He was the only plumber I called that knew what I was talking about I needed a pipe frozen to put…read morein 2 shut off valves . The 2 plumbers he sent were very good and was charged what was agreed to on the phone

Great experience. Good Christian company. They will tell you the truth and only fix what needs…read morefixing. They won't oversell you on things you don't need.

We called Norblom Plumbing due to a broken outdoor water pipe. Due to how a previous owner…read moreoriginally ran the pipe it was in a very hard to reach and maintain crawlspace under the house. Paul from Norblom assessed the situation and came up with a more cost affordable and easier to maintain solution for us to close up the broken pipe in the hard to reach location and run new pipe (up to code) to the side of the house. During his inspection he also found an issue with our dryer vent not being properly hooked up which is not something we would have noticed on our own. He was right on time in his time window, was very friendly, took the time to explain things to me, and most importantly was in and out in a few hours. I would definitely recommend if you're looking for a professional to help with a plumbing issue.

Called to have a billing issue resolved. Worked with Mike Larson, satisfied with results. Work…read moreperformed was satisfactory, problem fixed.

Paul Vadnais Plumbing gets high praise for their rapid response time (on a Friday afternoon) and…read morefor their thoughtful /accurate assessment of the solution for the plumbing problem. Thank you!!

I initially had Paul Vadnais Plumbing & Well out to replace our well pressure tank and water…read moreheater. They were knowledgeable, punctual and friendly. I've since contacted them for a variety of issues on our older home including installing shutoff valves, capping off water lines, and installing/replacing faucets. In the age of larger companies with an ever-changing staff advertising with fine print discounts and flashy websites, Paul and his team have consistently provided trustworthy, reliable service in a way I rarely see. I can't imagine contacting anyone else for our plumbing needs.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

We had a new blower motor installed in our Heil A/C. The technicians were great. The OEM motor,…read moreat retail, is priced at $750. Metro charged us $2100, or $1300 to install. The installation took 36 minutes, into and out of the house. We are / were longtime customers and we thought the charge was exorbitant. The office staff thought the pricing was fair, so we have a different view on the price.

Howie and his partner knocked it out of the park. They were on time, courteous, professional and…read morefast. The price was nice too. Thanks guys!

Solid experience; I'd definitely call them again. I was informed by Xcel Energy that a gas line in…read moremy house needed to be shut off because of a leaky valve. I called St Paul Pipeworks to come in and fix it, and it went great. They fit me in two days after my call. Drew and Zach were clearly very experienced and their observations matched what Xcel had told me. They finished up in less than two hours. This is definitely who I'll call next time I need any kind of pipe-related service.

Replaced an old gas water heater that stopped heating. The plumber turned off the gas supply,…read moredrained the tank, and hauled out the failed unit. He set up the new water heater, replaced the worn copper supply lines, and installed a new shutoff valve along with a thermal expansion tank. After reconnecting the gas line and checking for leaks with soapy solution, he lit the pilot and verified the water temperature reached the set level.

Had a fully clogged shower and a partially clogged sink that couldn't wait. Called two other…read moreplumbers first, but neither could come out for several days. This company managed to get someone out the same day I called. He explained where the blockages were before starting, and ran the water afterward to show both drains were clear.

I had a toilet that needed a new wax ring. Called a few places but there was a long wait so I…read morecalled this company. I bought a water heater from them several years prior to this and that went well. I was hoping this experience would go the same way but I was wrong. All in all they came out three times. The first time they replaced the wax ring and left. Then I noticed a leak coming from where the tank bolted to the bowl after he left which was never a problem before he worked on it. I was able to slide a bucket under it to catch any drips until they could come back to fix it. So I call them back, tell them what happened, the guy comes back out to fix it. He takes the toilet apart and in the process lets water run all over the floor. The water runs along the side of my vanity, which soaked it up like a sponge because it's particle board and it ended up damaging it. The water runs underneath it and then starts running out from under the front of the vanity too. So I quickly grab some paper towels to try and clean it up as fast as I can. I pointed out to the plumber that there is water running all over the floor. After I cleaned it up I looked around to see where the water was coming from, saw the side of the vanity had started to swell, I reached down and and felt it with my hand and it was all wet and I told him that. When he sees me cleaning up the water from under the vanity he just looks at it and says, "oh, yeah, that's a lot of water" and continued working on the toilet. He didn't seem concerned about it. I was dumbfounded. After all that then he tells me I need a whole new toilet because the old one is worn out and it could start leaking badly at any minute. So they charged me for two service calls plus repairs on my toilet and now they're telling me that I need to replace it anyway??? At this point I was so upset that I don't even know what to think and I felt stuck between a rock and a hard place but felt like I had no choice but to trust his judgment and have the toilet replaced. At some point when the plumber installed the new toilet he hit the wood trim around my bathroom doorway with something and damaged that too and he never said anything to me about it. I think he was hoping that I wouldn't notice it. On a side note, I just thought it was weird that he asked me for some paper towels when he arrived the first time and he used the entire roll between the first two times he came out for repairs. When he came the third time he again asked me for another roll of paper towels. I thought, so now he wants me to supply him with materials to do his job too? I don't think so. (I had loaned him a wrench too because he didn't have the right size with him) Obviously a roll of paper towels isn't going to break me but it just seemed inappropriate to me. You don't expect the customers to supply things like that for you. They should already have everything they need to do the job in their truck. When he asked me for more paper towels I told him no and I gave him a bucket with some sponges in it and some old towels and told him to use that instead. Well, he ended up going out to his truck and coming back with his own roll of paper towels. Huh. Imagine that. Overall between the cost of repairs on my original toilet and the charge for the new toilet I spent way more than I should have and on top of it now my vanity has water damage and my wood trim is nicked/dented without even so much as an apology or even any acknowledgment of it. What a terrible way to treat your customers. The whole experience was so unprofessional to me. I will never hire this company for anything ever again.

Never bothered to respond to my online request for an estimate or quote. No call no email.read more

Roto-Rooter has always been available, responsive and able to resolve our issues quickly and…read moreprofessionally. This time, John was at our home within 90 minutes of our call to the company. He cleaned out 30 feet of our kitchen piping that had caused both sinks to back up and stop draining (okay, I put too much of the wrong stuff in the garbage disposal the night before). Problem solved in about an hour. Then I asked him to check the laundry room drain that had been intermittently slightly backing up. Again, problem solved! Reasonable price and half off the second repair. Good value! I learned a few valuable lessons about garbage disposals and pipes from John today. He's very knowledgeable and was a pleasure to talk to. Roto-Rooter is definitely our go-to when we have plumbing issues, or just for maintenance. Thanks!

Better service than Hero who I've always used. Hero said I needed a total pipe replacement &…read morerefused to thaw out the pipe. Roto thawed out the pipe. The work & technician were good. As for value, way to expensive. I will need a plumber to work on the bathroom sink. I may have to shop around because of the expensive cost.

He was prompt, efficient and knowledgeable. He also cleaned…read moreup nicely. He also pointed out important issues I need to address

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.