants to go to work in but my most expensive pants appear to have been ruined. read more

Best dry cleaner ever! I've been going here for years and absolutely love the service. All the girls that work here are the sweetest. I've taken everything from dresses to blankets here for either cleaning or repair and I have no doubt that all my items will Always be taken care of. read more

I've been using White Bear Cleaners for the last few years, mainly because of their convenient location. I was tired of ruining my nice clothes by trying to save a couple bucks and washing them myself. Also, there is absolutely no way I'm going to wash my nasty blood and saliva splattered white coats at home. And I'm pretty sure my half size washer dryer would break down if I wash my comforter at home. They do a pretty good job on my regular dry clean only clothes and my bedding. No complaints. No damage. No bad experiences. A little pricey, but they have a 24 hr drop off and they're literally across the street, directly across from the area I walk my dog. Super convenient and worth it. No use finding another cleaner that I'd have to drive to. I guess I'm a special client because unlike most of their clients, I do come in with blood stains on my white coats every time. However lately I've been noticing some of the little spots aren't taken out. If their work is spotless, I'd really have no complaints at all. I pointed out the spots last time... Hopefully, I won't have that problem anymore. Anyway, I do like White Bear's service. They're really nice and they all know me right away... I don't even have to include my contact info with my regular drop off because they know right away from the nasty ass bloody coats who the rest of the clothing belongs to. read more

I choose this cleaner from the yelp rating when I needed cleaning I would bring it there but I took one my walker coats and it was ruined management took no responsibility now I have a ruined coat if you have expensive clothes don't take it ther read more

White Bear Cleaner & Laundry - Laundry Services Near Me - Fullerton, California

See all

White Bear Cleaners are the best I've ever encountered. Ever. The staff is incredibly friendly. More important, the company has removed scores of stains from shirts and pants that I thought were a lost cause, saving me hundreds of dollars over the years. I cannot recommend them more. read more

Worst place to bring your clothes!!!! 2 of my shirts got messed up when asked why this happened he didn't know what to say absolute garbage!!!!!!!!! read more

Super expensive and they are horrible. They shrunk one of my nice blouses. Like hello you're the professional how do you shrink someone's clothes ?!! Avoid this place ! read more

I've been coming here forever, and they are the best. I always need to have my shirts cleaned and pressed and nobody does it as good as these guys. I also have them clean my comforters and other things that I need cleaned from time to time. I don't love the parking situation but they are so fast that it is almost never an issue. My wife was using a different place for a while but we switched back to white bear and have been so happy ever since. read more

Became a customer by referral. Price was t an issue as long as services are delivered as expected. Shirts, dress shirts, pants and shorts were my usual drop offs. Last 5 times I was very disappointed and dissatisfied with poor quality work were greasy stains from their machines were noticed on my shirts and shorts, broken buttons on my dress shirts and Melted tag on my Porsche shirt which is usually delicate material on the sleeve. No offense I work hard and I pay top dollars for my brand name cloths and I dry clean everything expecting professional services for what am paying and yet sadly in return I get damaged clothes. Cannot deny they did try to assist after I had complained multiple times and no charge yet items were never the same and I did lose interest in that place and I just couldn't give them business since I felt alarmed leaving my expensive cloths behind read more

Everyone there is SO Nice. They do an excellent job and they are fast. The young girl behind the counter is always in a good mood too. I will post a job of my clothes when I pick them up on Sunday. Yup open sundays! And open late. read more

Paid almost 60 bucks for my dry cleaning to be done in 3 days .... They messed up 3 pairs of true religion jeans .. Not worth the money or the wait !!!! This place sucks and trust and believe I'll be calling them tomorrow morning . read more

Mr. Kim takes great care of my shirts. Love going there.

I live in Placentia and drive to get my clothes done here cause they are fast and priced good. One place wanted to charge me $40 for my comforter and White Bear starts at only $10.00. I love that I can just drive in the lane, jump off and grab my clothes. One time I came when they were closing but she let me in to get my clothes so last minute. Very friendly. read more

I've been using this place for my dry cleaning for over 6 six years. 99% of the time, everything is done perfectly. When there has been as issue, they have always rectified the situation immediately! Good service, good price, happy customer! read more

Nice overall experience: really like the shaded drive up window. All items were ready on time/as promised. Didn't go 5 stars because they don't accept American Express. read more

Ive been going to this cleaner for about a year or so, and have also come across some issues with the cleaning they have done. They arent the most curtious of places when something they were to do initially didnt get done. My boyfriend likes the job they do, but personally if not for him I would be going someplace else. All in all, an OK spot if you arent needing something urgently... read more

The drive-thru deal is awesome, and works perfectly for those driving north on Lemon street.The help is great too, and the girl there that works the register is the sweetest young lady ever. The clothes are done in 2 days usually and are clean. No complaints whatsover read more

Took the owner to mediation in small claims. He admitted his mistake and paid for one of the seat covers. Unfortunately, I still had to buy two new ones as the color didn't match. read more

This place is awesome the most affordable and fastest dry cleaners in Fullerton the girl in the front is super nice and helpful diffently recommend this place read more

This was my first time going to a dry cleaning place, and I was pretty impressed with their work. I had one jacket with 2 brown stains inside before I went there, When I received it I got home and the brown stains were gone beautiful work. The other jacket was black and it looked liked It was new when it was done. Magnificent, just magnificent work. The price was average, not to expensive and not to low either. When I need clothes to be dry cleaned I would definitely would stop by again. read more